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Regency Fireplace Products Onyx EX110 Instructions For Use & Installation

Led electric fire range with thermostatic remote control

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Onyx Electric
LED ELECTRIC FIRE RANGE
with Thermostatic Remote Control
Models: Onyx EX110/EX150/EX190
920-651
Instructions for Use & Installation
For use in US (United States) and CA (Canada)
IMPORTANT
THE HEATER OUTLET GRILLE BECOMES
VERY HOT WHILE IN OPERATION.
DO NOT COVER THE OUTLET GRILLE OR
ANY PART OF THE APPLIANCE.
For use with 120V 60Hz electricity supply.
Please read these instructions carefully before
installation.
Failure to follow them could result in serious injury.
SAVE THESE INSTRUCTIONS: Leave this manual
with the appliance, they will be needed when
maintenance or servicing is required.
THIS APPLIANCE MUST BE GROUNDED.
04.20.23

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Summary of Contents for Regency Fireplace Products Onyx EX110

  • Page 1 Onyx Electric LED ELECTRIC FIRE RANGE with Thermostatic Remote Control Models: Onyx EX110/EX150/EX190 Instructions for Use & Installation For use in US (United States) and CA (Canada) IMPORTANT Please read these instructions carefully before installation. Failure to follow them could result in serious injury.
  • Page 2 ONYX EX110 ONYX EX150 ONYX EX190 228-062 228-074 228-080 CONTENTS SAFETY ALERT KEY WARNING! Indicates hazardous Operating Instructions ........6 situation which, if not avoided could result in death or serious injury. CAUTION! Dimensions ............15 Indicates a hazardous situation which, Control System Technical Data .......
  • Page 3 Owner's Information USER INSTRUCTIONS This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: ALWAYS check your appliance cord and plug connections with (1) this device may not cause interference, and each use! (2) this device must accept any interference, including interference A.
  • Page 4 Owner's Information IMPORTANT PARTS OF THE OUTER CASING OF THIS APPLIANCE ARE CONSIDERED BY THE MANUFACTURER TO BE A WORKING SURFACE WHICH BECOMES HOT WHEN THE HEATER IS SWITCHED ON. IT IS THEREFORE RECOMMENDED THAT A FIREGUARD COMPLYING WITH BS 8423 (LATEST EDITION) IS USED IN THE PRESENCE OF YOUNG CHILDREN, THE ELDERLY OR INFIRM.
  • Page 5 Owner's Information OPERATING INSTRUCTIONS WARNING! Do not operate the appliance if it is damaged or has malfunctioned. If you suspect the appliance is damaged or has malfunctioned call a qualified service engineer to inspect the appliance, and replace any part of the electrical system if necessary, before reuse.
  • Page 6 Owner's Information REMOTE CONTROL The remote control should be left on a flat surface in the room where the appliance is installed and away from any direct flow of hot air. BUTTON BUTTON FUNCTION FUNCTION ACTION ACTION The POWER button will turn the fireplace on, and enter standby mode. POWER This will turn on/off all the functions at once but will hold the settings in memory.
  • Page 7 Owner's Information BUTTON BUTTON FUNCTION FUNCTION ACTION ACTION Press the button to enter the GLOWING EMBERS settings, press ‘ ’ and ‘ ’ button to cycle through Red - Amber - Yellow - Green – Cyan - Blue – Purple – White – 8 Colour Cycling - Off. Press ‘+’...
  • Page 8 Owner's Information WEEK DAYS/ TIME/ TEMPERATURE AND UNIT GLOWING EMBERS ADJUSTMENT SETTING Press button until appears Theses settings can be set and controlled through the MyFlame app function. There are 10 flame colour options including OFF. There are 6 levels of brightness, including OFF. ADJUSTING THE SET TEMPERATURE Press the ‘+’...
  • Page 9 Owner's Information COLOUR SYNC OPTION Press the ‘-’ button to decrease the flame speed. MY FLAME COLOUR PRESETS Press button until appears. This function links all the colours together. Press button and the Preset Number will appear. There are 10 flame colour options including OFF. There are 6 levels of brightness, including OFF.
  • Page 10 Owner's Information REGENCY ELECTRIC APP INSTRUCTIONS APP SET UP HOME SCREEN MANUAL CONTROLS Downloading the Regency Electric App Power Button – Turns the fireplace on/off Easily control your Regency Electric Fireplace’s full range of features Flame Button – Turns the flame on/off from your smart phone or tablet using the Regency Electric app.
  • Page 11 Owner's Information Flame Adjustment – Fuel Bed (Onyx & Skope) 4. Select the temperature slot and set the target temperature. Click 1. To access Fuel Bed settings, click on the 3 bars in the top left save. corner. 5. Ensure the time slot is active (indicated with a orange check 2.
