Ricoh M C251FW User Manual
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Ricoh M C251FW User Manual

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User's Guide
For safe and correct use, be sure to read Safety Information separately
provided before using the machine.

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Do you have a question about the M C251FW and is the answer not in the manual?

Questions and answers

James Athey
April 19, 2025

we are getting a message that says not detecting paper with paper tray in the machine

0
1 comments:
Mr. Anderson
May 10, 2025

The Ricoh M C251FW may show a "not detecting paper" message with the paper tray inserted due to one or more of the following reasons:

1. The paper tray is empty.
2. The paper tray does not contain A4, Letter, or Legal size paper.
3. The paper tray’s side fence is set too tightly.
4. The paper is too thick or too thin.
5. Printed or used paper is loaded instead of new sheets.
6. Sheets are sticking together and not feeding properly.

To resolve the issue, load valid size paper, adjust the side fence correctly, use recommended paper, and fan the sheets before loading.

This answer is automatically generated

0
Guy
May 22, 2025

How to fix memory overload

0

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Summary of Contents for Ricoh M C251FW

  • Page 1 User's Guide For safe and correct use, be sure to read Safety Information separately provided before using the machine.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS How to Find Information about Operations and Troubleshooting...............11 Operating Manual (Printed)........................11 Operating Manual (Digital Format)......................11 How to Read This Manual..........................12 Introduction..............................12 Symbols Used in This Manual........................12 Model-Specific Information........................12 Disclaimer..............................13 Notes................................13 Note to Administrator..........................14 List of Option..............................
  • Page 4 Character Entry Display..........................41 Available Characters...........................42 Entering Text..............................42 Using RICOH Smart Device Connector......................44 Connecting a Smart Device to the Machine Using NFC................45 Writing the Machine's Information to the NFC with a Smart Device............45 Using the Application on a Smart Device by Using NFC.................45 2.
  • Page 5 Placing Originals in the Auto Document Feeder..................76 About Originals............................77 3. Printing Documents What You Can Do with the Printer Function....................81 Configuring Option Settings for the Printer....................82 Conditions for Bidirectional Communication..................... 82 If Bidirectional Communication is Disabled....................82 Displaying the Printing Preferences Dialog Box.....................85 Displaying the Printing Preferences Dialog Box from the [Start] Menu...........
  • Page 6 Basic Procedures for Saving Scan Files on a USB Flash Memory Device..........148 Basic Operation for RICOH Scan Utility V2....................151 Preparations for Using RICOH Scan Utility V2..................151 Using RICOH Scan Utility V2 to Scan to a Computer................151 Basic Operation for TWAIN Scanning......................156 Using TWAIN Scanner..........................156 TWAIN Scanning............................
  • Page 7 Installing the ICA Driver..........................160 Using ICA Scanner............................160 ICA Scanning.............................160 Settings You Can Configure in the ICA Dialog Box................161 Using SANE Scanning..........................163 Specifying Scan Settings for Scanning......................164 Specifying the Scanning Size According to the Size of the Original............164 Adjusting Image Density...........................
  • Page 8 Receiving an Internet Fax..........................204 Forwarding or Storing Faxes in Memory....................206 Receiving or Rejecting Faxes from Special Senders................210 Lists/Reports Related to Fax......................... 213 7. Configuring the Machine Using the Control Panel Basic Operation.............................215 Menu Chart..............................216 Copier Settings...............................217 Scanner Settings............................222 Fax Settings..............................
  • Page 9 Fax Tab...............................282 Priority Tray Tab............................285 Toner Saving Tab............................285 I/O Timeout Tab............................286 Black-and-White Print Priority Tab......................286 Registering Destinations..........................287 Registering Fax Special Senders........................288 Restricting Machine Functions According to User..................289 Enabling the User Restriction Settings...................... 289 When Machine Functions are Restricted..................... 293 Configuring the Network Settings........................
  • Page 10 Set Date/Time Tab............................319 Energy Saver Mode Tab.......................... 320 9. Maintaining the Machine Replacing the Print Cartridge........................321 Replacing the Waste Toner Bottle........................ 326 Replacing a Component..........................332 Replacing the Intermediate Transfer Unit....................332 Replacing the Fusing Unit and Transfer Roller..................332 Cautions When Cleaning..........................333 Cleaning the Toner Density Sensor......................
  • Page 11 When You Cannot Make Clear Copies....................384 When You Cannot Make Copies as Wanted..................385 Scanner Problems............................386 When You Cannot Browse the Network to Send a Scan File............... 386 When Scanning Is Not Done As Expected..................... 386 Fax Problems..............................387 When You Cannot Send or Receive Fax Messages As Wanted............387 When an Error Is Notified via a Report or E-mail...................390 Error Code..............................
  • Page 12 Paper Feed Unit TK1220..........................421 Consumables..............................423 Print Cartridge............................423 Waste Toner Bottle............................424 Information for This Machine........................425 User Information on Electrical & Electronic Equipment (mainly Europe and Asia)..425 Note for the Battery and/or Accumulator Symbol (For EU countries only)......... 426 Environmental Advice for Users (mainly Europe)...............

  • Page 13: How To Find Information About Operations And Troubleshooting

    This manual explains how to set up the machine. It also explains how to remove the machine from the packaging and how to connect it to a computer. Operating Manual (Digital Format) Operating manuals can be viewed from Ricoh's website. Viewing from a web browser Access the Internet from a web browser.

  • Page 14: How To Read This Manual

    How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.

  • Page 15: Disclaimer

    The following information is region-specific. Read the information under the symbol that corresponds to the region of your machine. (mainly Europe and Asia) If the label contains the following, your machine is a region A model: • CODE XXXX -25, -27 •...

  • Page 16: Note To Administrator

    The manufacturer shall not be responsible for any damage or expense that might result from the use of parts other than genuine parts from the manufacturer with your office products. Note to Administrator Password Certain configurations of this machine can be password-protected to prevent unauthorized modifications by others.

  • Page 17: List Of Option

    • For details about creating passwords and configuring the user restriction settings, see page 289 "Restricting Machine Functions According to User". List of Option Option List Referred to as Paper Feed Unit TK1220 Paper feed unit • If Paper feed unit is attached, "Tray 2" appears on the machine's control panel. About IP Address In this manual, "IP address"...

  • Page 18: Supplied Items

    Supplied Items Open the box and take out all supplied items. Check that all the following items are present: • Power Cord • Modular cable (mainly North America) • Starter cartridge - Cyan • Starter cartridge - Magenta • Starter cartridge - Yellow •...

  • Page 19: Guide To The Machine

    1. Guide to the Machine This chapter describes preparations for using the machine and its operating instructions. Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior: Front View ECC102...
  • Page 20 1. Guide to the Machine Name Description Input Tray for the ADF (Auto Place stacks of originals here. They will feed in document feeder) automatically. This tray can hold up to 50 sheets of plain paper. Auto Document Feeder The ADF is integrated with the exposure glass cover. (Exposure Glass Cover) Open this cover to place originals on the exposure glass.

  • Page 21: Exterior: Rear View

    Guide to Components Exterior: Rear View ECC103 Name Description G3 (analog) Line Interface Connector For connecting a telephone line. External Telephone Connector For connecting an external telephone. USB Port For connecting the machine to a computer using a USB cable. Ethernet Port For connecting the machine to the network using a network interface cable.
  • Page 22 1. Guide to the Machine Name Description Power Socket For connecting the power cord to the machine. Button for Sliding the ADF Press to slide the ADF towards the rear of the machine and hold it in that position, if paper output to the output tray is difficult to retrieve.

  • Page 23: Interior

    Guide to Components ECC105 Interior ECC106...

  • Page 24: Control Panel

    1. Guide to the Machine Name Description Print Cartridge Install the print cartridges from the machine rear, in the order of cyan (C), magenta (M), yellow (Y), and black (K). Messages appear on the screen when print cartridges need to be replaced, or new ones need to be prepared.
  • Page 25 Guide to Components Name Description Display panel This is a touch panel display that features icons, keys, and shortcuts that allow you to navigate the screens of the various functions and provide you with information about operation status and other messages. You can display the software keyboard by double tapping the entry area on the display.
  • Page 26 1. Guide to the Machine Name Description Fax indicator Indicates the status of the fax functions. Lights up when received faxes that have not been printed out exist in the machine's memory. Flashes when the machine is unable to print out the faxes due to machine errors such as an empty paper tray or a paper jam.

  • Page 27: Installing Option

    Installing Option Installing Option This section explains how to install options. Attaching Paper Feed Unit • Touching the prongs of the power cable's plug with anything metallic constitutes a fire and electric shock hazard. • Do not handle the power cord plug with wet hands. Doing so can result in electric shock. •...
  • Page 28 1. Guide to the Machine Remove the adhesive tape from the optional paper feed unit. DPP210 Standing at the front and back of the machine, two persons should lift the machine using the inset grips on the sides. DUE287 There are three upright pins on the optional paper feed unit. Align the holes of the machine with the pins, and then lower the machine slowly.
  • Page 29 Installing Option • If the optional paper feed unit is not installed properly, try to install it again by repeating the procedure. If the problem persists, contact your sales or service representative. • For details about printing the configuration page, see page 259 "Printing Lists/Reports".

  • Page 30: How To Use The [Home] Screen

    1. Guide to the Machine How to Use the [Home] Screen • The [Home] screen is set as the default screen when the machine is turned on. You can change this default setting under Function Priority. See page 251 "Administrator Tools Settings". Displaying the [Home] Screen Press the [Home] key.
  • Page 31 How to Use the [Home] Screen [Home] screen 1 M0EQPC5102 [Home] screen 2 M0EQPC5103 1. Supply Information icon Displays the remaining amount of toner. 2. [Scanner] Press to scan originals and save images as files. For details about how to use the scanner function, see page 123 "Scanning Originals". 3.
  • Page 32 1. Guide to the Machine This icon appears when Wireless LAN is enabled. When wireless LAN connection is enabled, the icon appears. When Wi-Fi Direct connection is enabled, the icon appears. Press to switch pages when the icons are not displayed on 1 page. 6.

  • Page 33: Customizing The [Home] Screen

    Customizing the [Home] Screen Customizing the [Home] Screen You can add shortcuts to favorite items in the [Home] screen. You can recall favorite items by pressing the shortcut icons. You can rearrange the order of the function and shortcut icons. How to Customize the [Home] Screen You can customize the [Home] screen to make it more accessible.

  • Page 34: Deleting An Icon On The [Home] Screen

    1. Guide to the Machine Select [Move Up] or [Move Down]. The position of an icon switches from that of another icon located ahead or behind. • You cannot change the order of the icons on the [Home] screen 1. Deleting an Icon on the [Home] Screen Delete unused favorite item icons.

  • Page 35: Registering Frequently Used Functions

    Registering Frequently Used Functions Registering Frequently Used Functions You can store frequently used job settings in the machine memory and recall them easily. Registering Functions in a Favorite Item You can register up to 12 favorite items for each function. The following settings can be registered to favorite items: •...

  • Page 36: Recalling A Favorite Item

    1. Guide to the Machine Example of favorite items Copier Favorite item name Favorite item description Effect Eco copy Specify [Sim to Dup]. You can save paper and toner. Thumbnail copy Specify settings to combine You can copy up to four and print a multiple pages on pages onto one side of a one side or both sides of...

  • Page 37: Deleting A Favorite Item

    Registering Frequently Used Functions Press the [Home] key. ECC202 Press [ ] until the favorite item icon you want appears. Press the favorite item icon. • Using the favorite item causes the previous settings to be cleared. Deleting a Favorite Item Press the [Home] key.

  • Page 38: Displaying Frequently Used Modes Preferentially

    1. Guide to the Machine Displaying Frequently Used Modes Preferentially Specify the mode to be displayed immediately after the operation switch is turned on, or when System Reset mode is turned on. Press the [Home] key. ECC202 Press the [Setting] icon. Press [Administrator Tools].

  • Page 39: Multi-Access

    Multi-access Multi-access This machine can perform multiple jobs using different functions, such as copying and faxing, at the same time. Performing multiple functions simultaneously is called "Multi-access". The following table shows the functions that can be performed simultaneously. Current job Types of jobs that can be executed simultaneously •...
  • Page 40 1. Guide to the Machine Current job Types of jobs that can be executed simultaneously • Copying • Scanning (Pull-type) • Scanning (Push-type) • Scan to USB Fax memory reception (storing • Internet Fax transmission a received fax into the •...
  • Page 41 Multi-access • If you try to use a function that cannot be performed simultaneously, you will hear a beep sound from the machine or see a failure message pop up on your computer screen. In this case, try again after the current job is finished.

  • Page 42: About Operation Tools

    1. Guide to the Machine About Operation Tools This section explains the operation tools of this machine. Control Panel The control panel contains a screen and keys for controlling the machine. They allow you to configure the machine's various settings. For details about how to use the control panel, see page 215 "Configuring the Machine Using the Control Panel".

  • Page 43: Entering Characters

    Entering Characters Entering Characters This section describes how to enter text on the screens of the functions such as copier or fax or on the Setting screen. The cursor appears if you tap the text field. If you tap the text field again after the cursor appears, the keyboard appears.

  • Page 44: Available Characters

    1. Guide to the Machine Available Characters You can enter the following characters: • Alphabetic characters • Symbols • Numerals 0123456789 Entering Text When you enter a character, it appears at the position of the cursor. Entering letters Press the letters you want to enter. Entering alphanumeric characters and symbols Press [ ] or [ ]to select [123], [,.-&@%], or [Latin].
  • Page 45 Entering Characters Deleting characters Press [ ] to delete characters.

  • Page 46: Using Ricoh Smart Device Connector

    To use RICOH Smart Device Connector, access the App Store or Google Play with your smart device, search for and download the "RICOH Smart Device Connector" application from the site. Check the App Store or Google Play to see the functions you can use on RICOH Smart Device Connector.

  • Page 47: Connecting A Smart Device To The Machine Using Nfc

    Connecting a Smart Device to the Machine Using NFC Connecting a Smart Device to the Machine Using NFC This section describes how to connect your smart device to the machine using NFC. Writing the Machine's Information to the NFC with a Smart Device Configure the network connection of the machine.
  • Page 48 1. Guide to the Machine...

  • Page 49: Paper Specifications And Adding Paper

    2. Paper Specifications and Adding Paper This chapter describes how to load paper and originals and about their specifications. Workflow for Loading Paper and Configuring Paper Sizes and Types This section explains how to load paper and operations required after paper is loaded. After following the procedures below, you can copy or print on the paper that is loaded in the machine.

  • Page 50: Loading Paper

    2. Paper Specifications and Adding Paper Loading Paper This section explains how to load paper into the paper tray and the bypass tray. • When loading paper, take care not to trap or injure your fingers. • When pulling out the paper tray, do not pull it out swiftly. The tray may fall and cause injury. For information about supported paper, precautions for storing paper and print areas, see page 62 "Supported Paper".
  • Page 51 Loading Paper Pull out the paper tray carefully with both hands. ECC076 Place the tray on a flat surface. Push the metal plate down until it clicks. ECC077 Align the side fences and end fence with the paper size. ECC078...
  • Page 52 2. Paper Specifications and Adding Paper Fan the paper before loading it. DAC344 Load the paper in the tray with the print side faced up. Make sure the paper is not stacked higher than the upper limit marked inside the tray. Make sure the paper is not stacked higher than the projection on the side fences.
  • Page 53 Loading Paper ECC081 • The upper limit differs depending on the paper type (thin or thick paper). See the label inside the tray to check the upper limit. • The remaining paper indicator on the right front side of the paper tray shows approximately how much paper is remaining.
  • Page 54 2. Paper Specifications and Adding Paper Push the metal plate down until it clicks. ECC077 Pinch the extender, and then pull out the extender until it clicks. ECC110 After extension, check that the arrows on the extender and tray are aligned. ECC111 Follow Steps 3 to 7 in "Loading Paper into Tray1 and 2".

