Epson Stylus Pro 7700 User Manual page 100

Epson Stylus Pro 7700/7710/9700/9710
Cause
The print is not positioned
properly on the paper.
Left/right ruled lines are bumpy.
The printed surface is scuffed or
soiled.
The edge of the paper is scuffed
or soiled.
The paper is creased.
User's Guide
Problem Solver
What to do
Have you specified the print area?
Check the print area in the settings of the application and printer.
Is the paper size setting correct?
If the Paper Size setting and the size of the actual paper do not match, the print may
not be where you want it, or part of it may be cut off. In this case, check the print settings.
Is the paper skewed?
If PAPER SKEW CHECK in the panel settings is OFF, the paper is printed even if it is
skewed. In this case, the print will not be in the print area. Set PAPER SKEW CHECK to
ON in the Menu mode.
See "PRINTER SETUP" on page 20
Does the print data fit within the paper width?
If the print image is bigger than the paper width, printing normally stops. However, if
the PAPER SIZE CHECK is OFF, the paper is printed even if the paper width is
exceeded. Set PAPER SIZE CHECK to ON in the Menu mode.
See "PRINTER SETUP" on page 20
Is the roll paper margin set to 15 mm or 35 mm?
With auto rotation, or if you print to the full width of the paper (printing at A1 vertical
size on 24-inch wide roll paper, or printing at A2 horizontal size), if the ROLL PAPER
MARGIN is set to 15 mm or 35 mm, the data extending beyond the print area on the
right side of the paper is not printed. Set ROLL PAPER MARGIN to 3 mm.
See "PRINTER SETUP" on page 20
Is the print head misaligned (leaving gaps)? (during bidirectional printing)
With bidirectional printing, the print head prints while moving left and right. If the
print head is misaligned, ruled lines may be printed misaligned with gaps. If vertical
ruled lines are misaligned with bidirectional printing, adjust the gap.
See "Print head alignment" on page 79
Is the paper too thick or too thin?
Check that the paper is a specification that can be used with this printer. For
information about the media types and appropriate settings for printing on paper
from other manufacturers or when using a raster image processor (RIP), please refer to
the handling instructions for the paper, or contact the retailer of the paper or the
manufacturer of the RIP.
Is the print head scuffing the printed surface?
When the print head scuffs the printed surface, set PLATEN GAP to a point between
WIDE and WIDEST.
See "PRINTER SETUP" on page 20
Is the print head scuffing the edge of the paper?
Make the ROLL PAPER MARGIN setting to wide (TOP 45/BOTTOM 15mm or TOP 35/
BOTTOM 15mm).
See "PRINTER SETUP" on page 20
Are you using the printer at normal room temperature?
Epson's special paper should be used at normal room temperature (temperature: 15 to
25°C, humidity: 40 to 60%). For information about paper such as thin paper from other
manufacturers that requires special handling, refer to the relevant handling instructions.
When using paper other than Epson special media, have you set the paper
characteristics?
When using paper other than Epson special media, set the paper characteristics
(custom paper) before printing.
See "Printing with Non-Epson Media" on page 150
100