Ingenico iCT2 Series Operating Manual
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Ingenico iCT2 Series Operating Manual

2017 paymark software
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INGENICO
iCT2XX
2017 Paymark Software
Operating Guide
Version
1.0

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Summary of Contents for Ingenico iCT2 Series

  • Page 1 INGENICO iCT2XX 2017 Paymark Software Operating Guide Version...

  • Page 2: Table Of Contents

    Contactless Card ........................19 ICT2XX P ........................20 AYOUT ADMINISTRATION ........................21 PASSWORDS ..........................22 ..........................23 HORTCUT INSTALLING INGENICO IPP SERIES PINPAD ................24 PP280 PIN P ....................24 NSTALLING AN I PP280 PIN P ....................24 EACTIVATING AN I PP310 PIN ....................
  • Page 3 Up to the CVM (Card Verification Method) Limit of $80 ........85 12.3.2 Above the CVM (Card Verification Method) Limit of $80 ........85 12.4 CASH OUT TRANSACTION ....................... 88 12.5 REFUND TRANSACTION......................90 INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 4 EXTERNAL POWER SUPPLY ..................... 141 14.5 CONNECTION ......................... 141 14.6 OPENING THE CABLE COVER ....................141 14.7 CLOSING THE CABLE COVER ....................142 14.8 OPENING PRINTER COMPARTMENT ..................142 14.9 REPLACING PAPER ROLL ....................... 143 INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 5 OPENING SIM CARD COMPARTMENT COVER ..............143 14.12 REPLACING SIM CARD COMPARTMENT COVER ............... 144 14.13 INSTALLING SIM CARD FOR GPRS ..................144 14.14 OPERATING ENVIRONMENT ....................145 SKYZER TECHNOLOGIES CONTACT DETAILS ................146 INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 6 All changes to this document must be approved and signed off before release by the Marketing Manager. REVISION RECORD VERSION CHANGE CHANGED BY DATE 1.00 PTS 2017 Document creation Vineel Dhani 28/02/2018 INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 7: Introduction

    This document serves as a comprehensive guide to the operation of Skyzer’s Ingenico iCT2XX EFTPOS terminal in New Zealand. 2 HARDWARE OVERVIEW 2.1 The INGENICO ICT2XX Terminal The Ingenico iCT2XX Terminal consists of the following elements: Terminal Handset: The kit magic box that comes with the iCT250 terminal provides the connection to Ethernet (broadband), telephone line, power and RS232.
  • Page 8 Close the compartment with the cable cover provided, like the procedure describe at chapter 7.7. The power adapter and Figure 8 cable that connects the terminal to a 100 - 240V power outlet: INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 9: Features Of The Ict250

    2.1.1 Features of the iCT250 Connection Easy loading printer Ports Color display 18-key backlit Magnetic stripe keyboard reader SAM/GPRS SIM card compartment Smart card reader Figure 1 – Features of the Ingenico iCT250 INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 10: The Ict2Xx Keyboard

    • Green/ENTER/YES input key/ • Menu key/ • Function key/ • Soft function keys/Navigation keys located directly under the display to allow the user to select alternate options on the display. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 11: Green/Enter Key

    @ ( ) / + = _ To enter an alpha letter, first press the corresponding number key and then press the DOT(.) key to scroll through the alpha letters for that key. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 12: Card Reader

    2.1.3.2 Smart Card (IC Card) Insert the card horizontally with the metallic chip facing upwards and leave in position throughout the transaction. Only remove the card when prompted by the terminal. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 13: Contactless Card

    The card read is successful all four status lights are lit and the confirmation tone is heard. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 14: The Ipp280 Pin Pad

    SKYZER TECHNOLOGIES PAGE 14 OF 146 2.2 The iPP280 PIN pad The Ingenico IPP280 PIN pad consists of the following elements: The PIN pad Handset: The interface cable that connects the IPP280 PIN pad to the iCT2XX terminal: Connects on the...

  • Page 15: Features Of The Pinpad

    SKYZER TECHNOLOGIES PAGE 15 OF 146 2.2.1 Features of the Pinpad Four LED lights Backlit display Keyboard INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 16: The Ipp280 Keyboard

    The Red/CANCEL key cancels the procedure in progress, goes to idle The Yellow/CLEAR key state cancels the last character. Four LED lights Contactless Active Zone INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 17: The Ipp310 Pin Pad

    SKYZER TECHNOLOGIES PAGE 17 OF 146 2.2.3 The iPP310 PIN pad The Ingenico IPP310 PIN pad consists of the following elements: The PINpad Handset: The interface cable that connects the IPP310 PIN pad to the iCT250 terminal: Connects on the...