  • Page 55: Loading Paper Into Bypass Tray

    Loading Paper Loading Paper into Bypass Tray • Do not load paper while the machine is printing. • Load paper with the print side down and in the short-edge feed direction. • Curled paper may jam. Straighten curled paper before loading. •...

  • Page 56: Loading Envelopes

    2. Paper Specifications and Adding Paper Support the paper with both hands, and insert it carefully until it stops. ECC114 Loading Envelopes • Avoid using self-adhesive envelopes. They may cause machine malfunctions. • Check there is no air in the envelopes before loading. •...
  • Page 57 Loading Paper M0EQIC0105 • When Using the Bypass Tray • If the envelope flap is on a long side, place the envelope with the flap side on the right. M0EQIC0106...

  • Page 58: Specifying Paper Type And Paper Size Using The Control Panel

    2. Paper Specifications and Adding Paper Specifying Paper Type and Paper Size Using the Control Panel This section describes how to specify the paper size and paper type using the control panel. • Paper type and size can also be specified using the printer driver. For details, see the printer driver Help.

  • Page 59: Specifying The Standard Paper Size

    Specifying Paper Type and Paper Size Using the Control Panel Specifying the Standard Paper Size This section describes how to specify the standard paper size. Press the [Home] key. ECC202 Press the [Setting] icon on the [Home] screen. Press [Paper Settings]. Select the tray for which you want to specify the paper size.
  • Page 60 2. Paper Specifications and Adding Paper Press the [Home] key. ECC202 Press the [Setting] icon on the [Home] screen. Press [Paper Settings]. Select the tray for which you want to specify the paper size. Press [ ] twice. Press [Custom Size]. Select [mm] or [inch].

  • Page 61: Specifying Paper Type And Paper Size Using Web Image Monitor

    Specifying Paper Type and Paper Size Using Web Image Monitor Specifying Paper Type and Paper Size Using Web Image Monitor This section describes how to specify paper sizes and types using Web Image Monitor. Start the web browser and access the machine by entering its IP address. The top page of Web Image Monitor appears.

  • Page 62: Specifying Paper Type And Paper Size Using The Printer Driver

    2. Paper Specifications and Adding Paper Specifying Paper Type and Paper Size Using the Printer Driver • Make sure that the paper type and size specified with the printer driver matches the type and size of the paper loaded in the tray. Since this machine does not detect paper sizes automatically, the type or size of the paper may be mismatched and the print job may not print correctly.

  • Page 63: When Using Macos

    Specifying Paper Type and Paper Size Using the Printer Driver Click the [Paper] tab. ECC251 In the [Input Tray:] list, select the paper tray you want to use for printing. In the [Paper Type:] list, select the type of paper that is loaded in the paper tray. Select the [Print On] check box and select the size of the paper that is loaded in the paper tray.

  • Page 64: Supported Paper

    2. Paper Specifications and Adding Paper Supported Paper • After loading paper in the tray, specify the paper type and size using the control panel. This machine does not detect the paper size automatically. • When loading custom size paper into Tray 1 or the bypass tray, specify the width and length using the control panel and the printer driver.
  • Page 65 Supported Paper Type Size Weight Capacity* Plain Paper 1 Custom size: 60 to 163 g/m Plain Paper 2 90 to 216 mm in width, (16 to 43 lb.) (80 g/m , 20 lb.) Middle Thick Paper 148 to 356 mm in length Recycled Paper (3.54 to 8.50 inches in width, Thick Paper 1...
  • Page 66 2. Paper Specifications and Adding Paper Bypass tray Type Size Weight Capacity Plain Paper 1 A4, B5 JIS, A5 LEF, A5 SEF, B6 60 to 163 g/m JIS, A6, 8 × 14, 8 × 11, Plain Paper 2 (16 to 43 lb.) ×...

  • Page 67: Specifications Of Paper Types

    Supported Paper • PCL printer driver When [Gradation:] in [Print Quality] is set to [Fine] • PostScript 3 printer driver When [Print Quality] in [Printer Features] is set to [Best Quality] Specifications of Paper Types The following tables describe the types of paper that can be used with this machine. •...
  • Page 68 2. Paper Specifications and Adding Paper Middle Thick Paper Item Description Paper thickness 82 to 90 g/m (22 to 24 lb.) Supported paper tray Can be used with any of the paper trays. A4, B5 JIS, 8 × 14, 8 ×...
  • Page 69 Supported Paper Item Description Supported paper tray Can be used with any of the paper trays. Duplex supported size A4, B5 JIS, 8 × 14, 8 × 11, 7 × 10 , 8 × 13, 8 × 13, × 13, 16K, 8 ×...
  • Page 70 2. Paper Specifications and Adding Paper Item Description Duplex supported size A4, B5 JIS, 8 × 14, 8 × 11, 7 × 10 , 8 × 13, 8 × 13, × 13, 16K, 8 × 13 × 13 Notes If the paper thickness is outside the specified range, select [Thin Paper], [Plain Paper], [Thick Paper 1], or [Thick Paper 2].
  • Page 71 Supported Paper Item Description Duplex supported size None Notes • The number of sheets that can be printed in one minute is approximately half that of middle thick paper. • If the paper thickness is outside the specified range, select [Thick Paper Cardstock Item Description...
  • Page 72 2. Paper Specifications and Adding Paper Envelope Item Description Supported paper tray Tray 1 and bypass tray Duplex supported size None Notes • Avoid using self-adhesive envelopes. They may cause machine malfunctions. • The number of envelopes that can be printed per minute is approximately half that of middle thick paper.
  • Page 73 Supported Paper DAC573 • When fanning envelopes, make sure they are not stuck together. If they are stuck together, separate them. • When fanning envelopes, make sure the envelope flaps are not stuck. If they are stuck, separate them. • Before loading envelopes, flatten them out so that their curl does not exceed that shown as shown below.

  • Page 74: Non-Recommended Paper Types

    2. Paper Specifications and Adding Paper • PCL printer driver When [Gradation:] in [Print Quality] is set to [Fine] • PostScript 3 printer driver When [Print Quality] in [Printer Features] is set to [Best Quality] Non-Recommended Paper Types Do not use the following types of paper: •...

  • Page 75: Print Area

    Supported Paper When storing paper: • Do not store paper in a humid place. • Do not store paper in direct sunlight. • Do not stand paper on its edge. • Store any leftover paper in a wrapping or box supplied with the paper. Print Area The diagram below shows the area of the paper that the machine can print on.
  • Page 76 2. Paper Specifications and Adding Paper Envelope DAC577 1. Print area 2. Feed direction 3. Approximately 10 mm (0.4 inches) 4. Approximately 15 mm (0.6 inches) Copier function DAC580 1. Print area 2. Feed direction 3. Approx. 4 mm (0.2 inches) 4.
  • Page 77 Supported Paper Fax function DAC580 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 2 mm (0.08 inches) • Borderless printing is not supported. • The print area may vary depending on the paper size, printer language and printer driver settings. •...

  • Page 78: Placing Originals

    2. Paper Specifications and Adding Paper Placing Originals This section describes the types of originals you can set and how to place them. Placing Originals on the Exposure Glass This section describes the procedure for placing originals on the exposure glass. •...

  • Page 79: About Originals

    Placing Originals • To prevent multiple sheets from being fed at once, fan the pages of your original before placing them in the ADF. • Place the original squarely. Open the cover of the input tray for the ADF and adjust the guides according to the size of the original.
  • Page 80 2. Paper Specifications and Adding Paper • Paper size: 140 to 216 mm (5 to 8 inches) in width, 140 to 356 mm (5 to 14 inches) in length • Paper weight: 52 to 105 g/m (13.8 to 28.0 lb.) •...
  • Page 81 Placing Originals DAC579 Margins when using exposure glass In copier mode In scanner mode In fax mode 4 mm (0.2 inches) 0 mm (0 inches) 1 mm (0.05 inches) Right 3 mm (0.1 inches) 0 mm (0 inches) 1 mm (0.05 inches) Left 3 mm (0.1 inches) 0 mm (0 inches)
  • Page 82 2. Paper Specifications and Adding Paper...

  • Page 83: Printing Documents

    3. Printing Documents This chapter describes how to configure settings on the printer driver and print documents. What You Can Do with the Printer Function Duplex printing You can print on both sides of a sheet of paper. For details, see the printer driver Help. DSG261 Combined printing You can combine multiple pages and print them on a single sheet of paper.

  • Page 84: Configuring Option Settings For The Printer

    3. Printing Documents Configuring Option Settings for the Printer When bidirectional communication works correctly, your computer obtains information about option, paper size and paper feed direction settings from the machine automatically. Bidirectional communication also allows you to monitor machine status. Conditions for Bidirectional Communication To support bidirectional communication, the following conditions must be met: When connected with the network...
  • Page 85 Configuring Option Settings for the Printer Click the [Accessories] tab. ECC252 Select options installed from the [Options] area, and then make the necessary settings. Click [Paper Size Settings] tab. ECC253 In [Input Tray:] select which trays to use, and then, in [Paper Size:] select the size of the paper that you want to load in each tray.
  • Page 86 3. Printing Documents On the Apple menu, click [System Preferences...]. Click [Printers & Scanners]. Select the printer you are using, and then click [Options & Supplies...]. Click [Options], and then configure settings as needed. Click [OK]. Quit System Preferences.

  • Page 87: Displaying The Printing Preferences Dialog Box

    Displaying the Printing Preferences Dialog Box Displaying the Printing Preferences Dialog Box To change the default settings of the printer driver, configure settings in the [Printing Preferences] dialog box. To change the default settings of all applications, open the [Printing Preferences] dialog box from the OS.
  • Page 88 3. Printing Documents Click [File] in the upper left corner of the window, and then click [Print]. In the [Select Printer] list, select the printer you want to use. Click [Preferences]. • Procedures for opening the [Printing Preferences] dialog box vary depending on the application. For details, see the printer driver Help or the manuals provided with the application.

  • Page 89: Basic Operation Of Printing

    Basic Operation of Printing Basic Operation of Printing The following procedure explains how to perform basic printing. • Duplex printing is selected as the default setting. When Using Windows The procedure in this section is an example based on Windows 10. The actual procedure may vary depending on the operating system you are using.

  • Page 90: When Using Macos

    3. Printing Documents • You can specify which paper tray is selected first in [Paper Tray Priority] under [Paper Settings] when the trays are automatically selected while you are printing. For details about [Paper Tray Priority], see page 246 "Paper Settings". •...

  • Page 91: Canceling A Print Job

    Basic Operation of Printing Cancel the print job Cancel printing. • If [Auto Continue] under [System Settings] is enabled, the machine ignores the paper type and size settings and prints on whatever paper is loaded. Printing stops temporarily when the error is detected, and restarts automatically after about ten seconds using the settings made on the control panel.
  • Page 92 3. Printing Documents Click [×]. M0EQMC5100 • If you cancel a print job that has already been processed, printing may continue for a few pages before being canceled. • It may take a while to cancel a large print job. Canceling a print job while printing Press the [Clear/Stop] key.

  • Page 93: Printing Confidential Documents

    Printing Confidential Documents Printing Confidential Documents By the Locked Print function, you can password-protect print jobs. This means that your job is printed only after you enter the password using the machine's control panel. This function prevents unauthorized users from seeing sensitive documents at the machine. •...

  • Page 94: Printing A Locked Print File

    3. Printing Documents Execute a print command. The print job is stored in the machine as a Locked Print file. You can print the file by entering the password using the control panel. • The Locked Print file is automatically erased from the machine's memory when it is printed out, or when the machine's power is turned off.

  • Page 95: Deleting A Locked Print File

    Printing Confidential Documents Press the [Home] key. ECC202 Press the [Info] icon on the [Home] screen. Press the [Locked Print] tab. Select the file you want to print. Identify the Locked Print file by checking its time stamp and user ID. Press [Print Jobs].
  • Page 96 3. Printing Documents Use the following procedure to delete a Locked Print file. You do not need to enter a password to delete a Locked Print file. Press the [Home] key. ECC202 Press the [Info] icon on the [Home] screen. Press the [Locked Print] tab.

  • Page 97: Using Various Print Functions

    Using Various Print Functions Using Various Print Functions This section briefly describes various print functions that you can configure with the printer driver to make printouts appropriate for your purposes. Print Quality Functions Print quality and color tone can be adjusted to suit the print data. Some of the print quality settings you can configure are described below.

  • Page 98: Print Output Functions

    3. Printing Documents Using ICM (Image Color Matching) You can use Windows ICM function to reproduce colors that appear on the computer screen as close as they are on printed paper. To use this function, the color profile must be added to the computer. For information about adding a color profile, search Windows Help for "color profile", and then see the appropriate topic.
  • Page 99 Using Various Print Functions Not printing of blank pages (only PostScript 3 printer driver) If a print job contains blank pages, they can be prevented from being printed. Note that this setting has higher priority than [Blank Page Print] under [Printer Settings] of the control panel.
  • Page 100 3. Printing Documents...

  • Page 101: Copying Originals

    4. Copying Originals This chapter describes the basic and advanced procedures for making copies and how to specify settings. What You Can Do with the Copier Function Duplex copying You can copy two pages onto both sides of a single sheet of paper. For details about the settings, see page 107 "Copying Single-Sided Originals with 2-Sided and Combined Printing"...

  • Page 102: Copier Mode Screen

    4. Copying Originals Copier Mode Screen This section provides information about the screen when the machine is in copier mode. Screen in standby mode ECC207 1. Current status or messages Displays the current status or messages. 2. Paper tray status indicators Displays paper tray settings.
  • Page 103 Copier Mode Screen 9. Original and scanning settings Press to specify the original type and image density level. 10. [Dup to Dup], [Sim to Dup] Press to set the duplex function. • The start-up mode can be specified in the [Function Priority] setting under [Administrator Tools]. For details, see page 251 "Administrator Tools Settings".

  • Page 104: Basic Operation Of Copying

    4. Copying Originals Basic Operation of Copying • The original in the ADF takes precedence over the original on the exposure glass if you place originals both in the ADF and on the exposure glass. Press the [Home] key. ECC202 Press the [Copier] icon on the [Home] screen.

  • Page 105: Canceling A Copy

    Basic Operation of Copying • You can change the paper tray for the current job. If tray 2 is installed, you can select to change the paper tray automatically according to the paper size (A4 or Letter). • You can select the paper tray for printing out copies in [Select Paper] under copy settings. If you set the machine to switch between Tray 1 and 2 automatically depending on the paper size in this setting, you can also specify the tray the machine uses first in [Paper Tray Priority] under [Paper Settings].
  • Page 106 4. Copying Originals Press the [Copier] icon on the [Home] screen. Press the [Clear/Stop] key. ECC203 When the [Cancel Jobs] screen appears, proceed to Step 4. Press [Copy Jobs].

  • Page 107: Making Enlarged Or Reduced Copies

    Making Enlarged or Reduced Copies Making Enlarged or Reduced Copies There are two ways to set the scaling ratio: using a preset ratio or manually specifying a customized ratio. Preset ratio CES103 • (mainly Europe and Asia) 50%, 71%, 82%, 93%, 122%, 141%, 200%, 400% •...

  • Page 108: Specifying Reduce/Enlarge

    4. Copying Originals Specifying Reduce/Enlarge Press the [Home] key. ECC202 Press the [Copier] icon on the [Home] screen. Press [Reduce/Enlarge]. Select a ratio from the list or enter the ratio you require. Also, you can specify the ratio by pressing [+] or [-] in increments of 1%. Press [OK].

  • Page 109: Copying Single-Sided Originals With 2-Sided And Combined Printing

    Copying Single-Sided Originals with 2-Sided and Combined Printing Copying Single-Sided Originals with 2-Sided and Combined Printing This section explains how to combine and print a multiple pages (two or four pages) on one side or both sides of paper. • This function is only available when the original is set in the ADF, not when it is set on the exposure glass.
  • Page 110 4. Copying Originals 1S 4Org->Cmb 4on1 1S Original Copy Left to Right Top to Bottom Left to Right Top to Bottom CMF251 Combined copy on both sides In this mode, a multiple-page original is combined and printed on both sides of paper. 1S 4Org->Cmb 2on1 2S Original Copy...
  • Page 111 Copying Single-Sided Originals with 2-Sided and Combined Printing 1S 8Org->Cmb 4on1 2S Original Copy Left to Right, Top to Top Left to Right, Top to Bottom Top to Bottom, Top to Top Top to Bottom, Top to Bottom CMF255 Original Copy Left to Right, Top to Top Left to Right, Top to Bottom...

