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Epson GT-10000+ User Manual

Epson GT-10000+ User Manual

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Color Scanner
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  • Page 1 Color Scanner User’s Guide...

  • Page 2: Copyright Notice

    SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON scanner. EPSON is not responsible for any use of this information as applied to other scanners.

  • Page 3: Table Of Contents

    Reading Your Reference Guide Reading Your Other Electronic Manuals Chapter 1 Setting Up Your Scanner Unpacking Your Scanner Choosing a Good Place for Your Scanner Identifying Scanner Parts Unlocking the Scanner Using SCSI to Connect Your Scanner Installing the SCSI Interface Card...
  • Page 4 Installing Other Software on Your CD-ROM Testing Your Scanner Connection Installing the Software for Windows NT 4.0 Installing Adobe PhotoDeluxe Setting Up the Default Scanner Chapter 3 Using the Optional ADF Unpacking the Automatic Document Feeder Installing the Automatic Document Feeder...
  • Page 5 How to Scan Selecting Your Scanner Source Scanning From Start to Finish Placing Your Original Document Scanning with EPSON TWAIN Pro Using the a Start Button Setting Up the a Start Button Setting Up Presto! PageManager for One-Touch Scanning Scanning Tips...
  • Page 6 Software Problems Scanning Problems Uninstalling the Scanner Software Uninstalling EPSON TWAIN Pro on Windows Me Uninstalling EPSON TWAIN Pro on Windows 98 and Windows 2000 Uninstalling EPSON TWAIN Pro on Windows 95 and Windows NT 4.0 Uninstalling EPSON TWAIN Pro Network...
  • Page 7 Where To Get Help EPSON Technical Support Software Technical Support Appendix A Installing the TCP/IP Protocol Installing the TCP/IP Protocol on Windows Me, Windows 98, and Windows 95 Assigning an IP Address Installing the TCP/IP Protocol on Windows 2000 Assigning an IP Address Installing the TCP/IP Protocol on Windows NT 4.0...
  • Page 8 viii Contents...

  • Page 9: Welcome

    GT-10000+ is a 36-bit, large-format professional scanner that delivers superior results and versatility for business users and graphic artists alike. It’s ideally suited for small LAN (local area network) users who want to share a scanner within their workgroup. Using EPSON’s ColorTrue text and images with amazing detail and accurate colors.

  • Page 10: About Your Software

    About Your Software The EPSON GT-10000+ comes with these leading-edge applications: Welcome! EPSON TWAIN Pro General-purpose driver for scanning photographs, artwork, or text for Optical Character Recognition (OCR). Includes Text Enhancement Technology (TET) and Auto Area Segmentation (AAS) for better scans.

  • Page 11: About Your Documentation

    About Your Documentation For detailed instructions on using your scanner software, see your EPSON GT-10000+ Reference Guide. Follow the instructions on page 4. There are also electronic manuals for Presto! PageManager, PhotoDeluxe, TextBridge Pro, and Acrobat Reader on the CD-ROM. Follow the instructions on page 5 to read them.

  • Page 12: Reading Your Reference Guide

    If you copy the manual to your hard drive, you can read it anytime. After you copy the manual, just click Start, point to Programs, then EPSON, and select EPSON GT-10000+ Reference Guide. Welcome! or Internet Explorer, versions 3.0 or later.)

  • Page 13: Reading Your Other Electronic Manuals

    Pro, or any other PDF manuals, you’ll use Acrobat Reader. If Acrobat Reader 3.0 or higher is not already installed on your computer, you can install Acrobat Reader 4.0 with the other scanner software. See the software installation instructions for your system in Chapter 2, “Installing Scanner Software.”...
  • Page 14 Adobe PhotoDeluxe Business Edition—Insert your scanner software CD-ROM. When the EPSON Software Setup screen appears, click PhotoDeluxe Acrobat Reader—Select TextBridge Pro—Click EPSON GT-10000+ User’s Guide—You can download a PDF version of this guide from the Internet at Welcome! Show/Hide Navigation Pane Start...

  • Page 15: Setting Up Your Scanner

    Chapter 1 Setting Up Your Scanner Setting up your scanner is easy—just follow the steps in this chapter in the order listed below. 1. Unpack and choose a good place for your scanner. 2. Unlock the scanner. 3. Install the SCSI interface card in your computer (if necessary) or install the optional IEEE 1394 interface board in your scanner.

  • Page 16: Choosing A Good Place For Your Scanner

    Along with this guide, your EPSON GT-10000+ comes with these items: SCSI cable Choosing a Good Place for Your Scanner Here are some points to consider: Place the scanner on a flat, stable surface. If the scanner is tilted, it can’t operate properly.

  • Page 17: Identifying Scanner Parts

    Identifying Scanner Parts Your scanner has the following parts: carriage (at home position) transportation lock terminator switch SCSI ID dial a Start button IEEE 1394 optional interface slot SCSI interfaces ADF interface document cover document table lights and buttons AC inlet...

