ZKTeco F18 User Manual
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ZKTeco F18 User Manual

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Product Name and Model Number
User Manual
F18
Date: February 2023
Doc Version: 1.1
English
Thank you for choosing our product. Please read the instructions carefully
before operation. Follow these instructions to ensure that the product is
functioning properly. The images shown in this manual are for illustrative
purposes only.
P a g e
| 1
For further details, please visit our Company's website
www.zkteco.com.
Copyright©2020 ZKTECO CO., LTD. All rights reserved.
User Manual

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Summary of Contents for ZKTeco F18

  • Page 1 Follow these instructions to ensure that the product is functioning properly. The images shown in this manual are for illustrative purposes only. For further details, please visit our Company’s website www.zkteco.com. P a g e Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 2 Copyright © 2023 ZKTECO CO., LTD. All rights reserved. Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company" or "ZKTeco").
  • Page 3 ZKTeco periodically changes the information herein which will be incorporated into new additions/amendments to the manual. ZKTeco reserves the right to add, delete, amend or modify the information contained in the manual from time to time in the form of circulars, letters, notes, etc. for better operation and safety of the machine/unit/equipment.
  • Page 4 User Manual About the Company ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein) readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and Consumer products including battery-operated fingerprint and face-reader Door Locks.
  • Page 5 The general information which helps in performing the operations faster. The information which is significant. Care taken to avoid danger or mistakes. The statement or event that warns of something or that serves as a cautionary example. P a g e Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 6: Table Of Contents

    USER ROLE ............................28 COMMUNICATION SETTINGS ......................30 ETHERNET SETTINGS ....................................30 SERIAL COMM. SETTINGS ..................................31 PC CONNECTION .....................................32 CLOUD SERVER SETTING ..................................32 WIEGAND SETUP .....................................33 7.5.1 WIEGAND INPUT ......................................33 P a g e Copyright©2023 ZKTECO CO., LTD. All rights reserved.
  • Page 7 SET THE COMMUNICATION ADDRESS ............................63 ADD DEVICE ON THE SOFTWARE ..............................63 ADD PERSONNEL ON THE SOFTWARE ............................64 18 TROUBLESHOOTING .......................... 65 PRIVACY POLICY ............................66 ECO-FRIENDLY OPERATION ........................68 P a g e Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 8: Data Security Statement

    ZKTeco, as a smart product supplier, may also need to know and collect some of your personal information in order to better assist you in using ZKTeco's goods and services, and will treat your privacy carefully by developing a Privacy Policy.
  • Page 9 Do not keep the device in a place that vibrates. Handle the device with care. Do not place heavy  objects on top of the device. P a g e Copyright©2023 ZKTECO CO., LTD. All rights reserved.
  • Page 10 The warranty service does not cover accidental damage, damage caused by mis-operation, and  damage due to independent installation or repair of the product by the user. P a g e Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 11: Overview

    User Manual Overview Appearance P a g e | 10 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 12: Terminal Block

    Before the installation, please connect the cables to the connectors. Fix back plate to the wall. Mount the device on the back plate. Secure the device and back plate. P a g e | 11 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 13: Wiring Diagram

    The NO LOCK (normally opened at power on) is connected with 'NO1' and 'COM' terminals, and the NC LOCK (normally closed at power on) is connected with 'NC1' and 'COM' terminals. Take NC Lock as an example below: P a g e | 12 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 14: Door Bell & Door Sensor & Exit Button & Alarm Connection

    Door Bell & Door Sensor & Exit Button & Alarm Connection 2.2.3 RS485 and RS232 Connection Note: RS232 for TA push firmware connect to the Printer. 2.2.4 Wiegand Reader Connection P a g e | 13 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 15: Power Connection

    7.1 Ethernet Settings. Note: The IP address should be able to communicate with the ZKBioAccess IVS server, preferably in the same network segment with the server address. P a g e | 14 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 16: Instruction For Use

    When there is no Super Administrator set in the device, tap M/OK to go to the menu.  After adding a Super Administrator on the device, it requires the Super Administrator’s verification  before opening the menu functions. P a g e | 15 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 17: Verification Mode

    Users may verify their identities with 1:1 verification mode when they cannot gain access with 1: N authentication method. Enter the user ID by using keypad on the initial interface. Then press M/OK to enter 1:1 fingerprint verification mode. P a g e | 16 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 18: Card Verification

    It compares the acquired card information with all card data registered in the device. Following are the display screen after putting a correct card and a wrong card respectively. Verification is successful: Verification is failed: P a g e | 17 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 19: Password Verification

    If an employee registers fingerprint in addition to password, the following screen will appear. Select Password and press M/OK to enter password verification mode. Input the password and press M/OK. P a g e | 18 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
  • Page 20 User Manual Following are the display screen after entering a correct password and a wrong password respectively. Verification is successful: Verification is failed: P a g e | 19 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 21: Main Menu

    It will automatically test different module’s functions, including the LCD, voice, Autotest keyboard, fingerprint sensor and clock RTC test. System Info It is for checking device capacity, device and firmware information. P a g e | 20 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 22: User Management

