Server Preferences; Device Specific Configuration - Polycom GlobalManagementSystem User Manual

Server Preferences

Device Specific Configuration

Select the desired device type from the pull-down menu.
For all Devices
Polling
Global Management System polls the devices it is managing, with a polling period specific for
each the device type.
The default polling period for each device type is shown below.
If your settings are left at the default, Global Management System will poll a specific ViewStation,
for example, every 5 minutes. Note that, if a ViewStation is turned off within that 5 minute cycle,
it will not be designated online until Global Management System polls that device again (up to 5
minutes later). If the ViaVideo application is closed but it's PC remains connected to the network,
it will immediately show up as not responding.
You can change the default setting to have more frequent polling. However if a video device is in
a call, the video quality during the call may be compromised.
To change the polling frequency
1. Select the device type from the pull-down menu.
2. Change the value to the desired value representing the time between polls. Remember
3. Click on Update Setting.
Global Management System User's Guide
Device Type
ViewStation and FX/EX and
V-Series
ViaVideo
iPower
PathNavigator
MGC
WebCommander
Other
this is in seconds.
Default Cycle
300 sec
600 sec
300 sec
300 sec
120 sec
300 sec
300 sec
Chapter 8 System Configuration 103