  • Page 112: Specifying Combined And 2-Sided Copies

    4. Copying Originals Original Copy Top to Top Top to Bottom Top to Top Top to Bottom CMF260 Specifying Combined and 2-sided Copies Press the [Home] key. ECC202 Press the [Copier] icon on the [Home] screen. Press [Other Settings]. Press [Simplex to Duplex]. Select the desired copy mode, and then press [OK].
  • Page 113 Copying Single-Sided Originals with 2-Sided and Combined Printing • You can change the machine's default [Duplex/Combine] setting to always make photocopies in the specified ratio. For details, see page 217 "Copier Settings". • Temporary job settings are cleared in the following cases: •...

  • Page 114: Copying 2-Sided Originals With 2-Sided And Combined Printing

    4. Copying Originals Copying 2-Sided Originals with 2-Sided and Combined Printing This section explains how to make 2-sided copies of 2-sided originals, or copy two original pages to one sheet, or copy four original pages to one sheet with two pages per side. DAC602 DAC603 DAC603...

  • Page 115: Duplex Copying Using The Adf

    Copying 2-Sided Originals with 2-Sided and Combined Printing 2S Orig->2S Copy Makes 2-sided copies of 2-sided originals. 2S 2Org->Cmb 2on1 2S Copies both sides of one 2-sided original to one side of a sheet, and both sides of another 2-sided original to the other side of the sheet.
  • Page 116 4. Copying Originals Place all 2-sided originals into the ADF with their fronts facing up. ECC122 ECC124 Press the [B&W Start] key or [Color Start] key. ECC204 To make black-and-white photocopies, press the [B&W Start] key. To make color photocopies, press the [Color Start] key. Use the same mode (color or black-and-white) for both sides.

  • Page 117: Duplex Copying Manually Using The Exposure Glass

    Copying 2-Sided Originals with 2-Sided and Combined Printing • After you place the originals, press the [B&W Start] key or [Color Start] key within the time specified in [System Reset Timer]. Otherwise, the job is canceled. For details, see page 251 "Administrator Tools Settings".
  • Page 118 4. Copying Originals Place the original on the exposure glass with the back side faced down and with the top to the rear of the machine. Press [Start]. Use the same mode (color or black-and-white) for both sides. When all originals have been scanned, press [Job Finished]. •...

  • Page 119: Copying An Id Card

    Copying an ID Card Copying an ID Card This section describes how to copy the front and back sides of an ID card or other small documents onto one side of a sheet of paper. • This function is available only when the original is set on the exposure glass, not when it is set in the ADF.
  • Page 120 4. Copying Originals Place the original in the upper-left corner of the exposure glass. DUE241 Press the [B&W Start] key or [Color Start] key. ECC204 A message prompting you to place the original back side down on the exposure glass appears on the display.
  • Page 121 Copying an ID Card • When no input is received for the period of time specified in [System Reset Timer] while the initial screen is displayed. For details, see page 251 "Administrator Tools Settings". • When the [Clear/Stop] key is pressed while the initial screen is displayed. •...

  • Page 122: Specifying Scan Settings For Copying

    4. Copying Originals Specifying Scan Settings for Copying This section describes how to specify image density and scan quality for the current job. Adjusting Image Density There are five image density levels. The higher the density level, the darker the printout. Press the [Home] key.
  • Page 123 Specifying Scan Settings for Copying Text/Photo Select this when the original contains both text and photographs or pictures. Text Select this when the original contains only text and no photographs or pictures. Photo Select this when the original contains only photographs or pictures. Use this mode for the following types of original: •...
  • Page 124 4. Copying Originals...

  • Page 125: Scanning Originals

    148 "Basic Procedures for Saving Scan Files on a USB Flash Memory Device". M0EQIC0012 Scanning Documents from RICOH Scan Utility V2 You can scan the documents from RICOH Scan Utility V2. For details, see page 151 "Basic Operation for RICOH Scan Utility V2". M0EQIC0013...
  • Page 126 5. Scanning Originals Scanning Documents from a Client Computer You can use the TWAIN, WIA, ICA or SANE scanner. For details, see page 156 "Basic Operation for TWAIN Scanning". For details, see page 159 "Basic Operation for WIA Scanning". For details, see page 160 "Basic Operation for ICA Scanning". For details, see page 163 "Using SANE Scanning".

  • Page 127: Scanner Mode Screen

    Scanner Mode Screen Scanner Mode Screen This section provides information about the screen in scanner mode. Screen in standby mode M0EQPC5100 1. Current status or messages Displays the current status or messages. 2. Email / Folder / FTP / USB Press these tabs to switch between the [Email] screen, [Scan to Folder] screen, [Scan to FTP] screen, and [Scan to USB] screen.
  • Page 128 5. Scanning Originals 8. Address Book Allows you to recall destinations registered in the machine. • The machine's default mode at power on can be specified in the [Function Priority] setting under [Administrator Tools]. For [Function Priority], see page 251 "Administrator Tools Settings".

  • Page 129: Preparation For Registering Scan Destinations (Scan To Folder)

    Preparation for Registering Scan Destinations (Scan to Folder) Preparation for Registering Scan Destinations (Scan to Folder) This section explains the preparations and procedures to send scanned documents to a folder on a client computer. After following the procedures below, you can send scanned documents from the machine to a shared folder on a computer.

  • Page 130: Checking The User Name And Computer Name

    5. Scanning Originals • After registering scan destinations to the Address Book, discard the completed check sheet to prevent leakage of personal information. Check Sheet Check Item (Entry Example) Entry Column Computer name (ex. YamadaPC) Active settings of DHCP server ([Yes] or [No]) Computer's IP address (ex.
  • Page 131 Preparation for Registering Scan Destinations (Scan to Folder) Enter the command "ipconfig /all", and then press the [Enter] key. Check the name of the computer, the active settings of the DHCP server, and the IPv4 address, and then write them in [1] on the check sheet. The computer's name is displayed under [Host Name].

  • Page 132: Creating A Shared Folder On A Computer

    5. Scanning Originals • Depending on the operating system or security settings, you might be able to specify a user name that does not have a password assigned. However, we recommend that you select a user name that has a password. •...
  • Page 133 Preparation for Registering Scan Destinations (Scan to Folder) From the list of results, select the groups and users you want to grant access to (the name you wrote in [2] on the check sheet), and then click [OK]. In the [Select Users, Computers, Service Accounts, or Groups] window, click [OK]. In the [Group or user names:] list, select a group or user (the name you wrote in [2] on the check sheet), and then, in the [Allow] column of the permissions list, select either the [Full Control] or [Change] check box.

  • Page 134: Specifying Access Privileges For The Created Shared Folder

    5. Scanning Originals page 136 "Registering Scan Destinations" Specifying Access Privileges for the Created Shared Folder If you wish to specify access privileges for the created folder to allow other users or groups to access it on Windows, configure it as follows: This is not necessary if not you do not wish to specify access privileges.

  • Page 135: Preparation For Registering Scan Destinations (Scan To E-Mail)

    Preparation for Registering Scan Destinations (Scan to E-mail) Preparation for Registering Scan Destinations (Scan to E-mail) This section explains the preparations and procedures to send scanned documents as a file attached to an e-mail. After following the procedures below, you can send scanned documents to the specified e-mail address. Configure SMTP server and DNS settings.
  • Page 136 5. Scanning Originals page 136 "Registering Scan Destinations" Send files to the registered destinations ( ). page 145 "Basic Procedures for Sending Scan Files"...

  • Page 137: Preparation For Registering Scan Destinations (Scan To Ftp)

    Preparation for Registering Scan Destinations (Scan to FTP) Preparation for Registering Scan Destinations (Scan to FTP) This section explains the preparations and instructions to send scanned documents to an FTP server. After following the procedures below, you can send scanned documents to an FTP server. Check the FTP Server Address.

  • Page 138: Registering Scan Destinations

    5. Scanning Originals Registering Scan Destinations This section describes how to register scan destinations in the Address Book. To send scanned files to an e-mail address (Scan to E-mail), FTP server (Scan to FTP), or a shared folder on a network computer (Scan to Folder), you must first register the destination in the Address Book using Web Image Monitor.
  • Page 139 Registering Scan Destinations Scan to E-mail Settings Item Setting Description Select when setting the destination as a Quick Dial Quick Dial Number Optional entry. Name of the destination. The name specified here will Name Required be shown on the screen when selecting a scan destination.
  • Page 140 5. Scanning Originals Item Setting Description Select the sides of the original (1 side or 2-sides) to Original Required scan according to the page and binding orientation. Select the scanning size for the original from A5, B5, A4, 7 × 10 ×...
  • Page 141 Registering Scan Destinations Item Setting Description File format of the scanned file when scanning in color. File Format (Color/Gray Required PDF or JPEG can be selected. PDF supports multiple Scale) pages in a document, but JPEG does not. File format of the scanned file when scanning in black File Format (Black &...
  • Page 142 5. Scanning Originals Scan to Folder Settings Item Setting Description Select when setting the destination as a Quick Dial Quick Dial Number Optional entry. Name of the destination. The name specified here will Name Required be shown on the screen when selecting a scan destination.
  • Page 143 Registering Scan Destinations Item Setting Description E-mail address to which a notification is sent after Notification E-mail Address Optional transmission. Can contain up to 64 characters. A connection test is performed to check whether the Connection Test specified FTP server exists. File format of the scanned file when scanning in color.

  • Page 144: Modifying Scan Destinations

    5. Scanning Originals • Scan destinations cannot be registered using the control panel. Modifying Scan Destinations This section describes how to modify the information of registered destinations. Start the web browser and access the machine by entering its IP address. The top page of Web Image Monitor appears.

  • Page 145: Testing Transmission

    Registering Scan Destinations • The machine will notify you if the destination you want to delete is set as a forwarding destination of received faxes. If you delete the destination anyway, reconfigure the fax forwarding setting. For details about fax forwarding settings, see page 282 "Fax Tab". Testing Transmission •...
  • Page 146 5. Scanning Originals Press the [B&W Start] key or [Color Start] key. ECC204 To scan in black and white, press the [B&W Start] key. To scan in color, press the [Color Start] key. Depending on the machine's settings, you may see the following screen on the display when scanning from the exposure glass.

  • Page 147: Basic Procedures For Sending Scan Files

    Basic Procedures for Sending Scan Files Basic Procedures for Sending Scan Files • The original in the ADF takes precedence over the original on the exposure glass if you place originals both in the ADF and on the exposure glass. •...
  • Page 148 5. Scanning Originals Press the [B&W Start] key or [Color Start] key. ECC204 To scan in black and white, press the [B&W Start] key. To scan in color, press the [Color Start] key. Depending on the machine's settings, you may see the following screen on the display when scanning from the exposure glass.

  • Page 149: Specifying The Scan Destination Using [Resend]

    Specifying the Scan Destination Using [Resend] Specifying the Scan Destination Using [Resend] This section describes how to specify a destination using [Resend]. Using [Resend] Press [Resend] to select the last used destination. • When you specify a scan destination, the machine's scan settings change automatically according to the information registered for that destination in the Address Book.

  • Page 150: Basic Procedures For Saving Scan Files On A Usb Flash Memory Device

    5. Scanning Originals Basic Procedures for Saving Scan Files on a USB Flash Memory Device This section explains basic operations of Scan to USB. Files are saved to the USB flash memory device inserted into the machine. • The original in the ADF takes precedence over the original on the exposure glass if you place originals both in the ADF and on the exposure glass.
  • Page 151 Basic Procedures for Saving Scan Files on a USB Flash Memory Device Place the original on the exposure glass or in the ADF. To place the original, see page 76 "Placing Originals". Specify the scanning settings as necessary. For details of specifying the scanning settings, see page 164 "Specifying Scan Settings for Scanning".
  • Page 152 5. Scanning Originals Press the appropriate selection key according to the desired file format, and then press [OK]. Depending on the machine's settings, you may see the following screen on the display when scanning from the exposure glass. If you see this screen, proceed to the next step. If you have more originals to scan, place the next original on the exposure glass, and then press [Yes].

  • Page 153: Basic Operation For Ricoh Scan Utility V2

    The original that is set on the machine is scanned, and its data is sent to a client computer. Preparations for Using RICOH Scan Utility V2 This section describes the preparations needed for scanning from RICOH Scan Utility V2. To use RICOH Scan Utility V2: •...
  • Page 154 On the [Store to Local] and [Store to Cloud] tabs, specify the file format and the directory to save the file. Click [Scan]. After all originals are scanned, click [Exit]. Settings you can configure in the RICOH Scan Utility V2 dialog box [General] tab ECC169 1. Scanner: Select the scanner you want to use.
  • Page 155 Basic Operation for RICOH Scan Utility V2 [Black and White Photo] [Color Document-Faster] [Color Document-Better Quality] [Custom...] • When using the ADF: [ADF-Faster] [ADF-Better] [ADF-Gray] [Custom...] 4. Scn. Mode: Select from [Full Color], [Grayscale], [Black and White]. 5. Resolution: Select a resolution from the list.
  • Page 156 5. Scanning Originals [Store to Local] tab ECC170 1. Scan To: Specify the directory to save the file. 2. File Name Prefix: Specify the file name prefix. 3. Format: Select the file format of the scanned document from JPEG, TIFF, or PDF.
  • Page 157 Basic Operation for RICOH Scan Utility V2 [Store to Cloud] tab ECC171 1. Cloud Service: Specify the service to save the file. 2. Cloud Folder: Specify the directory to save the file. 3. File Name Prefix: Specify the file name prefix.

  • Page 158: Basic Operation For Twain Scanning

    5. Scanning Originals Basic Operation for TWAIN Scanning This section describes the basic TWAIN scanning operation. TWAIN scanning is possible if a TWAIN-compatible application is running on your computer. DUE297 Your Computer (TWAIN driver already installed) Instruct the machine to start scanning the original that is set on the machine. This Machine The original that is set on the machine is scanned, and its data is sent to a client computer.

  • Page 159: Settings You Can Configure In The Twain Dialog Box

    Basic Operation for TWAIN Scanning Open the Scanner Control dialog box. The Scanner Control dialog box is used to control the scanner using the TWAIN driver. To open the Scanner Control dialog box, select the correct TWAIN scanner using the TWAIN-compliant application.
  • Page 160 5. Scanning Originals 3. Original type According to your original, select a setting from the list of options detailed below, or select [Custom...] to configure your own scan settings. [Mode], [Resolution], and [Size] under [Scan Configuration] will change according to the original type setting you selected here. •...

  • Page 161: Basic Operation For Wia Scanning

    Basic Operation for WIA Scanning Basic Operation for WIA Scanning • You can use the WIA scanner under USB connection. Place the original on the exposure glass or in the ADF. On the [Start] menu, click [Control Panel] under [Windows System]. Click [View devices and printers].

  • Page 162: Basic Operation For Ica Scanning

    5. Scanning Originals Basic Operation for ICA Scanning This section describes the basic ICA scanning operation. You can use the ICA scanner over both USB and network connections. Installing the ICA Driver Download the driver from the web site. Open the package file. Follow the instructions on the screen.

  • Page 163: Settings You Can Configure In The Ica Dialog Box

    Basic Operation for ICA Scanning Settings You Can Configure in the ICA Dialog Box ECC271 1. Scan Mode: Select where the original is placed. • Flatbed If the original is placed on the exposure glass, select [Flatbed]. • Document Feeder If the original is placed in the ADF, select [Document Feeder].
  • Page 164 5. Scanning Originals 6. Auto Selection: (This appears only if [Use Custom Size] is checked.) • Detect Separate Items You can scan multiple originals together and store each scan image as a separate file. • Detect Enclosing Box You can scan multiple originals placed on the exposure glass and store their scan images as a single file. 7.