    The administrator owns all management privileges. If a custom role is set, you can also select User Defined Role permissions for the user. P a g e | 21 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 23: Register Fingerprint

    Press ▲/▼ select Fingerprint and press M/OK. Select a finger and press M/OK. Press the same finger on the fingerprint reader three times. Green indicates that the fingerprint was enrolled successfully. P a g e | 22 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 24: Register Card Number

    Press ▲/▼ select Password and press M/OK in the New User interface. Enter a password using keypad and re-enter the password, press M/OK. If the two entered passwords are different, the prompt "Password not match!" will appear. P a g e | 23 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 25: Access Control Role

    Time Period Note: Every user (who doesn't use default group time) can be set in maximum 3 time periods. P a g e | 24 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 26: Search User

    On the All Users interface, Enter the user ID, such as 2, and press M/OK, and the system will search for the related user information. Edit User In User Mgt. interface, Select All User and press M/OK. P a g e | 25 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 27: Deleting User

    Delete Password Only: Deletes the password information of the selected user. Delete Card Number Only: Deletes the card number of the selected user. Note: If you select Delete User, all information of the user will be deleted. P a g e | 26 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 28: Display Style

    In User Mgt. interface, Select Display Style and press M/OK to choose the style of All Users interface’s list. Different display styles are shown as below: Single Line Style Multiple Line Style Mixed Line Style P a g e | 27 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 29: User Role

    Press ▲/▼ to select rights and press M/OK to turn on or turn off. During privilege assignment, the Main Menu function names will be displayed on the left and its sub- menus will be listed on its right. P a g e | 28 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
  • Page 30 But if there is no super administrator registered in the device, then the device will prompt "Please enroll super admin first!" when enabling the User Role function. P a g e | 29 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 31: Communication Settings

    Dynamic Host Configuration Protocol dynamically allocates IP addresses for DHCP clients via server. Display in Status Bar Toggle to set whether to display the network icon on the status bar. P a g e | 30 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 32: Serial Comm. Settings

    Hence, a higher baud rate can be used when the communication distance is short; when the communication distance is long, choosing a lower baud rate would be more reliable. P a g e | 31 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 33: Pc Connection

    Port used by the ADMS server. Name The IP address and the port number of the proxy server is set Enable Proxy Server manually when the proxy is enabled. P a g e | 32 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 34: Wiegand Setup

    The default value is 1000 microseconds and can be adjusted within the range of Pulse Interval (us) 200 to 20000 microseconds. ID Type Select between the User ID and card number. P a g e | 33 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
  • Page 35 "C" denotes the card number; "E" denotes the even parity bit; "O" denotes the odd parity bit; "F" denotes the facility code; "M" denotes the manufacturer code; "P" denotes the parity bit; and "S" denotes the site code. P a g e | 34 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 36: Wiegand Output

    Select the ID types as either User ID or card number. 7.5.3 Card Format Detect Automatically Select Card format detect automatically on the Wiegand Setup interface and press M/OK. Swipe a card to get the card format. P a g e | 35 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 37: System Settings

    Select 24-Hour Time and press M/OK to enable or disable this format. If enabled, then select the Date Format to set the date format i.e., the way date should be displayed on the device. Attendance Select Attendance on the System interface and press M/OK. P a g e | 36 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 38: Fingerprint Parameters

    Threshold associated with the entered user ID enrolled in the device is greater than the set value. P a g e | 37 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 39: Factory Reset

    (this function does not clear registered user data). Select Reset on the System interface and press M/OK to restore the default factory settings. P a g e | 38 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 40: Usb Upgrade

    Insert the U disk with the upgrade file into the device’s USB port, select USB Upgrade on the System interface and press M/OK to complete firmware upgrade operation. P a g e | 39 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 41: Personalize Settings

    This function can be disabled or set a value within 1-999 minutes. Main Screen Style The style of the main screen can be selected according to the user preference. P a g e | 40 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 42: Voice Settings

    Select Bell Schedules on the Personalize interface and press M/OK to configure the Bell settings. New Bell Schedule  Select New Bell Schedule on the Bell Schedule interface and press M/OK to add a new bell schedule. P a g e | 41 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 43: Punch States Options

    M/OK to delete the selected bell. Punch States Options Select Punch State Options on the Personalize interface and press M/OK to configure the punch state settings. P a g e | 42 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
  • Page 44 It is the amount of time for which the punch state is displayed. The value Punch State Timeout (s) ranges from 5~999 seconds. To choose whether an attendance state needs to be selected during Punch State Required verification. P a g e | 43 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 45: Shortcut Keys Mappings

    If the Shortcut key is set as a punch state key (such as check-in, check-out, etc.), then it is required to  set the punch state value (valid value 0~250), name, and switch time. P a g e | 44 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 46: Data Management

    The user may select Delete All or Delete by Time Range when deleting attendance data. Selecting Delete by Time Range, you need to set a specific time range to delete all data within a specific period. P a g e | 45 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 47: Data Backup

