Soft Key Assignment - Nortel IP Phone 2001 User Manual

Logically, some features are available only when the terminal is active, such
as Mute. Other features, like Call Forwarding, are available only when the
terminal is idle. You cannot change the profile that is associated with a feature.
To realize the greatest benefit from soft key assignments, you can assign two
features to a single soft key. However, you can only assign two features to the
same key as long as one has a Hide when idle profile and the other is Hide
when active. You cannot assign two features to the same key if one feature
has a Never hide profile.
Possible combinations of features assigned to soft keys are:
• Three Idle features and three Active features
• One Never Hide feature, two Idle features, and two Active features
• Two Never Hide features, one Idle feature, and one Active features
• Three Never Hide features

Soft key assignment

The Centrex features assigned to you by the administrator are always
available through the Call Services menu. You do not have to assign a feature
to a soft key to be able to use the feature.
The first time you log onto the IP Phone 2001, the available Centrex features
are automatically assigned to the soft keys. The default soft key assignment
is set by the administrator. The method for this provisioning is based on the
numerical order of the feature keys on the core.
For example, if you transfer from an IP Phone 2004 to an IP Phone 2001 for
the first time, the Call Service features that were provisioned on feature keys
2, 3, and 4 on the 2004, are assigned to soft keys 2, 3, and 4 based on the
feature profile of each feature.
Key 1 on the CS2000 is reserved for the primary directory number (DN), or the
associated Directory Number feature.
After you log on the first time and the default key assignments are made, you
can change the assignments to suit your own needs. Changing the feature to
soft key association does not create new functionality, but instead changes the
key on which the feature is available.
The table,
Centrex features and default soft key assignments.
Copyright © 2006, Nortel Networks
- 99 -
Call Services
Example 1: Default soft key assignment (page
Carrier VoIP
Nortel IP Phone 2001 User Guide
NN10300-005 06.04 Standard
(I)SN09U October 2006
100), is an example of
Nortel Networks Confidential