Returning A U9361C/F/G/M Receiver Calibrator For Service - Keysight Technologies U9361G Quick Start Manual

Returning a U9361C/F/G/M Receiver Calibrator for Service

Returning a U9361C/F/G/M Receiver Calibrator for Service
Contacting Keysight
Assistance with test and measurement needs and information or finding a local Keysight office
are available on the Web at:
http://www.keysight.com/find/assist
If you do not have access to the Internet, contact your field engineer.
In any correspondence or telephone conversation, refer to the Keysight
product by its model number and full serial number. With this information,
the Keysight representative can determine the warranty status of your unit.
Shipping your product to Keysight for service or repair
If you wish to send your product to Keysight for service or repair:
— Include a complete description of the service requested or of the failure and a description of any
failed test and any error message.
— Remove and retain the front handles and all rack mount hardware. The product should be
sent to Keysight in the same configuration as it was originally shipped.
— Ship the product using the original or comparable anti-static packaging materials.
— Contact Keysight for instructions on where to ship your product.
34 U9361C/F/G/M Receiver Calibrator Quick Start Guide