Nortel IP Phone 2001 User Manual
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Nortel IP Phone 2001 User Manual

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Carrier VoIP
Nortel IP Phone 2001 User Guide
NN10300-005

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Summary of Contents for Nortel IP Phone 2001

  • Page 1 Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005...
  • Page 2 Document status: Standard Document issue: 06.04 Document date: October 2006 Product release: (I)SN09U Job function: Fundamentals Type: NTP Language type: EN Copyright © 2006, Nortel Networks All Rights Reserved. Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.

  • Page 3: Table Of Contents

    Terminal menu 13 Call menu 13 Softkey Status Inbox 13 Outbox 13 Directory 13 Connecting the IP Phone 2001 components Logging on Logging off Making calls Making a call using off-hook dialing 20 Making a call using hands-free dialing 21...
  • Page 4 Call menu Accessing the Feature menu Resetting the Inbox or Outbox 68 Resetting soft keys to the defaults 69 Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 5 Examples of feature to soft key mapping Mute feature Inbox Outbox Using the dialpad to enter text Use the IP Phone 2001 with the IP Softphone m6350 Access Code summary Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright ©...

  • Page 6: New In This Release

    New in this release The following sections detail what’s new in Nortel IP Phone 2001 User Guide (NN10300-005) for release (I)SN09U. • Features (page 6) • Other changes (page 6) Features See the following sections for information about feature changes: •...

  • Page 7: Overview

    Not all features are available on all telephones. Consult your system administrator to verify which features are available to you. The IP Phone 2001 does not have a microphone for handsfree talking. A mute function is available through the Call Services Menu.

  • Page 8: Terminal Display

    - 8 - Overview IP Phone 2001 Terminal display Figure IP Phone 2001 display (page 9), describes the IP Phone 2001 display areas. Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks...
  • Page 9 - 9 - Overview IP Phone 2001 display Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 10: Ip Phone 2001 Menu Systems

    Call Services • Settings — Regional — User — Terminal — Call • Directory • Inbox • Outbox Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 11 - 11 - IP Phone 2001 menu systems IP Phone 2001 display menu hierarchy Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 12: Call Services Menu

    IP Phone 2001 menu systems Call Services menu The Call Services menu gives the IP Phone 2001 access to Centrex features. The soft keys in the display provide an alternative to the dedicated feature keys on an IP Phone 2004. Any changes made to the 2001 feature key assignments, through the feature menu, apply only when the user is logged on to an IP Phone 2002 or 2004, which has dedicated Feature Keys.

  • Page 13: Terminal Menu

    Edit a directory entry • Delete an entry from the directory • Make a call using the directory Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 14: Connecting The Ip Phone 2001 Components

    Plug the other end of the CAT-5 line cable into the IP network. Contact your installation technician for the proper power option. The IP Phone 2001 can be powered by an AC adapter, or over a LAN. Thread the cord around the strain relief, retaining hook and channel provided for a secure power connection.
  • Page 15 - 15 - Connecting the IP Phone 2001 components --End-- Procedure job aid This figure shows the location of the connectors on the back of the IP Phone 2001 terminal. IP Phone 2001 connectors Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard...

  • Page 16: Logging On

    CICM and the Username screen appears. If a firmware upgrade for the IP Phone 2001 is available, the system prompts you to upgrade when you log on. If the terminal is below the minimum level, the only option available is Yes.
  • Page 17 If you make an error, press Clear to clear the field, and then enter your password. Press Ok. You are logged on and the Menu screen appears. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 18: Logging Off

    From the main menu, select Log Off. Press Ok. A confirmation screen appears. Press Yes. You are logged off from the network. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 19: Making Calls

    Making a call using hands-free dialing (page 21) • Make a call using predial (page 22) • Editing a predialed number (page 23) Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 20: Making A Call Using Off-Hook Dialing

    Use the dialpad to enter the number. When the call is answered, lift the handset and speak into the mouthpiece. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 21: Making A Call Using Hands-Free Dialing

    Use the dialpad to enter the number. When the call is answered, lift the handset and speak into the mouthpiece. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 22: Make A Call Using Predial

    The number is dialed. When the call is answered, lift the handset and speak into the mouthpiece. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 23: Editing A Predialed Number

    To delete numbers that appear to the right of the cursor, press Delete. Use the dialpad to enter the new number. Press Ok to dial the number. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 24: Answering A Call

    Message Indicator lamp to flash. The IP Phone 2001 does not have a hands-free feature. You do not press the not press the Line key to answer a call. You can press the Line during a call to continue to listen to the caller, but you must use the handset to speak to the caller.

