When The Maintenance Request Occurs; When The Call For Service Occurs - Epson Stylus Pro 7700 User Manual

Epson Stylus Pro 7700/7710/9700/9710
Error messages
TAKE-UP ERROR
IS ANYTHING OBSTRUCTING THE
TAKE-UP REEL SENSOR SYSTEM?
LOAD PAPER AGAIN
Call for service / Maintenance request
Error messages
MAINTENANCE REQUEST
CODE NNNN
REFER TO THE MANUAL
CALL FOR SERVICE
CODE NNNN
POWER OFF AND THEN ON.
IF THIS DOESN'T WORK,
NOTE THE CODE AND CALL
FOR SERVICE

When the maintenance request occurs

A maintenance request warns you to replace the consumables with a new one very soon. If MAINTENANCE
REQUEST NNNN is displayed on the LCD panel, contact your dealer and tell them the maintenance request code. If
you continue to use the printer, the service call error occurs.

When the call for service occurs

A call for service occurs when:
❏ The power cord is not plugged properly into the electrical outlet or the power connector of the printer.
❏ An fatal error has occurred.
When a call for service has occurred, CALL FOR SERVICE, CODE NNNN appears and the printer stops printing.
Turn off the printer, and then check that the power cord is plugged properly into the electrical outlet or the power
connector of the printer. Plug the power cord properly and then turn on the printer. If the call for service is
cleared, you can continue to use the printer. If the same call for service is displayed on the LCD panel, contact
your dealer for assistance. Tell them the call for service code is "NNNN".
User's Guide
Problem Solver
Description
The Auto Take-up Reel Unit
does not wind the paper.
Description
A part used in the printer
has nearly reached the
end of its life.
If 3000 appears, the power
cord is not plugged into
the electrical outlet or the
AC inlet of the printer
properly
A fatal error has occurred.
93
What to do
Make sure there is no obstruction in the sensor
system. Press the button to release the paper
presser, and then set the paper correctly in the Auto
Take-up Reel Unit.
If there is no obstruction, turn off the Auto switch of
the Auto Take-up Reel Unit and then turn off and
back on the printer.
See "Using Auto Take-up Reel Unit (For Epson
Stylus Pro 9700/9710 only)" on page 44
What to do
Note the code and contact your dealer.
See "When the maintenance request occurs" on
page 93
Turn the printer off. Plug the power cord into the
electrical outlet or the AC inlet of the printer
properly. Then, turn the printer on and off a few
times. If this message appears on the LCD panel
again, contact your dealer.
See "When the call for service occurs" on page
93
Turn the printer off, leave it for a while, and turn the
printer on again. If this message appears on the LCD
panel again, note the code and contact your dealer.
See "When the call for service occurs" on page
93