  • Page 12 Owner's Information OPERATING THE APPLIANCE - TROUBLESHOOTING Ensure the correct polarity. Do not short circuit the terminals. BATTERY Do not attempt to recharge non-rechargeable batteries. The battery power level is indicated at the top right of the remote Remove rechargeable batteries before charging. control screen.
  • Page 13 Owner's Information 1 Beep IMPORTANT: If the handset loses signal or needs to be replaced, see Servicing Instructions for details. SIGNAL CODE The handheld transmitter is configured in the factory with a unique signal code. IMPORTANT: If the handset loses signal or needs to be replaced, see Servicing Instructions for details.
  • Page 14 Owner's Information MAINTENANCE ENSURE THE APPLIANCE IS TURNED OFF BEFORE CLEANING. Wait for at least 10 minutes until the appliance has cooled down prior to cleaning glass. GLASS CLEANING Wipe the glass viewing panel with a damp cloth and buff with a lint free duster.
  • Page 15 INSTALLATION GENERAL SERIAL DECALS EX110 TOOLS REQUIRED A Screwdriver, Spirit Level, Saw and Drill will be needed. UNPACKING THE FIREPLACE WARNING! DO NOT use this appliance if any part has been exposed to water. Immediately call a qualified service technician to inspect and to replace any part of the electrical system if necessary.
  • Page 16 SERVICING REQUIREMENTS FITTING THE APPLIANCE LOCATING THE ONYX DURING SERVICING OF THIS APPLIANCE IT MAY Your new Onyx may be installed virtually anywhere in your home. BE NECESSARY TO CUT CABLE TIES IN ORDER TO However, when choosing a location ensure that the general ACCESS AND REMOVE SOME OF THE PARTS.
  • Page 17 TECHNICAL SPECIFICATION ONYX EX110 ONYX EX150 ONYX EX190 Decorative Finishing Trim FRONT VIEW SIDE VIEW Electrical Location TOP VIEW MODEL (inches/mm) Onyx EX110 45-7/16'' 24-3/4" 44" 17-7/16" 43-5/16" 16-3/4" 4-3/8" 17-3/8" (1154 mm) (628 mm) (1118 mm) (443 mm) (1100 mm)
  • Page 18 The wiring from the appliance to the breaker must be supplied by a qualified electrician. This is not supplied with the appliance PACKING LIST Onyx Electric LED ELECTRIC FIRE RANGE with Thermostatic Remote Control Models: Onyx EX110/EX150/EX190 x2 (AAA) EX110 x4 EX150 x6 EX190 x6 Instructions for Use &...
  • Page 19 Remove the wire harness & cover plate from the appliance WIRING KITS by removing the two Philip head screws from the side of the appliance as shown below. Disconnect the Molex connector and remove the wire harness & cover plate. The appliance is supplied with a 3 prong plug with a 72"...
  • Page 20 Locate the 120 VAC power cord which will be in the manual POWER CORD CONVERSION package that accompanied the appliance. Connect the 120 VAC power cord option to the Molex connector on the appliance (blue to blue, yellow to yellow, red to red). IMPORTANT: A 15 AMP, 60Hz circuit is required for 120 VAC installation.
  • Page 21 PRE-INSTALLATION DECORATIVE FINISHING TRIM DECORATIVE FINISHING TRIM The decorative finishing trim is only used when installing as single sided appliance. If choosing to install as a 2 sided corner (left/right) or 3 sided bay, the decorative finishing trim is not used and is recycled. FRONT VIEWING FACE (SINGLE SIDED) FRONT VIEWING FACE (SINGLE SIDED) This appliance comes packaged as a...
  • Page 22 PRE-INSTALLATION RIGHT VIEWING FACE (RIGHT CORNER CONVERSION) RIGHT VIEWING FACE (RIGHT CORNER CONVERSION) Remove the decorative trim support bracket and recycle (depending on model there may be 2 trim support brackets) Reinstall screws. Remove 7 Phillips heads screws and recycle metal side cover. Do not discard screws.
  • Page 23 PRE-INSTALLATION LEFT VIEWING FACE (LEFT CORNER CONVERSION) LEFT VIEWING FACE (LEFT CORNER CONVERSION) Ensure that the trims are all flush to each other at all 4 corners prior to tightening all 7 screws. Remove 7 Phillips heads screws and recycle metal side cover. Do not discard screws.
  • Page 24 PRE-INSTALLATION WALL MOUNTING BRACKET (OPTIONAL) WALL MOUNTING BRACKET (OPTIONAL) The wall mounting bracket will be located at the rear of Hook appliance onto the wall mounting bracket as shown the appliance and is held in place by 2 brackets at base of above.
