Problem
Probable Cause
Line Sync LED does
Configuration or
not come on.
address is incorrect.
Damaged or
improper cabling.
Host is not
configured for a
printer at the
address specified.
Host is not
operating.
Printer is not in a
ready status.
Twinax cable
improperly
terminated.
Twisted pair cabling
is used.
Printer loses host
Improper printer
communications
configuration on the
(drops offline).
host.
Improper or
damaged cabling.
Printer Not Ready
Damaged or loose
(message displayed
printer cable.
at host).
Printer fault, such as
paper out, paper
jam, etc.
3
Troubleshooting
Action
Make sure the host is
configured for the proper
printer at the proper
address.
Check host cabling for
damage or improper
connection.
Make sure the host is
properly configured for the
printer.
Check host system.
Make sure printer is online,
has paper, etc.
Make sure the prior device
is not terminated (some PC
emulator cards may
terminate mid-line).
Use a balun (line balance
converter) to make sure that
the transmission line is
balanced and properly
connected.
Check that the proper
printer is configured for the
address on the host.
Check host cabling for
improper connections or
damage.
Check printer cable for
damage or improper
connection.
Make sure the printer has
paper, is clear of jams, etc.
3-7
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