  • Page 165: Using Sane Scanning

    Using SANE Scanning Using SANE Scanning This driver allows you to scan images and edit them using SANE compatible software. Supported Linux distributions are as follows: • openSUSE Leap 42.3 • Ubuntu 16.04LTS/18.04LTS/18.10 • Red Hat Enterprise Linux 6/7 • BOSS Linux 6...

  • Page 166: Specifying Scan Settings For Scanning

    5. Scanning Originals Specifying Scan Settings for Scanning When you specify a scan destination, the machine's scan settings change automatically according to the information registered for that destination in the Address Book. If necessary, you can change the scan settings for the current job using the control panel. •...

  • Page 167: Adjusting Image Density

    Specifying Scan Settings for Scanning Select [mm] or [inch]. Press [Set Width...]. Enter the width, and then press [OK]. Press [Set Length...]. Enter the length, and then press [OK]. Confirm the scan size you entered is displayed, and then press [OK]. •...

  • Page 168: Specifying Resolution

    5. Scanning Originals Select the desired destination, and then press [OK]. Press the check box for the desired destination, and then make sure that the box is checked. Press [Scan Settings]. Press [ ] or [ ] to select the desired density level, and then press [OK]. •...
  • Page 169 Specifying Scan Settings for Scanning Press [Resolution...]. Select the desired resolution, and then press [OK]. Confirm the resolution you selected is displayed, and then press [OK]. • You can change the machine's default [Resolution] setting to always scan with a specific resolution level.
  • Page 170 5. Scanning Originals...

  • Page 171: Sending And Receiving A Fax

    6. Sending and Receiving a Fax This chapter describes how to use the fax function and specify the settings. What You Can Do with the Fax Function Forward received faxes to receive them wherever you are By forwarding received faxes to an e-mail address or a folder, you can receive them anytime, anywhere you are.

  • Page 172: Fax Setting Workflows

    6. Sending and Receiving a Fax Fax Setting Workflows This section explains the preparations and procedures to send fax documents to a folder on a client computer. After following the procedures below, you can send fax documents from the machine to a shared folder on a client computer.

  • Page 173: Fax Mode Screen

    Fax Mode Screen Fax Mode Screen This section provides information about the screen in fax mode. Screen in standby mode ECC209 1. Current status or messages Displays the current status or messages. 2. Fax and Internet Fax Press a tab to switch the transmission type between the [Fax] ( ) screen and [Internet Fax] ( ) screen.
  • Page 174 6. Sending and Receiving a Fax 9. Current settings Displays the current duplex, resolution, and density settings. 10. [TX Settings] Press to specify scan settings. 11. [Redial] Press to select destinations from recent destinations. While entering a destination, press this key to insert a pause. 12.

  • Page 175: Setting The Date And Time

    Setting the Date and Time Setting the Date and Time Press the [Home] key. ECC202 Press the [Setting] icon on the [Home] screen. Press [Administrator Tools]. Enter the password using the number keys, and then press [OK]. Press [Set Date/Time]. Press [Set Date].

  • Page 176: Registering Fax Destinations

    6. Sending and Receiving a Fax Registering Fax Destinations This section describes how to register fax destinations in the Address Book using the control panel. For entering characters, see page 41 "Entering Characters". The Address Book can also be edited using Web Image Monitor. •...
  • Page 177 Registering Fax Destinations Press the [Home] key. • For details about entering characters, see page 41 "Entering Characters". • A fax number can contain 0 to 9, pause, " ", " ", and space. • If necessary, insert a pause in the fax number. The machine pauses briefly before it dials the digits following the pause.

  • Page 178: Registering Fax Destinations Using Web Image Monitor

    6. Sending and Receiving a Fax Enter the fax name, and then press [OK]. You can display the software keyboard by double tapping the entry area on the display. If you want to delete the fax name, press [ ] or [C] until the current name is deleted. Press [Number:].
  • Page 179 Registering Fax Destinations Item Setting Description Name of the destination. The name specified here will Name Optional be shown on the screen when selecting a fax destination. Can contain up to 20 characters. Fax number of the destination. Can contain up to 40 characters.

  • Page 180: Preventing Transmission To The Wrong Destination

    6. Sending and Receiving a Fax Enter the administrator password. Click [Apply]. Close the web browser. Preventing Transmission to the Wrong Destination If you want to prevent documents being sent to the wrong destination, you can configure the machine to prompt users twice for the destination, or to display the entered destination prior to transmission.
  • Page 181 Registering Fax Destinations • A password for accessing the [Administrator Tools] menu can be specified in [Admin. Tools Lock]. For [Admin. Tools Lock], see page 251 "Administrator Tools Settings".

  • Page 182: Sending A Fax

    6. Sending and Receiving a Fax Sending a Fax • It is recommended that you call the receiver and confirm with them when sending important documents. Selecting Transmission Mode The following explains the transmission modes of the fax function and how to select them. Types of transmission modes There are two types of transmission: •...

  • Page 183: Internet Fax Transmission

    Sending a Fax Configuring the transmission mode Press the [Home] key. ECC202 Press the [Setting] icon on the [Home] screen. Press [Fax Settings]. Press [ ]. Select [Transmission Setting]. Press [Immediate TX]. Select [Off], [On], or [Next Fax Only]. For Memory Transmission, select [Off]. For Immediate Transmission, select [On] or [Next Fax Only].

  • Page 184: Basic Operation For Sending A Fax

    6. Sending and Receiving a Fax • Internet Fax transmission may take some time before it starts. The machine needs a certain amount of time to convert data in memory prior to transmission. • Depending on e-mail environment conditions, you may not be able to fax large images. •...
  • Page 185 Sending a Fax Press the [B&W Start] key. ECC205 • Depending on the machine's settings, you may be prompted to enter the fax number again if you manually entered the destination fax number. In this case, re-enter the number within 60 seconds, and then press the [B&W Start] key.

  • Page 186: Canceling A Transmission

    6. Sending and Receiving a Fax • When in Memory Transmission mode, the machine's memory may become full while scanning the originals. In this case, the screen prompts you to cancel the transmission or to send only the pages that have been scanned successfully. •...
  • Page 187 Sending a Fax Press the [Clear/Stop] key. ECC203 Press [Fax Jobs] on the [Cancel Jobs] screen. Canceling a transmission after the original is scanned (While a transmission is in progress) Use this procedure to delete a file that is being sent after the original is scanned. Press the [Clear/Stop] key while "Transmitting..."...

  • Page 188: Specifying The Fax Destination

    6. Sending and Receiving a Fax Canceling a transmission after the original is scanned (Before a transmission starts) Use this procedure to delete a file stored in memory before its transmission starts. Use the following procedure to delete a file stored in memory (such as automatic redial) before its transmission starts.
  • Page 189 Sending a Fax Specifying the destination using Quick Dial Press the [Home] key. ECC202 Press the [Fax] icon on the [Home] screen. Press [Address Book]. Press the [Quick Dial] tab. Select the desired Quick Dial entry, and then press [OK]. When you select a Quick Dial, a check mark appears against the selected Quick Dial.
  • Page 190 6. Sending and Receiving a Fax Press the [Speed Dial] tab. Select the desired Speed Dial entry, and then press [OK]. When you select a Speed Dial, a check mark appears against the selected Speed Dial. For registering the Speed Dial entries, see page 174 "Registering Fax Destinations". •...

  • Page 191: Useful Sending Functions

    Sending a Fax • If the destinations contain both normal fax destinations and Internet Fax destinations, the fax will be sent to the Internet Fax destinations first. Specifying the destination using the redial function You can specify the last used destination as the destination for the current job. This function saves time when you are sending to the same destination repeatedly, as you do not have to enter the destination each time.
  • Page 192 6. Sending and Receiving a Fax Place the original. Press the [Home] key. ECC202 Press the [Fax] icon on the [Home] screen. Press [On Hook]. [On Hook] appears on the screen. Specify the destination using the number keys. If you hear a high pitched tone, press the [B&W Start] key. ECC205 If the original is placed on the exposure glass, press [TX], and then press the [B&W Start] key.

  • Page 193: Specifying Scan Settings For Faxing

    Sending a Fax Press the [Home] key. ECC202 Press the [Fax] icon on the [Home] screen. Pick up the handset of the external telephone. Specify the destination using the external telephone. When the other party answers, tell the receiver that you want to send them a fax document (ask them to switch to facsimile mode).
  • Page 194 6. Sending and Receiving a Fax Press the [Home] key. ECC202 Press the [Fax] icon on the [Home] screen. Press [TX Settings]. Press [ ] or [ ] to select the desired density level, and then press [OK]. Press [OK]. •...
  • Page 195 Sending a Fax Press the [Home] key. ECC202 Press the [Fax] icon on the [Home] screen. Press [TX Settings]. Press [Resolution]. Select the desired resolution, and then press [OK]. Confirm the resolution you selected is displayed, and then press [OK]. •...

  • Page 196: Using The Fax Function From A Computer (Lan-Fax)

    6. Sending and Receiving a Fax Using the Fax Function from a Computer (LAN- Fax) This section describes how to use the fax function of the machine from a computer. You can send a document directly from a computer through this machine to another fax machine, without printing the document.
  • Page 197 Using the Fax Function from a Computer (LAN-Fax) • For details, see the LAN-Fax driver help. • A fax number can contain 0 to 9, "P" (pause), " ", " ", "-", and space. • If necessary, insert a pause in a fax number. The machine pauses briefly before it dials the digits following the pause.

  • Page 198: Configuring Transmission Settings

    6. Sending and Receiving a Fax Press the [Home] key. ECC202 Press the [Fax] icon on the [Home] screen. Press the [Clear/Stop] key. Configuring Transmission Settings This section describes how to configure transmission settings in the LAN-Fax driver's properties. Properties are set separately for each application. On the [File] menu, click [Print...].
  • Page 199 Using the Fax Function from a Computer (LAN-Fax) Right-click the LAN-Fax driver icon, and then click [Printing preferences]. Click the [Address Book] tab. Registering destinations Open the LAN-Fax address book, and then click [Add User]. Enter the destination information, and then click [OK]. You must enter a contact name and fax number.
  • Page 200 6. Sending and Receiving a Fax Modifying groups Open the LAN-Fax address Book, select the group you want to modify from the [User List:], and then click [Edit]. To add a destination to the group, select the destination you want to add from [User List:] and click [Add].

  • Page 201: Editing A Fax Cover Sheet

    Using the Fax Function from a Computer (LAN-Fax) Navigate to the location to save the LAN-Fax Address Book data, specify a name for the file, and then click [Save]. Importing LAN-Fax Address Book data LAN-Fax Address Book data can be imported from files in CSV format. You can import address book data from other applications if the data is saved as a CSV file.

  • Page 202: Receiving A Fax

    6. Sending and Receiving a Fax Receiving a Fax • When receiving an important fax, we recommend you confirm the contents of the received fax with the sender. • The machine may not be able to receive faxes when the amount of free memory space is low. •...
  • Page 203 Receiving a Fax Selecting the reception modes Is an external telephone connected to the machine? Fax Only mode Do you want to use FAX/TAD mode an external answering device? Do you want to receive FAX/TEL Auto mode faxes automatically? FAX/TEL Manual mode Description of reception modes •...
  • Page 204 6. Sending and Receiving a Fax In this mode, you must answer calls with the handset or an external telephone. If a call is a fax call, you must start the fax reception manually. For details, see page 202 "Receiving a fax in FAX/TEL Manual mode".
  • Page 205 Receiving a Fax When you hear a fax calling tone or no sound, press the [Home] key, press the [Fax] icon, and then press the [B&W Start] key. Press [RX]. Press the [B&W Start] key. Replace the handset. Receiving a fax in Fax Only mode When the reception mode is set to Fax Only mode, the machine automatically answers all incoming calls in fax reception mode.

  • Page 206: Receiving An Internet Fax

    6. Sending and Receiving a Fax If the external telephone answering device answers, the machine monitors silence on the line for 30 seconds (silence detection). • If a fax calling tone or no sound is detected, the machine starts to receive the fax automatically.
  • Page 207 Receiving a Fax Receiving a fax using the control panel Press the [Home] key. ECC202 Press the [Setting] icon on the [Home] screen. Press [Fax Settings]. Press [Reception Settings]. Press [ ] twice. Press [Manual POP]. In the confirmation screen, press [Yes]. The machine checks for new e-mails and downloads them if there is any.

  • Page 208: Forwarding Or Storing Faxes In Memory

    6. Sending and Receiving a Fax • If the e-mail reception fails and [Error Notification E-mail] under Internet Fax settings of Web Image Monitor is enabled, an error notification e-mail will be sent to the original sender. For details about settings of Web Image Monitor, see page 306 "Internet Fax Tab".
  • Page 209 Receiving a Fax • If the machine is unable to print out a fax due to machine errors such as an empty paper tray or a paper jam, the fax will remain in memory and the Fax Received indicator will flash. The remaining pages will start printing as soon as the problem is resolved.
  • Page 210 6. Sending and Receiving a Fax Press the [Home] key. Specifying the forwarding destination using Web Image Monitor Start the web browser and access the machine by entering its IP address. The top page of Web Image Monitor appears. Click [System Settings]. Click the [Fax] tab.
  • Page 211 Receiving a Fax Press [Print Received File]. Select [On] or [Off]. • [On]: Automatically print out the received faxes and delete from memory. • [Off]: Store the received faxes in memory for later manual printing. If you select [On], proceed to the next step. If you select [Off], press [OK], and then proceed to Step 11.

  • Page 212: Receiving Or Rejecting Faxes From Special Senders

    6. Sending and Receiving a Fax • Selecting [On] here will enable [Print Received File] under fax feature settings. If you do not want to print out subsequent faxes automatically, set it back to [Off]. For details, see page 225 "Fax Settings".
  • Page 213 Receiving a Fax Click [Special Sender]. From the [Destination Type] list, select [Special Sender]. Select the Special Sender number from the list (1 to 30). Enter the Special Sender’s fax number (up to 20 characters). Enter the administrator password. Click [OK]. Close the Web browser.
  • Page 214 6. Sending and Receiving a Fax For [Receive Conditions], click [Special Sender] or [Other Than Special Sender]. • Special Sender Select this to receive faxes from the Special Senders and reject faxes from all other senders. • Other Than Special Sender Select this to reject faxes from the Special Senders and receive faxes from all other senders.

  • Page 215: Lists/Reports Related To Fax

    Lists/Reports Related to Fax Lists/Reports Related to Fax The lists and reports related to the fax function are as follow: • Configuration Page Prints general information and the current configurations of the machine. • Fax Journal Prints a fax transmission and reception journal for the last 50 jobs. •...
  • Page 216 6. Sending and Receiving a Fax...

  • Page 217: Configuring The Machine Using The Control Panel

    7. Configuring the Machine Using the Control Panel This chapter describes how to configure the machine using the control panel. Basic Operation Use the following procedure to access the machine settings. To check which category the function you want to configure belongs to, see page 216 "Menu Chart". Press the [Home] key.

  • Page 218: Menu Chart

    7. Configuring the Machine Using the Control Panel Menu Chart This section lists the parameters included in each menu. For details about configuring the machine using Web Image Monitor, see page 269 "Configuring the Machine Using Utilities". • Some items might not appear depending on the model type or machine's configuration. •...

  • Page 219: Copier Settings

    Copier Settings Copier Settings Item Description Value Select Paper Specifies the paper size used for printing copies. • Tray 1 When a tray is selected, the machine prints from • Tray 2 that tray only. • Bypass Tray When a paper size is selected, the machine •...
  • Page 220 7. Configuring the Machine Using the Control Panel Item Description Value Original Type Specifies the content of originals, to optimize • Text/Photo copy quality. Select this when the original contains both text and photographs or pictures. • Text Select this when the original contains only text and no photographs or...
  • Page 221 Copier Settings Item Description Value Reduce/Enlarge Specifies the percentage by which copies are enlarged or reduced. • 50% (A4->A6) • 71% (A4->A5 B5- >B6) • 82% (8x13->A4) • 93% • 100% • 122%(A5->B5J) • 141% (A5->A4 B6- >B5) • 200% (A6->A4) •...
  • Page 222 7. Configuring the Machine Using the Control Panel Item Description Value Duplex/Combine Specifies combined copying. Select a copy • Off mode according to your original and how you • 1S 2Org->Cmb 2on1 want the copy outputs to appear. For more details, see page 107 "Copying Single-Sided •...
  • Page 223 Copier Settings Item Description Value ID Card Setting Specifies the ID Card Copy setting. • Card Size You can change the ID card copy scanning size. • Horizontal: 50 to 216mm (1.90 to 8.50 inches) • Vertical: 50 to 148mm (1.90 to 5.83 inches) Default(horizontal ×...

