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Epson Stylus Pro 7700 User Manual

Professional 24-inch printer
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User's Guide
NPD4075-00 EN

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Summary of Contents for Epson Stylus Pro 7700

  • Page 1 User’s Guide NPD4075-00 EN...
  • Page 2: Copyrights And Trademarks

    Epson printer. Epson is not responsible for any use of this information as applied to other printers. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
  • Page 3: Table Of Contents

    Using the paper basket and paper guides..40 Using Auto Take-up Reel Unit (For Epson Stylus Pro 9700/9710 only)....44 Printable area.
  • Page 4 Printer driver......106 EPSON Status Monitor 3....107 EPSON LFP Remote Panel 2.
  • Page 5 Technical Support Web Site....176 Contacting Epson Support....176 Before Contacting Epson.
  • Page 6: Safety Instructions

    Safety Instructions Important Safety Instructions Read all of these instructions before using the printer. Also be sure to follow all warnings and instructions marked on the printer. Warning, Cautions, and Notes Warning: must be followed carefully to avoid bodily injury. Caution: must be observed to avoid damage to your equipment.
  • Page 7: When Using This Product

    ❏ If you use an extension cord with this product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
  • Page 8: When Handling The Ink Cartridges

    When handling the ink cartridges ❏ Keep ink cartridges out of the reach of children and do not drink. ❏ If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water.
  • Page 9: Introduction

    Introduction Large-capacity (350 or 700 ml) ink cartridge As well as the 150 ml ink cartridge, Epson provides large-capacity (350 or 700 ml) ink cartridges for this printer that realize the high productivity required for professional work.
  • Page 10: Printer Parts

    Rear section 1. Maintenance tanks The tank where the waste ink goes into. There are two maintenance tanks on both sides of Epson Stylus Pro 9700/9710. There is one maintenance tank on the right side of Epson Stylus Pro 7700/7710.
  • Page 11: The Control Panel

    The Control Panel Buttons, Lights, and Messages You can check the ink remaining and printer status on the control panel. Buttons 1. Power button ( Turns the printer on or off. 2. Pause/Reset button ( ❏ The printer enters the PAUSE state when this button is pressed in the READY state.
  • Page 12: Lights

    7. Menu button ( ❏ Enters the Menu mode when pressed in the READY state. See “Menu Mode” on page 15 ❏ Enters the PRINTER STATUS menu if pressed during printing. See “PRINTER STATUS ” on page 23 ❏ When pressed in the Menu mode, a desired menu can be selected.
  • Page 13: Display

    Display 1. Messages Displays the printer status, operation, and error messages. See “Error Messages on the LCD Panel” on page See “Details of Menu mode” on page 20 2. Paper Source icon Displays the paper source and roll paper cut setting. You can select the following paper source icons by pressing the button displayed on the LCD panel.
  • Page 14 Icon 7. Maintenance tank icon The rightmost icons show the empty space of the maintenance tanks. There are two maintenance icons for Epson Stylus Pro 9700/9710 and one for Epson Stylus Pro 7700/7710. Icon Description There is enough empty space in the maintenance tanks.
  • Page 15: Menu Mode

    8. Option usage icon Displays whether options are available to use or not. Option Icon Description Auto Available Take-up Reel Unit Not available No icon Not connected The Control Panel Menu Mode The Menu mode enables you to make printer settings similar to those you would normally make in the driver or software, as well as other additional settings, directly through the control panel.
  • Page 16 1. Select a menu. Example: When selecting PRINTER SETUP Press the button to enter the Menu mode. The first menu appears on the LCD panel. Press the button to select PRINTER SETUP. Press the button to enter the PRINTER SETUP menu. The Control Panel 2.
  • Page 17 B. When you execute a function Example: When selecting NOZZLE CHECK in the TEST PRINT menu In the TEST PRINT menu, press the button to select NOZZLE CHECK. Press the button to enter the NOZZLE CHECK item. Press the button to execute the NOZZLE CHECK.
  • Page 18: Menu List

    Menu list Menu Item “PRINTER SETUP” on PLATEN GAP page 20 PAGE LINE ROLL PAPER MARGIN PAPER SIZE CHECK PAPER SKEW CHECK REFRESH MARGIN AUTO NOZZLE CHECK PRINT NOZZLE PATTERN INITIALIZE SETTINGS “TEST PRINT ” on page NOZZLE CHECK STATUS SHEET NETWORK STATUS SHEET JOB INFORMATION CUSTOM PAPER...
  • Page 19 “PAPER SETUP” on ROLL PAPER REMAINING page 24 PAPER TYPE CUSTOM PAPER “HEAD ALIGNMENT ” PAPER THICKNESS on page 26 ALIGNMENT “NETWORK SETUP” on NETWORK SETUP page 26 IP ADDRESS SETTING IP, SM, DG SETTING BONJOUR INIT NETWORK SETTING “OPTIONS SETUP” on TAKE UP REEL page 26 The Control Panel...
  • Page 20: Details Of Menu Mode

    Details of Menu mode PRINTER SETUP * Default settings Item Parameter PLATEN GAP NARROW STANDARD * WIDE WIDER WIDEST PAGE LINE ON * ROLL PAPER MARGIN DEFAULT * TOP/BOTTOM15mm TOP 35/BOTTOM 15mm TOP 45/BOTTOM 15mm 15mm The Control Panel Explanation You can adjust the distance between the print head and paper.
  • Page 21 Item Parameter PAPER SIZE CHECK ON * PAPER SKEW CHECK ON * REFRESH MARGIN ON * AUTO NOZZLE CHECK ON: PERIODICALLY * ON: EVERY JOB PRINT NOZZLE PATTERN OFF * ON: EVERY PAGE ON: EVERY 10 PAGES INITIALIZE SETTINGS EXECUTE The Control Panel Explanation You can select whether to check the paper width.
  • Page 22: Test Print

    TEST PRINT Item Parameter NOZZLE CHECK PRINT STATUS SHEET PRINT NETWORK STATUS SHEET PRINT JOB INFORMATION PRINT CUSTOM PAPER PRINT MAINTENANCE You can perform maintenance functions, such as head cleaning. Item Parameter CUTTER ADJUSTMENT -3.0mm~+3.0mm CUTTER REPLACEMENT EXECUTE CLEANING NORMAL CLEANING CLEAN COLOR PAIRS POWER CLEANING CLOCK SETTING...
  • Page 23: Printer Status

    LAST UPLOADED MM/DD/YY HH:MM GMT, (NOT UPLOADED) * This function is not supported in some areas. For details, visit your local Epson Web site or contact your local Epson dealer/ representative. Note: ❏ When the Ink Check light flashes or remains on, you need to replace the expended ink cartridge. If you replace the cartridge correctly, the counter resets automatically.
  • Page 24: Paper Setup

