Call Services; Call Services Menu; Feature Profiles - Nortel IP Phone 2001 User Manual

Call Services

The introduction of Call Services gives the IP Phone 2001 access to Centrex
features, which are assigned by your system administrator. Any call service
features that are provisioned on your line are available when the IP Phone
2001 logs on to the Centrex IP Client Manager (CICM).
You can have a maximum of 14 features assigned to your line. The full list of
features is accessed through the Call Services menu. It is from this list that
you can choose specific features to assign to the soft keys on the IP Phone
2001.
Not all features are available on all IP Phones.

Call Services menu

The Call Services menu has six items:
• Activate—allows you to activate the selected feature
• Change Softkey—allows you to change the feature assigned to the
selected soft key
• Details—allows you to view the profile of the selected feature
• Label—allows you to relabel the selected soft key
• Softkey Status—allows you to view the current features assigned the soft
keys
• Unassign—allows you to remove a feature assignment from a soft key

Feature profiles

Each Centrex feature has a profile. The profile determines when the feature
appears in the display, based on the current state of the terminal: idle or active.
There are three possible profiles:
• Hide when idle
• Hide when active
• Never hide
Copyright © 2006, Nortel Networks
Carrier VoIP
Nortel IP Phone 2001 User Guide
NN10300-005 06.04 Standard
(I)SN09U October 2006
Nortel Networks Confidential