  • Page 25 INSTALLATION NAILING FLANGES NAILING FLANGES Secure appliance to framing as shown below with supplied black wood screws. EX110 x4 EX150 x6 EX190 x6 Install nailing flanges as per diagram below. Phillips head screw are provided to attach the nailing flange to appliance. PLUGGING POWER CORD TO APPLIANCE PLUGGING POWER CORD TO APPLIANCE The appliance is supplied with a 3 prong plug with a 72"...
  • Page 26 FRAMING INSTALLATION (SINGLE SIDED) NOTE: Framing may be constructed of combustible material (I.e. 2 x 4/2 x 6) and does not require steel studs. NOTE: The appliance must be installed on a flat, solid, continuous surface (e.g. wood, metal, concrete).which must be the full width and depth of appliance.
  • Page 27 FRAMING COMPLETING THE INSTALLATION (SINGLE SIDED) COMPLETING THE INSTALLATION (SINGLE SIDED) The appliance is designed to be used with 1/2 in. (13 mm) wall Completed Install. sheathing materials such as drywall, plywood, wood composites, or non-combustible materials with the supplied decorative trim. Thicker materials may also be used.
  • Page 28 FRAMING TWO SIDED VIEW INSTALLATION (LEFT/RIGHT SIDED) TWO SIDED VIEW INSTALLATION (LEFT/RIGHT SIDED) Note: If glass is going to be on other side, simply reverse framing methods. Framing shown with small glass on left hand side. NOTE: The appliance must be installed on a flat, solid, continuous surface (e.g.
  • Page 29 FRAMING COMPLETING THE INSTALLATION COMPLETING THE INSTALLATION TWO SIDED VIEW INSTALLATION (LEFT/RIGHT CORNER) TWO SIDED VIEW INSTALLATION (LEFT/RIGHT CORNER) The appliance is designed to be used with 1/2 in. (13 mm) wall sheathing materials such as drywall, plywood, wood composites, or non-combustible materials.
  • Page 30 FRAMING THREE SIDED VIEW INSTALLATION THREE SIDED VIEW INSTALLATION NOTE: The appliance must be installed on a flat, solid, continuous surface (e.g. wood, metal, concrete).which must be the full width and depth of appliance. This may be the floor, or raised up on a platform to enhance its visual impact.
  • Page 31 FRAMING COMPLETING THE INSTALLATION COMPLETING THE INSTALLATION THREE SIDED VIEW INSTALLATION THREE SIDED VIEW INSTALLATION The appliance is designed to be used with 1/2 in. (13 mm) wall Completed Install. sheathing materials such as drywall, plywood, wood composites, or non-combustible materials. Thicker materials may also be used. Note: The decorative finishing trim is not used when installed as as a three sided view and will need to be recycled.
  • Page 32 LED Mood Lighting Strip Kit Installation Instructions OPTIONAL LED MOOD LIGHTING (PART CODE 923-385) Part Code: 923-385 The appliance can be enhanced by an optional LED Mood Lighting Strip. This comes with 10' (3 m) of LED mood lighting and can be operated using the remote control provided with this appliance.
  • Page 33 ACCESSING THE FUEL BED The decorative finishing trim (shown above) would only be installed if this was installed as a single sided. If installed as a two sided/ three side the decorative finishing trim will need to be recycled as it cannot be used.
  • Page 34 GLASS EMBERS EX110 EX150 EX190 Spread the Glass Embers evenly over the fuel bed. Note: The Ember Logs (See Log Layout) will rest directly on the fuel bed). GLOWING EMBER LOGS...
  • Page 35 OAK LOG SET - LOG LAYOUT 240mm 250mm 210mm 240mm 240mm 200mm 160mm Onyx EX110 Onyx EX150 Onyx EX190 EX110 EX150 EX190 EX150 & EX190 EX190 only EX110, EX150 & EX190...
  • Page 36 Onyx EX110, EX150 & EX190 EX110, EX150 & EX190 EX150 & EX190 EX190 only EX110, EX150 & EX190 EX150 & EX190 EX190 only...
  • Page 37 Onyx EX110...
  • Page 38 Onyx EX150 & EX190 Onyx EX150 Note: Box B will have an additional #1, 4, 7 log.
  • Page 39 Onyx EX190 Onyx EX190 Note: Box B will have an additional #1, 4, 5, 6, 7 log.
  • Page 40 OPTIONAL SILVER BIRCH SET - LOG LAYOUT Onyx EX110 Onyx EX150 Onyx EX190 EX110 EX150 EX190 EX150 & EX190 EX190 only EX110, EX150 & EX190...
  • Page 41 Onyx EX110, EX150 & EX190 EX110, EX150 & EX190 EX150 & EX190 EX190 only EX110, EX150 & EX190 EX150 & EX190 EX190 only...
  • Page 42 Onyx EX110...
  • Page 43 Onyx EX150 & EX190 Onyx EX150...
