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TROUBLESHOOTING
List of Symptoms
If you have a minor problem with your machine, check the following solutions. If the solutions suggested
do not correct the problem, contact your authorized Brother dealer. Touch
for advice about minor sewing problems during sewing. Touch
the original screen.
■ Getting Ready
Problem
Cannot thread the
Needle is not in the correct position.
needle.
Needle is installed incorrectly.
Needle is turned, bent or the point is dull.
Upper threading is incorrect.
The needle threader hook is bent and does not
pass through the eye of the needle.
The needle threader lever cannot be moved or
returned to its original position.
A size 65/9 needle is being used.
Cannot lower the
Presser foot was raised using the "Presser
presser foot with the
Foot Lifter" button.
presser foot lever.
Bobbin thread does
The thread is not passed through the bobbin
not wind neatly on the
winding thread guide correctly.
bobbin.
Bobbin spins slowly.
The thread that was pulled out was not wound
onto the bobbin correctly.
The empty bobbin was not set on the pin
properly.
While winding the
You did not wind the bobbin thread properly
bobbin, the bobbin
when you initially wound the bobbin, or the
thread was wound
bobbin thread was not properly set in the
below the bobbin
guides.
winder seat.
The bobbin thread
Needle is turned, bent or the point is dull.
cannot be pulled up.
Bobbin is set incorrectly.
Machine does not
All keys and buttons have been locked by
operate.
Nothing appears in
Main power switch is not turned on.
the LCD.
The plug of the power cord is not inserted into
an electrical outlet.
The LCD screen does
The brightness of the screen is not adjusted.
not look very clear.
Nothing happens,
The screen has been locked.
even if the LCD
display is touched.
The LCD screen is
Condensation has formed on the LCD screen. After a while, the cloudiness will disappear.
fogged up.
The dual purpose
The dual purpose stylus is dirty.
stylus cannot be
operated.
The battery is dead.
186
Cause
.
Solution
Press the "Needle Position" button to raise the
needle.
Reinstall the needle correctly.
Replace the needle.
Check the steps for threading the machine and
rethread the machine.
Contact your authorized Brother dealer.
Contact your authorized Brother dealer.
The needle is incompatible with the needle
threader. Manually pass the thread through the
eye of the needle.
Press the "Presser Foot Lifter" button to lower
the presser foot.
Correctly pass the thread through the bobbin
winding thread guide.
Touch
in the bobbin winding window to
increase the bobbin winding speed.
Wind the thread that was pulled off around the
bobbin 5 or 6 times clockwise.
Set the empty bobbin on the pin and slowly
turn the bobbin until you hear it click in place.
After removing the thread wound below the
bobbin winder seat, wind the bobbin correctly.
Follow the drawn images on the top of the
machine for guidance when threading the
machine for bobbin winding.
Replace the needle.
Reset the bobbin thread correctly.
Touch
to unlock all keys and buttons.
Turn the main power to ON.
Insert the plug of the power cord into an
electrical outlet.
Adjust the [Screen Display Brightness] in the
settings screen.
Touch either of the following keys to unlock
the screen.
Clean the light-emitting part of the dual
purpose stylus.
Replace the battery with a new one.
at any time to return to
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