  • Page 224: Scanner Settings

    7. Configuring the Machine Using the Control Panel Scanner Settings Item Description Value Scan Size Specifies the scanning size according to × 14, 8 × 11, 5 × 8 the size of the original. × 10 , A4, B5 JIS, A5, Custom Size Default: [A4] Default: [8...
  • Page 225 Scanner Settings Item Description Value Resolution Specifies the resolution for scanning the • 100 × 100dpi original. • 150 × 150dpi • 200 × 200dpi • 300 × 300dpi • 400 × 400dpi • 600 × 600dpi Default: [300 × 300dpi] Compression Specifies the color compression ratio for •...
  • Page 226 7. Configuring the Machine Using the Control Panel Item Description Value Folder Hint Specify whether or not to display the • Off message with the tip for specifying the • On Scan to Folder setting. Default: [On] The message appears when selecting the [Folder] tab in scanner mode.

  • Page 227: Fax Settings

    Fax Settings Fax Settings Reception Settings Specifies the settings for receiving a fax. Item Description Value Switch Recep. Specifies the reception mode. • Fax Only Mode The machine automatically answers all incoming calls in fax reception mode. • FAX/TEL(Manually) The machine rings when it receives incoming calls.
  • Page 228 7. Configuring the Machine Using the Control Panel Item Description Value Auto Reduction Sets the machine to reduce the size of • Off a received fax if it is too large to print • On on a single sheet of paper. Default: [On] Note that the machine only reduces Default may be [Off] depending on...
  • Page 229 Fax Settings Item Description Value Reception File Sets the machine to store received • Print Sett. faxes into memory for printing or • Forward forward them to a preset destination. Default: [Print] Use Web Image Monitor to specify the forwarding destination (for details, see page 278 "Configuring the System Settings").
  • Page 230 7. Configuring the Machine Using the Control Panel Item Description Value Manual POP Connects to the POP3 server to receive e-mail messages manually. Press [Yes] to connect to the POP3 server and receive e-mail messages. Press [No] to exit to the previous level of the menu tree without connecting to the POP3 server.
  • Page 231 Fax Settings Item Description Value Delete To delete a fax job, select the desired Selected File job, press [Delete], and then press [Yes]. Pressing [Exit] without pressing [Delete] exits to the previous level of the menu tree without deleting the fax job.
  • Page 232 7. Configuring the Machine Using the Control Panel Item Description Value Reception Specifies the reception speed for the • 33.6 Kbps Speed fax modem. • 14.4 Kbps • 9.6 Kbps • 7.2 Kbps • 4.8 Kbps • 2.4 Kbps Default: [33.6 Kbps] JBIG Enables transmission and reception of •...
  • Page 233 Fax Settings Item Description Value Print Fax Sets the machine to print a fax journal • Auto Print Journal automatically for every 50 fax jobs • Do not Auto Print (both sent and received). Default: [Auto Print] This machine's fax transmission history is deleted after printing each fax journal.
  • Page 234 7. Configuring the Machine Using the Control Panel Item Description Value Resolution Specifies the resolution to use for • Standard scanning originals. Select this when the original is a "Photo" resolution is not available for printed or typewritten document Internet Faxes. Faxes will be sent using with normal-sized characters.
  • Page 235 Fax Settings Item Description Value Fax Original Specifies the orientation to fax and • Simplex Portrait whether to have faxes printed in both • Dup.Portrait:T to T sides. • Dup.Portrait:T to B • Dup.Landscape:T to T • Dup.Landscape:T To B Default: [Simplex Portrait]...

  • Page 236: Address Book

    7. Configuring the Machine Using the Control Panel Address Book Item Description Value Quick Dial List Specifies the fax number and name for • No. Quick Dial entries. You can register up to Specifies the Quick Dial number. 20 Quick Dial entries. •...

  • Page 237: System Settings

    System Settings System Settings Adjust Sound Volume Specifies the volume of the sounds produced by the machine. Item Description Value Panel Key Specifies the volume of the beep that • Off Sound sounds when a key is pressed. • Low •...
  • Page 238 7. Configuring the Machine Using the Control Panel Item Description Value Alarm Volume Specifies the volume of the alarm that • Off sounds when an operation error • Low occurs. • Middle • High Default: [Middle] I/O Timeout Item Description Value Specifies how many seconds the •...
  • Page 239 System Settings Item Description Value Locked Print Specifies how many seconds the • 0 to 300 seconds, in increments machine holds a new Locked Print file, of 1 second when the machine cannot store any Default: [60 seconds] more Locked Print files. Within this time, you can print or delete the new Locked Print file.
  • Page 240 7. Configuring the Machine Using the Control Panel Item Description Value Export to NFC Specifies whether or not to • Off synchronize the data you have Does not synchronize the data configured using the control panel and you have configured using the Web Image Monitor with the data control panel and Web Image stored in NFC.
  • Page 241 System Settings Color Registration Item Description Color Registration Adjusts color registration as necessary. (This adjustment is usually executed by the machine automatically.) Press [Yes] to execute color registration adjustment. Press [No] to exit to the previous level of the menu tree without adjusting color registration. Auto Cleaning Item Description...
  • Page 242 7. Configuring the Machine Using the Control Panel Toner Almost Empty Item Description Value Toner Almost Empty Specifies the low toner level • Sooner notification timing. Low toner level Note that the default value for notification will be made this setting will not be restored when the number of by performing [Reset All pages that can be...
  • Page 243 System Settings Fixing Quality Mode Item Description Value Fixing Quality Mode Set this item to [Fix Quality • Normal Improved] to increase the • Fix Quality Improved toner fusibility in order to Default: [Normal] improve its adherence, etc. Curl Prevention Mode Item Description Value...

  • Page 244: Printer Settings

    7. Configuring the Machine Using the Control Panel Printer Settings List/Test Print Prints lists showing configurations on the machine. The lists will be printed using the tray set for [Printer] under [Paper Tray Priority] in [Paper Settings] on A4 or Letter size paper. Item Description Configuration...
  • Page 245 Printer Settings Item Description Value Default Page Specifies the paper size to be used A4, A5, A6, 8 × 11, 7 × Size when the paper size is not specified in × 13, 16K, 3 × the print job. , C6 Env, B5 JIS, B6 JIS, 8 ×...
  • Page 246 7. Configuring the Machine Using the Control Panel Item Description Value Orientation Specifies the page orientation. • Portrait • Landscape Default: [Portrait] Form Lines Specifies the number of lines per page. 5 to 128 Default: 64 Default: 60 Font Number Specifies the ID of the default font you 0 to 89 want to use.
  • Page 247 Printer Settings Item Description Value Extend A4 Sets the machine to extend the width of • Off Width the printable area of A4 size paper, • On reducing side margin width. Normally, Default: [Off] you can print up to 78 characters of Courier 10 Pitch Font per line on A4 paper in portrait orientation.

  • Page 248: Paper Settings

    7. Configuring the Machine Using the Control Panel Paper Settings Item Description Value Paper A4, B5 JIS, A5, B6 JIS, A6, 8 × 14, 8 × 11, Size: Tray × 8 × 10 , 8 × 13, 8 × 13, ×...
  • Page 249 Paper Settings Item Description Value Paper Specifies the paper type for • Thin Paper Type: Tray tray 1. • Plain Paper 1 • Plain Paper 2 • Middle Thick Paper • Thick Paper 1 • Recycled Paper • Color Paper •...
  • Page 250 7. Configuring the Machine Using the Control Panel Item Description Value Paper Specifies the paper type for • Thin Paper Type: bypass tray. • Plain Paper 1 Bypass • Plain Paper 2 • Middle Thick Paper • Thick Paper 1 •...
  • Page 251 Paper Settings Item Description Value Bypass Specifies how print jobs using • Machine Setting(s) Tray the bypass tray are handled. The machine prints all print jobs according to the Priority machine’s settings. An error will occur if the paper size/type settings of the machine and printer driver do not match.
  • Page 252 7. Configuring the Machine Using the Control Panel Item Description Value Paper Tray Specifies the tray that the • Printer Priority machine uses first for print jobs, If automatic tray selection is specified for the printing out copies, or printing print job and both tray 1 and tray 2 contain out faxes, from Tray 1 or Tray paper that matches the print job, the machine...

  • Page 253: Administrator Tools Settings

    Administrator Tools Settings Administrator Tools Settings Item Description Value Set Date/Time Sets the date and time of the • Set Date machine’s internal clock. Specifies the date of the machine’s internal (Default may differ clock. depending on the [Country/ Only dates that correspond with the year and Region] setting under month can be set.
  • Page 254 7. Configuring the Machine Using the Control Panel Item Description Value Dial/Push Specifies the line type of the • Push Phone Phone telephone line. • Dial Phone (10PPS) To configure this setting, • Dial Phone (20PPS) contact your telephone Default: [Push Phone] company and select the setting based on your telephone line.
  • Page 255 Administrator Tools Settings Item Description Value System Reset Sets the machine to return to • Off Timer the mode specified in • 30 sec. [Function Priority]. • 1 min. This setting is also applied to • 2 min. the timeout for copying the •...
  • Page 256 7. Configuring the Machine Using the Control Panel Item Description Value Energy Saver Sets the machine to enter • Energy Saver Mode 2 Mode Energy Saver Mode 1 or The machine enters Energy Saver Mode 2 Energy Saver Mode 2, to after the period of time specified for this setting reduce power consumption.
  • Page 257 Administrator Tools Settings Item Description Value Language Specifies the language used • English on the screen and in reports. • German The default value for this • French setting is the language you • Italian have specified during the • Spanish Initial Setup, which is required after turning on the •...
  • Page 258 7. Configuring the Machine Using the Control Panel Item Description Value Country/ Selects the country/region in Algeria, Argentina, Australia, Austria, Region which the machine is used. Belgium, Bolivia, Brazil, Bulgaria, The country/region you Canada, Chile, China, Colombia, Costa Rica, specify determines the time Croatia, Cyprus, Czech Republic, and date display format and Denmark, Dominican Republic, Ecuador, Egypt, El...
  • Page 259 Administrator Tools Settings Item Description Value Reset Settings Be sure not to clear the • Reset All Settings settings by mistake. Resets the machine's settings to their defaults except the following: • Language settings • Country/Region settings • Network settings •...
  • Page 260 7. Configuring the Machine Using the Control Panel Item Description Value IPSec Selects whether to enable or • Inactive disable IPsec. • Active This function appears only Default: [Inactive] when a password is specified under [Admin. Tools Lock]. Fax No. Sets the machine to require a •...

  • Page 261: Printing Lists/Reports

    Printing Lists/Reports Printing Lists/Reports Printing the Configuration Page Press the [Home] key. ECC202 Press the [Setting] icon on the [Home] screen. Press [Print List/Report]. Press [Configuration Page]. Press [Yes]. Types of Lists/Reports • Reports will be printed on A4 or Letter size paper. Load one of these sizes of paper into the tray before printing reports.
  • Page 262 7. Configuring the Machine Using the Control Panel • By Speed Dial No. Prints the list with the entries sorted by Speed Dial registration number. • By Name Prints the list with the entries sorted by name. Scanner Dest. List Prints a list of scan destinations.

  • Page 263: Network Settings

    Network Settings Network Settings • Depending on the settings you change, the machine might need to be restarted. • Depending on the model you are using, some items might not appear. Wi-Fi Enable Item Description Value Wi-Fi Enable Select whether to enable or disable •...
  • Page 264 7. Configuring the Machine Using the Control Panel Item Description Value Set Ethernet Specifies the speed for Ethernet • Auto Select Speed communication. Select a speed that • 100Mbps Full Duplex matches your network environment. • 100Mbps Half Duplex For most networks, the default setting is •...
  • Page 265 Network Settings IPV4 Configuration Item Description Value IPV4 DHCP Sets the machine to receive its IPv4 • Inactive address, subnet mask, and default • Active gateway address automatically from a Default: [Active] DHCP server. • IP Address: Specifies the machine's IPv4 address when DHCP is not used.
  • Page 266 7. Configuring the Machine Using the Control Panel Item Description Value Wi-Fi Direct IP Displays the IP address of Wi-Fi Direct. – Addr IPV6 Configuration Item Description Value IPV6 Select whether to enable or disable • Inactive IPv6. • Active Default: [Active] IPV6 DHCP Sets the machine to receive its IPv6...
  • Page 267 Network Settings Item Description Value Link-local Displays the IPv6 link local address. – Address Wi-Fi Configuration Item Description Value Wi-Fi Direct Selects the Wi-Fi Direct type. • 2.4 GHz Type • 5 GHz Default: [2.4 GHz] Wi-Fi Direct Enables devices to communicate directly with each other without using a central access point.
  • Page 268 7. Configuring the Machine Using the Control Panel Item Description Value Wi-Fi Direct • Name: SSID Displays the current SSID of the machine. • Password: Specify the password for Wi-Fi Direct connection. • Contact your network administrator for information about the network configuration.

  • Page 269: Remote

    @Remote @Remote RC Gate Proxy Server Item Description Value RC Gate Proxy Specify whether to use a proxy server. • Off Server • On Default: [Off] Proxy Address Specify the proxy server address. Port Number Enter the port number for the proxy (1 to 65535) server.
  • Page 270 7. Configuring the Machine Using the Control Panel...

  • Page 271: Configuring The Machine Using Utilities

    8. Configuring the Machine Using Utilities This chapter describes how to configure the machine using utilities. Available Setting Functions Using Web Image Monitor Use Web Image Monitor to change the configuration of the machine from a computer. Available operations for Web Image Monitor is as follows: The following operations can be performed remotely using Web Image Monitor on a computer: •...

  • Page 272: Using Web Image Monitor

    8. Configuring the Machine Using Utilities Using Web Image Monitor • Some items might not appear, depending on the model type you are using. • Some items can also be configured using the control panel. Recommended web browsers • Internet Explorer 10 or later •...

  • Page 273: Displaying Top Page

    Displaying Top Page Displaying Top Page When you access the machine using Web Image Monitor, the top page appears in your browser's window. Launch the Web browser. In the Web browser's address bar, enter "https://(machine’s IP address)/" to access the machine.

  • Page 274: Changing The Interface Language

    8. Configuring the Machine Using Utilities Information in the main area is not automatically updated. Click [Refresh] at the upper-right in the main area to update the information. Click the Web browser's [Refresh] button to refresh the entire browser screen. •...

  • Page 275: Checking The System Information

    Checking the System Information Checking the System Information Click [Home] to display the main page of Web Image Monitor. You can check the current system information on this page. This page contains three tabs: [Status], [Counter], and [Machine Information]. Status Tab Item Description Model Name...

  • Page 276: Counter Tab

    8. Configuring the Machine Using Utilities Item Description Transfer Roller Shows the remaining life of the transfer roller, as "Status OK", "Replacement Required Soon" or "Replacement Required". For replacing, contact your sales or service representative. Paper Tray Item Description Tray 1 Shows the current state and paper size/type setting of Tray 1.
  • Page 277 Checking the System Information Item Description Shows the following for telephone line faxes: • Total number of pages sent and received • Number of pages sent • Number of pages received Machine Counter Item Description Machine Counter Shows the following for pages printed using the printer, copier, and fax functions, and lists/reports: •...
  • Page 278 8. Configuring the Machine Using Utilities Economy Color Prints Item Description Economy Color Prints Shows the number of pages printed in Economy Color Printing mode using (Color) the printer function. Black Shows the following for pages printed in Economy Color Printing mode using the printer function: •...

