Ricoh M C240FW User Manual page 208

Troubleshoot a problem
Action
Step 3
Check for a dial tone.
• Call the fax number to check if it is working properly.
If you are using the On Hook Dial feature, then turn up the volume to check if you
•
hear a dial tone.
Can you hear a dial tone?
Step 4
Check the telephone wall jack.
1 Connect the analog telephone directly to the wall jack.
2
Listen for a dial tone.
3 If you do not hear a dial tone, then use a different telephone cable.
4 If you still do not hear a dial tone, then connect the analog telephone to a different
wall jack.
5 If you hear a dial tone, then connect the printer to that wall jack.
Can you send or receive a fax?
Step 5
Check if the printer is connected to an analog phone service or to the correct digital
connector.
If you are using an Integrated Services for Digital Network (ISDN) telephone service,
•
then connect to an analog telephone port of an ISDN terminal adapter. For more
information, contact your ISDN provider.
If you are using DSL, then connect to a DSL filter or router that supports analog use.
•
For more information, contact your DSL provider.
• If you are using a private branch exchange (PBX) telephone service, then make sure
that you are connecting to an analog connection on the PBX. If none exists, then
consider installing an analog telephone line for the fax machine.
Can you send or receive a fax?
Yes No
Go to step 5. Go to step 4.
The problem Go to step 5.
is solved.
The problem Go to step 6.
is solved.
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