  • Page 18: Unlocking The Scanner

    Read the sections below to install the included SCSI card, configure and connect the scanner to the SCSI card, and install the SCSI software. If you are connecting with SCSI and already have a SCSI interface installed in your computer, skip to “Setting the SCSI ID Number”...

  • Page 19: Installing The Scsi Interface Card

    Installing the SCSI Interface Card You must install your SCSI card before installing the scanner driver and software applications. For additional installation information, see the documentation for your SCSI card or computer. 1. Turn off the computer and any peripheral devices. Unplug any power cords; then disconnect all cables from the back panel of your computer.

  • Page 20: Setting The Scsi Id Number

    Setting the SCSI Terminator The scanner’s SCSI terminator is built-in, with a switch to turn it on or off on the scanner’s back panel. If the scanner is your only SCSI device, leave the terminator turned (the default setting).

  • Page 21: Connecting The Scanner To Your Computer

    If the scanner is in the middle of a chain, turn the switch Connecting the Scanner to Your Computer To make sure your scanner is working properly, it’s a good idea to turn it on before you connect it to your computer. Open the scanner’s document cover so you can see...

  • Page 22: Installing The Scsi Software

    9.8 feet (3 meters). Don’t use an external terminator. 4. Plug in the power cables for your computer, scanner, and other external SCSI devices. Always turn on your scanner first. Otherwise, the computer may not recognize your EPSON scanner when you install your software.
  • Page 23 SCSI adapter is there. If Windows is unable to detect the SCSI card, see “Setup Problems” on page 97. 2. If you see the Add New Hardware Wizard screen, insert the EPSON GT-10000+ Scanner Software CD-ROM in your drive, select...
  • Page 24 Finish that installation is complete. Continue with the instructions on page 25 to install your scanner software. Installing the SCSI Software for Windows 98 or Windows 95 You may be asked to insert your Windows operating system CD-ROM during software installation.
  • Page 25 . You see the screen to Next the right. 3. Make sure Search for the best driver for your device Insert the scanner software CD-ROM in your drive, then click Next 4. When you see a screen prompting you for the location of the driver,...
  • Page 26 8. When you’re finished, restart your computer. If you’re running Windows 98, continue with the instructions on page 30 to install your scanner software. If you’re running Windows 95, continue with the instructions on page 34. Installing the SCSI Software for Windows 2000 Windows 2000 automatically detects and installs your SCSI card.
  • Page 27 Device status dialog box. 8. Click to close the Cancel Properties window, then close the Device Manager window. If Windows is unable to detect the SCSI card, see “Setup Problems” on page 97. Setting Up Your Scanner...
  • Page 28 4. After a moment, you see the Install Driver dialog box. In the Manufacturers list, click 5. In the SCSI Adapter list, click Adaptec AHA-294X/AHA-394X AIC-78XX PCI SCSI Controller Then click Setting Up Your Scanner Start . You see the tab. Adaptec...
  • Page 29 9. To verify that the SCSI card was detected, click and double-click SCSI Adapters should see your Adaptec PCI SCSI Controller dialog box. Continue with the instructions on page 42 to install your scanner software. Start Settings . Then click the Devices in the list. Click Setting Up Your Scanner to restart.

  • Page 30: Using Ieee 1394 To Connect Your Scanner

    Installing the IEEE 1394 Interface Board To use your scanner as an IEEE 1394 device, you need to install the optional IEEE 1394 interface board. 1. Turn off the scanner. Unplug any power cords, then disconnect all cables from the back of your scanner.

  • Page 31: Understanding Ieee 1394 Connections

    IEEE 1394 devices in a daisy-chain or tree configuration. Use the cable supplied with your board when connecting the scanner to your computer. The cable can be connected without switching off the power supply to the computer or the scanner because it complies with the IEEE 1394 standard.

  • Page 32: Connecting To Your Computer

    If you’re connecting the scanner through another IEEE 1394 device, connect the other end of the cable to that device. Connect the scanner so that it is the last IEEE 1394 device in the chain.

  • Page 33: Installing Scanner Software

    For Windows NT 4.0, go to page 42. If you are setting up the scanner on a network, install the driver on the scanner server as described in this chapter, then go to Chapter 6, “Network Scanning” to install the server and client software and set up the scanner for network scanning.

  • Page 34: Installing The Scanner Driver

    Installing the Scanner Driver If you are connecting your scanner with SCSI, make sure your SCSI board and SCSI driver are installed and the scanner is connected to your computer. If you are connecting your scanner with IEEE 1394, make sure the optional IEEE 1394 board is installed in the scanner and the scanner is connected to your computer.

  • Page 35: Installing Other Software On Your Cd-Rom

    Follow the steps below to install Presto! PageManager, TextBridge Pro, and Adobe Acrobat Reader. (If Acrobat Reader is already installed on your computer, you don’t need to install it again.) 1. Insert your scanner software CD-ROM if it’s not already in your CD-ROM drive. Next...
  • Page 36 Don’t select either of the two network applications, EPSON TWAIN Pro Network or EPSON Scan Server. The EPSON TWAIN Pro driver lets you scan when your scanner is connected directly to your computer. If you want to use the scanner on a network, go to Chapter 6, “Network Scanning,”...

