Print Jobs Do Not Print - Ricoh M C240FW User Manual

Troubleshoot a problem
Action
1 Using the Print Quality Test Pages, measure the
distance between the repeating defects on the
affected color page.
2 Check if the repeating defects match any of the
following measurements:
Print cartridges
25.70 mm (1.01 in.)
•
35.30 mm (1.39 in.)
•
75.6 mm (2.98 in.)
•
26.7 mm (1.05 in.)
•
Fuser
• 56.5 mm (2.22 in.)
Transfer module
25.10 mm (0.99 in.)
•
59.70 mm (2.35 in.)
•
28.30 mm (1.11 in.)
•
65 mm (2.56 in.)
•
44 mm (1.73 in.)
•
Do the repeating defects match any of the
measurements?

Print jobs do not print

Action
Step 1
1
From the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
2
Print the document.
Is the document printed?
Yes
Take note of the distance, and
then contact customer support.
Yes
The problem is solved.
No
Take note of the distance,
and then contact customer
support.
No
Go to step 2.
181