Ricoh M C240FW User Manual page 155

Troubleshoot a problem
Action
Step 1
1 Load the tray with the correct paper type.
2
Print the document.
Do ghost images appear on prints?
Step 2
1 Depending on your operating system, specify the paper type from the
Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
•
You can also change the setting on the printer control panel. Navigate
•
to Settings > Paper > Tray Configuration > Paper Size/Type.
2 Print the document.
Do ghost images appear on prints?
Step 3
1 Perform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust.
2 Print the document.
Do ghost images appear on prints?
Step 4
1
Open the front door, and then firmly push it down.
2 Pull out the print cartridge tray.
3 Remove, and then insert the print cartridges.
4
Insert the print cartridge tray, and then close the door.
5 Print the document.
Do ghost images appear on prints?
Yes No
Go to step 2. The problem is
solved.
The problem is
Go to step 3.
solved.
Go to step 4. The problem is
solved.
Contact customer The problem is
support. solved.
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