Polycom GlobalManagementSystem Release Note
Polycom globalmanagementsystem network: release note
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- Frequently asked questions (2 pages) ,
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- User manual (220 pages)
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User Manual
This document supplements the information provided in the Global Management System documentation.
Check the Polycom Web site (http://www.polycom.com/) for the latest information.
Table of Contents
What's New ................................................................................................................................................... 2
Requirements................................................................................................................................................ 3
Server Requirements................................................................................................................................ 3
Client Requirements ................................................................................................................................. 3
Endpoint Requirements ............................................................................................................................ 3
Installation Notes/Licensing .......................................................................................................................... 5
Key Code Installation Requirement .......................................................................................................... 5
New Installation......................................................................................................................................... 5
Upgrading ................................................................................................................................................. 5
Logging into Global Management System .................................................................................................... 9
Frequently Asked Questions (FAQs) .......................................................................................................... 10
Bugs Fixed Since 6.00 Release.................................................................................................................. 11
Bugs Fixed Since 6.01 Release.................................................................................................................. 11
Bugs Fixed Since 6.11 Release.................................................................................................................. 11
Known Issues in 7.0.0 ................................................................................................................................. 11
Windows 2003 Server Setup....................................................................................................................... 13
10/6/2004
Global Management System 7.0.0
Release Notes
October 6, 2004
Page 1 of 13
Global Management System 7.0.0
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Table of Contents
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Summary of Contents for Polycom GlobalManagementSystem
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Page 1: Table Of Contents
Global Management System 7.0.0 This document supplements the information provided in the Global Management System documentation. Check the Polycom Web site (http://www.polycom.com/) for the latest information. Table of Contents What’s New ... 2 Requirements... 3 Server Requirements... 3 Client Requirements ... 3 Endpoint Requirements ... -
Page 2: What's New
What’s New • Remote Alert – Per device. • Remote Alert – Enhanced email notification . • Remote Alert – Log email alerts. • System Mgmt – Video snapshot for V-series. • Global Directory – E.164 column. • Global Directory – Type column displays the model of the dynamic endpoint registered. 10/6/2004 Page 2 of 13 Global Management System 7.0.0... -
Page 3: Requirements
Requirements Server Requirements To run Global Management System, your computer must meet the following minimum requirements: 650MHz Intel® Pentium® III or compatible 128MB RAM (256MB recommended) At least 300MB free hard-drive space One of the following: Windows Server 2003 Windows 2000 Server or Advanced Server with Service Pack 3 Microsoft Internet Information Services 4.0 for Windows 2000 Server and Microsoft Internet Information Services 5.0 for Windows Server 2003 Microsoft Active Directory (if using the LDAP directory services option) - Page 4 TCP on port 3601 ViaVideo: TCP on port 3601 Global Management System will tolerate a nominal amount of network latency (less than 5000 milliseconds). Higher network latency between the Global Management System server and the managed nodes may cause status updates to be dropped or queries to fail.
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Page 5: Please Read
If you are covered under the 90-day warranty or under a maintenance contract you should have received a key code from Polycom. (See Upgrading section, below). DO NOT PROCEED with the installation if you do not have your new key code. - Page 6 Please note that your MSDE installation MUST have “SQL Server Authentication” enabled. “Windows Only Authentication” is NOT sufficient. Polycom’s Setup application sets this option during the MSDE installation, but if you downloaded and installed MSDE on your own, please see the note below on “Mixed Mode Authentication”...
- Page 7 • Polycom Data Store Installation. Once the above requirements are fulfilled, the Setup application will launch the Global Management System installer. If Polycom Datastore is not detected, the installer will prompt you to install Polycom Datastore. The Data Store installation will prompt the user to install the JBDC drivers if it detects that the drivers don’t exist.
- Page 8 Figure 2: JBDC drivers download screen. During the Polycom Data Store installation, the user will be asked to log into an MSDE account. Enter “sa” for username and “mypass” for the password. This user account is created by default in MSDE and cannot be changed by the installer. If MSDE has been installed via another method, or with a different “sa”...
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Page 9: Logging Into Global Management System
• Global Management System Components Installation. The Global Management System installation will automatically begin once the Data Store installation is completed. At this point the installation process behaves like earlier versions of Global Management System. Also, the user may be prompted to enter the Key Code if the warranty license has expired. Logging into Global Management System To login into Global Management System from the web interface, browse to http://servername/pwx/admin.asp... -
Page 10: Frequently Asked Questions (Faqs)
Frequently Asked Questions (FAQs) Can WebCommander and Global Management System be installed on the same server? No, due to a conflict in the MSDE port usage between Global Management and WebCommander, the Global Management System MSDE installation will fail. It is recommended that WebCommander and Global Management System not share the same server. -
Page 11: Bugs Fixed Since 6.00 Release
1. Installation – At the end of the MSDE installation if the installation prompts for a reboot the reboot should be performed after the installation of MSDE; otherwise Polycom Data Store will not install. If the server password policy requires mixed upper-lower case or special characters, then the user account “IGMS_Service”... - Page 12 8. Device Tracing - Telnet tracing will not work if there is already a Telnet session created on any of the devices that support this feature. 9. Polycom Interoperability - The Polycom Data Store portion of the installation fails if WebCommander was previously installed because of a port conflict between the Global Management MSDE and the existing MSDE installed by the WebCommander.
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Page 13: Windows 2003 Server Setup
Polycom® and the Polycom logo design are registered trademarks, Global Management System, ViaVideo, ViewStation, iPower, PathNavigator and WebCommander are trademarks of Polycom, Inc. in the United States and various other countries. All other trademarks are the property of respective owners.
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