Regency Fireplace Products Ei29LCD Insert Instructions For Use & Installation
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Regency Fireplace Products Ei29LCD Insert Instructions For Use & Installation

Lcd electric fireplace range
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Ei29LCD Insert
LCD Electric Fireplace Range
Model: Ei29LCD
Instructions for Use, Installation & Servicing
For use in the US (United States) and CA (Canada)
IMPORTANT
THE HEATER OUTLET GRILLE BECOMES VERY HOT WHILE IN OPERATION.
DO NOT COVER THE OUTLET GRILLE OR ANY PART OF THE APPLIANCE.
For use with 120V 60Hz electricity supply.
240V supply with hardwire installation only.
Please read these instructions carefully before installation.
Failure to follow them could result in serious injury.
SAVE THESE INSTRUCTIONS: Leave this manual with the appliance, they will be needed when maintenance or servicing is required.
THIS APPLIANCE MUST BE GROUNDED
920-781
10.09.24

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  • Page 1 Ei29LCD Insert LCD Electric Fireplace Range Model: Ei29LCD Instructions for Use, Installation & Servicing For use in the US (United States) and CA (Canada) IMPORTANT THE HEATER OUTLET GRILLE BECOMES VERY HOT WHILE IN OPERATION. DO NOT COVER THE OUTLET GRILLE OR ANY PART OF THE APPLIANCE.

  • Page 2: Table Of Contents

    CONTENTS Covering the following models: MODEL Ei29LCD Important Information and Health and Safety..... 3 Operating Instructions ..........6 Remote Control ............. 7 Installation ..............15 Included Items..............16 Dimensions ............... 18 Installation Instructions ............. 22 Service Instructions ............ 42 Wiring Diagram ..............46 Spare Parts ...............

  • Page 3: Owner's Information

    Owner's Information IMPORTANT INFORMATION AND HEALTH AND SAFETY AVOID FIRE! Regularly inspect all air vents to make sure they WARNING: Improper installation, adjustment, are free from dust, lint, or other blockage. Unplug the unit and alteration, service or maintenance can cause clean with a vacuum ONLY.
  • Page 4 Owner's Information This appliance has been approved to the following standards: SAVE THESE INSTRUCTIONS. · ICES-003:Issue 6 - Information Technology Equipment (Including Digital Apparatus) -- Limits and Methods of This device complies with Part 15 of the FCC Rules. Measurement Operation is subject to the following two conditions: ·...

  • Page 5: Safety Decal

    Safety Decal This is a copy of the label that accompanies each Ei29 Electric Insert. We have printed a copy of the contents here for your review. NOTE: Regency ® units are constantly being improved. Check the label on the unit and if there is a difference, the label on the unit is the correct one. The serial # will be 9 digits beginning with prefix of 612.

  • Page 6: Operating Instructions

    Owner's Information OPERATING INSTRUCTIONS WARNING! Do not operate the appliance if it is REMOTE CONTROL damaged or has malfunctioned. If you suspect the appliance is damaged or has malfunctioned call a qualified service engineer to inspect the The remote control should be left on a flat surface in the appliance, and replace any part of the electrical room where the appliance is installed and away from any system if necessary, before reuse.

  • Page 7: Remote Control

    Owner's Information REMOTE CONTROL The remote control should be left on a flat surface in the room where the appliance is installed and away from any direct flow of hot air. Operation Buttons - Power - Favourites - Heater - Timer - *Increase - *Decrease - Color Preference (Ember Lights)

