Card Not Present Refund Transaction - Ingenico iCT2 Series Operating Manual

SKYZER TECHNOLOGIES
10.0
CASH OUT AMOUNT?
11.0
SELECT TYPE
1. MOTO
2. UNSECURE ECOM
12.0
1. SINGLE
2. RECURRING
3. INSTALLMENT
4. UNKNOWN
13.0
AWAITING ACCOUNT
14.0
ACCOUNT
CHQ SAV
F1 F2
15.0
PROCESSING NOW
16.0
SIGN RECEIPT
17.0
SIGNATURE OK? Y/N
ENTER=YES,CLR=NO
18.0
SIG ACCEPTED
19.0
SIG DECLINED

11.7 CARD NOT PRESENT REFUND TRANSACTION

This function allows the merchant to perform a refund transaction on the
terminal when the card is not present.
INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE
Only applicable if the CASH OUT is turned on.
$0.00
Press ENTER to bypass "CASH OUT"
Select the Transaction Type by pressing the corresponding number key:
1. MOTO (Mail order Telephone Order)
2. Unsecure ECOM (Electronic Commerce .e.g. Internet)
If 1 is pressed, then follow through to step 11.0.
If 2 is pressed, then follow through to step 12.0
Select option by pressing the corresponding number key:
1. SINGLE
2. RECURRING
3. INSTALLMENT
4. UNKNOWN
The terminal prompts AWAITING ACCOUNT on the terminal.
Press the corresponding soft key to select their account type.
$XX.XX
Example: Press F4 to select CR
CR
F3 F4
PROCESSING NOW will be displayed on the terminal and pinpad.
SIGN RECEIPT will be displayed on both terminal and pinpad screen. Tear the
receipt off.
Press ENTER to accept the transaction and proceed with step 18.0 or CLEAR to
decline and proceed with step 19.0
SIG ACCEPTED will be displayed on both terminal and pinpad screen.
SIG DECLINED will be displayed on both terminal and pinpad screen.
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VERSION 1.0