    Backup Select Backup Content and press M/OK to Start to start backup. Restarting the device is not needed after backup is completed. P a g e | 46 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 48: Data Restoration

    Select Restore from Device (or Restore from USB disk) on the Restore Data interface and press M/OK. choose content to be restored, and then select Start Restore to Select Content and press M/OK to start restore. P a g e | 47 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 49: Access Control

    Access Control Options Select Access Control Options on the Access Control interface and press M/OK to set the parameters of the control lock of the terminal and related equipment. P a g e | 48 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
  • Page 50 Reset Access Setting open time period, master device, and alarm. However, erased access control data in Data Mgt. is excluded. P a g e | 49 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 51: Time Schedule

    The door is inaccessible for the whole day when the End Time occurs before the Start Time (such as  23:57~23:56). It is the time interval for valid access when the End Time occurs after the Start Time (such as  08:00~23:59). P a g e | 50 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 52: Holidays

    On the All Holidays interface, select a holiday item and press M/OK. Then select Delete to confirm the deletion. After deletion, this holiday does not display on the All Holidays interface. P a g e | 51 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 53: Access Group Settings

    Set Time Period 2 as 10:00 ~ 17:00 from Sunday to Saturday. For the setting method, please refer to the example of setting Time Zone 2 in 9.2 Time Schedule. Use Time Period 2 for holiday. For method of setting holiday, please refer to Holidays. P a g e | 52 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 54: Combined Verification

    1 consists of 5 people and all the 5 individuals are from 5 groups, namely, AC Group 1, AC Group 3, AC Group 5, AC Group 6, and AC Group 8, respectively. P a g e | 53 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 55: Anti-Passback Setup

    Wiegand format and Output type (User ID / Card Number) adopted by the master device and slave device must be consistent. Select Anti-Passback Setup on the Access Control interface and press M/OK. P a g e | 54 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 56: Duress Options Settings

    Alarm signal will not be transmitted until the alarm delay time is elapsed. The Alarm Delay (s) value ranges from 1 to 999 seconds. P a g e | 55 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 57: Usb Manager

    To download attendance data for a specific time period to USB disk. User Data To download all user information and fingerprints from the device to USB disk. P a g e | 56 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 58: Usb Upload

    It is used to encrypt attendance data in the USB disk or delete attendance data. On the USB Manager interface, select Download Options and press M/OK. Press M/OK to enable or disable the Encrypt Attendance Data and Delete ATT Data options. P a g e | 57 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 59: Attendance Search

    Once the record search completes. select The below figure shows the details of the the record highlighted in yellow and press selected record. M/OK to view its details. P a g e | 58 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 60: Autotest

    To test the RTC. The device tests whether the clock works normally and accurately Test Clock RTC with a stopwatch. Touch the screen to start counting and press it again to stop counting. P a g e | 59 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 61: System Information

    Displays the device's name, serial number, MAC address, fingerprint algorithm, Device Info platform information, MCU version and manufacturer. Firmware Info Displays the firmware version and other version information of the device. P a g e | 60 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 62: Connect To Zkbioaccess Ivs Software

    Add the device by searching. The process is as follows: Click Access Control > Device > Search Device to open the Search interface in the software. Click Search, and it will prompt “Searching……”. P a g e | 61 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 63: Add Personnel On The Software

    Fill in all the required fields and click OK to register a new user. Click Access > Device > Device Control > Synchronize All Data to Devices to synchronize all the data to the device including the new users. P a g e | 62 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 64: Connect To Zkbiotime 8.0 Software

    Click Device > Device > Add, to add the device on the software. A new window pops-up on clicking Add. Enter the required information about the device and click Confirm, then the added devices are displayed automatically. P a g e | 63 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 65: Add Personnel On The Software

    Fill in all the required fields and click Confirm to register a new user. Click Device > Device > Data Transfer > Sync Data to Device to synchronize all the data to the device including the new users. P a g e | 64 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 66: Troubleshooting

    To get the alarm sound, the speaker should be ON in setting Access Control > Access Control Options > Speaker Alarm. P a g e | 65 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 67: Privacy Policy

    Privacy Policy Notice: To help you better use the products and services of ZKTeco and its affiliates, hereinafter referred as "we", "our", or "us", the smart service provider, we consistently collect your personal information. Since we understand the importance of your personal information, we took your privacy sincerely and we have formulated this privacy policy to protect your personal information.
  • Page 68 Welcome to visit our official website at any time to learn our latest privacy policy. P a g e | 67 Copyright©2023 ZKTECO CO., LTD. All rights reserved.

  • Page 69: Eco-Friendly Operation

    The components which contain toxins or harmful elements are included due to the current economic or technical limitations which prevent their replacement with non-toxic materials or elements. P a g e | 68 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
  • Page 70 ZKTeco Industrial Park, No. 32, Industrial Road, Tangxia Town, Dongguan, China. Phone : +86 769 - 82109991 : +86 755 - 89602394 www.zkteco.com Copyright © 2023 ZKTECO CO., LTD. All Rights Reserved.

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