  • Page 279: Machine Information Tab

    Checking the System Information Machine Information Tab Machine Information Item Description Firmware Version Shows the version of firmware installed on the machine. Engine FW Version Shows the version of firmware for the machine engine. PCL Version Shows the version of the PCL interpreter. PS Version Shows the version of the PS interpreter.

  • Page 280: Configuring The System Settings

    8. Configuring the Machine Using Utilities Configuring the System Settings Click [System Settings] to display the page for configuring the system settings. This page contains the following tabs: [Sound Volume Adjustment], [Tray Paper Settings], [Copier], [Fax], [Priority Tray], [Toner Saving], [I/O Timeout], and [B&W Print Priority]. Sound Volume Adjustment Tab Sound Volume Adjustment Item...
  • Page 281 Configuring the System Settings Item Description Paper Type Select the paper type for Tray 1 from the following: Thin Paper (60-65g/m ), Plain Paper 1 (66-74g/m ), Plain Paper 2 (75-81g/m ), Middle Thick (82-90g/m ), Thick Paper 1 (91-105g/m Thick Paper 2 (106-163g/m ), Recycled Paper, Color Paper, Prepunched Paper, Letterhead, Bond Paper, Preprinted Paper, Cardstock, Label Paper,...
  • Page 282 8. Configuring the Machine Using Utilities Tray 1 Priority Item Description Tray 1 Priority Select how print jobs using the Tray 1 are handled. • System Settings The paper settings configured on the machine's control panel are applied to all print jobs. An error occurs when the paper settings specified by the printer driver or the print command do not match the machine's settings.
  • Page 283 Configuring the System Settings Bypass Tray Setting Priority Item Description Bypass Tray Setting Select how print jobs using the bypass tray are handled. Priority • System Settings The paper settings configured on the machine's control panel are applied to all print jobs. An error occurs when the paper settings specified by the printer driver or the print command do not match the machine's settings.

  • Page 284: Copier Tab

    8. Configuring the Machine Using Utilities Copier Tab Select Paper Item Description Select Paper Select the paper size used for printing copies from the following: [Tray 1], [Tray 2], [Bypass Tray], [A4], or [8 × 11]. When a tray is selected, the machine prints from that tray only. When a paper size is selected, the machine checks the trays for the paper of the specified size in the order of priority as set in [Copier] in the [Priority Tray] page.
  • Page 285 Configuring the System Settings Fax Number Confirmation Item Description Fax Number Enable this setting to configure the machine to require a fax number to be Confirmation entered twice when specifying a destination manually. This setting appears only when the administrator password is set in the [Administrator] page.
  • Page 286 8. Configuring the Machine Using Utilities Item Description Number of Trials of Specifies how many times the machine attempts to forward a fax (1 to 255 Forwarding (time) times). Interval of Forwarding Specifies how many minutes the machine waits between forwarding Trial (min.) attempts (1 to 255 minutes).

  • Page 287: Priority Tray Tab

    Configuring the System Settings Priority Tray Tab Priority Tray Item Description Printer Select the tray that the machine checks first for paper that can be used for the job from [Tray 1] or [Tray 2]. If automatic tray selection is specified for the print job and multiple trays contain valid paper, the first tray the machine finds will be used for printing;...

  • Page 288: I/O Timeout Tab

    8. Configuring the Machine Using Utilities I/O Timeout Tab I/O Timeout Item Description Fixed USB Port Specifies whether the same printer/LAN-Fax driver can be used for multiple machines or not under USB connection. If this setting is enabled, the same printer/LAN-Fax driver you have installed in your computer can be used with any machine other than the one originally used for installation, if the machine is of the same model.

  • Page 289: Registering Destinations

    Registering Destinations Registering Destinations Scan and fax destinations can be registered using Web Image Monitor. Up to 100 scan destinations and 220 fax destinations (20 Quick Dial and 200 Speed Dial destinations) can be registered. See the scan and fax sections for more information on registering destinations. •...

  • Page 290: Registering Fax Special Senders

    8. Configuring the Machine Using Utilities Registering Fax Special Senders Fax Special Senders can be registered using Web Image Monitor. Up to 30 Special Senders be registered. For details about registering Special Senders, see page 200 "Receiving a Fax".

  • Page 291: Restricting Machine Functions According To User

    Restricting Machine Functions According to User Restricting Machine Functions According to User You can configure settings to require a user code when someone tries to use certain machine functions. To enable this setting, you must first configure the machine settings via Web Image Monitor. •...
  • Page 292 8. Configuring the Machine Using Utilities Under "Available Functions", select [Restrict] for the functions you want to restrict, and then click [Apply]. Select [Do not Restrict] for the functions you do not want to restrict. The user restriction setting is enabled for the selected function. Proceed to the following steps to register users.
  • Page 293 Restricting Machine Functions According to User Enter the user name in [User Name] using up to 16 alphanumeric characters. Enter the user code in [User Code] using up to 8 digits. The user code will be used to authenticate users when they try to use a restricted function. Select the functions you want to make available to the user upon authentication.
  • Page 294 8. Configuring the Machine Using Utilities Click [Apply]. Close the Web browser. Deleting user entries This section explains how to delete user entries. Start the Web browser, and access the machine by entering its IP address. The top page of Web Image Monitor appears. Click [Restrict Available Functions].

  • Page 295: When Machine Functions Are Restricted

    When Machine Functions are Restricted When Machine Functions are Restricted Restricted functions can be used only by authorized users. Depending on the restricted function, users will be authenticated from the machine's control panel or in the printer/LAN-Fax driver. • To print jobs that require authentication you can use only the Windows PCL printer driver. Printing such jobs from the PostScript 3 printer driver is not possible.
  • Page 296 8. Configuring the Machine Using Utilities On the [File] menu, click [Print...]. In the [Select Printer] area, select the name of this machine, and then click [Preferences]. Click the [Valid Access] tab or the [Setup] tab. Enter the user code using 1 to 8 digits, and then click [OK]. Execute a print command.

  • Page 297: Configuring The Network Settings

    Configuring the Network Settings Configuring the Network Settings Click [Network Settings] to display the page for configuring the network settings. This page contains the following tabs: [Network Status], [TLS Security], [IPv6 Configuration], [Network Application], [DNS], [Auto E-mail Notification], [SNMPv1/v2], [SNMPv3], [SMTP], [POP3], [Internet Fax], [Wireless], and [Certificate].

  • Page 298: Ipv6 Configuration Tab

    8. Configuring the Machine Using Utilities Item Description Gateway Enter the IPv4 address of the network gateway. It is not possible to enter 0.0.0.0 or 255.255.255.255. IPv6 Configuration Tab IPv6 Item Description IPv6 Select whether to enable or disable IPv6. You cannot disable IPv6 using Web Image Monitor if the machine is currently in use in an IPv6 environment.

  • Page 299: Network Application Tab

    Configuring the Network Settings Network Application Tab Scanner Send Setting Item Description E-mail Select to enable the Scan to E-mail feature. Max. E-mail Size Select the maximum size of scan files that can be attached to an e-mail message (1 to 5 MB, or no limit). Select to enable the Scan to FTP feature.

  • Page 300: Tls Security Tab

    8. Configuring the Machine Using Utilities HTTPS/HTTP Item Description Force To Use HTTPS Specify whether or not to make the use of HTTPS mandatory. If this is enabled, the connection to HTTP Port 80 is automatically redirected to Port 443. Furthermore, if the user accesses the web page by entering the URL "http://...", the access is redirected to "https://...".

  • Page 301: Dns Tab

    Configuring the Network Settings • At least one of TLS 1.3, TLS 1.2, and TLS1.1 must be enabled. DNS Tab Item Description DNS Method Select whether to specify domain name servers manually or receive DNS information from the network automatically. When set to [Auto-Obtain (DHCP)], [Primary DNS Server], [Secondary DNS Server], and [Domain Name] below become unavailable.

  • Page 302: Auto E-Mail Notification Tab

    8. Configuring the Machine Using Utilities Auto E-mail Notification Tab E-mail Notification 1/E-mail Notification 2 Item Description Display Name Enter a sender name for notification e-mail. Can contain up to 32 characters. E-mail Address Enter the address of the recipient of the alert email. Can contain up to 64 characters.

  • Page 303: Snmpv3 Tab

    Configuring the Network Settings Trap (SNMPv2) Item Description SNMPv2 Trap Select whether to enable the machine to send SNMPv2 traps to the management host (NMS). When disabled, [SNMP Management Host 1] and [SNMP Management Host 2] below become unavailable. SNMP Management Enter the IP address or host name of a management host.
  • Page 304 8. Configuring the Machine Using Utilities Item Description Context Name Displays the context name of the device. The context name is fixed to "GWNCS". User Account Item Description User Name Enter the user name for logging in to the SNMPv3. Can contain up to 32 characters.
  • Page 305 Configuring the Network Settings Admin Account Item Description User Name Enter the user name for logging in to the SNMPv3. Can contain up to 32 characters. (Required) Security Settings Specify the user account security setting by selecting one of the following: [Authentication Encryption]: It is necessary to specify [Authentication Algorithm], [Authentication Password], [Encryption Algorithm], and [Encryption Password].

  • Page 306: Smtp Tab

    8. Configuring the Machine Using Utilities Item Description SNMPv3 Account 1 Select either [User Account] or [Admin Account]. SNMPv3 Management Enter the IP address or host name of a management host. Can contain up to Host 1 64 characters. SNMPv3 Account 2 Select either [User Account] or [Admin Account].

  • Page 307: Pop3 Tab

    Configuring the Network Settings Item Description Server Timeout Enter the number of seconds the machine waits before considering an (seconds) SMTP operation to have timed out (1 to 999). Time Zone Select a time zone according to your geographic location. Selecting a different time zone may cause transmission date and time to be incorrect for email sent by the Scan to E-mail function, even when the machine's clock is set correctly.

  • Page 308: Internet Fax Tab

    8. Configuring the Machine Using Utilities Internet Fax Tab Item Description Internet Fax Select whether to enable or disable the Internet Fax function. Transmission Error Notification E- Select whether to send a notification e-mail to the sender of the Internet Fax mail or not when e-mail reception fails.
  • Page 309 Configuring the Network Settings Item Description Communication Mode Displays the communication mode that the machine is connecting in. SSID Displays the SSID of the access point that the machine is connected to. Wireless Signal Status Displays the strength of the wireless signal that is being received. Wireless Specifies whether or not to use the wireless LAN.

  • Page 310: Certificate Tab

    8. Configuring the Machine Using Utilities Item Description WEP Key Enter the WEP key. The number and type of characters you can enter vary depending on the length and format selected for the key. See the following: • WEP key length: [64bit], Format: [Hexadecimal] WEP key max length: 10 characters (0-9, A-F, a-f) •...
  • Page 311 Configuring the Network Settings • Certificates issued by certification authorities. You can install only one certificate on the machine. If you execute [Create New Self-Signed Certificate], [Create Certificate Request], [Install Certificate], or [Import Certificate and Private Key], the existing certificate on the machine is deleted. Follow the procedure below to set items: 1.
  • Page 312 8. Configuring the Machine Using Utilities Item Description Organizational Unit Enter the name of the department requesting the certificate (company or (Optional) group name). The name can have up to 32 characters. City/Locality Enter the name of the city or town where the machine is located. The name (Optional) can have up to 32 characters.
  • Page 313 Configuring the Network Settings Install Certificate Item Description File Name Click [Browse...], and then select the certificate to install. Import Certificate and Private Key Item Description File Name Click [Browse...], and then select the certificate to install. Password Enter the password of the private key. Export Certificate Item Description...

  • Page 314: Configuring The Ipsec Settings

    8. Configuring the Machine Using Utilities Configuring the IPsec Settings Click [IPsec Settings] to display the page for configuring the IPsec settings. This page contains the following tabs: [IPsec Global Settings] and [IPsec Policy List]. • This function is available only when an administrator password is specified. IPsec Global Settings Tab Item Description...
  • Page 315 Configuring the IPsec Settings Item Description Status Displays the status of the IPsec policy as "Active" or "Inactive". To configure IPsec policies, select the desired IPsec policy, and then click [Change] to open the "IPsec Policy Settings" page. The following settings can be made on the "IPsec Policy Settings" page. IP Policy Settings Item Description...
  • Page 316 8. Configuring the Machine Using Utilities IPsec Settings Item Description Encapsulation Type Specify the encapsulation type from the following: • [Transport]: Select this mode to secure only the payload section of each IP packet when communicating with IPsec compliant devices. •...
  • Page 317 Configuring the IPsec Settings Item Description Life Time Specify the life time of the IPsec SA (Security Association) as a time period or data volume. The SA will expire when the time period you specify elapses or the volume of data you specify reaches the volume carried. If you specify both a time period and a data volume, the SA will expire as soon as either is reached, and a new SA will then be obtained by negotiation.

  • Page 318: Printing Lists/Reports

    8. Configuring the Machine Using Utilities Printing Lists/Reports Click [Print List/Report] to display the page for printing reports. Then, select an item and click [Print] to print out information for that item. Print List/Report Item Description Configuration Page Prints general information about the machine and its current configuration. Fax Journal Prints a fax transmission and reception journal for the last 50 jobs.

  • Page 319: Configuring The Administrator Settings

    Configuring the Administrator Settings Configuring the Administrator Settings Click [Administrator Tools] to display the page for configuring the administrator settings. This page contains the following tabs: [Administrator], [Reset Settings], [Backup Setting], [Restore Setting], [Set Date/Time], and [Energy Saver Mode]. Administrator Tab Administrator Settings Item Description...

  • Page 320: Backup Setting Tab

    8. Configuring the Machine Using Utilities Item Description Clear Scan Destination Select to clear the scan destinations. Reset Settings of Select to clear the user restriction settings. Available Functions Clear Address Book Select to clear the fax destinations. Reset IPsec Settings Select to clear the IPsec settings.

  • Page 321: Restore Setting Tab

    Configuring the Administrator Settings Click [OK]. Click [Save] in the confirmation dialog box. Navigate to the location to save the backup file. Specify a name for the file, and click [Save]. • [Back up IPsec Settings] appears only when the administrator password is specified. Restore Setting Tab •...

  • Page 322: Energy Saver Mode Tab

    8. Configuring the Machine Using Utilities Item Description Enter the current day (1 to 31). Date Format Select the date format from [MM/DD/YYYY], [DD/MM/YYYY], or [YYYY/MM/DD]. Set Time Item Description Time Format Select 24- or 12-hour time format. Time (AM/PM) Select [AM] or [PM] if 12-hour time format is selected.

  • Page 323: Maintaining The Machine

    9. Maintaining the Machine This chapter describes how to replace supplies and how to clean the machine. Replacing the Print Cartridge • Store print cartridge in a cool dark place. • Actual printable numbers vary depending on image volume and density, number of pages printed at a time, paper type and size, and environmental conditions such as temperature and humidity.
  • Page 324 9. Maintaining the Machine ECC129 • If cyan, magenta, or yellow toner runs out, you can print in black and white using just the black toner. Change the color mode setting to Black and White using the machine's driver. • If black toner runs out, you cannot print in black and white or color until the black print cartridge is replaced.
  • Page 325 Replacing the Print Cartridge ECC167 • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak. • Place the old print cartridge on paper or similar material to avoid dirtying your workspace. • The toner color is indicated by the label on each print cartridge. Take the new print cartridge out of the box, and then take it out of the plastic bag.
  • Page 326 9. Maintaining the Machine Remove the protective cover from the print cartridge. ECC131 Check the toner color and corresponding location, and then carefully insert the print cartridge vertically. ECC132 Using both hands, hold the center of the top cover and close the cover carefully. ECC133...
  • Page 327 Replacing the Print Cartridge Attach the protective cover you removed in Step 5 on the old print cartridge. Then, put the old print cartridge into the bag, and then put it into the box. ECC134 • Make sure to cover the old print cartridge with the protective cover for recycling and environmental purposes.