    PAPER SETUP When you use non-Epson media, be sure to make the appropriate settings for the paper. Item Parameter ROLL PAPER REMAINING REMAINING PAPER SETUP ROLL PAPER LENGTH ROLL LENGTH ALERT PAPER TYPE Photo Paper Matte Paper Plain Paper Others...
  • Page 25 CUSTOM PAPER SETUP When you use non-Epson media, you need to make settings suitable for the media. After you have selected the paper number, make the following settings. Make sure to select the paper from PAPER TYPE first, and then make the PLATEN GAP setting and so on.
  • Page 26: Head Alignment

    TAKE UP REEL VERSION The Control Panel Explanation When using Epson special media, select the paper type. If you use non-Epson special media, enter the paper thickness in the range of 0.1 to 1.5 mm. When you select AUTO, the adjustment pattern for output is read by the sensor and the optimum adjustment value is registered automatically in the printer.
  • Page 27: Maintenance Mode

    Maintenance Mode You can change the language or unit used on the display or return all the setting values to their factory default. Turn off the printer by pressing the Press both the button and the button at the same time to turn on the printer. Hold down both buttons until MAINTENANCE MODE is displayed on the LCD panel.
  • Page 28: Paper Handling

    ❏ Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper before purchasing large quantities or printing large jobs.
  • Page 29: Using Roll Paper

    Using Roll Paper Loading roll paper To load roll paper, follow the steps below. Note: ❏ When REMAINING PAPER SETUP is ON, the barcode (including the paper information) is printed on the roll paper edge before the paper is removed. This will facilitate paper setting the next time the same paper is used.
  • Page 30 Switch the lever of the roll media adapter to fit the core size of the roll paper. Using 2-inch core: Using 3-inch core: Release the lock lever of the adapters on both sides. Paper Handling Attach the roll media adapters on both ends of the roll paper.
  • Page 31 Slide the adapter holder with the handle to make the left roll media adapter align with on the adapter holder. Roll the roll paper slowly into the roll paper holder. Paper Handling Slide the adapter holder with the handle to the right to set it in the holder axis firmly.
  • Page 32 When using the paper basket, set it in the forward or backward position. If you are using Epson Stylus Pro 9700/9710, you can also use the optional Auto Take-up Reel Unit. See “Using the paper basket and paper guides”...
  • Page 33: Cutting The Roll Paper

    Cutting the roll paper There are two ways to cut the roll paper. Method Operation Auto cut Cut the roll paper after printing each page automatically. Manual cut Cut the roll paper manually, or cut the roll paper using cutter sold at a store. Note: ❏...
  • Page 34: Removing The Roll Paper

    Removing the roll paper Note: We recommend that you remove the roll paper from the printer after printing. If the paper roll is left in the printer, the roller for securing the paper may leave a mark on the surface of the paper. Make sure the printer is turned on.
  • Page 35 To unlock the adapter holder, push the lock lever of the adapter holder down firmly. Move the adapter holder to the left with the handle until the end. Then take it off from the holder axis. Roll over the paper roll to the front side, and then place it in the gap on the top face of the printer.
  • Page 36: Using Cut Sheet Media

    ❏ If roll paper is loaded, rewind it first before loading single sheet paper. ❏ When you use paper other than Epson special media, see the instructions included with the paper, or contact your supplier for more information.
  • Page 37: Loading Cut Sheet A3 Size Or Larger / Thick Paper

    Load the sheet into the paper insertion slot until it meets resistance. Align the right edge of the paper with the setting position, and then insert the paper until it meets resistance. When using paper sizes A4 or below, set the paper until it reaches the bottom along the line on the metal part under the paper insertion slot.
  • Page 38 Load the sheet into the paper insertion slot. Make sure that the right and bottom edges of the sheet are straight and in line with the set line. If you have difficulty adjusting the thick paper, adjust the paper suction by pressing the button.
  • Page 39: Ejecting Paper

    40 When you use optional Auto Take-up Reel Unit, see the following section. “Using Auto Take-up Reel Unit (For Epson Stylus Pro 9700/9710 only)” on page 44 For roll paper See the following section to cut the roll paper.
  • Page 40: Using The Paper Basket And Paper Guides

    The paper guides keep the ejected prints straight. This section explains how to switch the status from feeding paper backward to feeding paper forward. For Epson Stylus Pro 9700/9710, bring the rear basket up to the vertical position. Epson Stylus Pro...
  • Page 41: When Feeding Paper Backward

    Bring the paper basket to the vertical position. This makes the basket cloth tight. In order to parallelize the basket cloth, move the paper guides. Paper Handling When feeding paper backward Feed the prints backward and store them in the paper basket.
  • Page 42 Enhanced Matte Paper, try to set the paper guides in the front direction. Paper Handling For Epson Stylus Pro 9700/9710, switch the position of the rear paper basket depending on the paper size. If the paper is A1 or smaller: Lift both the front and rear baskets as shown below.
  • Page 43: Storing The Paper Basket

    This section explains how to switch the status from feeding paper backward status to storing paper basket. For Epson Stylus Pro 9700/9710, bring the rear basket up to the vertical position. Bring the paper guides to the horizontal position.
  • Page 44: Using Auto Take-Up Reel Unit (For Epson Stylus Pro 9700/9710 Only)

    Tilt the paper guides. Paper Handling Using Auto Take-up Reel Unit (For Epson Stylus Pro 9700/9710 only) When you want to print your data on roll paper and do not want to cut it or feed it out onto the floor, you can use the optional Auto Take-up Reel Unit to roll up your print.
  • Page 45: Control Box

    Control box 1. Sensor light Displays the status of the Auto Take-up Reel Unit. Light Status It is ready to use. Flashing rapidly It is operating. Flashing slowly It is in the power-saving mode. Long interval of flashing It has an error. It is off.
  • Page 46 Tape the leading edge of the roll paper to the take-up reel core in three places. Press the button to feed the paper forward and create a loop of slack. Set the Manual switch to Forward and hold it for a while to take up the roll paper for three or more revolutions of the take-up paper core.
  • Page 47 Taking up your prints When the Auto Take-up Reel Unit is installed, and the take-up reel core is loaded with paper to take up in the desired direction, you can use the unit to take up your prints. Warning: Do not touch the Auto Take-up Reel Unit while it is operating.
  • Page 48 Remove the take-up reel core from the flange knob on the movable unit and the drive unit. Caution: The paper roll is heavy so have two people hold it by both ends of the paper roll. Paper Handling Using the core from a used paper roll as a take-up reel core You can use a used paper roll as the take-up reel core.
  • Page 49 Remove the flange by pinching the knob. Reverse the flange so that the smaller knob is positioned on the outside, then replace it on the movable unit by pinching the knob. Paper Handling Installing a take-up reel core The method of installing the take-up reel unit is the same for both 2-inch and 3-inch reel cores.
  • Page 50: Printable Area

