Snap-On PRO-LINK EDGE Hardware User Manual page 173

Chapter
• Using the Support Menu
8
Scan Vehicle Logging
The Scan Vehicle Logging utility is used by Snap‐on Technical Support to assist in
solving vehicle connection issues. The log is not visible to the user. However, it
provides connection information useful to the Technical Support team when
solving connection issues.
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Manual Scan
Manual Scan is used in instances where you want to load an application that was
not presented for selection during HD Scan (e.g., Heavy Duty Standard J1708).
Manual Scan is also used by Technical Support in resolving customer support
issues. Manual Scan can also be useful for bypassing issues that may occur
during an automatic vehicle scan.
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To initiate the Manual Scan feature:
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172 PRO-LINK Edge Hardware and Software User's Manual
NOTE:
Do not enable this utility unless directed to do so by a Technical Support
specialist.
NOTE:
Prior to initiating a manual vehicle scan, the vehicle should be in a key-on,
engine-off state. For detailed information on connecting the device to a
vehicle, see Connecting to a Vehicle in Chapter 3 of this manual.
Touch the Scan button (see Figure 8.11).