Keyboard, Mouse, Kvm Switch Or Usb-Device; Problems - Lenovo ThinkSystem SD650 V3 User Manual

2. If the reset occurs after the operating system starts, enter the operating system when the system
operates normally and set up operating system kernel dump process (Windows and Linux base
operating systems will be using different method). Enter the UEFI setup menus and disable the feature,
or disable it with the following OneCli command.
OneCli.exe config set SystemRecovery.RebootSystemOnNMI Disable --bmcxcc_userid PASSW0RD@xcc_ipaddress
3. See the management controller event log to check for an event code that indicates a reboot. See
logs" on page 209 for information about viewing the event log. If you are using Linux base operating
system, then capture all logs back to Lenovo support for further investigation.
Keyboard, mouse, KVM switch or USB-device problems
Use this information to solve problems related to a keyboard, mouse, KVM switch or USB-device problems.
• "All or some keys on the keyboard do not work" on page 228
• "Mouse does not work" on page 228
• "KVM switch problems" on page 228
• "USB-device does not work" on page 228
All or some keys on the keyboard do not work
1. Make sure that:
• The keyboard cable is securely connected.
• The server and the monitor are turned on.
2. If you are using a USB keyboard, run the Setup utility and enable keyboardless operation.
3. If you are using a USB keyboard and it is connected to a USB hub, disconnect the keyboard from the
hub and connect it directly to the server.
4. Try to install the USB keyboard into a different USB port as available.
5. Replace the keyboard.
Mouse does not work
1. Make sure that:
• The mouse cable is securely connected to the server.
• The mouse device drivers are installed correctly.
• The server and the monitor are turned on.
• The mouse option is enabled in the Setup utility.
2. If you are using a USB mouse and it is connected to a USB hub, disconnect the mouse from the hub and
connect it directly to the server.
3. Try to install the USB mouse into a different USB port as available.
4. Replace the mouse.
KVM switch problems
1. Make sure that the KVM switch is supported by your server.
2. Make sure that the KVM switch is powered on correctly.
3. If the keyboard, mouse or monitor can be operated normally with direct connection to the server, then
replace the KVM switch.
USB-device does not work
1. Make sure that:
• The correct USB device driver is installed.
ThinkSystem SD650 V3 Neptune DWC Tray User Guide
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