  • Page 44 Onyx EX190 Onyx EX190...
  • Page 45 COMPLETION OF ASSEMBLY Once media has been installed, follow steps below to reinstall glass. The decorative finishing trim (shown above) would only be installed if this was installed as a single sided. If installed as a two sided/ three side the decorative finishing trim will need to be recycled as it cannot be used.
  • Page 46 SERVICING INSTRUCTIONS PAIRING THE REMOTE CONTROL TO ACCESSING THE FUEL BED THE APPLIANCE The decorative finishing trim (if installed), glass, media will need to Signal Code be removed in order to do any maintenance inside of the appliance. The below operations should be carried out before coding THIS APPLIANCE MUST ONLY BE SERVICED BY A SUITABLY when changing to a new remote or the unit cannot be QUALIFIED PERSON.
  • Page 47 REMOVING THE FUEL BED REMOVING THE GLASS SIDE PANELS...
  • Page 48 REMOVING THE FUEL BED EFFECT SPINDLE...
  • Page 49 REPLACING THE FUEL BED LEDS...
  • Page 50 REMOVING THE INNER SCREEN...
  • Page 52 REMOVING THE EFFECT SPINDLE...
  • Page 53 REPLACING THE FLAME EFFECT LEDS...
  • Page 54 REMOVING THE LED DRIVERS...
  • Page 55 REMOVING THE FUEL BED MOTOR...
  • Page 56 REMOVING THE FLAME EFFECT MOTOR...
  • Page 57 REMOVING THE DOWNLIGHT...
  • Page 58 REPLACING THE CONTROL UNIT REMOVING THE RECEIVER...
  • Page 59 BUTTON BOARD POWER SWITCH...
  • Page 60 REPLACING THE HEATER...
  • Page 61 REPLACING THE POWER UNIT...
  • Page 62 SPARE PARTS LIST...
  • Page 63 SPARE PARTS LIST ONYX EX110 ONYX EX150 ONYX EX190 REF. Description CODE CODE CODE Front Glass EL0904 EL0905 EL0906 Fuel Bed Spindle EL0907 EL0908 EL0909 Fuel Bed Spindle EL0910 EL0910 EL0910 Motor Assembly Fuel Bed LED EL0725 EL0913 EL0914 Board 1...
  • Page 64 WIRING DIAGRAM 第一 未注尺寸,勿按图测量, 视角 若有疑问,请联系确认。 假柴射灯 假柴射灯 假柴射灯 假柴射灯 电话: 宁波丽辰电器有限公司 传真: 比例 部 件 工 制图 首次确认 艺: : 日 日 日期 修改内容 更改单号 标号 期: 期: 审核 批 未注线性尺寸公差 版本 : 准: 尺 >6~30 >120 日 日 0~6 >30~120 寸...
  • Page 65 INFORMATION REQUIREMENT FOR ELECTRIC LOCAL SPACE HEATERS Onyx EX110 Onyx EX150 Model Onyx EX190 1.5kW Nominal Heat Output P nom 0.75kW Minimum Heat Output P min 1.5kW Maximum Continuous Heat Output P max, c 14.5W At Nominal Heat Output el max el min 14.0W...
  • Page 66 LIMITED WARRANTY FPI Fireplace Products International Ltd. (for Canadian customers) and Fireplace Products U.S., Inc. (for U.S. customers) (collectively referred to herein as “FPI”) extends this Limited Warranty to the original purchaser of this appliance provided the product remains in the original place of installation. The items covered by this limited warranty and the period of such coverage is set forth in the table below.
  • Page 67 Exclusions: This Limited Warranty does not extend to paint, rust or corrosion of any kind due to a lack of maintenance, combustion air provision, corrosive chemicals (i.e. chlorine, salt, air, etc.). Malfunction, damage or performance based issues as a result of environmental conditions, location, chemical damages, installation error, installation by an unqualified installer, operator error, abuse, misuse, lack of regular maintenance and upkeep, acts of God, weather related problems from hurricanes, tornados, earthquakes, floods, lightning strikes/ bolts or acts of terrorism or war, which result in malfunction of the appliance are not covered under the terms of this Limited Warranty.
  • Page 69 ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _____________________________________________________ _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________...
  • Page 70 ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _____________________________________________________ _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________...
  • Page 72 Installer: Please complete the following information Dealer Name & Address: __________________________________________________________________ ______________________________________________________________________________________ Installer: ______________________________________________________________________________ Phone #: ______________________________________________________________________________ Date Installed: __________________________________________________________________________ Serial #:_______________________________________________________________________________ PrintedinCanada Regency is a trademark of FPI Fireplace Products International Ltd. ® © Copyright 2023, FPI Fireplace Products International Ltd. All rights reserved.

This manual is also suitable for:

Onyx ex150Onyx ex190228-062228-074228-080