  • Page 25: Terminating A Call

    Perform one or these actions: • Return the handset to the cradle. • Press the Goodbye key. The call ends. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 26: Navigating The Menu System

    Navigating the Call menu (page 33) • Navigating the Feature menu (page 34) • Navigating the Directory menu (page 35) Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 27: Navigating The Main Menu

    Press the number on the dialpad that corresponds to the menu item. The feature screen opens immediately. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 28: Navigating The Call Services Menu

    From the main menu, select Call Services. Press Ok. The Call Services menu opens. Using the Call Services menu (page 36), for procedures. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 29: Navigating The Settings Menu

    Select Call, and press Ok. History menu, The Call menu opens. See Navigating the Call menu (page 33), for more information. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 30: Navigating The Regional Menu

    Form the Settings menu, select Regional. Press Ok. The Regional menu appears. Using the Regional menu (page 47), for procedures. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 31: Navigating The User Menu

    From the Settings menu, select User. Press Ok. The user menu opens. Using the User menu (page 56), for procedures. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 32: Navigating The Terminal Menu

    From the Settings menu, select Terminal. Press Ok. The Terminal menu opens. Using the Terminal menu (page 61), for procedures. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 33: Navigating The Call Menu

    Resetting the Inbox or Outbox (page 68), for procedures. Select Softkey Press Ok. Resetting soft keys to the defaults (page 69). --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 34: Navigating The Feature Menu

    IP Phone 2002, 2004, or 2007, which has dedicated feature keys. Some options contained in the Feature menu have relevance on the IP Phone 2001, such as the Inbox key, but feature key functionality is only present when the IP Phone 2001 is logged on to a IP Phone 2002, 2004, or 2007.

  • Page 35: Navigating The Directory Menu

    Press the soft key you assigned to the directory. The Directory menu opens. Using the Directory menu (page 81), for procedures. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 36: Using The Call Services Menu

    Hiding soft key labels (page 44) • Viewing feature profiles (page 45) • Labeling soft keys (page 46) Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 37: Activating A Feature From The Menu

    An asterisk (*) appears next to the item in the menu, to indicate that the feature is active. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 38: Using A Soft Key To Activate A Feature

    The feature is activated. A down arrow icon appears next to the item to indicate that the feature is active. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks...

  • Page 39: Assigning A Feature To A Soft Key

    The confirmation screen appears. Confirm the action The feature is assigned to the selected soft key. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 40: Removing A Feature Assignment From A Soft Key

    Press Ok. The confirmation screen appears. Confirm the action. The feature assignment is removed from the soft key. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 41: Resetting Soft Keys To The Default

    The Default confirmation screen appears. Confirm the action. Press Ok. The soft key assignments are reset to the default. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 42: Viewing Soft Key Assignments

    From the Call Services menu, select Softkey Status. Press Ok. The Softkey screen appears, showing the current feature assignments. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 43: Displaying Soft Key Labels While On A Call

    IP Phone 2001 , for the location of the Services key. (page 8) The soft key labels appear. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 44: Hiding Soft Key Labels

    IP Phone 2001 (page 8), for the location of the Services key. The soft key labels disappear. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 45: Viewing Feature Profiles

    From the main menu, open the Call Services menu. From the Call Services menu, select Details. Press Ok. The profile appears. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 46: Labeling Soft Keys

    Use the dialpad to enter the new label. Press Ok. The soft key label associated with that feature is changed. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 47: Using The Regional Menu

    Defining the time format (page 52) • Defining the date format (page 53) • Resetting the default time (page 55) Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 48: Selecting The Language

    Press Ok. The terminal now displays text in the selected language. You return to the previous screen. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 49: Selecting The Time Zone

    Press Ok. The time is displayed using the selected time zone. You return to the previous screen. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 50: Enabling Daylight Saving Time

    The word On appears with a check mark beside it, to indicate the feature is enabled. Press Ok. Daylight Savings Time is enabled. You return to the previous screen. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 51: Disabling Daylight Saving Time

    You return to the previous screen. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 52: Defining The Time Format

    A check mark appears beside the option, to indicate that it is enabled. Press Ok. The time is displayed in the selected format. You return to the previous screen. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 53: Defining The Date Format

    To enable a format, scroll to the format, and press Ok. A check mark appears beside the option, to indicate that it is enabled. Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks...
  • Page 54 Using the Regional menu Press Ok. The date is displayed in the selected format. You return to the previous screen. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 55: Resetting The Default Time