  • Page 8: Initial Startup

    Owner's Information OPERATING THE APPLIANCE CHANGING BETWEEN FAHRENHEIT & CELSIUS - ADVANCED OPERATION To switch between Fahrenheit (°F) and Celsius (°C), press the POWER heater button for 3 seconds to trigger a long beep sound. Initial Startup Press the main power button to turn on the fireplace.
  • Page 9 Owner's Information Power Off HEATER To power off the device, press the main power button once. Turn on the Heater One short beep sound will indicate that the device is powering off. STEP 1 - Press the heater button to turn on the heater mode. The The remote control display will subsequently turn off most of the remote LCD will display the heater icon icons and display only the room temperature.
  • Page 10 Owner's Information FLAME FLAME SOUND Change Flame Style Adjust Volume: STEP 1 - Press the button to activate the sound adjustment STEP 1 - Press the Flame button to activate the flame adjust- mode. ment mode. < > STEP 2 - Use the buttons to navigate and select your STEP 2 - Use the buttons to navigate and select your...
  • Page 11 Owner's Information EMBER LIGHTS FAVOURITES Change Ember Light Colour Change Favourite Mode STEP 1 - Press the button to activate the ember light adjust- STEP 1 - Press the button to activate the favourites mode. ment mode. Press the favorites button to switch between Favorite Mode options: 1, 2, 3, or Off.
  • Page 12 Owner's Information MOOD LIGHT (OPTION) RESET Mood Light Adjustment Mode: Reset to Initial Settings: short press to turn on and off the mood light STEP 1 - Press and hold for 3 seconds the button to reset the unit. STEP 1 - Press and hold for 3 seconds to activate the mood light To reset all settings to their initial mode: adjustment mode.

  • Page 13: Maintenance

    Owner's Information MAINTENANCE Slide Cover ENSURE THE APPLIANCE IS TURNED OFF BEFORE CLEANING. GLASS CLEANING Wipe the glass viewing panel with a damp cloth and buff with a lint free duster. Caution: Do not use abrasive cleaners on the glass panel. Lift Cover Do not spray liquids directly onto any surface of the unit.
  • Page 14 Owner's Information CLEANING AIR INLETS Clean the air inlet and outlet grilles regularly with a soft cloth or the nozzle of a vacuum cleaner. Dust build-up can inhibit efficient performance of the fan and lead to the safety cut-out operating. Keep the area around the appliance clean and free of fluff, dust or pet hair.

  • Page 15: Fitting The Appliance

    Installer's Information INSTALLATION GENERAL WIRING KITS TOOLS REQUIRED This appliance is supplied with a 3 prong plug with a 93.3” (2.37m) lead. A Screwdriver, Level, and Drill will be needed. UNPACKING THE FIREPLACE Note: Must be plugged into a 3 prong receptacle which is exposed and accessible.

  • Page 16: Included Items

    Installer's Information INCLUDED ITEMS Ei29LCD: - 1 Remote control - 2 AAA Batteries - 1 Suction Cup for glass removal - 1 Ember bed (pre-installed with the unit) - 1 Instruction manual...

  • Page 17: Servicing Requirements

    Installer's Information SERVICING REQUIREMENTS DURING SERVICING OF THIS APPLIANCE IT MAY BE NECESSARY TO CUT CABLE TIES IN ORDER TO ACCESS AND REMOVE SOME OF THE PARTS. THESE MUST BE REPLACED WHEN REASSEMBLING THE APPLIANCE. THIS APPLIANCE MUST ONLY BE SERVICED BY A SUITABLY QUALIFIED PERSON. BEFORE UNDERTAKING ANY WORK ON THE APPLIANCE: SWITCH OFF THE APPLIANCE AND ISOLATE THE POWER SUPPLY ENSURING THERE IS NO POWER TO THE APPLIANCE.

  • Page 18: Dimensions

    Installer's Information TECHNICAL SPECIFICATION UNIT DIMENSIONS DIMENSIONS 736 mm 450 mm 789 mm 554 mm 750 mm 582 mm (29 in) (17-3/4 in) (31-1/16 in) (21-13/16 in) (29-1/2 in) (22-15/16 in) Ei29 LCD 226mm 304 mm 482 mm 507 mm 21 mm 533 mm (8-15/16 in)
  • Page 19 Installer's Information FACEPLATE DIMENSIONS Dimensions Faceplate Width (A) Height (B) Depth (C) Bottom Height (D) 3 Sided Finishing Trim* 31-1/16" (789mm) 21" (533mm) 1/8" (3mm) 4 Sided Finishing Trim** 31-1/16" (789mm) 21-13/16" (554mm) 1/8" (3mm) 13/16" (21mm) 3 Sided Flush Faceplate 40-3/16"...
  • Page 20 Installer's Information MINIMUM FIREPLACE OPENING SIZES WITH VARYING FACEPLATE OPTIONS Dimensions Faceplate Min Install Width Min Install Min Install Min Rear Width (A) Height (B) Depth (C) Width (D) 3 Sided Finishing Trim* 29-11/16" (754 mm) 20-3/8" (518 mm) 11-7/8" (302 mm) 23-3/8"...

