Polycom GlobalManagementSystem Frequently Asked Questions

Polycom Global Management System
®
Frequently Asked Technical Questions
Does Global Management System interoperate with other video
conferencing systems?
Global Management System manages Polycom ViewStation®,
ViewStation FX, ViewStation EX, VSX™ 7000, iPower™ and
ViaVideo® II conferencing systems.
Provided the other manufacturer's video endpoint model has a
Web embedded server, Global Management System can manage
the unit.
Can I access Global Management System remotely? Specifically, if I
am a Telecom administrator and I want to manage my network from
home, can I do that?
Yes. Since Global Management System is Web-based, management
of your video network is possible from outside of the LAN, provided
the Global Management System server is located inside the compa-
ny network and its name or address be accessible from outside
the LAN.
What if I am a part of a large organization and I have a small home
office that is not connected on the organization's network. How can
I keep up-to-date with my organization's address book?
Global Directory is designed to run on Windows® 2000 and 2003.
A small/home office user with one or two ViewStations can run
Global Directory on a PC on the local network. The Global Directory
supports the exporting of databases. The Global Directory database
can be emailed to the small/home office and the user can import
the organization's database to a local, single-user Global Directory.
What if my organization uses systems from other manufacturers?
How are they added to the address book?
The Global Directory server allows for manual address book entries,
which enables non-Polycom systems to be added.
Can a user dial an E.164 number using the Global Directory?
Yes, Global Management System supports E.164 dialing using the
Global Directory. Dialing through the Global Directory is now similar
to dialing a phone using a seven-digit number or an extension.
Is LDAP supported?
Yes, Global Management System is LDAP compliant for enterprise
directory applications.
How do I send remote alerts to my cell phone?
Nearly all cell phones are email addressable. Just enter the email
address for your cell phone to receive the alert message from
Global Management System. For example, 4085551111@cell-
phone.com.
What SNMP traps are supported directly?
• Low battery on remote
• Call starting
• Call ending
• Unit powered on
• ISDN line problem
Connect. Any Way You Want.
™