System Compatibility; Automatic Call Distribution Resource Allocation - Nortel Meridian Meridian 1 Implementation Manual

Table 3
Hardware specifications (Part 2 of 2)
Item
Real time impact
Multi-Card
Application Server

System compatibility

Succession 1000M, Succession 1000, and Meridian 1
MICB 3 is compatible with the following systems:
•
•
•
•
Meridian SL-100
MICB 3 is compatible with all Meridian SL-100 system configurations.

Automatic call distribution resource allocation

The ACD function routes incoming calls to the MICB, where each MICB
port operates as an ACD agent. All MICB ports are part of the same
ACD queue and operate as a pool of ports with equal status. The
system identifies the ACD queue with an ACD DN that handles the
connection of conferees (ACD agents) to the appropriate conference.
ACD resources must be reviewed in the Incremental Software
Management (ISM) of the customer configuration, if applicable. Each
MICB port represents an ACD agent that uses a Terminal Number
(TN)/Line Equipment Number (LEN) from the system resources.
The configuration DN and the corresponding TNs on the
Succession 1000M, Succession 1000, and Meridian 1, or LENs on the
Meridian SL-100, are system resources. The system resources
allocated to the MICB must be subtracted from the overall system
resources and cannot be used for any other application, as long as they
are assigned for MICB use.
Note: If a customer uses Agent ID and the direct meeting access
method, the agent IDs must be consecutive (for example, 00-31).
Meridian Integrated Conference Bridge
Descriptions
Comparable to that of a digital line card (DLC).
Maximum number of supported cards:
• Dual card applications up to 5 cards
•
2 Dual card applications up to 10 cards
Succession 1000M Cabinet and Meridian 1 Option 11C Cabinet
Succession 1000M Chassis and Meridian 1 Option 11C Chassis
Succession 1000M Single Group and Meridian 1 Option 61C
CP PII
Succession 1000M Multi Group and Meridian 1 Option 81C CP PII
Page 33 of 208
Service Implementation Guide