    Turn the lock lever to the front to lock the movable unit. Make sure the take-up reel unit is locked properly and firmly. Paper Handling Printable area Roll The minimum top margin is 3.0 mm paper (0.12") The minimum top margin is 3.0 mm sheets (0.12") Roll...
  • Page 51 Parameter TOP/ 15mm BOTTOM 15mm TOP35/ 35mm BOTTOM 15mm TOP45/ 45mm BOTTOM 15mm 15mm 15mm 15mm Note: ❏ The print area does not change even when the margins are changed. ❏ The printer automatically detects the dimensions of the paper that is loaded. Print data that exceeds the printable area of the paper cannot be printed.
  • Page 52: Basic Settings

    Basic Settings Print Settings This section describes how to print your data from an application using the Epson printer driver. Printing procedures (Windows) Making the paper settings Start your application. From the File menu, select Page Setup (or the paper setting menu such as Print.) Make the settings such as paper size in the Page Setup dialog box.
  • Page 53: Printing Procedures (Mac Os X)

    Select the paper source and paper size according to the paper loaded in the printer. After making the settings, click OK. Make sure to select the same paper size as you set in the application. Click Print. The progress meter appears on your display, and printing will be started.
  • Page 54: Selecting The Paper Size

    Selecting the paper size Paper Size *XXXX is the paper size. Roll XXXX Roll Paper - Banner paper XXXX Roll Paper - Borderless (Auto Expand) XXXX Roll Paper - Borderless (Retain Size) XXXX Roll Paper - Borderless Banner XXXX Roll Paper Basic Settings Explanation Select this size when using a banner printing application.
  • Page 55 Paper Size *XXXX is the paper size. Cut sheet XXXX Sheet - Borderless (Auto Expand) XXXX Sheet - Borderless (Retain Size) XXXX Sheet Basic Settings Explanation Select this size when performing borderless printing on both the right and left sides of a single cut sheet. In the borderless printing for Auto Expand, the printer driver enlarges the size of print data 3 mm on both the right and left sides.
  • Page 56: Making The Printer Driver Settings

    Making the printer driver settings Turn on the printer, and set the paper in the printer. See “Paper Handling” on page 28 Click Print on the File menu of your application. Select the printer, then click the and then select Print Settings from the list. For Mac OS X 10.3.9 to 10.4, select the printer, and then select Print Settings from the list.
  • Page 57: Checking The Printer Status

    If a problem occurs during printing, an error message appears in the EPSON Status Monitor 3 window. Click How to, and EPSON Status Monitor 3 will lead you step by step through a procedure to solve a problem. For Mac OS X If a problem occurs during printing, an error message appears.
  • Page 58: Canceling Printing

    Canceling printing using the computer (Windows) When Progress Meter is displayed Click Stop on the EPSON Progress Meter dialog box. When the Progress Meter is not displayed Double-click the printer icon on the task bar. Select the job you want to delete, and then select Cancel from the Document menu.
  • Page 59: Canceling Printing Using The Computer

    Canceling printing using the computer (Mac OS X) Click the Printer icon in the Dock. Select the job you want to delete, and then click the Delete button. If the job has been sent to the printer, the print data does not appear in the dialog above. In this case, cancel the print job using the printer.
  • Page 60: Options And Consumable Products

    Options and Consumable Products The following consumable products are available for use with your printer (as of May, 2009). For the latest information, see the Epson Web site. Name Product Code Epson special media See the following section for media.
  • Page 61 Note: ❏ When using the USB connection and a USB hub, we recommend that you connect the printer to the first hub connected directly to the computer. Also, some hubs may cause unstable operation. If problems occur, connect the printer directly to the USB port of the computer. ❏...
  • Page 62: Maintenance

    Observe the following when setting up the printer: ❏ Choose a flat and stable location that can support the printer weight (about 134 kg for Epson Stylus Pro 9700/9710 and 100 kg for Epson Stylus Pro 7700/7710). ❏ Use only an outlet that meets the power requirements of this printer.
  • Page 63: Notes For After Printing

    However, with the correct storage method, the degree of color change can be kept to the minimum. ❏ See the instructions of the Epson special media for detailed information on handling the paper after printing. ❏ The colors of photos, posters, and other prints appear differently under different lighting conditions (light sources*).
  • Page 64: Replacing Ink Cartridges

    When ink gets low When the Ink Check light is flashing, this indicates that the ink level is low. If EPSON Status Monitor is installed, a message appears on the computer’s display that tells you the ink is low. If the ink is low, you need to replace the ink cartridge as soon as possible.
  • Page 65: Using The Printer Driver

    You can check the amount of ink remaining on your computer by using EPSON Status Monitor. For Windows Open the printer driver window, and click the Utility tab, and then click EPSON Status Monitor 3. Maintenance Note: In the Monitoring Preferences dialog box, select the Shortcut Icon check box to display a shortcut icon on your Windows System Tray.
  • Page 66: About Ink Cartridges

    About ink cartridges Be sure to use the ink cartridges that are supported with this printer. See “Options and Consumable Products” on page Note: A protection system is provided to prevent improper cartridge insertion. If you cannot insert the ink cartridge smoothly, the type of cartridge may be incorrect.
  • Page 67: Replacing Ink Cartridges

    Replacing ink cartridges Make sure the printer is on. Press the button. Note: button is not available while printing or cleaning. Press the button to select OPEN RIGHT COVER, and then press the The ink cover is unlocked and slightly opened. Open the ink cover by hand fully.
  • Page 68: Replacing The Maintenance Tank

    The maintenance tank absorbs ink discharged when cleaning the print head. There are two maintenance tanks placed on the left and right for Epson Stylus Pro 9700/9710 and one placed on the right for Epson Stylus Pro 7700/7710. You need to replace the...
  • Page 69: Replacing The Maintenance Tank

    Caution: Do not touch the green chip on the side of the maintenance tank. Doing so may prevent normal operation. For Epson Stylus Pro 9700/9710, repeat step 3 to 5 to replace the maintenance tank on the other side.
  • Page 70: Replacing The Cutter

    Replacing the Cutter When the paper cutter does not cut cleanly, it may be dull and require replacement. See the following section for the product code of the paper cutter that is supported with this printer. See “Options and Consumable Products” on page Caution: Take care not to damage the cutter blade.
  • Page 71 Note: Put the used cutter in a bag or the like, and dispose of it in accordance with local regulations. Take the new paper cutter out of the package and insert it as shown. Install the cutter into the cutter holder, setting the pin of the cutter to the hole of the holder.
  • Page 72: Adjusting The Print Head