  • Page 328: Replacing The Waste Toner Bottle

    9. Maintaining the Machine Replacing the Waste Toner Bottle Messages on the screen • Replace the waste toner bottle when the following message appears on the screen: "ReplacementRequired:Waste Tnr. Btl." • Prepare a waste toner bottle when the following message appears on the screen: "ReplaceRequiredSoon:Waste Tnr.
  • Page 329 Replacing the Waste Toner Bottle Holding the tabs on both ends of the transfer unit, tilt it backwards and lift it up. ECC136 Holding the handle at the center of the waste toner bottle, carefully pull it partially out without tilting it. ECC137 Pull the waste toner bottle halfway out, hold the bottle firmly, and then pull it straight out.
  • Page 330 9. Maintaining the Machine ECC139 To prevent the waste toner bottle from coming into contact with the intermediate transfer unit (the position shown by the arrow in the illustration below), do not lift the bottle while pulling it out. ECC140 Close the bottle cap.
  • Page 331 Replacing the Waste Toner Bottle ECC142 Holding the center of the new waste toner bottle, carefully insert it halfway into the machine body. Leave the bottle cap open. ECC143 To prevent the waste toner bottle from coming into contact with the intermediate transfer unit (the position shown by the arrow in the illustration below), do not lift the bottle while inserting it.
  • Page 332 9. Maintaining the Machine ECC145 Place the transfer unit on the front cover. Slide the transfer unit along the guide rails into the machine. Do not manually operate the pressure lever, because pressuring and depressing are interlocked with the front cover's position. ECC146 When it stops, push on the PUSH mark until it clicks.
  • Page 333 Replacing the Waste Toner Bottle Using both hands, carefully push up the front cover until it closes. ECC117 When closing the front cover, push the upper area of the cover firmly. • For easy replacement, we recommend you purchase and store extra waste toner bottles. •...

  • Page 334: Replacing A Component

    9. Maintaining the Machine Replacing a Component Replacing the Intermediate Transfer Unit If the Alert indicator on the control panel lights up and the "Replacement Required: IntTrans.Belt" message appears on the display, contact your sales or service representative. Replacing the Fusing Unit and Transfer Roller If the Alert indicator on the control panel lights up and the "Replacement Required:TransferRoller"...

  • Page 335: Cautions When Cleaning

    Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth, and then dry wipe the area and allow it to dry.

  • Page 336: Cleaning The Toner Density Sensor

    9. Maintaining the Machine Cleaning the Toner Density Sensor Clean the toner density sensor when the following message appears on the control panel. "Density Sensor Require Cleaning" Pull up the lever on the top cover, and then carefully raise the top cover. Make sure that the ADF is closed.
  • Page 337 Cleaning the Toner Density Sensor Carefully insert the print cartridge removed in Step 2 vertically. ECC132 Using both hands, hold the center of the top cover and close the cover carefully. Be careful not to trap your fingers. ECC133...

  • Page 338: Cleaning The Friction Pad And Paper Feed Roller

    9. Maintaining the Machine Cleaning the Friction Pad and Paper Feed Roller If the friction pad or paper feed roller is dirty, a multi-feed or misfeed might occur. In this case, clean the friction pad and paper feed roller as follows: •...
  • Page 339 Cleaning the Friction Pad and Paper Feed Roller Wipe the rubber part of the roller with a soft damp cloth. After that, wipe it with a dry cloth to remove the moisture. ECC150 Push the metal plate down until it clicks. DUE215 Reload the removed paper into the tray, and then push the tray carefully into the machine until it clicks into place.
  • Page 340 9. Maintaining the Machine • If jams or multi-sheet feeds occur after cleaning the friction pad, contact your sales or service representative. • If the optional Tray 2 is installed, clean its friction pad and paper feed roller in the same way as you did for Tray 1.

  • Page 341: Cleaning The Registration Roller And Paper Tray

    Cleaning the Registration Roller and Paper Tray Cleaning the Registration Roller and Paper Tray The registration roller and paper tray can become dirty with paper dust if you print to non-standard paper. Clean the registration roller if white dots appear on prints. •...
  • Page 342 9. Maintaining the Machine Wipe the inside of the paper tray with a cloth. ECC152 Push the metal plate down until it clicks. DUE215 Reload the removed paper into the tray, and then push the tray carefully into the machine until it clicks.
  • Page 343 Cleaning the Registration Roller and Paper Tray Pull the front cover open lever and then carefully lower the front cover. ECC115 Be sure to set the registration roller in the position shown by the arrow in the illustration below. ECC153 Clean the registration roller if prints are smeared after a paper jam is cleared.

  • Page 344: Cleaning The Exposure Glass

    9. Maintaining the Machine Cleaning the Exposure Glass Lift the ADF. Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture.

  • Page 345: Cleaning The Auto Document Feeder

    Cleaning the Auto Document Feeder Cleaning the Auto Document Feeder Lift the ADF. Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture.
  • Page 346 9. Maintaining the Machine Close the ADF cover.

  • Page 347: Moving And Transporting The Machine

    Moving and Transporting the Machine Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. •...

  • Page 348: Disposal

    9. Maintaining the Machine Standing at the front and back of the machine, two persons should lift the machine using the inset grips on the sides. Move it horizontally to the place where you want to use it. DUE287 If you have removed Tray 2, reinstall it. •...

  • Page 349: 10. Troubleshooting

    10. Troubleshooting This chapter provides solutions for error messages and other problems. Error and Status Messages on the Screen Messages are listed in alphabetical order in the table below. "X" indicates a number in an error code that appear differently depending on a specific situation. •...
  • Page 350 10. Troubleshooting Message Causes Solutions ADF Original An original has been jammed • Remove jammed originals, and then Misfeed inside the ADF. place them again. See page 357 "Removing Paper Jams" and Open ADF Cover page 368 "Paper Feed Problems". and remove paper.
  • Page 351 Error and Status Messages on the Screen Message Causes Solutions Cannot Copy This Combined copying could not be • Set the machine to print copies using Setting performed because the tray the A4, Letter, or Legal size paper in does not contain the valid size the [Select Paper] setting.
  • Page 352 10. Troubleshooting Message Causes Solutions Dial Failed The fax could not be sent. • Confirm that the fax number you dialed is correct. • Confirm that the destination is a fax machine. • Confirm that the line is not busy. •...
  • Page 353 Error and Status Messages on the Screen Message Causes Solutions I-Fax POP3 Failed Connection to the POP3 server • Confirm that the network cable is failed. properly connected to the machine. • Confirm that the network settings such as IP address, DNS, and POP3 settings have been configured properly (make sure that no double- byte character is used).
  • Page 354 10. Troubleshooting Message Causes Solutions Memory Overflow • If you try to print a Locked • Print or delete other Locked Print files Print file stored in the in the machine, and then print the machine with the printer Locked Print file that the machine driver's [Gradation:] set to failed to print.
  • Page 355 Error and Status Messages on the Screen Message Causes Solutions Network is not Ready A scanned file could not be sent Wait until the machine receives the IP because the machine has not address information completely, and then received IP address information try the operation again.
  • Page 356 10. Troubleshooting Message Causes Solutions RX Communication A reception error occurred, and If possible, contact the sender of the fax Error the fax could not be received and ask them to resend it. correctly. Scan (NW) A scanned file could not be sent Reconnect the Ethernet cable properly, Disconnected because the Ethernet cable was...
  • Page 357 Error and Status Messages on the Screen Message Causes Solutions Set Original to ADF Scanning could not be • Use the ADF, even when scanning performed because the originals A4/Letter or smaller size originals. Cannot use exposure were not placed in the ADF, glass •...
  • Page 358 10. Troubleshooting Message Causes Solutions Unsupported USB The Scan to USB function failed Use a USB flash disk that is compatible Hub Please Remove because a USB device other with the Scan to USB function. than a USB flash disk or a USB flash disk with an unsupported file system was used.

  • Page 359: Removing Paper Jams

    Removing Paper Jams Removing Paper Jams If a paper jam occurs, one of the following messages appears on the control panel: • If the alert indicator lights up continuously or flashes, press the [Info] icon on the [Home] screen and check the displayed message.
  • Page 360 10. Troubleshooting Main unit DUE292 DUE288 DUE289...
  • Page 361 Removing Paper Jams DUE290 Waste toner bottle ECC168 Paper feed unit DUE320...
  • Page 362 10. Troubleshooting DUE291 • Jammed paper may be covered in toner. Be careful not to get toner on your hands or clothes. • Toner on prints made immediately after clearing a paper jam may be insufficiently fused and may smudge. Make test prints until smudges no longer appear. •...
  • Page 363 Removing Paper Jams Pull the paper downward to remove it. Do not pull it upward. ECC158 Do not touch the fusing unit. ECC157 If you cannot find the jammed paper, check for it by pulling down the guide. ECC159...
  • Page 364 10. Troubleshooting Using both hands, carefully push up the front cover until it closes. ECC117 When closing the front cover, push the upper area of the cover firmly. After closing the cover, check that the error is cleared. If paper jams inside a tray If paper jams in Tray 1 or 2, follow the procedure below to remove it.
  • Page 365 Removing Paper Jams ECC157 If paper has jammed inside the transfer unit, holding both sides of the paper, pull the paper carefully forward and out. ECC161 Using both hands, carefully push up the front cover until it closes. ECC117 When closing the front cover, push the upper area of the cover firmly. After closing the cover, check that the error is cleared.
  • Page 366 10. Troubleshooting If paper jams inside the transfer unit If paper jams inside the transfer unit, follow the procedure below to remove it. Pull the front cover open lever and then carefully lower the front cover. ECC115 Carefully remove any paper that is jammed under the transfer unit. ECC162 If you cannot find the jammed paper, look inside the machine.

  • Page 367: Removing Scanning Jams

    Removing Paper Jams Removing Scanning Jams • Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged. If a paper jam occurs in the ADF, follow the procedure below to remove the jammed paper. Open the ADF cover.
  • Page 368 10. Troubleshooting Lift the ADF, and if there is any original remaining in the ADF, gently pull the jammed paper to remove it. Be careful not to hold the input tray when lifting the ADF. Doing so may damage the tray. ECC166 Close the ADF.

  • Page 369: When You Cannot Print Test Page

    When You Cannot Print Test Page When You Cannot Print Test Page Possible cause Solution The power cord, a USB cable, or a Make sure that the power cord, USB cable, and network network cable is not connected cable are connected correctly. Also confirm that they are not correctly.

  • Page 370: Paper Feed Problems

    10. Troubleshooting Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Solution Paper does not feed smoothly. • Use supported types of paper. See page 62 "Supported Paper".
  • Page 371 Paper Feed Problems Problem Solution Multiple sheets of paper are fed at • Fan the paper well before loading. Also make sure that one time. the edges are even by tapping the stack on a flat surface such as a desk. •...
  • Page 372 10. Troubleshooting Problem Solution Images are not printed in the right Adjust the front end fence and both side fences to match the position paper size. See page 48 "Loading Paper". DAC606 Images are printed diagonally to the If there are gaps between the paper and the side or end pages.

  • Page 373: Print Quality Problems

    Print Quality Problems Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the Make sure that the machine is on a level surface. Place the machine's location.

  • Page 374: Checking The Printer Driver Settings

    10. Troubleshooting Checking the Printer Driver Settings Problem Solution The printed image is smudged. PCL 5c/6 On the printer driver's [Paper] tab, select [Bypass Tray] in the "Input Tray:" list. In the "Paper Type:" list, select a proper paper type. PostScript 3 On the printer driver's [Paper/Quality] tab, select [Bypass Tray] in the "Paper Source"...
  • Page 375 Print Quality Problems Problem Solution Fine lines are fuzzy, of inconsistent Change the dithering settings on the printer driver. For details thickness, or do not appear. about the dithering settings, see the printer driver Help. If the problem persists, specify the settings of the application in which the image was created to change the thickness of the lines.

  • Page 376: Printer Problems

    10. Troubleshooting Printer Problems This section describes printing problems and possible solutions. When You Cannot Print Properly Problem Solution An error occurs. If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters.
  • Page 377 Printer Problems Problem Solution A Locked Print file is canceled. • The machine already has 5 jobs or 5 MB of Locked Print data. Print or delete an existing Locked Print file. For details, see page 91 "Printing Confidential Documents". •...
  • Page 378 10. Troubleshooting Problem Solution It takes too long to complete the print • Photographs and other data intensive pages take a long job. time to be processed so simply wait when printing such data. • Changing the settings with printer driver may help to speed up printing.
  • Page 379 Printer Problems Problem Solution The color of the printout is different • The colors made using color toner may be different from from the color on the computer's colors displayed on the display due to the difference of display. methods to reproduce colors. Only when using PCL 5c/6 Color gradation might appear differently if On is selected for [Economy Color] on the [Print Quality] tab in the...

  • Page 380: When You Cannot Print Clearly

    10. Troubleshooting When You Cannot Print Clearly Problem Solution The whole printout is blurred. • The paper being used may be damp. Use paper that has been stored properly. See page 62 "Supported Paper". • Select [Curl Prevented] in [Curl Prevention Mode] under [System Settings].
  • Page 381 Printer Problems Problem Solution White lines appear. The intermediate transfer belt is dirty. Follow the procedure below to clean the belt: 1. Open the top cover while the power is on. 2. Remove all print cartridges from the printer. 3. The machine automatically starts cleaning. Once cleaning is complete, the error message "Toner Set Error: (X)"...
  • Page 382 10. Troubleshooting Problem Solution A color is missing or a printed image • The paper being used may be damp. Use paper that has is partially blurred. been stored properly. See page 48 "Loading Paper". • Toner is almost empty. If the following message appears on the control panel, replace the print cartridge: "Repl Rqrd: Print Cart.
  • Page 383 Printer Problems Problem Solution The message "Processing..." does not If the message "Processing..." does not appear on the control appear on the control panel after panel after printing, the printer has not received the data. printing. If the printer is connected to the computer using the interface cable.

  • Page 384: When Paper Is Not Fed Or Ejected Properly

    10. Troubleshooting Problem Solution If rubbed with your finger, the print The setting of the paper may not be correct. For example, smears. although thick paper is used, the setting for thick paper may not be specified. • Check the paper settings of this printer. See page 48 "Loading Paper".

  • Page 385: Other Printing Problems

    Printer Problems Other Printing Problems Problem Solution The toner has run out and printing When the "Continue printing?" message appears on the has stopped. control panel, pressing [Yes] allows you to print a few more pages, but the print quality of those pages may be lower.

  • Page 386: Copier Problems

    10. Troubleshooting Copier Problems When You Cannot Make Clear Copies Problem Solution The printed copy is blank. The original is not placed correctly. When using the exposure glass, place originals copy side down. When using the ADF, place them copy side up. See page 76 "Placing Originals".

  • Page 387: When You Cannot Make Copies As Wanted

    Copier Problems Problem Solution When copying from the exposure Place the original copy side down, making sure that it is glass, the print area of the copy is aligned to the rear left corner and pressed flat against the out of alignment with the original. exposure glass.

  • Page 388: Scanner Problems

    10. Troubleshooting Scanner Problems When You Cannot Browse the Network to Send a Scan File Problem Solution The following machine settings may Check the settings. See page 295 "Configuring the Network not be correct: Settings". • IP address • Subnet Mask When Scanning Is Not Done As Expected Problem Solution...

  • Page 389: Fax Problems

    Fax Problems Fax Problems When You Cannot Send or Receive Fax Messages As Wanted Transmission Problem Causes Solutions Cannot send files. The telephone line may be Check if the telephone line is properly disconnected. connected to the machine. For details, see Setup Guide.
  • Page 390 10. Troubleshooting Problem Causes Solutions When using On Hook Dial, If the machine fails to detect Press [Scan Size] in [Scanner Settings], "Receiving..." appears and the size of the original when select the scan size, and then resend the transmission is not allowed. the [B&W Start] key is document.
  • Page 391 Fax Problems Printing Problem Causes Solutions Print is slanted. The paper is fed at a slant. Load the paper correctly. For details about loading paper, see page 48 "Loading Paper". Misfeeds occur frequently. The number sheets loaded Load paper only as high as the upper in the paper tray exceeds limit markings inside the paper tray.