  • Page 21: Electricity Supply

    Installer's Information ELECTRICITY SUPPLY A 120V 12.5A 60Hz supply is required. Rated power consumption: Ei29LCD: 1400 Watts Optional (Hardwire only) 240V 2 phase 15A 60Hz supply can be utilized. Rated power consumption: Ei29LCD: 2800 Watts THIS APPLIANCE MUST BE GROUNDED. IMPORTANT: A 15 AMP, 60Hz circuit is required for 120 VAC installation.

  • Page 22: Installation Instructions

    Installer's Information INSTALLATION INSTRUCTIONS MASONRY FIREPLACE WOOD FRAMING NOTE: ALSO SEE MINIMUM FIREPLACE OPENING SIZES WITH VARYING FACEPLATE OPTIONS AS THE OPENING SIZE (A,B,C) WILL VARY DEPENDING ON FACEPLATE USED. SEE PAGE 17 FOR DETAILS. MINIMUM OPENING SIZE 755 mm 523 mm 320 mm Dimensions...

  • Page 23: Mantel Clearances

    Installer's Information MANTEL CLEARANCES Combustible mantel clearances from top of finishing trim are shown in the diagram below. 533 mm 235 mm 140 mm 25 mm Dimensions (21 in) (9-1/4 in) (5-1/2 in) (1 in) Note: Ensure the paint that is used on the mantel and the facing is "heat resistant" or the paint may discolour. Measurement (A) is shown with 3 sided finishing trim.

  • Page 24: Leveling Legs

    Installer's Information LEVELING LEGS NOTE: The leveling of the appliance must be done prior to sliding appliance into final position. The leveling legs which are supplied must be installed from below the unit as shown. Rest appliance on its back and secure 4 legs as shown above.

  • Page 25: Removal Instructions

    Installer's Information REMOVAL INSTRUCTIONS REMOVING GLASS FRONT 1. Carefully use the glass suction cup provided to remove the 4. To reinstall glass, reverse steps 1-2. Ensure the suction cup is glass. First, lift the glass to clear the bottom edge. safely stored away for future use.

  • Page 26: Completing The Installation

    Installer's Information Note: When stripping back the wires ends from the BX cable, FOR ALL APPLICATIONS: they should be stripped back appropriately 1/2" (13 mm) for both 120VAC or 240VAC applications. IMPORTANT Ensure all connections are right and there are no exposed wires. FOR 120VAC APPLICATIONS: Tighten Romex strain relief and reattach junction box cover plate.
  • Page 27 Installer's Information 3-Sided Faceplate Installation 4. Fasten the four screws on both sides to attach the faceplate. These instructions are for use with the following products: PART # Description 281-912 Faceplate 3-Sided Flush 281-937 Faceplate Custom 3-Sided 1. Pull out the unit and disconnect the power cord. 2.
  • Page 28 Installer's Information Premium Faceplate Surround Installation 3. Ensure the faceplate and faceplate surround are pressed against each other. Insert the brackets on both sides, top and bottom. These instructions are for use with the following products: PART # Description 311-920 Faceplate Surround Black 311-921 Faceplate Surround Grey...
  • Page 29 Installer's Information Faceplate Surround Installation 4. Tighten the bottom screws (x4). These instructions are for use with the following products: PART # Description 311-927 Faceplate Traditional Surround Black 311-928 Faceplate Traditional Surround Brushed Antique Copper 1. Slide the corner clips in on either end. 5.
  • Page 30 Installer's Information 4-Sided Faceplate Installation 3. Remove the four screws supplied with the faceplate. These instructions are for use with the following products: 4. Install the faceplate from the top. Ensure the correct orientation, Remove screw on left side as shown below. Repeat steps to remove with the shorter flange located below the unit.

