Where To Get Help; Epson Technical Support - Epson GT-10000 User Manual

Where To Get Help

EPSON Technical Support

EPSON provides technical assistance through electronic support services and
automated telephone services 24 hours a day. The following tables list the contact
information:
Electronic support services
Service
World Wide Web
EPSON Internet FTP
Site
Automated telephone services
Service
EPSON
SoundAdvice
EPSON FaxAdvice
EPSON Referral
Service
To speak to a technical support representative, dial (562) 276-4382 (U.S.) or
(905) 709-3839 (Canada), 6
or long distance charges may apply.
96
Solving Problems
Access
From the Internet, you can reach EPSON's Home Page at
http://www.epson.com.
If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto
ftp.epson.com with the user name anonymous and your
e-mail address as the password.
Access
For pre-recorded answers to commonly asked questions about
EPSON products 24 hours a day, 7 days a week, call
SM
(800) 922-8911.
Access EPSON's technical information library by calling
TM
(800) 922-8911. You must provide a return fax number to use
this service.
For the location of your nearest Authorized EPSON Reseller or
Customer Care Center, call (800) 922-8911.
to 6
AM
, Pacific Time, Monday through Friday. Toll
PM