  • Page 37: Testing Your Scanner Connection

    Testing Your Scanner Connection You need to verify that your scanner was properly connected and the software was installed correctly. Follow these steps to test scanner operation: 1. Double-click the Scanners and Cameras Panel to open the Scanners and Cameras folder.

  • Page 38: Installing The Software For Windows 98

    Installing the Software for Windows 98 Follow the instructions in this section to install your EPSON GT-10000+ scanner driver and other software on your scanner software CD-ROM. If you want to use your scanner on a network, follow the steps in the section below to install the scanner driver on the scanner server, then go to Chapter 6, “Network Scanning,”...
  • Page 39 3. Select Search for the best driver and click for your device 4. Insert the EPSON GT-10000+ Scanner Software CD-ROM in your drive. 5. Select Specify a location Browse 6. Browse to EPSON\ENGLISH\WIN98 on your CD-ROM drive. Then click . (The example on the right Next shows H as the CD-ROM drive.

  • Page 40: Installing Other Software On Your Cd-Rom

    Don’t select either of the two network applications, EPSON TWAIN Pro Network or EPSON Scan Server. The EPSON TWAIN Pro driver lets you scan when your scanner is connected directly to your computer. If you want to use the scanner on a network, go to Chapter 6, “Network Scanning,”...

  • Page 41: Testing Your Scanner Connection

    Testing Your Scanner Connection You need to verify that your scanner was properly connected and the software was installed correctly. Follow these steps to test scanner operation: 1. Click , then Start Settings . Double-click the Panel icon in the Windows...

  • Page 42: Installing The Software For Windows 95

    Installing the Software for Windows 95 Follow the instructions in this section to install your EPSON GT-10000+ scanner driver and other software on your scanner software CD-ROM. If you want to use your scanner on a network, follow the steps in the section below to install the scanner driver on the scanner server, then go to Chapter 6, “Network Scanning,”...
  • Page 43 5. When you see the window on the right, click . Then restart Finish your computer. Continue with the instructions in the next section to install EPSON TWAIN Pro, Presto! PageManager, TextBridge Pro, and Acrobat Reader. Installing Scanner Software...

  • Page 44: Installing Other Software On Your Cd-Rom

    Don’t select either of the two network applications, EPSON TWAIN Pro Network or EPSON Scan Server. The EPSON TWAIN Pro driver lets you scan when your scanner is connected directly to your computer. If you want to use the scanner on a network, go to Chapter 6, “Network Scanning,”...
  • Page 45 6. Follow the instructions on the screen to install Presto! PageManager, TextBridge Pro, and Acrobat Reader. Then follow the instructions on the screen to register your scanner. To make sure your scanner driver is installed correctly, verify that the scanner is listed in the Windows Device Manager. (Click double-click the icon.

  • Page 46: Installing The Software For Windows 2000

    Installing the Software for Windows 2000 Follow the instructions in this section to install your EPSON GT-10000+ scanner driver and other software on your scanner software CD-ROM. If you want to use your scanner on a network, follow the steps in the section below to install the scanner driver on the scanner server, then go to Chapter 6, “Network Scanning,”...
  • Page 47 2. Select Search for a suitable driver for my device Next 3. Select Specify a location click Next 4. Click Browse and click Installing Scanner Software...
  • Page 48 5. Browse to EPSON\ENGLISH\WIN2000 your CD-ROM drive. (The example to the right uses E as the CD-ROM drive letter. Your CD-ROM drive letter may be different.) Click 6. Click . Then click follow the instructions on the screens that appear.

  • Page 49: Installing Other Software On Your Cd-Rom

    Don’t select either of the two network applications, EPSON TWAIN Pro Network or EPSON Scan Server. The EPSON TWAIN Pro driver lets you scan when your scanner is connected directly to your computer. If you want to use the scanner on a network, go to Chapter 6, “Network Scanning,”...

  • Page 50: Testing Your Scanner Connection

    Installing the Software for Windows NT 4.0 Follow the instructions in this section to install the EPSON GT-10000+ scanner driver and other software on your scanner software CD-ROM. If you want to use your scanner on a network, go to Chapter 6, “Network Scanning,”...
  • Page 51 2. Turn on your scanner first, then turn on your computer. 3. Log onto Windows NT and insert your EPSON GT-10000+ Scanner Software CD-ROM in your drive. 4. When you see the EPSON Software Setup window, click Add Software 5. You must install EPSON TWAIN Pro to use your scanner.
  • Page 52 (You can test your scanner connection at any time. Double-click the icon in the Windows TWAIN Pro Control Panel to open the EPSON TWAIN Pro window. Then click the button.) Test 8. Follow the instructions on the screen to install TextBridge Pro, Presto! PageManager, and Acrobat Reader.

  • Page 53: Installing Adobe Photodeluxe

    Follow the instructions in this section to install Adobe PhotoDeluxe. 1. If necessary, insert your scanner software CD-ROM in the drive. When you see the EPSON Software Setup screen, click Browse This CD If you don’t see the screen on...

