Returning The Oscilloscope To Keysight Technologies For Service - Keysight Technologies Infiniium V Series Service Manual

Returning the oscilloscope to Keysight Technologies for service

Before shipping the oscilloscope, contact Keysight Technologies for more details.
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Infiniium V-Series Oscilloscopes Service Guide
Write the following information on a tag and attach it to the oscilloscope.
• Name and address of owner
• Oscilloscope model number
• Oscilloscope serial number
• Description of the service required or failure indications
Remove all accessories from the oscilloscope.
Accessories include all cables. Do not include accessories unless they are
associated with the failure symptoms.
Protect the oscilloscope by wrapping it in plastic or heavy paper.
Pack the oscilloscope in foam or other shock-absorbing material and place it in
a strong shipping container.
If the original shipping materials are not available, place 8 to 10 cm (3 to 4
inches) of shock-absorbing material around the oscilloscope and place it in a
box that does not allow movement during shipping.
Seal the shipping container securely.
Mark the shipping container as FRAGILE.
In any correspondence, refer to the oscilloscope by model number and full
serial number.
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Replacing Assemblies
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