  • Page 31: Backing Plate Installation

    Installer's Information Backing Plate Installation These instructions are for use with the following products: 5. While pulling the backing plate forward, fasten the four remaining screws on both sides to attach the backing plate. PART # Description 281-936 Backing Plate 3-Sided Oversized 1.
  • Page 32 Installer's Information OPTIONAL LED MOOD LIGHTING KIT (PART #923-835) The appliance can be enhanced by an optional LED Mood Lighting Strip. This comes with 10' (3 m) of LED mood lighting and can be operated using the remote control provided with this appliance. A second LED mood kit strip may be obtained if more than 10' (3m) is required. This can be connected to the Contents ’...
  • Page 33 Installer's Information Ei29LCD Brick Panel Installation (Part # 281-961) OPTIONAL BROWN BRICK PANEL (PART #281-961) OPTIONAL BROWN BRICK PANEL (PART # 281-961) Brick panel installation guide. Before you begin keep the area around the appliance clean. LEFT Panel RIGHT Panel 1.
  • Page 34 Installer's Information Ei29LCD Brick Panel Installation (Part # 281-961) 3. Remove the log set and ember bed. Ensure that the logs are repositioned in the same orientation at the end of the process. 4. With the logs and ember bed removed, remove the three screws on the side of the unit, as shown in the image below.
  • Page 35 Installer's Information Ei29LCD Brick Panel Installation (Part # 281-961) 6. Replace the brick panel and attach with the screws removed in step 4. 7. With the panels installed, place the ember bed and log set back into the unit. Plug the unit into the power outlet, and position it in its original location.
  • Page 36 Installer's Information OAK LOG SET (PART #281-954) AND DRIFTWOOD LOG SET (PART #281-950) Oak log shown steps are also applicable for driftwood log set. Log A Log B Log C Log D Log E (x1) (x1) (x1) (x1) (x1) Top View Bottom View Top View Bottom View...
  • Page 37 Installer's Information 2. Position log B as shown, resting against log A. Ensure that the cut out section on the bottom of the log B is facing downward onto the emberbed and the N end of the log is pointing towards the back corner left of the ember bed.
  • Page 38 Installer's Information 5. Position log E as shown, resting against log B. Ensure that the cut out section on the bottom of the log E is facing downward onto the emberbed and the S end of the log is pointing towards the front left corner of the ember bed.
  • Page 39 Installer's Information BIRCH LOG SET (PART #281-951) Log A Log B Log C Log D Log E (x1) (x1) (x1) (x1) (x1) Top View Bottom View Top View Bottom View Top View Bottom View Top View Bottom View Top View Bottom View Log set installation guide.
  • Page 40 Installer's Information 2. Position log B as shown, resting against log A. Ensure that the cut out section on the bottom of the log B is facing downward onto the emberbed and the N end of the log is pointing towards the back corner left of the ember bed.
  • Page 41 Installer's Information 5. Position log E as shown, resting against log B. Ensure that the cut out section on the bottom of the log E is facing downward onto the emberbed and the S end of the log is pointing towards the front left corner of the ember bed.

  • Page 42: Service Instructions

    Servicing Information Ei29LCD Brick Panel Installation (Part # 281-961) OPTIONAL BROWN BRICK PANEL (PART # 281-961) SERVICE INSTRUCTIONS Brick panel installation guide. Before you begin keep the area around the appliance clean. IMPORTANT: • Always shut off power prior to serving this appliance. •...
  • Page 43 Servicing Information 2. Once the retainer bracket has been removed the rear glass can be 2.Disconnect the screen's power cable from the power board (1) and removed by tilting the glass forward and lifting outward. the data cable from the video board (2). NOTE: the LCD screen will also move with the rear glass care must be taken not to damage the LCD screen.
  • Page 44 Servicing Information Electric Circuit Board Access: Blower, heater, remote receiver, top LED lights Access: Remove the Access Panel: 1. Remove the unit from the cavity and disconnect from power, 1. Disconnect the power supply and carefully extract the unit from remove top outer firebox by removing 15 Philip head screws.
  • Page 45 Servicing Information Top LED light, Heater and blower replacement Once all screws have been removed and the outer top shell has been removed, the top of the unit will be exposed as shown 1.With the top of the unit exposed remove the fan mounting bracket below.

