Troubleshoot a problem
Action
Step 3
1
Turn off the printer, wait for about 10 seconds, and then turn the
printer on.
2
Copy or scan the document.
Is the scanner responding?
Adjusting scanner registration
1
From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Scanner Configuration > Scanner Manual
Registration
2
Touch Print Quick Test.
3
Place the Print Quick Test page on the scanner glass, and then touch Flatbed Registration.
4
Touch Copy Quick Test.
5
Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are different from the original document, then adjust Left Margin and Top
Margin.
6
Repeat
step 4
and
Adjusting ADF registration
1
From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Scanner Configuration > Scanner Manual
Registration
2
Touch Print Quick Test.
3
Place the Print Quick Test page on the ADF tray.
4
Touch Front ADF Registration or Rear ADF Registration.
Notes:
To align Front ADF Registration, place the test page faceup, short edge first into the ADF.
•
To align Rear ADF Registration, place the test page facedown, short edge first into the ADF.
•
5
Touch Copy Quick Test.
6
Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are different from the original document, then adjust Horizontal Adjust
and Top Margin.
7
Repeat
step 5
and
step 5
until the margins of the Copy Quick Test page closely match the original document.
step 6
until the margins of the Copy Quick Test page closely match the original document.
Yes
The problem is solved.
219
No
Contact
customer
support.