  • Page 392: When An Error Is Notified Via A Report Or E-Mail

    10. Troubleshooting Problem Causes Solutions The background of received Image density is too high. Adjust the image density. See images appears dirty. page 164 "Specifying Scan Settings for Scanning". Images from the back of the page appear. Received image is too light. When using moist, rough, or Use the recommended paper.
  • Page 393 Fax Problems This report can be used to identify lost files. If a document stored for Memory Transmission was lost, resend it. If a document received by Memory Reception was lost, ask the sender to resend it. Error Report (E-mail) The Error Report (E-mail) is printed by the machine when it is unable to send an Error notification Email.

  • Page 394: Error Code

    10. Troubleshooting • If Transmission Error Mail Notification cannot be sent, Transmission Error Report is printed by the machine. Error Code The table below describes the meaning of error codes that appear under "Results" on Fax Journal or transmission status report, and what to do when a particular error code appears. "X"...
  • Page 395 Fax Problems Error Code Solution 1XXX32 to 1XXX84 An error occurred while sending a fax. • Check if the telephone line is properly connected to the machine. • Disconnect the telephone line cord from the machine, and connect the cord to a telephone. Check if you can make calls using the telephone.
  • Page 396 10. Troubleshooting Error Code Solution 3XXX11 Connection to the server failed while sending an Internet Fax. • Check if the network cable is properly connected to the machine. • Check if the network settings such as the IP address, DNS, and SMTP settings have been configured properly (make sure that no double-byte character is used).
  • Page 397 Fax Problems Error Code Solution 4XXX21 Connection to the server failed while receiving an Internet Fax. • Check if the network cable is properly connected to the machine. • Check if the network settings such as the IP address, DNS, and POP3 settings have been configured properly (make sure that no double-byte character is used).
  • Page 398 10. Troubleshooting Error Code Solution 4XXX43 A TIFF file could not be received via Internet Fax properly. • The compression method of the received TIFF file was other than MH/MR/MMR. Ask the sender to check the TIFF file. 4XXX44 A TIFF file could not be received via Internet Fax properly. •...

  • Page 399: Common Problems

    Common Problems Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution The machine does not turn on. The power cord is not • Make sure that the power connected properly.
  • Page 400 10. Troubleshooting Problem Possible cause Solution The network setting may not Using Web Image Monitor, If the problem persists, contact have been configured properly check the setting and check your service representative. or the 3G dongle may not be whether printing can be connected properly.

  • Page 401: 11. Configuring Network Settings

    11. Configuring Network Settings This chapter describes how to connect the machine to the network and specify the network settings. Configurations differ according to the communication environment of your system. Connecting the Machine to a Wired Network Configuring the IPv4 Setting Press the [Setting] icon on the [Home] screen.
  • Page 402 11. Configuring Network Settings Press [IPV6 Configuration]. Press [IPV6 DHCP]. Select [Active] to automatically obtain the IP address or [Inactive] to specify the IP address manually. If you have selected [Active], proceed to Step 12. Press [Manually Set Address]. Enter the machine's IPv6 address in [Manually Set Address]. Enter the prefix length in [Prefix Length:].

  • Page 403: Connecting The Machine To A Wireless Network

    Connecting the Machine to a Wireless Network Connecting the Machine to a Wireless Network There are four methods for connecting the machine to a wireless network: • Using the Wi-Fi Setup Wizard See page 401 "Using the Wi-Fi Setup Wizard". •...

  • Page 404: Using The Wps Button

    11. Configuring Network Settings Press [Network Settings]. Enter the password using the number keys, and then press [OK]. You can display the software keyboard by double tapping the entry area on the display. A password for accessing the [Network Settings] menu can be specified in [Admin. Tools Lock] under [Administrator Tools] menu.
  • Page 405 Connecting the Machine to a Wireless Network Press the [Home] key. ECC202 Press the [Setting] icon on the [Home] screen. Press [Network Settings]. Enter the password using the number keys, and then press [OK]. You can display the software keyboard by double tapping the entry area on the display. A password for accessing the [Network Settings] menu can be specified in [Admin.

  • Page 406: Using A Pin Code

    11. Configuring Network Settings Press the WPS button on the router (access point) within two minutes. CHV607 For details about how to use the WPS button, refer to the manuals for the router (access point). Check the result. • Connection has succeeded: Press [OK] to return to the screen displayed in Step 12, and then press the [Home] key to return to the initial screen.
  • Page 407 Connecting the Machine to a Wireless Network Press the [Home] key. ECC202 Press the [Setting] icon on the [Home] screen. Press [Network Settings]. Enter the password using the number keys, and then press [OK]. You can display the software keyboard by double tapping the entry area on the display. A password for accessing the [Network Settings] menu can be specified in [Admin.
  • Page 408 11. Configuring Network Settings Press [OK] to return to the screen displayed in Step 13, and then press the [Home] key to return to the initial screen. Configuring the Wi-Fi settings is complete. • Connection has failed: Press [OK] to return to the screen displayed in Step 13. Check the configuration for the router (access point), then try the connection again.

  • Page 409: 12. Appendix

    12. Appendix This chapter describes the machine specifications and consumables. Transmission Using IPsec For securer communications, this machine supports the IPsec protocol. When applied, IPsec encrypts data packets at the network layer using shared key encryption. The machine uses encryption key exchange to create a shared key for both sender and receiver.

  • Page 410: Security Association

    12. Appendix • For successful authentication, the sender and receiver must specify the same authentication algorithm and authentication key. The authentication algorithm and authentication key are specified automatically. AH Protocol The AH protocol provides secure transmission through authentication of packets only, including headers.

  • Page 411: Encryption Key Exchange Settings Configuration Flow

    Transmission Using IPsec Encryption Key Exchange Settings Configuration Flow This section explains the procedure for specifying encryption key exchange settings. Machine 1. Set the same IPsec settings as the machine on 1. Set the IPsec settings on Web Image Monitor. 2.

  • Page 412: Specifying Ipsec Settings On The Computer

    12. Appendix • An administrator password can be specified in the [Administrator] tab. Specifying IPsec Settings on the Computer Specify exactly the same settings for IPsec SA settings on your computer as are specified for the IPsec Settings on the machine. Setting methods differ according to the computer's operating system. The following procedure is based on Windows 10 in an IPv4 environment as an example.
  • Page 413 Transmission Using IPsec In [Description:], enter a name or a detailed explanation of the IP filter, and then click [Next]. You may click [Next] and proceed to the next step without entering any information in this field. Select "My IP Address" in "Source address", and then click [Next]. Select "A specific IP Address or Subnet"...

  • Page 414: Enabling And Disabling Ipsec Using The Control Panel

    12. Appendix In the Session key settings, select "Generate a new key every", and enter the same validity period (in [Seconds] or [Kbytes]) as that specified for [Life Time] on the machine. Click [OK], and then click [Next]. Click [Finish]. If you are using IPv6, you must repeat this procedure from Step 12 and specify ICMPv6 as an exception.

  • Page 415: Notes About The Toner

    Notes About the Toner Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications. •...

  • Page 416: Specifications Of The Machine

    12. Appendix Specifications of the Machine This section lists the machine's specifications. • We have obtained each author's permission for the use of applications including open-source software applications. For details about the copyright information for these software applications, see About Open Source Software License. General Function Specifications Item Description...
  • Page 417 Specifications of the Machine Item Description Power requirements 220-240 V, 6 A, 50/60 Hz 120-127 V, 11 A, 60 Hz Power consumption • Maximum The power level when the main switch 1300 W or less is turned off and the power cord is •...

  • Page 418: Printer Function Specifications

    12. Appendix Item Description Weight (machine body with 30 kg (67 lb.) or less consumables) • Sound power level and sound pressure level are actual values measured in accordance with ISO 7779. • Sound pressure level is measured from the position of the bystander. Printer Function Specifications Item Description...

  • Page 419: Copier Function Specifications

    Specifications of the Machine Copier Function Specifications Item Description Maximum resolution (scanning and printing) • Exposure glass Scanning: 600 × 600 dpi Printing: 600 × 600 dpi • ADF Scanning: 300 × 600 dpi Printing: 600 × 600 dpi First copy speed (A4, at 23 °C, 71.6 °F) •...

  • Page 420: Scanner Function Specifications

    12. Appendix Item Description Reproduction ratio • Fixed ratio 50%, 71%, 82%, 93%, 122%, 141%, 200%, 400% 50%, 65%, 78%, 93%, 129%, 155%, 200%, 400% • Zoom ratio 25% to 400% Copy quantity Scanner Function Specifications Item Description Maximum scanning area (horizontal × vertical) •...

  • Page 421: Fax Function Specifications

    Specifications of the Machine Item Description Scanning time • Black and white: 5 seconds or less • Color: 10 seconds or less (A4/600 dpi/ Compressed) Not including transfer time. ADF throughput • Black and white: 20 image per minute (300 ×...
  • Page 422 12. Appendix Item Description Memory capacity • Transmission only 100 sheets • Reception only 95 sheets (8 dots per mm × 3.85 line per mm, MMR, ITU-T # 1 chart) Address book • Speed dial 200 items • Quick dial 20 items •...

  • Page 423: Paper Feed Unit Tk1220

    Specifications of the Machine Item Description Scan line density 8 dots per mm × 3.85 line per mm (200 × 100 dpi) 8 dots per mm × 7.7 line per mm (200 × 200 dpi) Destination machine specifications • Communication protocols •...
  • Page 424 12. Appendix Dimensions (Width × Depth × Height) 400 × 450 × 127 mm (15.8 × 17.8 × 5 inches) Paper weight For details, see page 62 "Supported Paper". Weight Less than 4 kg (8.9 lb.)

  • Page 425: Consumables

    Consumables Consumables • Our products are engineered to meet high standards of quality and functionality, and we recommend that you use only the expendable supplies available at an authorized dealer. Print Cartridge Print cartridge Average printable number of pages per cartridge Black 6,900 pages Cyan...

  • Page 426: Waste Toner Bottle

    12. Appendix Waste Toner Bottle Name Average printable number of pages per cartridge Waste Toner Bottle SP C220 25,000 pages *1 A4/Letter 5% test chart, 3 pages per job, printing in 50% black and white/color. • The actual number of printable pages varies depending on the image volume and density, number of pages printed at a time, paper type and paper size used, and environmental conditions such as temperature and humidity.

  • Page 427: Information For This Machine

    Information for This Machine Information for This Machine User Information on Electrical & Electronic Equipment (mainly Europe and Asia) Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling.

  • Page 428: Note For The Battery And/Or Accumulator Symbol (For Eu Countries Only)

    12. Appendix For Turkey only Note for the Battery and/or Accumulator Symbol (For EU countries only) In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II, the above symbol is printed on batteries and accumulators. This symbol means that in the European Union, used batteries and accumulators should be disposed of separately from your household waste.

  • Page 429: Note To Users Eu Countries

    3-6 Nakamagome 1-chome, Ohta-ku, Tokyo. 143-8555, Japan Importer(CE marking, ProdSG): Ricoh Europe SCM B.V. Blankenweg 24, 4612 RC Bergen op Zoom, The Netherlands Importer (UKCA marking): Ricoh UK Limited 800 Pavilion Drive, Ricoh House, Northampton, NN4 7YL Declaration of Conformity Notice to Users in EEA Countries...

  • Page 430: Notes To Users Regarding Facsimile Unit (New Zealand)

    12. Appendix This product complies with the essential requirements and provisions of Directive 2014/53/EU. The CE Declaration of Conformity is available by accessing the URL: https://www.ricoh.com/products/ce_doc2/ and selecting the product applicable. Operating frequency band: 2412-2462 MHz, 5150-5350MHz RF Output Power: 17dBm - 802.11b / 15dBm – 802.11g / 13dBm – 802.11a / 13dBm –...

  • Page 431: Notes To Users In The State Of California (Notes To Users In Usa)

    Information for This Machine Notes to users in the state of California (Notes to Users in USA) Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/ perchlorate Notes to users in the United States of America FCC Rules Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 432 (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Responsible party: Ricoh USA, Inc. Address: 300 Eagleview Boulevard, Suite 200 Exton, PA 19341, U.S.A. Telephone number: 610-296-8000...

  • Page 433: Notes To Canadian Users Of Wireless Devices

    7. If trouble is experienced with this equipment, for repair or warranty information, please contact Ricoh USA, Inc. Customer Support Department at 1-888-456-6457. If this device is causing problems with your telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 434 12. Appendix (2) This device must accept any interference, including interference that may cause undesired operation of the device. Federal Communication Commission (FCC) Radiation Exposure Statement This EUT is compliance with SAR for general population/uncontrolled exposure limits in ANSI/IEEE C95.1-1999 and had been tested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C.

  • Page 435: Notes To Canadian Users Regarding Facsimile Unit

    Information for This Machine Notes to Canadian Users regarding Facsimile Unit This product meets the applicable Innovation, Science and Economic Development Canada technical specifications. The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five.

  • Page 436: Saving Energy

    12. Appendix Saving Energy This machine is equipped with the following Energy Saver modes: Energy Saver mode 1 and Energy Saver mode 2. If the machine has been idle for a certain period of time, the machine automatically enters Energy Saver mode. The machine recovers from Energy Saver mode when it receives a print job, prints a received fax, or when any key is pressed.
  • Page 437 Information for This Machine • If the machine is in Energy Saver mode for 24 hours continuously, the machine automatically returns to normal state and performs self-maintenance. • (mainly Europe) The power is automatically switched off if the machine is left idle in standby mode for 2 hours.

  • Page 438: Trademarks

    12. Appendix Trademarks Google Chrome, and Google Play are trademarks or registered trademarks of Google LLC. macOS, TrueType, App Store, and Safari are trademarks of Apple Inc., registered in the U.S. and other countries. ® Firefox is a registered trademark of the Mozilla Foundation. ®...
  • Page 439 Trademarks ® ® Microsoft Windows Server 2012 R2 Essentials ® ® Microsoft Windows Server 2012 R2 Standard • The product names of Windows Server 2016 are as follows: ® ® Microsoft Windows Server 2016 Essentials ® ® Microsoft Windows Server 2016 Standard ®...
  • Page 440 12. Appendix...

  • Page 441: Index

    INDEX Copy 107, 112 2-sided copy............@Remote.............. Basic operation............... 107, 112 Combine............... Enlarge................Address book..........136, 234 ID Card copy..............address book (LAN-Fax)......196, 199 Reduce................ADF............... Scan settings..............Specifications..............ADF (Auto Document Feeder)..... 78, 343 Counter information..........Administrator password....... 14, 251, 317 Cover sheet............
  • Page 442 Fax Number confirmation........Fax only mode............. Machine information........... Fax printing............Maintaining the machine Fax received file processing....... 333, 336, 342, 343 Cleaning the machine....Fax settings............Replacing the print cartridge.......... Fax Speed Dial destination list......Maintenance page........259, 316 Fax TX/RX standby file list........mDNS setting............
  • Page 443 Label Paper................ Letterhead................SA (Security Association)........Middle Thick paper............Scan Plain Paper................. Registering destinations..........Preprinted Paper..............SANE................Prepunched Paper............. Scan settings..............Recycled Paper..............Scan to USB..............Thick Paper 1..............TWAIN................Thick Paper 2..............WIA.................. Thin Paper................Scan destinations...... Placing originals............ 136, 142, 147, 287 Scan size..............
  • Page 444 Toner..............Toner saving............Top page............. Trademarks............Transfer Rollor............. Transmission mode..........Trap..............Tray 1..............Tray 1 priority............Tray 2..............Tray paper settings..........Troubleshooting......... 384, 386, 387 Error and status messages on the screen...... 367, 368, 371, 374, 397 Other problems....TWAIN scanning..........User code............
  • Page 445 MEMO...
  • Page 446 MEMO M0EQ-8504A...
  • Page 448 EN GB EN US EN AU M0EQ-8504A © 2021, 2022 Ricoh Co., Ltd.

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