  • Page 54: Setting Up The Default Scanner

    Setting Up the Default Scanner If you have more than one scanner connected to your computer and you’re running Windows Me, Windows 98, or Windows 2000, you can set up the EPSON GT-10000+ as your default scanner. 1. Click Start...

  • Page 55: Using The Optional Adf

    It is particularly useful for optical character recognition (OCR) scanning or for creating an image database. To use the ADF with your OCR software, you must install EPSON TWAIN Pro (see Chapter 2) or the ISIS driver (see Chapter 5).

  • Page 56: Installing The Automatic Document Feeder

    Installing the Automatic Document Feeder Follow the steps below to install the automatic document feeder on your scanner: Because the automatic document feeder is heavy, you may want to have someone help you with this procedure. Also, the document feeder is large, so be sure to have adequate space around the scanner.
  • Page 57 5. Place the two knobs included with the ADF beside the scanner. 6. Align the installation screws with the holes in the ADF and slide together as shown. The ADF is heavy. Ask for assistance when lifting it. 7. Twist the knobs onto the ends...

  • Page 58: Loading Paper

    There are two stoppers included with the ADF, a dark gray one and a beige one. Use the dark gray stopper, not the beige stopper. 10. Close the ADF. If you haven’t connected the scanner to your computer, continue with “Connecting the Scanner to Your Computer” on page 13. Loading Paper...
  • Page 59 Before loading the ADF, make sure the document: Has no wet ink on it. Has no holes. Is not ripped or wrinkled. Has no staples or other objects attached that may damage the feeder. Has no folds. Is not a multipart form. Is not bound.
  • Page 60 If you want to scan only part of the document area, load the first page of the document in the automatic document feeder. When you start EPSON TWAIN Pro and click the Preview button, the first page is ejected. You can adjust the marquee in the Preview area, and then load up to 100 pages of the document in the automatic document feeder.

  • Page 61: Fixing Paper Jams

    Fixing Paper Jams If a paper jam occurs, follow these steps to clear it: 1. Open the ADF cover to determine where the paper jam occurred. 2. If paper is jammed in the feeder, open the cover on the left and slowly pull out the jammed paper as shown.
  • Page 62 3. If paper jams in the paper eject position, open the cover on the right and slowly pull out the jammed paper as shown. Be careful not to pull too hard or the paper may tear, making it more difficult to remove. After removing the jammed paper, close the ADF cover.

  • Page 63: Chapter 4 How To Scan

    It also allows you to select certain settings to optimize the scanned image. If you installed EPSON TWAIN Pro on the scanner server so that you could make a direct connection to the scanner, remember that you must exit EPSON Scan Server to use EPSON TWAIN Pro.

  • Page 64: Scanning From Start To Finish

    Scanning From Start to Finish This section contains step-by-step instructions for scanning an image. Before you scan, make sure you’ve set up your scanner and installed the software as described in Chapter 2, “Setting Up Your Scanner.” Placing Your Original Document 1.

  • Page 65: Scanning With Epson Twain Pro

    If you’re accessing a network scanner connected to another computer, select EPSON TWAIN Pro Network You can’t select EPSON TWAIN Pro as your scanner source if you’re using a network scanner and EPSON Scan Server is running. EPSON Scan Server disables EPSON TWAIN Pro.
  • Page 66 The EPSON TWAIN Pro main window appears. 4. Choose the Document Source, Image Type, and Destination. For example, if you’re scanning a photograph to print to an EPSON ink jet printer, select Document Source, as your Image Type, and Printer [Photo] If you’re using the optional...
  • Page 67 7. When you’ve finished making adjustments, click the The READY light on the front of the scanner flickers while it’s scanning. In a few moments, a scanned image is imported into your host application’s window. (If the READY light continues to blink, it may indicate an error condition. See Chapter 8, “Solving Problems,”...

  • Page 68: Using The A Start Button

    How to set up Presto! PageManager for one-touch scanning The a Start button features described in this chapter are only available when you use EPSON TWAIN Pro to access a scanner connected to your computer. To use the a Start button with a network scanner, the client computer must start both the host application and EPSON TWAIN Pro Network.
  • Page 69 Start button. 5. Click to close the EPSON GT-10000+ Properties window, then click again to close the Scanners and Cameras Properties window.

  • Page 70: Windows 95 And Windows Nt

    Scanning” on page 63 to set up Presto! PageManager for one-touch scanning. Whenever you press the scanner’s a Start button, the application you assigned starts. If you assigned Presto! PageManager, it automatically starts EPSON TWAIN Pro. If you assigned another application, you must start EPSON TWAIN Pro manually.

  • Page 71: Setting Up Presto! Pagemanager For One-Touch Scanning

    PhotoDeluxe or a fax utility, or to a peripheral device such as a printer. You can also suppress the EPSON TWAIN Pro user interface so the scanner uses the settings assigned in this procedure. If you use this shortcut, faxing or printing an image could be as easy as pressing the scanner’s a Start button.

