Tipping Authorisation - Ingenico iCT2 Series Operating Manual

SKYZER TECHNOLOGIES

Tipping Authorisation

11.9.1
This transaction requests the approval for the Purchase to proceed. The
transaction is not a financial transaction, but verifies that the cardholder has
the funds available for the intended purchase. If approved, the authorised
amount is held until the purchase is completed.
Step Terminal Display Description
1.0
TIPPING
1.AUTHORISATION
2.TIP ADJUST
3.UTIL
2.0
SWIPE OR
INSERT CARD
3.0
PURCHASE AMOUNT?
4.0
AWAITING ACCOUNT
5.0
ACCOUNT $XX.XX
CHQ SAV
8.0
PROCESSING NOW
9.0
SIG REQUIRED
10.0
SIGNATURE OK? Y/N
ENTER=YES,CLR=NO
11.0
SIG ACCEPTED
12.0
SIG DECLINED
NOTE: All credit card tipping transactions will be processed as a signature
based transaction. As domestic cards are set to require PIN in the future, Credit
Card Tipping transactions may receive declined responses confusing
merchant and cardholder alike. Where transactions are declined due to issues
with card holder verification, it is recommended that merchants use the
Purchase with Tip transaction instead of Credit Card Tipping.
INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE
Press ENTER to scroll through the menu options until the TIPPING menu is
shown on the display.
Press 1 to select AUTHORISATION.
Swipe or insert card to process the transaction.
Enter the Purchase amount to process the transaction and press ENTER
$X.XX
The terminal waits on the account selection from the cardholder on the pinpad.
The pinpad will prompt for account selection. Ask the cardholder to select the CR
account on the pinpad.
NOTE: If the card used has only one account type which is credit, the
terminal will process the transaction without prompting to select account
type. However, if a transaction is executed using Chip Card, then all the
account type will be displayed for cardholder to select their account type
CR
from.
PROCESSING NOW will be displayed on the terminal and pinpad while processing
the transaction.
SIG REQUIRED will be displayed on both terminal and pinpad screen. Tear the
receipt off and ask the cardholder to sign the receipt.
Verify the cardholder's signature with the signature on the back of the card. If the
signature matches:
Press ENTER to accept or if not, press CLEAR to decline
SIG ACCEPTED will be displayed on both the terminal and pinpad screen.
SIG DECLINED will be displayed on both the terminal and pinpad screen.
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VERSION 1.0