Epson GT-10000 User Manual page 90

Your scanner name doesn't
appear in the Scanner Selection
list when installing EPSON
TWAIN Pro
Check your cable connections,
or try another cable. Restart
your computer after you change
the cable.
Turn off both your computer
and the scanner. Then turn on
the scanner before you turn on
the computer.
Make sure your system is
correctly terminated and there
are no conflicting SCSI IDs.
Run the scanner test to
make sure the scanner is
communicating with your
computer.
Uninstall and reinstall your
scanner software. See the
instructions for uninstalling
software on page 93.
If you're running Windows 95
or 98, double-click the
Unknown Devices
Windows Device Manager. If
GT-10000
unknown devices, select it and
remove it from the system.
Then restart your computer and
reinstall the scanner software.
84
Solving Problems
icon in the
appears in the list of
You are unable to connect to the
scanner when you click the Test
button
Check to make sure your cable
is securely connected to both
the scanner and computer.
Try a different cable. Restart
your computer after you change
the cable.
Turn off both the scanner and
your computer. Then turn on
your scanner before you turn on
the computer.
Make sure your system is
correctly terminated and there
are no conflicting SCSI IDs.
If you're using the scanner on a
network, check with your
network administrator to see
whether your computer is on a
different router than the scanner
server. If it is, make sure the
router for the scanner server is
configured to allow traffic from
your network.
Uninstall and reinstall your
scanner software. See the
instructions for uninstalling
software on page 93.