  • Page 72: Scanning Tips

    4. Choose the default settings for Scan Mode, Scan Size, and Resolution from the lists. These settings will be used whenever you press the scanner’s a Start button. If you plan to use the optional automatic document feeder, select Document Feeder 5.

  • Page 73: Selecting Resolution

    100 dpi with a 300 dpi laser printer, and up to 200 dpi with a 600 dpi laser printer. For 1440 dpi ink jet printers, such as the EPSON Stylus series, use a scanning resolution of up to 300 dpi. Try a scanning resolution of 240 dpi for 720 dpi printing.

  • Page 74: Scanning Color Images

    If the colors in your scanned image don’t match those in your original document, try experimenting with the Unsharp Mask setting. Click the button on the Destination EPSON TWAIN Pro or EPSON TWAIN Pro Network main window to display the Destination window, and then select or deselect Unsharp Mask Scaling (Resizing) Images If you plan to enlarge your image, it’s better to enlarge it by scanning at a higher...

  • Page 75: Scanning With The Isis Driver

    This chapter tells you how to install and configure the ISIS (Image and Scanner Interface Specification) driver for your application. ISIS is an industry-standard interface for high-performance document scanning. The ISIS driver for the EPSON GT-10000+ scanner is designed for OCR scanning either with or without the automatic document feeder (ADF).

  • Page 76: For Windows Me, Windows 98, And Windows 2000 Users

    For Windows Me, Windows 98, and Windows 2000 Users If you’re running Windows Me, Windows 98, or Windows 2000, you need to disable scanner device events to use the ISIS driver. Follow these steps to complete the ISIS driver installation: 1. Double-click the Panel.

  • Page 77: Accessing The Isis Driver

    Events 4. Make sure the Disable device box is checked. events 5. Click to close the EPSON GT-10000 Properties window, and then click again to close the Scanners and Cameras Properties window. Continue with the next section to acess your ISIS driver.

  • Page 78: Making Basic Settings

    Once you’ve accessed your ISIS driver settings window, you can make changes to the settings described in these sections: “Making Basic Settings” below “Making Advanced Settings” on page 73 “Adjusting the Scan Area” on page 75 When you’re done making your settings, click Making Basic Settings This section describes the basic settings you can make to configure the ISIS driver for your application.

  • Page 79: Dots Per Inch

    You can adjust the brightness by moving the slider to one of seven available levels or click the Darken Normal not available with the EPSON GT-10000+.) mode, you can choose one of the Dither (hard tone) (soft tone) (download threshold values of the spiral pattern)

  • Page 80: Paper Source

    This setting indicates how to insert your document into the ADF ( place your paper on the document table ( Scanning With the ISIS Driver to capture the entire Scanner’s Maximum Scanner’s Maximum Flatbed and click the ), or how to...

  • Page 81: Making Advanced Settings

    Making Advanced Settings To make advanced settings, click the button in the ISIS driver settings window. You see the Advanced Settings window on the right. You can make the settings described in this section. When you’re finished, click return to the ISIS driver settings window. In some applications, some of the Basic Settings, described in the section above, may appear in the Advanced Settings window.

  • Page 82: Color Correction

    ISIS driver settings window. Auto Area Segmentation Turns on EPSON’s Auto Area Segmentation (AAS) feature, which automatically turns on dithering for continuous tone images and turns it off for text to provide a clear separation. Be sure to select a Dither option for the AAS feature to use on your graphics.

  • Page 83: Adjusting The Scan Area

    Text Enhance Turns on EPSON’s Text Enhancement Technology (TET) feature to improve text recognition when you’re scanning with OCR software. TET automatically adjusts the threshold setting and eliminates any background color or shading. Dropout Color Select a color that you don’t want to appear in your document. Use this setting for forms designed so that lines on the form in the dropout color can be filled in, and then scanned without showing the lines.
  • Page 84 2. Select from the Side list. (The Side Both Front Back with the EPSON GT-10000+.) 3. In the Area section, click the radio button for the unit of measurement you want to use for your page size. 4. Enter the Width area.
  • Page 85 Scanning With the ISIS Driver...

  • Page 86: Chapter 6 Network Scanning

    TCP/IP Protocol. (See Appendix A, “Installing the TCP/IP Protocol,” for instructions.) The network computer that you use as the scanner server must have EPSON Scan Server installed. EPSON TWAIN Pro Network must be installed on client...

  • Page 87: Setting Up The Scanner Server

    EPSON TWAIN Pro Network TWAIN-compliant software (such as Presto! PageManager) * If you installed EPSON TWAIN Pro on the scanner server so that you could make a direct connection to the scanner, remember that you must exit EPSON Scan Server to use EPSON TWAIN Pro.

  • Page 88: Scanner Server Installation On Windows Me, Windows 98, And Windows 2000

    Scanner Server Installation on Windows Me, Windows 98, and Windows 2000 Before your computer can share its scanner, you must install EPSON Scan Server. At the same time, you can install other software that came with your scanner. You can install Presto! PageManager on up to six computers on your network.