    Confirm the action. The terminal reverts to the default time settings. You return to the previous screen. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 56: Using The User Menu

    Viewing your login type (page 58) • Viewing, disabling, or enabling Auto Login (page 59) • Changing your password (page 60) Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 57: Viewing Your User Name

    From the User menu, select Username. Press Ok. The Username screen appears, with your user name displayed. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 58: Viewing Your Login Type

    Press the down navigation key to view the Joint screen. Press Ok to return to the User menu. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 59: Viewing, Disabling, Or Enabling Auto Login

    Press Ok. A check mark appears beside the item you selected. You return to the Auto Login screen. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 60: Changing Your Password

    The password is changed and you return to the previous menu. Use the new password the next time you log on. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks...

  • Page 61: Using The Terminal Menu

    Viewing and editing your audio profile (page 62) • Adjusting the contrast level of the display (page 64) • Performing a firmware upgrade (page 65) Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 62: Viewing And Editing Your Audio Profile

    If you select Default Volumes, another menu opens; perform one of these steps: • Select Handset. • Select Headset. • Select Handsfree. • Select Help. Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 63 Your audio profile changes and a check mark appears beside it. You return to the Audio Profile screen. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 64: Adjusting The Contrast Level Of The Display

    Stop pressing the key when you find the contrast you like. Press Ok. The current contrast level is saved and you return to the previous screen. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 65: Performing A Firmware Upgrade

    A confirmation screen appears. Confirm the action. A second confirmation screen appears. Confirm the action. The firmware is downloaded. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 66: Call Menu

    Accessing the Feature menu (page 67) • Resetting the Inbox or Outbox (page 68) • Resetting soft keys to the defaults (page 69) Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 67: Accessing The Feature Menu

    From the Settings menu, open the Call menu. From the Call menu, open the Feature menu. Using the Feature menu (page 70), for procedures. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 68: Resetting The Inbox Or Outbox

    To reset the Outbox, press the down navigation key. On the Reset Outbox screen, press Ok. The Outbox is reset. You return to the Call screen. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 69: Resetting Soft Keys To The Defaults

    Press Yes. A confirmation screen appears. Confirm the action. The soft key assignments are reset to the default. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 70: Using The Feature Menu

    Enabling or disabling Auto Hide (page 78) • Defining your default feature (page 79) • Assigning the Outbox to a key (page 80) Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 71: Using The Assign Menu

    From the Call menu, open the Feature menu. From the Feature menu, select Assign. Press Ok. The Assign menu opens. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 72: Defining The Key Type

    • To assign a feature from the core, select Central. • To assign a feature locally, select Local. Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 73 The key type is assigned and a check mark appears beside the item to indicate that type is active. You return to the Feature screen. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks...

  • Page 74: Enabling Or Disabling Autoscroll

    A check mark appears beside the item to indicate your choice. You return to the Assign menu. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 75: Resetting The Feature Keys To The Defaults

    The Reset screen appears. Press Yes. The keys are reset to the default settings. You return to the Assign menu. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 76: Labeling A Feature

    When you have correctly entered the new label, press Ok. The new label is applied. You return to the Feature menu. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks...

  • Page 77: Using The Options Menu

    From the Call menu, open the Feature menu. From the Feature menu, select Options. Press Ok. The Options menu opens. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 78: Enabling Or Disabling Auto Hide

    A check mark appears beside the item to indicate if the feature is enabled or disabled. You return to the Options menu. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks...

  • Page 79: Defining Your Default Feature

    Press Ok. The selected key is now your default feature key. You return to the Options menu. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 80: Assigning The Outbox To A Key

    The Outbox is assigned to the selected key. You return to the Options menu. For more information about how to use your outbox, see Outbox (page 106). --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 81: Using The Directory Menu

    • Deleting an entry from the directory (page 86) • Making a call using the directory (page 87) Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 82: Adding An Entry To The Directory

    The Save screen appears. Press Ok to save your entry. A confirmation screen appears. Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 83 • To cancel the operation and exit from the Directory screens, press --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 84: Editing A Directory Entry

    Ok. • If you do not want to edit the name, press OK. The Feature Key screen appears. Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 85 • To cancel the operation and exit from the Directory screens, press --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 86: Deleting An Entry From The Directory

    Press the down navigation key until the Delete screen appears. Press Ok. A confirmation screen appears. Confirm the action --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 87: Making A Call Using The Directory

