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Xerox Phaser 8400 Service Manual page 124

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Jam Code Troubleshooting Procedures
N2W
Y-axis motor event during imaging. Probably a software fault.
1.
Ensure ground planes and ground straps are intact.
N4A
Y-axis motor stalled on powerup following an abnormal printer shutdown
1.
Run diagnostic Check Y-axis Motor test.
N4B
Y-axis motor stalled on powerup following a normal printer shutdown
1.
Run diagnostic Check Y-axis Motor test.
N4C
Y-axis motor stalled during mechanical recovery
1.
Run diagnostic Check Y-axis Motor test.
N4D
Y-axis motor stalled during an printer warmup
1.
Run diagnostic Check Y-axis Motor test.
NFE
Y-axis motor stalled while the printer was in its ready state
1.
Run diagnostic Check Y-axis Motor test.
N4F
Y-axis motor stalled while the printer was in a fault state
1.
Run diagnostic Check Y-axis Motor test.
N4G
Y-axis motor stalled while the printer performed an auto drum maintenance cycle
1.
Run diagnostic Check Y-axis Motor test.
N4H
Y-axis motor stalled while the printer performed printhead maintenance
1.
Run diagnostic Check Y-axis Motor test.
N4J
Y-axis motor stalled while the printer performed printhead purge
1.
Run diagnostic Check Y-axis Motor test.
N4K
Y-axis motor stalled while the printer performed an oil transfix roller cycle.
1.
Ensure the process drive gearbox is correctly aligned.
2.
Run diagnostic Check Y-axis Motor test.
N4L
Y-axis motor stalled while the printer was in standby mode
N4S
Y-axis motor stalled while the printer staged for transfix
1.
Run diagnostic Check Y-axis Motor test.
N4T
Y-axis motor stalled while the printer transfixed the print
1.
Run diagnostic Check Y-axis Motor test.
N4V
Y-axis motor stalled while the printer performed a print drum maintnenance cycle
1.
Ensure the process drive gearbox is correctly aligned.
2.
Run diagnostic Check Y-axis Motor test.
N4W
Y-axis motor stalled while the printer imaged the drum
1.
Run diagnostic Check Y-axis Motor test.
N4X
Y-axis motor stalled while the print exited the printer.
1.
Run diagnostic Check Y-axis Motor test.
Error Messages and Codes
(Continued)
3-57

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