Page 46 of 208
Table 8
LD 11 – Configure MICB ports as digital sets. (Part 2 of 2)
Prompt
Response
CLS
FLXA
VCE,
WTA
KEY
0 ACD
<ACD DN>
<CLI>
<pos ID>
KEY
1 SCR <any DN>
KEY
2 NRD
KEY
3 MSB
KEY
4 TRN
Note:
The administrator should consider chairperson dial-out restrictions through the MICB ports to prevent international
dial-out.
The number of virtual ACD agents of the ACD queue is equal to the
number of MICB ports. For example, if 12 ports are enabled, define 12
ACD agents. If the TN for the MICB card is specified as 28 0 6, then
TNs for the 12 agents are specified as 28 0 6 0 through 28 0 6 11.
Note: Agent IDs must be consecutive (for example, 2000-2031).
Figure 10 on page 47
port.
553-3001-358
Standard 1.00
Description
FLXA = Flexible Voice/Data Allowed.
VCE = Voice.
WTA = Warning Tone Allowed.
ACD agent (Use FLXA).
ACD DN plus CLI plus position ID.
Line key.
Not ready key.
Make set busy key.
Call transfer key
shows a sample LD 20 printout of a built MICB
October 2003