    From the Directory list, select the name or number that you want to call. Press Ok. The Dial screen appears. Press Ok The number is dialed. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 88: Using The Inbox

    Storing a number from the Inbox (page 91) • Using the Inbox to make a call (page 92) Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 89: Accessing The Inbox

    • Select Display to view caller information. • Select Store to store the number in the directory. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 90: Viewing Inbox Call Information

    Press the down navigation key. The Display screen appears. Continue to press the down navigation key to view the information. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 91: Storing A Number From The Inbox

    Press the down navigation key to select Store. Press Ok. The Edit screen appears. Editing a directory entry (page 84), for this procedure. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 92: Using The Inbox To Make A Call

    Editing a predialed number (page 23). • To make the call, see Make a call using predial (page 22). --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 93: Using The Outbox

    Storing a number from the Outbox (page 96) • Using the Outbox to make a call (page 97) Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 94: Accessing The Outbox

    • Select Display to view caller information. • Select Store to store the number in the directory. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 95: Viewing Outbox Call Information

    Press the down navigation key. The Display screen appears. Continue to press the down navigation key to view the information. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 96: Storing A Number From The Outbox

    Press the down navigation key to select Store. Press Ok. The Edit screen appears. Editing a directory entry (page 84), for this procedure. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 97: Using The Outbox To Make A Call

    Editing a predialed number (page 23). • To make the call, see Make a call using predial (page 22). --End-- Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 98: Call Services

    Call Services The introduction of Call Services gives the IP Phone 2001 access to Centrex features, which are assigned by your system administrator. Any call service features that are provisioned on your line are available when the IP Phone 2001 logs on to the Centrex IP Client Manager (CICM).

  • Page 99: Soft Key Assignment

    The method for this provisioning is based on the numerical order of the feature keys on the core. For example, if you transfer from an IP Phone 2004 to an IP Phone 2001 for the first time, the Call Service features that were provisioned on feature keys 2, 3, and 4 on the 2004, are assigned to soft keys 2, 3, and 4 based on the feature profile of each feature.

  • Page 100: Examples Of Feature To Soft Key Mapping

    • Not all features are available on all telephones. Consult your system administrator to verify which features are available to you. Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks...
  • Page 101 Hide when active None Busy Override Hide when idle None Ring Again Never hide None Call Waiting Never hide Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 102 Hide when active None Busy Override Hide when idle None Ring Again Never hide None Call Waiting Never hide Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 103 Hide when active None Busy Override Hide when idle None Ring Again Never hide Call Waiting Never hide None Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 104: Mute Feature

    Mute feature The IP Phone 2001 does not have a fixed Mute key, but a Mute feature is available from the feature list. The Mute feature profile is Hide when idle, therefore the item appears in the display only when the handset is active.

  • Page 105: Inbox

    Inbox The IP Phone 2001 has a dedicated fixed key for the Inbox. The system logs the incoming key number, time and date, as well as the display shown on the IP Phone 2001 at the time of the incoming call. The information from the display is captured only if the call lasts for more than two seconds.

  • Page 106: Outbox

    To use the Outbox, you must assign the Outbox feature to a soft key. After you assign a key, the IP Phone 2001 logs all outgoing calls. The system logs the outgoing key number, time, and date. If the duration of the call is more than two seconds, the system captures the display as it appeared when the call was made.

  • Page 107: Using The Dialpad To Enter Text

    Use the navigation keys to scroll through the list and select the symbol. • Press Ok to save the symbol to the text string you are entering. Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 108 Using the dialpad to enter text --End-- Procedure job aid This list shows the output associated with each key on the dialpad. Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...

  • Page 109: Use The Ip Phone 2001 With The Ip Softphone M6350

    IP Phone 2002 or 2004, which has dedicated Feature Keys. Contact your system administrator for more information about how to set up a joint session between your IP Phone 2001 and an IP Softphone m6350. Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard...

  • Page 110: Access Code Summary

    Use Table 1 to keep track of the feature Access Codes. Assigned feature access codes Feature Access Code Feature Access Code Carrier VoIP Nortel IP Phone 2001 User Guide NN10300-005 06.04 Standard (I)SN09U October 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 112 Document date: October 2006 Product release: (I)SN09U Job function: Fundamentals Type: NTP Language type: EN To provide feedback or report a problem in this document, go to www.nortel.com/documentfeedback. Nortel, the Globemark design, and the Nortel corporate logo are trademarks of Nortel Networks.

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