    Adjusting the Print Head You may need to adjust the print head if white lines appear in your printed data or if you notice the print quality has declined. You can perform the following printer maintenance functions for maintaining the print head in consistently good condition to ensure the best print quality.
  • Page 73: Nozzle Check

    This section explains how to check the print head nozzle using the Window printer driver. Use EPSON Printer Utility3 for Mac OS X. See “Accessing EPSON Printer Utility3” on page Make sure that roll paper or A4/Letter size or larger is loaded in the printer.
  • Page 74 Check if there are missing dots on the nozzle check pattern. If there are no missing dots, click Finish. If there are missing dots, click Clean. After printing a nozzle check pattern, make sure that the nozzle check pattern printing is complete before starting to print your data or cleaning the print head.
  • Page 75: Head Cleaning

    This section explains how to clean the print head using the Window printer driver. Use EPSON Printer Utility3 for Mac OS X. See “Accessing EPSON Printer Utility3” on page Open the Utility menu of the printer driver. Click Head Cleaning.
  • Page 76 Click Print Nozzle Check Pattern in the Head Cleaning dialog box. Confirm the nozzle check pattern. See “Nozzle check” on page 73 Maintenance Cleaning the print head using the printer’s control panel Press and hold the Press the button to display NORMAL CLEANING, and then press the The Power light starts flashing and the head cleaning starts (it takes 2 to 9 minutes.) The...
  • Page 77: Power Cleaning

    If the nozzles are still clogged, contact your Epson dealer. ❏ If the CLEANING ERROR appears on the LCD panel, see the following section to solve the problem.
  • Page 78: Automatic Maintenance Function

    Automatic maintenance function This printer has a self-cleaning function and capping function for maintaining the print head in consistently good condition to ensure the best print quality. AUTO NOZZLE CHECK function The printer performs a nozzle check without printing a pattern, and if there are missing dots, it performs cleaning automatically (taking 2 to 9 minutes).
  • Page 79: Print Head Alignment

    Note: Align the print head for the paper width loaded in the printer. Use the Epson special media (except plain paper) which paper width is the same as the paper that you actually use for printing.
  • Page 80 You cannot use Plain Paper for automatic alignment. Setting the paper type and paper thickness Set the paper type for the Epson special media, and set the paper thickness for the non-Epson media. Make sure that the roll paper or one sheet of A4/ Letter size or larger paper is loaded in the printer.
  • Page 81 Aligning the print head manually Because there is a distance between the print head and paper, the misalignment may occur by the humidity or temperature or moving the print head bidirectionally. In this case, try UNI-D first, and then BI-D 2-COLOR. If you want to perform a highly accurate adjustment, try BI-D ALL.
  • Page 82: Cleaning The Printer

    Turn on the printer, and set the roll paper. Set the roll paper of 44-inch width for Epson Stylus Pro 9700/9710 and 24-inch width for Epson Stylus Pro 7700/7710.
  • Page 83 Open the front cover and use a soft, clean cloth to carefully clean away any dust or dirt inside the printer. Wipe the gray part by following the directions of the arrows. If there is a serious problem of dirt on the inside of the printer, clean it using a soft, clean cloth dampened with a mild detergent.
  • Page 84: Keeping The Printer

    ❏ If the nozzles are still clogged after trying the instructions above, contact your Epson dealer. Protecting the print head This printer has a capping function that automatically puts a cap on the print head to keep it away from drying.
  • Page 85: Transporting The Printer

    Transporting the Printer When transporting the printer, repack the printer using the original box and packing materials to protect from shock and vibration. Caution: ❏ Do not remove the ink cartridges; otherwise, the print head nozzles may dry up or ink may leak from the cartridge.
  • Page 86: Setting Up The Printer After Transporting

    Setting up the printer after transporting The steps you need to take to set up the printer after transporting it are almost identical to the steps carried out the first time you set up the printer. When you set up the printer again, refer to the Setup Guide. Make sure that the place is proper.
  • Page 87: Problem Solver

    Problem Solver Error Messages on the LCD Panel Error messages Messages are either status messages or error messages. Many common printer problems can be identified by the lights and messages on the LCD panel. See the following messages to solve problems. Error messages related to paper Error messages PAPER OUT...
  • Page 88 Error messages PAPER ERROR LOAD PAPER CORRECTLY REFER TO THE MANUAL PAPER SENSOR ERROR PRESS THE BUTTON LOAD DIFFERENT PAPER PAPER LOW BORDERLESS ERROR LOAD A SUPPORTED PAPER SIZE OR LOAD PAPER CORRECTLY PAPER EJECT ERROR REMOVE PAPER FROM PRINTER PAPER SIZE ERROR LOAD CORRECT PAPER SIZE PAPER JAM...
  • Page 89 The printer fails to update Turn the printer off, and then restart the printer. Then, the firmware. update the firmware using EPSON LFP Remote Panel 2 again. The printer needs to be Turn the printer off, and after a while turn it on again.
  • Page 90 Error messages related to the maintenance Error messages PAPER SENSOR ERROR PRESS THE BUTTON LOAD THE CORRECT PAPER REFER TO THE MANUAL CLEANING ERROR AUTOMATIC HEAD CLEANING FAILED RETRY? SOME NOZZLES ARE CLOGGED CLEANING ERROR NOT ENOUGH INK CONTINUE CLEANING? YES (RECOMMENDED) CLEANING ERROR NOT ENOUGH EMPTY SPACE...
  • Page 91 Error messages Description INK LOW The ink cartridge is nearly expended. INK CARTRIDGE ERROR The ink cartridge was REPLACE CARTRIDGE found faulty. There may be a bad contact or dew condensation in the cartridge. NO MAINTENANCE TANK The maintenance tank is INSTALL THE LEFT SIDE not set in the printer.
  • Page 92 THE PRINTER Problem Solver Description What to do Non-genuine ink cartridge Replace the ink cartridge with a genuine Epson ink is installed. cartridge. See “About ink cartridges” on page 66 See “Replacing ink cartridges” on page 67 Non-genuine ink cartridge Select DECLINE to replace the ink cartridge with a is installed.
  • Page 93: When The Maintenance Request Occurs

    If there is no obstruction, turn off the Auto switch of the Auto Take-up Reel Unit and then turn off and back on the printer. See “Using Auto Take-up Reel Unit (For Epson Stylus Pro 9700/9710 only)” on page 44 Description...
  • Page 94: Troubleshooting

