Call Transfer - Nortel Remote Gateway 9110 Installation And Administration Manual

June 2005
How Call Waiting works in host-controlled mode
If you are busy with a host-controlled call, incoming calls are handled as
follows:
An incoming host-controlled call is directed to the call waiting key by the
host PBX.
An incoming locally controlled call flashes the local calling key indicator
and sounds the alert tone.
How Call Waiting works in locally controlled mode
If you are busy with a locally controlled call, an incoming host-controlled call
flashes the host calling key and sounds the alert tone.
If you have enabled QoS Transitioning Technology, Nortel recommends
that you disable call waiting.
Call waiting presents CLID and CPND information according to the
options that your service provider offers and what you have subscribed to.

Call Transfer

A call on the host calling key can be transferred. You can complete an
announced or unannounced (blind) transfer. Refer to your telephone manual for
the proper procedures on completing an unannounced transfer.
If a host-controlled call is to be transferred to a remote trunk from a remote
station (remote trunk access digit dialed), the following occurs:
Dialed digits are used to place a remote trunk call, but are not forwarded to
the host PBX.
A voice path is established between the remote trunk and a bridge port on
the host line card.
The number dialed to the host for the new call is the DN of that bridge port.
To transfer a call:
1 Press the Transfer key.
Result: The active call is placed on hold and you hear dial tone.
2 Dial the number that you want to transfer the call to.
Remote Gateway 911x Series Installation and Administration Guide
Using the digital telephone
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