  • Page 46: Wiring Diagram

    Servicing Information WIRING DIAGRAM LED Top Light Button Assembly Electrical Circuit Board Remote Receiver 120/240 VAC Switch Heater Media Board Ember Light Connector Hard Wire Connection Power Cord LED Ember Bed Light Speakers LCD Screen...

  • Page 47: Spare Parts

    Parts List SPARE PARTS Ei29LCD Ei29LCD PART PART CODE PART PART CODE Front Glass LCD29-CP2 Power Cord SUCP5 Ember Bed LED Strips Regular SCP5R LED Top Light SCP26 Ember Bed LED Strips Long SCP5L Remote Control SCP3 LCD Screen LCD29-UCP1 Glass Placement Suction Cup SCP10 Levelling Feet...

  • Page 48: Optional Brick Panels

    OPTIONAL FACEPLATES & BACKING PLATE PART DESCRIPTION NUMBER 281-912 Faceplate Flush 3-Sided Black Ei29 281-913 Faceplate Flush 4-Sided Black Ei29 281-936 Backing Plate 3-Sided Oversize Black Ei29 281-937 Backing Plate Custom 3-Sided Ei29 281-938 Backing Plate Custom 4-Sided Ei29 OPTIONAL PREMIUM & TRADITIONAL SURROUNDS PART DESCRIPTION NUMBER...

  • Page 49: Information Requirement - Electric Heaters

    INFORMATION REQUIREMENT FOR ELECTRIC LOCAL SPACE HEATERS Ei29 Model AC120V AC240V Nominal Heat Output P nom 1400W 2800W HEAT OUTPUT Minimum Heat Output P min 1400W 2800W Maximum Continuous Heat Output P max, c 1400W 2800W el max At Nominal Heat Output AUXILIARY ELECTRICITY At Minimum Heat Output...

  • Page 50: Limited Warranty

    Warranty LIMITED WARRANTY Limited Warranty FPI Fireplace Products International Ltd. (for Canadian customers) and Fireplace Products US, Inc. (for US customers) (collectively referred to herein as “FPI”) extends this Limited Warranty to the original purchaser of this Appliance provided the product remains in the original place of installation.
  • Page 51 Warranty purchase price must be confirmed by the original Bill of Sale. IMPORTANT: A 15 amp, 60Hz 120 Volt circuit is required for installation of this Appliance. A dedicated circuit is not required, but is highly recommended to prevent circuit breaker from tripping or fuse failure. Failure to provide adequate power to this Appliance will void your warranty.

  • Page 52: Limitations Of Liability

    Warranty Malfunction, damage or performance-based issues as a result of environmental conditions, location, chemical damages, installation error, an installation by an unqualified installer, operator error, abuse, misuse, lack of regular maintenance and upkeep, acts of God, weather related problems from hurricanes, tornados, earthquakes, floods, lightning strikes/bolts or acts of terrorism or war, which result in malfunction of the Appliance are not covered under the terms of this Limited Warranty.
  • Page 53 Warranty Product Registration and Customer Support: Thank you for choosing a Regency Fireplace. Regency strives to be a world leader in the design, manufacture, and marketing of hearth products. To provide the best support for your product, we request that you complete a product registration form found on our Web Site under Customer Care within ninety (90) days of purchase.

  • Page 54: Recycling

    RECYCLING PRODUCT LIFE CYCLE: By recycling your used appliances, you divert waste from your local landfills and help the environment. You also reduce the need for raw materials to manufacture new products. Contact your local municipality for appliance recycling services, local recycling programs, or appliance removal services to ensure your Regency appliance components, and packaging are properly recycled.
  • Page 55 notes...
  • Page 56 Installer: Please complete the following information Dealer Name & Address: __________________________________________________________________ ______________________________________________________________________________________ Installer: ______________________________________________________________________________ Phone #: ______________________________________________________________________________ Date Installed: __________________________________________________________________________ Serial #:_______________________________________________________________________________ PrintedinCanada Regency is a trademark of FPI Fireplace Products International Ltd. ® © Copyright 2024, FPI Fireplace Products International Ltd. All rights reserved.

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