  • Page 89: Scanner Server Installation On Windows 95

    TWAIN Pro Network if you want to use a GT-10000+ connected to another computer. 4. Follow the instructions on the screen to install EPSON Scan Server and any other software you selected in the software selection window. If you’re installing EPSON TWAIN Pro Network in order to use a scanner attached to another computer, you’ll see a window that asks for the...
  • Page 90 Then click Use EPSON TWAIN Pro to scan from the EPSON GT-10000+ connected to your computer. Only install EPSON TWAIN Pro Network if you want to access a network scanner connected to another computer. 4. If you’re not installing EPSON TWAIN Pro, go to step 7.
  • Page 91 If you’re installing EPSON TWAIN Pro Network in order to use a scanner attached to another computer, you’ll see a window that asks for the Network Scanner Address (the scanner server’s IP address). Enter the IP address for the scanner server you want to connect to. See page 88 for instructions.

  • Page 92: Installing The Scanner Server Software For Windows Nt

    Installing the Scanner Server Software for Windows NT 4.0 Before your computer can share its scanner, you must install EPSON Scan Server. At the same time, you can install other software that came with your scanner. You can install Presto! PageManager on up to six computers on your network. Your scanner comes with a single-user license for PhotoDeluxe and TextBridge Pro.
  • Page 93 SCSI selected under Scanner Selection. If you’re installing EPSON TWAIN Pro Network in order to use a scanner attached to another computer, you’ll see a window that asks for the Network Scanner Address (the scanner server’s IP address). Enter the IP address for the scanner server you want to connect to.

  • Page 94: Changing The Scanner Server Start Up Mode

    If you want to share a different network scanner with the client computers, you can access the EPSON Scan Server window at any time by double-clicking the EPSON Scan Server icon in the Windows Control Panel. Then select the scanner you want in the Scanner Selection list.

  • Page 95: Setting Up Client Computers

    To switch from Icon mode to Dialog Box mode, right-click the EPSON Scan Server icon on the taskbar and click Your setting takes effect when you exit and start EPSON Scan Server. See “Starting EPSON Scan Server” on page 89 for instructions on restarting EPSON Scan Server.
  • Page 96 Then click If you’re installing the scanner software on Windows 95 or Windows NT, click EPSON TWAIN Pro to deselect it. EPSON TWAIN Pro only works if the scanner is connected to your computer. Network Scanning...

  • Page 97: Using A Network Scanner

    If you need to connect to a different network scanner or change the timeout setting, you can open the EPSON TWAIN Pro Network window anytime by double-clicking the EPSON TWAIN Pro Network icon in the Control Panel. You can enter up to five IP addresses or host names in the Network Scanner Address box.

  • Page 98: Starting Epson Scan Server

    Starting EPSON Scan Server EPSON Scan Server starts automatically whenever the scanner server is turned on. When EPSON Scan Server is running, you see either the EPSON Scan Server dialog box, or the EPSON Scan Server icon on the Windows taskbar. If you need to...

  • Page 99: Starting Epson Twain Pro Network

    Wait until you see the message Waiting for connection If you installed EPSON TWAIN Pro on the scanner server so that you could make a direct connection to the scanner, remember that you must exit EPSON Scan Server to use EPSON TWAIN Pro. EPSON Scan Server disables EPSON TWAIN Pro.

  • Page 100: Starting A Network Scan

    Since the settings and controls for EPSON TWAIN Pro Network are the same as those for EPSON TWAIN Pro, see “Scanning From Start to Finish” on page 56 for scanning instructions. For more detailed information about the settings, see the EPSON GT-10000+ Reference Guide on your scanner software CD-ROM.

  • Page 101: Stopping A Network Scan In Progress

    EPSON Scan Server dialog box. To break the connection between the client computer and the scanner server, click the button on the EPSON Scan Server dialog box. This closes EPSON Stop TWAIN Pro Network on the client computer and allows other client computers to connect to the scanner server.

  • Page 102: Chapter 7 Maintaining And Transporting Your Scanner

    Chapter 7 Maintaining and Transporting Your Scanner This chapter explains how to care for your scanner and prepare it for a move. Cleaning the Scanner To keep your scanner operating at its best, you should clean it periodically. Before cleaning it, turn the scanner off and unplug its power cable. Then clean the outside with a soft cloth using mild detergent diluted in water.

  • Page 103: Replacing The Fluorescent Lamp

    READY and ERROR lights flash. If this happens, the lamp assembly may need to be replaced. Contact EPSON. (See “Where To Get Help” on page 109.) Never open the case of the scanner. If you think repairs or adjustments are necessary, contact EPSON.

  • Page 104: Chapter 8 Solving Problems

    It also provides solutions to common set-up and software problems. For additional software troubleshooting tips, see the “Troubleshooting” chapter of your electronic EPSON GT-10000+ Reference Guide. For paper jam problems in the optional ADF, see “Fixing Paper Jams” on page 53. Upgrading Your System...