    Troubleshooting You cannot print (because the printer does not work) Cause The printer does not turn on. The printer driver is not installed properly (Windows). The printer driver is not installed properly (Mac OS X). Problem Solver What to do Is the power cord plugged into the electrical outlet or the printer? Make sure the power cord is securely plugged into the printer.
  • Page 95 Cause What to do The printer is not correctly Is the cable plugged properly? connected to the computer. Make sure the printer’s interface cable is securely plugged into the correct terminal of the computer. Also, make sure the cable is not broken nor bent. If you have a spare cable, try with the spare cable.
  • Page 96 ❏ * "Driver Version" shown on the test page is the version of the driver installed in Windows. It is not the Epson printer driver version that you installed. Problem Solver If the test page is printed correctly, the connection between the printer and computer is correct.
  • Page 97: The Printer Sounds Like It Is Printing, But Nothing Prints

    The printer sounds like it is printing, but nothing prints Cause The print head moves, but nothing prints. The nozzle check pattern is not printed correctly. Problem Solver What to do If the print head moves, but nothing prints, make sure MOTOR SELF ADJUSTMENT is displayed on the LCD panel.
  • Page 98: The Prints Are Not What You Expected

    Are you using a genuine Epson ink cartridge? If you use the non-Epson ink cartridge, the prints may smear, or the color of the printed image may be changed because the ink remaining is not correctly detected. Be sure to use the correct ink cartridge.
  • Page 99 Cause What to do Print quality is poor, uneven, too Have you compared the printing result with the image on the display monitor? light, or too dark. Since monitors and printers produce colors differently, printed colors will not always match on-screen colors perfectly. ❏...
  • Page 100 The paper is creased. Are you using the printer at normal room temperature? Epson’s special paper should be used at normal room temperature (temperature: 15 to 25°C, humidity: 40 to 60%). For information about paper such as thin paper from other manufacturers that requires special handling, refer to the relevant handling instructions.
  • Page 101 Cause What to do The back of the printed paper is Set PAPER SIZE CHECK to ON in the Menu mode. soiled. If the print image is bigger than the paper width and the PAPER SIZE CHECK is OFF, the image is still printed extending beyond the print area, causing the inside of the printer to become soiled.
  • Page 102: Feeding Or Ejecting Troubles

    Is the paper damp? Do not use paper that is damp. Also, Epson special media should be left in the bag until you intend to use it. If it is left out for a long time the paper curls up and gets damp so that it does not feed properly.
  • Page 103 Cause What to do The paper is jammed. To remove jammed paper, follow the steps below: 1. If roll paper is jammed, open the roll paper cover and cut the paper at the paper insertion slot. 2. When the paper presser is not released, make sure that the Pause light is not flashing, and then press the 3.
  • Page 104 Cause What to do The paper is jammed 4. Open the front cover if the paper is jammed inside the printer. Caution: Be careful not to touch the cables around the print head; otherwise, the printer may be damaged. 5. Carefully remove the jammed paper. Be careful not to touch the roller, ink absorption, and ink tubes inside the printer.
  • Page 105: Other Troubles

    Normally the printer driver packaged with the printer can be used without any problems. However, when applications are upgraded, it may be necessary to upgrade the printer driver. In this case, access the Epson Web site to obtain the latest printer driver.
  • Page 106: Using The Printer Software (Windows)

    See its online help for detailed information for each software. ❏ Printer driver ❏ EPSON Status Monitor 3 ❏ EPSON LFP Remote Panel 2 Note: The dialog box may differ depending on the version of the printer software. Printer driver The printer driver lets you print documents from applications to the printer.
  • Page 107: Epson Status Monitor 3

    EPSON Status Monitor 3 is installed with the printer driver automatically. EPSON LFP Remote Panel 2 EPSON LFP Remote Panel 2 gives the user a broad range of control over the printer, to update the firmware or register the custom paper.
  • Page 108: From The Printer Icon

    Example: The printer driver window appears. Make the settings as necessary, and then start printing. Using the Printer Software (Windows) From the Printer icon When you make common settings or perform printer maintenance, such as Nozzle Check, Head Cleaning, access the printer driver from the Printer icon. Open the Printers and Faxes or Printers folder.
  • Page 109: Getting Information Through Online Help

    Right-click your printer icon, and click Printing Preferences. The printer driver window appears. The settings you make here become the default settings of the printer driver. Using the Printer Software (Windows) Getting Information Through Online Help You can view a detailed explanation using the following ways.
  • Page 110: Using The Printer Utilities

    Using the Printer Software (Windows) Using the Printer Utilities The Epson printer utilities let you check the current printer status and perform printer maintenance from your screen. Nozzle Check This utility checks the print head nozzles to see if they are clogged and need to be cleaned.
  • Page 111: Using Epson Status Monitor 3

    EPSON LFP Remote Panel 2 This utility lets you optimize your printer. You can start this utility only if it is installed. See the EPSON LFP Remote Panel 2 online help for detailed information. Printer Firmware Update EPSON LFP Remote Panel 2 is started and updates the printer firmware.
  • Page 112: Viewing Information In Epson Status Monitor 3

    Preferences” on page 113 Viewing information in EPSON Status Monitor 3 EPSON Status Monitor 3 provides you with detailed printer status information, a graphic display of the ink cartridge status and the empty space of the maintenance tank, and status messages. If a problem occurs during printing, an error message appears.
  • Page 113: Uninstalling The Printer Software

    To uninstall the printer driver, follow the steps below. Turn off the printer, and unplug the interface cable connected with the computer and printer. Click Uninstall a program from Programs category in the Control Panel. Select Epson Stylus Pro XXXX Printer Uninstall, and then click Uninstall/Change.
  • Page 114: Uninstalling Epson Lfp Remote Panel 2

    Using the Printer Software (Windows) Uninstalling EPSON LFP Remote Panel 2 EPSON LFP Remote Panel 2 can be uninstalled from Uninstall a program from Programs category in the Control Panel. For detailed information, see the EPSON LFP Remote Panel 2 online help.
  • Page 115: Using The Printer Software (Mac Os X)

    ❏ Printer driver ❏ EPSON Printer Utility3 ❏ EPSON StatusMonitor ❏ EPSON LFP Remote Panel 2 Note: The dialog may differ depending on the version of the printer software. Using the Printer Software (Mac OS X)
  • Page 116: Epson Printer Utility3

    Using the Printer Software (Mac OS X) EPSON LFP Remote Panel 2 EPSON LFP Remote Panel 2 gives the user a broad range of control over the printer, to update the firmware or register the custom paper.
  • Page 117: Accessing The Printer Driver

    Accessing the Printer Driver To access the printer driver, follow the steps below. The following procedures may differ depending on the application you use. ❏ Page Setup dialog You can make the paper settings, such as media type, paper size. ❏...
  • Page 118: Getting Information Through Online Help

