Emergency Service Number - Nortel Remote Gateway 9110 Installation And Administration Manual

June 2005

Emergency service number

This section describes the emergency service number feature supported by the
Remote Gateway 911x series unit.
If your community has implemented an emergency service number (such as 911)
to call the police, fire department, or ambulance, you can configure that number
on the Remote Gateway 911x series unit. This allows you to dial the emergency
number from any line key and be connected directly to the local emergency
dispatch center.
When you configure the local emergency service number on the Remote
Gateway 911x series unit, you prevent the call from being automatically routed
through the host PBX. The host PBX could be in a different city than the remote
unit. An emergency call that is routed through the host PBX can result in
emergency support being dispatched to the wrong location.
ATTENTION!
Remote Gateway 911x Series Installation and Administration Guide
If you are using only the IP network to route calls, you must
place emergency service calls on a telephone that is directly
connected to a PSTN line. If you place an emergency
service call from a station that is connected to a Remote
Gateway 911x series unit that is using only the IP network
to route calls, the RLC routes the call through the host
PBX. (The host PBX could be in a different city.)
Remote Gateway 911x Series description
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