Feeding Or Ejecting Troubles - Epson Stylus Pro 7700 User Manual

Epson Stylus Pro 7700/7710/9700/9710

Feeding or ejecting troubles

Cause
Unable to feed or eject paper.
Unable to rewind the roll paper.
User's Guide
Problem Solver
What to do
Is the paper loaded in the right position?
Refer to the following for the correct position to load the paper.
See "Paper Handling" on page 28
If the paper is loaded correctly, check the condition of the paper that you are using.
Is the paper loaded vertically?
Single sheets should always be loaded vertically. If they are loaded horizontally, the
paper is not recognized and an error occurs.
See "Supported Media" on page 28
Is the paper creased or folded?
Do not use old paper or paper with folds in it. Always use new paper.
Is the paper damp?
Do not use paper that is damp. Also, Epson special media should be left in the bag
until you intend to use it. If it is left out for a long time the paper curls up and gets
damp so that it does not feed properly.
Is the paper wavy or slack?
Single sheet paper becomes wavy or slack due to changes in temperature or humidity
which may result in the printer being unable to recognize the paper size correctly. In
this case, flatten the paper before loading it in the printer.
Is the paper too thick or too thin?
Check that the paper is a specification that can be used with this printer. For
information about the paper types and appropriate settings for printing on paper
from other manufacturers or when using a raster image processor (RIP), please refer to
the handling instructions for the paper, or contact the retailer of the paper or the
manufacturer of the RIP.
Are you using the printer at normal room temperature?
Epson special media should be used at normal room temperature (temperature:15 to
25°C, humidity: 40 to 60%).
Is the paper jammed in the printer?
Open the front cover of the printer and check that there are no paper jams or foreign
objects in the printer. If there is a paper jam, remove the paper while referring to the
following.
See "To remove jammed paper, follow the steps below:" on page 103
Is the status of the printer after the paper cut but in the READY state?
Rewinds the roll paper automatically when pressing the
mode after cutting the paper. If you use the optional Auto Take-up Reel Unit, the
printer does not rewind the paper.
102
button in the waiting