    To access the online help, click the dialog of the printer driver. Using the Printer Software (Mac OS X) Using Printer Utilities The Epson printer utilities let you check the current printer status and perform printer maintenance from button in the your screen.
  • Page 119: Accessing Epson Printer Utility3

    EPSON LFP Remote Panel 2 This utility lets you optimize your printer. You can start this utility only if it is installed. See the EPSON LFP Remote Panel 2 online help for detailed information. Printer Firmware Update EPSON LFP Remote Panel 2 is started and updates the printer firmware.
  • Page 120: Uninstalling The Printer Software

    Software To uninstall the printer software, follow the steps below. Uninstalling the printer driver To uninstall the printer driver and EPSON Printer Utility3, follow the steps below. Turn off the printer, and unplug the interface cable connected with the computer and printer.
  • Page 121 Using the Printer Software (Mac OS X) Double-click the Printer Driver folder. Note: If the folder does not appear, double-click the EPSON icon on the desk top. Double-click the EPSON_IJ_Printer icon. If the Authenticate dialog appears, enter the password or phrase and then click OK.
  • Page 122: Uninstalling Epson Lfp Remote Panel 2

    Follow the on-screen instructions to uninstall the printer driver. Using the Printer Software (Mac OS X) Uninstalling EPSON LFP Remote Panel 2 Drag the EPSON LFP Remote Panel 2 folder to the Trash. See the EPSON LFP Remote Panel 2 online help for more information.
  • Page 123: Variety Of Printings

    You can adjust colors using the printer driver during printing by setting one of the following two color systems. ❏ EPSON Standard (sRGB) ❏ Charts and Graphs Furthermore, when you set manual color adjustment (by selecting Custom for Windows or Advanced Settings for Mac OS X), you can perform fine tuning of the color and brightness.
  • Page 124: For Mac Os X

    When using an application without a color management function, start from step 2. Open the Print dialog. See “Accessing the Print dialog” on page For Mac OS X 10.5, select Color Matching, and then select EPSON Color Controls. Mac OS X 10.3.9 to 10.4 No Color...
  • Page 125 Adobe Photoshop Lightroom 1 or later, or Adobe Photoshop Elements 6 or later in Mac OS X 10.5, make sure the settings in step 1 is set, otherwise you cannot select EPSON Color Controls. See “For Mac OS X” on page 124 Open the advanced settings dialog.
  • Page 126: Black-And-White Printing

    For Mac OS X 10.3.9 to 10.4: Check other settings, and then start printing. Variety of Printings Black-and-White Printing When you want to make prints with a clear black such as for CAD data and line art, select Black for the Color setting in the printer driver.
  • Page 127: For Mac Os X

    Click Custom for the Mode in the Main menu, and click Advanced. Make the necessary settings, and then start printing. For more detailed information, see the online help of the printer driver. Check other settings, and then start printing. For Mac OS X Open the Print dialog.
  • Page 128 Open the advanced settings dialog. For Mac OS X 10.5: Click Advanced Color Settings. For Mac OS X 10.3.9 to 10.4: Select Printer Color Management. Variety of Printings Make the necessary settings. For more detailed information, see the online help of the printer driver. For Mac OS X 10.5: For Mac OS X 10.3.9 to 10.4: Check other settings, and then start printing.
  • Page 129: Borderless Printing

    728 mm/B1 914 mm/36 inch/Super A0 1118 mm/44 inch/Super B0 ✽ Epson Stylus Pro 7700/7710 does not support these size. Depending on the media type, the print quality may decline or the borderless printing is not supported. See the following section for detailed information.
  • Page 130: Application Settings

    Application settings Set the size of the image data using the Page Setting dialog box of the application software. For Auto Expand ❏ Set the same paper size as used for printing. ❏ If your application has margin settings, set the margin to 0 mm.
  • Page 131 Select Borderless, and then click Expansion. Select Auto Expand or Retain Size. If you select Auto Expand, set the amount of enlargement. 3 mm for left and 5 mm for right (the image shifts 1 mm to the right) Standard 3 mm for left and right 1.5 mm for left and right Note:...
  • Page 132 For Mac OS X 10.3.9 to 10.4: Select Expansion. Note: Moving the slider towards Min decreases the amount of the image enlargement; however, as this amount decreases, margins may appear on one or more sides of the paper. In the Print Settings dialog, select the media type. Variety of Printings If you print on roll paper, select the Auto Cut setting.
  • Page 133: Roll Paper Cut For Borderless Printing

    Roll paper cut for borderless printing When you use roll paper for borderless printing, the paper cut operation is different according to the Borderless and Auto Cut settings of the printer driver. No margins for left and right Printer driver Borderless: Enable setting Auto Cut: Normal Cut...
  • Page 134: Enlarge Or Reduce Size Printing

    Enlarge or Reduce Size Printing You can fit the size of your data to the size of paper you print on. There are three ways to enlarge or reduce the size of your data. ❏ Fit to Page Proportionally enlarges or reduces the size of your data to make it fit the paper size you have selected in the Output Paper list.
  • Page 135 Select the paper size that is loaded in the printer from the Output Paper list. Proportionally enlarges or reduces the size of your data to make it fit the paper size you have selected for the Output Paper. Check the other settings, and then start printing. Variety of Printings For Mac OS X 10.4 to 10.5 Open the Print dialog.
  • Page 136: Fit To Roll Paper Width (Windows Only)

    Fit to Roll Paper Width (Windows only) Open the printer driver window. See “From Windows applications” on page Click the Page Layout tab, and then select the same paper size as the paper size of the data. Select Reduce/Enlarge, and then click Fit to Roll Paper Width.
  • Page 137: Custom

    Custom Lets you define the percentage you want to reduce or enlarge. For Windows Open the printer driver window. See “From Windows applications” on page Click the Page Layout tab, and then select the same paper size as the paper size of the data. Select the paper size that is loaded in the printer from Output Paper or Roll Width.
  • Page 138: Pages Per Sheet Printing

    Pages Per Sheet Printing You can print two or four pages of your document on one sheet of paper. If you print continuous layout data prepared at A4 size, it will be printed as shown below. Note: ❏ For Windows users, use the printer driver’s function for layout printing.
  • Page 139: For Mac Os X

    For Mac OS X Open the Print dialog. See “Accessing the Print dialog” on page Select Layout from the list to specify the order in which the pages will be printed. Note: If you select other than None for Border, the frames around the pages are printed on each sheet.
  • Page 140 Prepare the print data by using an application. The printer driver automatically enlarges the image data during printing. Open the printer driver window. See “From Windows applications” on page Click the Page Layout tab, select the Multi-Page check box, select Poster, and then click Settings.
  • Page 141: Joining The Sheets Together Along The Guide