  • Page 105: Indicator Lights

    Indicator Lights If an error occurs, the scanner stops operating. The READY and ERROR lights indicate the type of error. Light Light status OPERATE READY Flashing ERROR Flashing ERROR READY light light Flashing Flashing Flashing Solving Problems Color Green Green...

  • Page 106: Problems And Solutions

    If that doesn’t work, restart your system. Check the Plug and Play option for your computer; it should be active. Turn off both your scanner and computer. Then turn on your scanner before you turn on the computer. Make sure your SCSI board is installed correctly.
  • Page 107 Your scanner name doesn’t appear in the Scanner Selection list when installing EPSON TWAIN Pro Check your cable connections, or try another cable. Restart your computer after you change the cable. Turn off both your computer and the scanner. Then turn on the scanner before you turn on the computer.

  • Page 108: Scanner Problems

    Make sure EPSON is selected, or, if TWAIN Pro you are printing over a network, make sure EPSON TWAIN Pro is selected. Network Run the scanner test to make sure the scanner is communicating with your computer. (See Chapter 2 or Chapter 6.)

  • Page 109: Software Problems

    If you’re using a network scanner, the scanner may have timed out. Check the time out setting on the EPSON TWAIN Pro Network window and increase the value, if necessary. (See Chapter 6.) If you’re using an optional automatic document feeder...
  • Page 110 Select TWAIN Pro Source window, uninstall your software, then reinstall it. See the instructions on page 107. If you have another EPSON scanner and have a previous version of EPSON TWAIN installed, uninstall the older version. See the instructions for uninstalling software on page 107.
  • Page 111 You can’t select the automatic document feeder as your Document Source Make sure the ADF is installed properly (see page 48). If necessary, reinstall it, then restart your computer. Make sure your scanner is turned on. Restart your computer after you turn it on.

  • Page 112: Scanning Problems

    Scanning Problems The file size is too big Adjust your scan settings. Try selecting a lower resolution (dpi), or scan only part of the image. Your scanned image is faint or has gaps Check the brightness. Decrease the software or driver’s brightness setting.
  • Page 113 Make sure the document table glass is clean. Make sure the scanner is on a flat, stable surface. Solving Problems The edges of the document aren’t scanned Check the position of your document.
  • Page 114 The printed image is larger or smaller than the original You can’t judge the size of the printed image by what you see on your screen. The image size settings in your scanner software determine the printed image size. Solving Problems setting in...
  • Page 115 A line of dots is always missing from the image When a line of dots is missing from the scanned image on your screen, the scanner sensor has malfunctioned. Contact your dealer. When a line of dots is missing from your printouts, you may...

  • Page 116: Uninstalling The Scanner Software

    Uninstalling the Scanner Software If you’ve tried every other solution and your system still doesn’t recognize your scanner, try uninstalling the scanner driver software, as described in this section. Then reinstall the software as described in Chapter 2 or Chapter 6.

  • Page 117: Uninstalling Epson Twain Pro Network

    Uninstalling EPSON TWAIN Pro Network 1. On the Start menu, click TWAIN Pro Network Uninstall 2. When you’re finished, restart your computer. Uninstalling EPSON Scan Server 1. Click Start Programs Uninstall 2. When you’re finished, restart your computer. Solving Problems...

  • Page 118: Where To Get Help

    Proof of purchase (such as a store receipt) and date of purchase Computer configuration Description of the problem You can purchase supplies and accessories from the EPSON Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral to 6 , Pacific Time, Monday through Friday.

  • Page 119: Software Technical Support

    Business Edition NewSoft Presto! PageManager TextBridge Pro Pixel Translations ISIS driver If you need help using another manufacturer’s software with an EPSON product, see the documentation for that software for technical support information. Solving Problems Telephone (562) 276-4382 (800) 922-8911...

  • Page 120: Appendix A Installing The Tcp/Ip Protocol

    Appendix A Installing the TCP/IP Protocol To use your EPSON GT-10000+ as a network scanner, the computers must be configured and operational on an existing network with the TCP/IP Protocol installed. In addition, both the scanner server and client computers must have an IP address and subnet mask assigned.

  • Page 121: Assigning An Ip Address

    4. When you see the screen on the right, select from the list and click the Protocol button. The Select Network Protocol window appears. 5. Select Microsoft Manufacturers list, and the Network Protocols list. Then click 6. Continue with the instructions in the next section to assign an IP address.
  • Page 122 When you have selected your IP address, follow the steps below to assign it to your computer. 1. In the Network dialog box, select on the list of TCP/IP installed network components, and then click the Properties button. If necessary, click the tab.

  • Page 123: Installing The Tcp/Ip Protocol On Windows 2000

    Installing the TCP/IP Protocol on Windows 2000 1. Right-click the My Network Places icon and select Properties 2. Double-click the icon. Connection 3. Click the Properties Installing the TCP/IP Protocol Local Area button.
  • Page 124 4. Check that Internet Protocol (TCP/IP) included in the Local Area Connection Properties list box. If it appears in the list box, proceed to “Assigning an IP Address” on page 116. Otherwise, proceed to step 5. 5. Click the button. Install 6.

