Network Problems; Observable Problems - Lenovo ThinkSystem SD650 V3 User Manual

Network problems

Use this information to resolve issues related to networking.
• "Cannot wake server using Wake on LAN" on page 232
• "Could not log in using LDAP account with SSL enabled" on page 232
Cannot wake server using Wake on LAN
Complete the following steps until the problem is resolved:
1. If you are using the dual-port network adapter and the server is connected to the network using Ethernet
5 connector, check the system-error log or IMM2 system event log (see
make sure:
a. Fan 3 is running in standby mode, if Emulex dual port 10GBase-T embedded adapter is installed.
b. The room temperature is not too high. See
c. The air vents are not blocked.
d. The air baffle is installed securely.
2. Reseat the dual-port network adapter.
3. Turn off the server and disconnect it from the power source; then, wait 10 seconds before restarting the
server.
4. If the problem still remains, replace the dual-port network adapter.
Could not log in using LDAP account with SSL enabled
Complete the following steps until the problem is resolved:
1. Make sure that the license key is valid.
2. Generate a new license key and log in again.

Observable problems

Use this information to solve observable problems.
• "Server hangs during the UEFI boot process" on page 232
• "The server immediately displays the POST Event Viewer when it is turned on" on page 233
• "Server is unresponsive (POST is complete and operating system is running)" on page 233
• "Server is unresponsive (POST failed and cannot start System Setup)" on page 234
• "Voltage planar fault is displayed in the event log" on page 234
• "Unusual smell" on page 234
• "Server seems to be running hot" on page 234
• "Cannot enter legacy mode after installing a new adapter" on page 235
• "Cracked parts or cracked chassis" on page 235
Server hangs during the UEFI boot process
If the system hangs during the UEFI boot process with the message UEFI: DXE INIT on the display, make sure
that Option ROMs were not configured with a setting of Legacy. You can remotely view the current settings
for Option ROMs by running the following command using the Lenovo XClarity Essentials OneCLI:
onecli config show EnableDisableAdapterOptionROMSupport --bmc xcc_userid:xcc_password@xcc_ipaddress
ThinkSystem SD650 V3 Neptune DWC Tray User Guide
232
"Specifications" on page 3
"Event logs" on page 209),