    Check the other settings, and then start printing. Variety of Printings Joining the sheets together along the guide The steps to join the sheets together are different whether the printed sheets are borderless or not. For borderless poster printing This section explains how to join the four printed pages together.
  • Page 142 For poster printing with margins When you select Overlapping Alignment Marks, the following marks are printed on the paper. See the procedures below to join the four printed pages together using the alignment marks. The four sheets are joined together by the following order.
  • Page 143 Cut the bottom of upper sheets along the alignment mark (horizontal blue line). The guide is black for the black-and-white printing. Lay the upper sheets on top of the lower sheets. The X marks should be matched as in the illustration below, and join the upper sheets and lower sheets together with cellophane tape temporarily.
  • Page 144: Printing On Custom Paper

    Printing on Custom Paper You can also print on a custom paper, using the steps below. The size you can register is as follow. Paper width Epson Stylus Pro 9700/9710: 89 to 1118 mm Epson Stylus Pro 7700/7710: 89 to 610 mm ✽...
  • Page 145: For Mac Os X

    Set the custom paper size you want to use, and then click Save. ❏ You can enter up to 24 single-byte characters for the Paper Size Name. ❏ You can easily change the size by selecting the paper size close to the size you want to set in the Base Paper Size.
  • Page 146 Enter the paper width, paper height, and margins, and then click OK. The paper size and printer margin you can set is as follow. Page setup Paper size Sheet Supported paper size Roll Paper Supported paper size Roll Paper Supported (Banner) paper size Roll Paper...
  • Page 147: Banner Printing On Roll Paper

    Roll Paper (Banner) Software that supports banner printing The following are the available printing sizes. Paper width Epson Stylus Pro 9700/9710: 89 to 1118 mm Epson Stylus Pro 7700/7710: 89 to 610 mm ✽ Windows: Max. 15000 mm Paper height Mac OS X: Max.
  • Page 148 Click Roll Paper Option, and then select Normal Cut or Off from the Auto Cut list. Click User Defined and customize the paper size if necessary. Paper width Epson Stylus Pro 9700/9710: 89 to 1118 mm Epson Stylus Pro 7700/7710: 89 to 610 mm Paper height...
  • Page 149 Input a scale to reduce or enlarge the size of your data. Click OK. Now, the banner setting has been made. Print your data as usual. Epson Stylus Pro 9700/9710: 89 to 1118 mm Epson Stylus Pro 7700/7710: 89 to 610 mm 127 to 15240 mm...
  • Page 150: Printing With Non-Epson Media

    ❏ Register the custom paper on the LCD panel of the printer. Set the items for PAPER SETUP menu. ❏ Register the custom paper by using EPSON LFP Remote Panel 2. When using EPSON LFP Remote Panel 2, you can easily register the custom paper to the memory in this product from the computer.
  • Page 151 Select the registered number for the user setting. You can select the number from 1 to 10. 1. Press the button to select the number you want to register. 2. Press the button. The settings you make from step 4 are registered in the number you have selected here.
  • Page 152 Note: You can get a high-quality result if you print a sample image using EPSON LFP Remote Panel 2 to set the value for Paper Feed Adjustment. Variety of Printings Set drying time, if necessary.
  • Page 153: Customize The Items Of The Printer Driver

    To use the registered custom settings, follow the steps below. 1. Press the button to enter the Menu mode. 2. Press the button to display PAPER SETUP, and then press the button. 3. Press the button to select PAPER TYPE, and then press the button.
  • Page 154 Enter the name in the Name box, and then click Save. You can choose a setting you have registered from the Select Setting list box. Saving as a custom media You can save the items of the Media Settings in the Main menu.
  • Page 155: Menu Arrangement

    Menu arrangement You can arrange the Select Settings, Media Type, and Paper Size items. Click the Utility tab, and then click Menu Arrangement. Select the edit item. Variety of Printings In the List box, arrange the items as you prefer, or classify the items into groups.
  • Page 156: Exporting Or Importing

    Exporting or Importing You can export or import the settings you have registered as a file. Exporting the settings Open the Save or Deletes Select Settings dialog box or the Saves or deletes Custom Media dialog box. Select the setting in the List box, and click Export.
  • Page 157: Using Layout Manager

    Using Layout Manager The Layout Manager function allows you to place the multiple print data made by different applications freely and print them at one time. This function is supported by Windows only. You can make a poster or article on display by placing the multiple print data freely.
  • Page 158: Printing With Layout Manager

    Printing with Layout Manager Note: Use the Layout Manager function when connected to the printer (in the printable state). Prepare the print data by using an application. Open the printer driver window. See “From Windows applications” on page Select the Layout Manager check box and select the size of the document made with the application as Size.
  • Page 159: Using Color Management

    From the File menu in the Layout Manager window, select Properties... Make the print settings on the printer driver window. Set Media Type, Source, Size (Roll Width if roll paper is loaded), and so on. From the File menu in the Layout Manager window, select Print...
  • Page 160: Color Management By Driver Icm (Windows Only)

    The printer profile for each sheet that is needed when performing color management is installed with the printer driver of this product. You can select the profile in the settings dialog box of the printer driver. See the following for detailed information. See “Color management by Driver ICM (Windows only)”...
  • Page 161 Select Custom for the Mode in the Main menu, and select ICM, and then click Advanced. In the ICM dialog box, select Driver ICM (Basic) or Driver ICM (Advanced) for the ICM Mode. If you select Driver ICM (Advanced), you can specify the profiles and intent for image, graphics, and text data individually.
  • Page 162: Color Management By Host Icm (Windows)

    Color management by Host ICM (Windows) Use image data in which an input profile has been embedded. The application needs to support ICM. Make the settings for color adjustment using the application. Depending on the type of application, make the settings following the chart below.
  • Page 163: Color Management By Colorsync (Mac Os X)

    Color management by ColorSync (Mac OS X) Use image data in which an input profile has been embedded. The application needs to support ColorSync. For Mac OS X 10.5 Adobe Photoshop CS3 or later, Adobe Photoshop Lightroom 1 or later, and Adobe Photoshop Elements 6 or later do not support the color management by ColorSync described here.
  • Page 164: Color Management By Application

    Open the Print dialog. See “Accessing the Print dialog” on page Select Printer Color Management, and then select ColorSync. Check other settings, and then start printing. Variety of Printings Color management by application Print using an application with a color management function.
  • Page 165 Set the color management to off. For Windows, select Custom for the Mode in the Main menu, and then select Off (No Color Adjustment). Note: When using Windows Vista/Windows XP Service Pack 2 or later and .NET 3.0, Off (No Color Adjustment) is automatically selected.
  • Page 166: Paper Information