  • Page 125: Assigning An Ip Address

    7. Select Internet Protocol in the Network Protocol (TCP/IP) list box and click 8. Check that Internet Protocol (TCP/IP) box and click Assigning an IP Address If your network is connected to the Internet, ask your Internet provider or system administrator for a formal IP address.
  • Page 126 2. Click , and then double-click Properties Internet Protocol (TCP/IP) 3. Select Use the following IP address then enter the IP address and Subnet mask. Click to close the dialog box. If you’re using a DHCP server on your network, you can assign an IP address automatically by selecting Obtain an IP address automatically and clicking OK.

  • Page 127: Installing The Tcp/Ip Protocol On Windows Nt

    Installing the TCP/IP Protocol on Windows NT 4.0 1. Double-click the Control Panel. If necessary, click the tab. Protocols 2. Check that TCP/IP Protocol the list of network protocols. If it appears in the list, go to “Assigning an IP Address” on page 119. If you don’t see list, continue with the next step.

  • Page 128: Assigning An Ip Address

    Assigning an IP Address If your network is connected to the Internet, ask your Internet provider or system administrator for a formal IP address. If your network is not connected to the Internet, you can use any IP address in the following ranges: 10.0.0.0 to 10.255.255.255, 172.16.0.0 to 172.31.255.255, or 192.168.0.0 to 192.168.255.255.
  • Page 129 Installing the TCP/IP Protocol...

  • Page 130: Appendix B Specifications

    Appendix B Specifications This appendix provides the technical specifications for your scanner and the optional automatic document feeder. Specifications are subject to change without notice. Scanning Scanner type Flatbed, color Photoelectric device Color CCD line sensor Effective pixels 7020 dots 10200 pixels at 600 dpi,...

  • Page 131: Safety Approvals

    49.5 to 60.5 Hz Rated current 100 to 130 VAC: 1.2 A 220 to 240 VAC: Check the label on the back of the scanner for voltage information. Power consumption Approx. 50 W without ADF Approx. 55 W with ADF Environmental...

  • Page 132: Scsi Interface

    Connector type Two half-pitch 50-pin connectors Connector pin arrangement: Initialization Methods The scanner can be initialized (returned to a fixed set of conditions) in these ways: Hardware initialization When the scanner is turned on When the scanner receives a SCSI Reset...
  • Page 133 Electrical Input voltage 22.8 to 25.2 VDC 4.75 to 5.25 VDC Input current 24 V: 1.3 A 5 V: 0.3 A IEEE 1394 Scanner Interface Card (B808342) General Interface type IEEE 1394-1995 compatible Data transfer method Half-duplex Data/Strobe differential serial...

  • Page 134: Appendix C Notices

    Do not let the power cord become damaged or frayed. If you use an extension cord with the scanner, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere...

  • Page 135: System Requirements

    Windows 2000 (32MB RAM recommended for all systems) 50MB available hard disk space PCI slot for the Adaptec SCSI card (included with your scanner) or IEEE 1394 interface (only compatible with Windows Me and Windows 2000) CD-ROM drive and mouse or pointing device...

  • Page 136: Declaration Of Conformity

    DECLARATION of CONFORMITY According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers: EPSON America, Inc. Located at: MS 6-43 3840 Kilroy Airport Way...

  • Page 137: Fcc Compliance Statement

    FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 138: Warranty

    EPSON warrants that the EPSON product is manufactured from new components and parts, or if you have purchased a refurbished product, like-new components and parts which perform like new and meet the EPSON standard of quality. For warranty service, you must provide proof of the date of original purchase.
  • Page 139 This warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. To locate the EPSON Authorized Reseller or EPSON Customer Care Center nearest you call: 800-922-8911 or write to: Epson America, Inc.

  • Page 140: Index

    25 to 44, 47 problems, 100 to 101 scanning with, 57 to 59 starting, 62 uninstalling, 107 EPSON TWAIN Pro Network installing, 86 to 88 problems, 101 to 102 scanning with, 91 to 92 starting, 90 to 91 uninstalling, 108...
  • Page 141 78 to 85 installing TCP/IP, 111 to 119 requirements, 77 scanner address, 88 starting a scan, 91 to 92 starting EPSON Scan Server, 89 to 90 stopping a scan, 92 using the Start button, 91 OPERATE button, 9 OPERATE light, 13, 99...
  • Page 142 Scanner problems, 99 to 100 Scanner server installing software, 78 to 85 setting up, 78 start up mode, 85 to 86 starting EPSON Scan Server, 89 to 90 Scanning batch, 66 defining scan area, 59 network, 88 to 92 placing document, 56...
  • Page 143 103 to 105 scanner, 99 to 100 setup, 97 to 98 software, 100 to 102 testing the scanner, 13 testing the scanner connection, 29, 33, 42 Uninstalling software, 107 to 108 Unlocking scanner, 10 Unpacking auto document feeder, 47...

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