    Paper Information Paper Information Epson offers specially designed media for ink jet printers to meet most high-quality printing needs. Item Media name Size Borderless Auto Wind Core diameter ICC profile Media type of the printer driver Thickness * Auto Cut function is supported for all Epson special media.
  • Page 167: Roll Paper

    16" 610 mm 24" 914 mm *1 36" *1 1118 mm *1 44" *1 ICC profile Photo Black Matte Black Epson Stylus Pro — 7700_7710_9700_9 710 PremiumGlossy PhotoPaper250.icc Premium Semigloss Photo Paper (250) Size 406 mm 16" 610 mm 24"...
  • Page 168 20" 610 mm 24" 914 mm *1 36" *1 1118 mm *1 44" *1 ICC profile Photo Black Matte Black Epson Stylus Pro — 7700_7710_9700_9 710 PremiumLuster PhotoPaper260.icc Premium Semimatte Photo Paper (260) Size 406 mm 16" 610 mm 24"...
  • Page 169 17" 610 mm 24" 914 mm *1 36" *1 1118 mm *1 44" *1 ICC profile Photo Black Matte Black Epson Stylus Pro — 7700_7710_9700_9 710 PhotoPaper Gloss250.icc Premium Glossy Photo Paper (170) Size 420 mm 16.5" 610 mm 24"...
  • Page 170 420 mm 16.5" 610 mm 24" 914 mm *1 36" *1 1118 mm *1 44" *1 ICC profile Photo Black Matte Black Epson Stylus Pro — 7700_7710_9700_9 710 Premium SemiglossPhoto Paper170.icc Enhanced Synthetic Paper Size 610 mm 24" 1118 mm *1 44"...
  • Page 171 Enhanced Adhesive Synthetic Paper Size 610 mm 24" 1118 mm *1 44" *1 ICC profile Photo Black Matte Black — Epson Stylus Pro 7700_7710_9700_9 710 Enhanced AdhensiveSynthetic Paper.icc Doubleweight Matte Paper Size 610 mm 24" 914 mm *1 36" *1 1118 mm *1 44"...
  • Page 172 17" 610 mm 24" 914 mm *1 36" *1 1118 mm *1 44" *1 ICC profile Photo Black Matte Black — Epson Stylus Pro 7700_7710_9700_9 EnhancedMatte PosterBoard.icc Singleweight Matte Paper Size 432 mm 17" 610 mm 24" 914 mm *1 36"...
  • Page 173 710 Singleweight MattePaper.icc *1 Epson Stylus Pro 7700/7710 does not support these size. *2 Use the optional Auto Take-up Reel Unit (for Epson Stylus Pro 9700/9710). *3 Use the Tensioner came with the optional Auto Take-up Reel Unit. Paper Information...
  • Page 174: Cut Sheet

    Cut sheet Premium Glossy Photo Paper Size Super A3/B US-C ICC profile Photo Black Matte Black Epson Stylus Pro — 7700_7710_9700_9710 PremiumGlossyPhotoPaper .icc Premium Semigloss Photo Paper Size Super A3/B US-C ICC profile Photo Black Matte Black Epson Stylus Pro —...
  • Page 175 762 mm × 1016 mm (30" × 40") * ICC profile Photo Black Matte Black — Epson Stylus Pro 7700_7710_9700_9710 EnhancedMattePosterBoard .icc * Epson Stylus Pro 7700/7710 does not support these size. Paper Information Borderless Possible Impossible Possible Media type of the printer driver Matte Paper Borderless...
  • Page 176: Where To Get Help

    Epson support services for assistance. If Epson support for your area is not listed below, contact the dealer where you purchased your product. Epson support will be able to help you much more quickly if you give them the following information: ❏...
  • Page 177: Help For Users In North America

    Epson contact points, new product information and technical support (e-mail). Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales...
  • Page 178: Help For Users In Singapore

    We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes your Epson product documentation, type of computer, operating system, application programs, and any information you feel is required.
  • Page 179: Help For Users In Hong Kong

    Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏...
  • Page 180: Help For Users In The Philippines

    (9AM - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:...
  • Page 181: Product Information

    32 GB or more free disk space Hard disk space Connection requirements The connection requirements differ depending on the connection you use. See the Epson Web site for the latest supported operating system. USB connection Windows The following conditions must be met: ❏...
  • Page 182: Printer Specifications

    Maximum 720 × 1440 dpi Bidirectional ESC/P2, ESC/P3 256 MB for Main 65 MB for Network PC 437 (US, Standard Europe) EPSON Courier 10 cpi Friction Roll paper Cut sheet (manual insertion) Epson Stylus Pro 9700/9710: Width: 1864 mm Depth: 667 mm...
  • Page 183: Electrical

    Electrical Rated voltage AC 100-240 V Rated 50 to 60 Hz frequency range Rated current Epson Stylus Pro 9700/9710: 1.0 to 0.5 A Epson Stylus Pro 7700/7710: 1.0 to 0.5 A Power Epson Stylus Pro 9700/9710: consumption Approx. 85 W Approx.
  • Page 184: Environmental

    Note: ❏ The ink cartridges packaged with your printer are partly used during initial setup. In order to produce high-quality prints, the print head in your printer will be fully charged with ink. This one-off process consumes a quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink cartridges.
  • Page 185: Standards And Approvals

    Standards and Approvals Safety UL 60950-1 CSA C22.2 No.60950-1 Low Voltage Directive 2006/95/EC FCC part 15 subpart B Class B CAN/CSA-CEI/IEC CISPR 22 Class B AS/NZS CISPR 22 Class B EMC Directive 2004/108/EC Product Information Interface Your printer is equipped with a USB interface and an Ethernet interface.
  • Page 186: Index

    Default panel...27 Details of Menu mode...20 Display...13 Driver ICM...160 Drying time...25 EDM (or myEpsonPrinter) status...23 Enlarge size printing...134 EPSON Printer Utility3...116 EPSON Status Monitor 3 (Windows)...111 EPSON StatusMonitor (Mac OS X)...119 Index Fit to Page...134 Front cover...10 Head cleaning...75 Help Epson...176 Help (Mac OS X)...118...
  • Page 187 Print nozzle pattern...21 Printer driver...181 Printer Status menu...23 Printer utilities (Mac OS X)...118 Printer utilities (Windows)...110 Printing on the custom paper...144 Problems contacting Epson...176 solving...176 Reduce size printing...134 Refresh margin...21 Remaining paper setup...24 Remove skew...25 Replacing ink cartridges...67 Replacing maintenance tank...68 Roll length alert...24...

This manual is also suitable for:

Stylus pro 9700Sp7700vmStylus pro 7710Stylus pro 9710

Table of Contents