  • Page 18: Keypad

    The function of these keys is displayed on the bottom line when they are available for use. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 19: Card Reader

    The card read is successful all four status lights are lit and the confirmation tone is heard. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 20: Ict2Xx Port Layout

    SKYZER TECHNOLOGIES PAGE 20 OF 146 2.3 ICT2XX Port Layout The following ports are as defined at the rear of the Ingenico iCT2xx terminal. Figure 2 – Port Layout for Ingenico ICT2xx INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 21: Administration

    Print Pure Commerce CSE Rates Table 3025705 Pure Commerce CSE Memory Reset 3025706 Enable Credit Card Surcharge Disable Credit Card Surcharge Upload Electronic Offline Voucher or Contactless Offline Transactions Diagnostics 9904 Enable / Disable Extra Charges INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 22: Passwords

    SKYZER TECHNOLOGIES PAGE 22 OF 146 Training Mode 9999 2.4 PASSWORDS The following passwords are used for configuration and testing: INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 23: Shortcut Keys

    PAGE 23 OF 146 2.5 Shortcut Keys Shortcut keys have been programmed on the Ingenico terminals for easy and quick access to frequently used menus. To access these menus, press the following keys on the terminal from the idle screen.

  • Page 24: Installing Ingenico Ipp Series Pinpad

    Press FUNC Enter 77 and press ENTER. FUNCTION? DISABLE Press ENTER to disable the external pinpad port on the terminal or CLEAR to EXTERNAL PINPAD cancel and exit to idle prompt. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 25 PIN pad will display a smiley face on the screen once deactivated. Simply uncover the rear compartment of the ICT2XX terminal and unplug the PIN pad USB cable and then replace the cover back on the ICT2XX terminal. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 26: Installing An Ipp310 Pin Pad

    Press ENTER to disable the external pinpad port on the terminal or CLEAR to EXTERNAL PINPAD cancel and exit to idle prompt. Terminal and PIN pad will be restarted and PIN pad will be disabled. RESTARTING TERMINAL..INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 27 PIN pad will display a smiley face on the screen once deactivated. Simply uncover the rear compartment of the ICT2XX terminal and unplug the PIN pad USB cable and then replace the cover back on the ICT2XX terminal. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 28: Set Up

    Press 6 for TCP-IP/GPRS as backup configuration followed by ENTER and proceed with the configuration. 6-TCP-IP / GPRS Press 7 for TCP-IP/GPRS/DIAL as backup configuration followed by ENTER and proceed with the configuration. 7-TCP-IP/GPRS/DIAL INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 29: Dial-Up Configuration

    1797 to obtain connectivity to Paymark network. Terminal prompts to save configuration. Press ENTER to save configuration on the SAVE CONFIG Y/N terminal or CLEAR to exit and return to idle screen. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 30: Tcp-Ip With Dial Backup Configuration

    This is used where the quality of the dial tone is low. 4 = Pulse/Blind Dial – this communication setting is used for the older PABX systems and is rarely used nowadays. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 31 CLEAR to exit and return to idle screen. 18.0 Terminal prompts to start TCP-IP link. Press ENTER to start the link or CLEAR to START TCP-IP Y/N exit without starting. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 32: Tcp-Ip Configuration

    Option 2 – to allow the terminal to use Paymark IP address. 10.0 USE DNS Y/N 2-NO 11.0 This parameter specifies the Primary Host IP Address. By default, it is set to IP Primary 117.120.34.110. Press ENTER. HOST IP ADDRESS 117.120.34.110 INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 33 CLEAR to exit and return to idle screen. Terminal prompts to start TCP-IP link. Press ENTER to start the link or CLEAR to 14.0 START TCP-IP Y/N exit without starting. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 34: Gprs Configuration

    117.120.33.3. Press ENTER. HOST IP ADDRESS 117.120.33.3 11.0 Terminal prompts to save configuration. Press ENTER to save configuration on the SAVE CONFIG Y/N terminal or CLEAR to exit and return to idle screen. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 35 SKYZER TECHNOLOGIES PAGE 35 OF 146 12.0 Terminal prompts to start GPRS link. Press ENTER to start GPRS or CLEAR to exit START GPRS Y/N without starting GPRS link to Paymark. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 36: Gprs With Dialup As Backup Configuration

    FUNC key. To remove a PABX number from the PABX field, press 1 and then press FUNC key until space is displayed followed by ENTER. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 37: Tcp-Ip With Gprs Backup Configuration

    Option 8- Allows you to manually configure the APN 4-2 Degrees 5-Spark 6-Kore Wireless 7- Global M2M This parameter specifies the GPRS USERNAME. By default this field will be blank. GPRS USER NAME? Press ENTER. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 38 Press ENTER HOST DNS direct.paymark.co.nz 13.0 This parameter specifies the Paymark IP Secondary DNS address. By default, it is IP Secondary set to direct2.paymark.co.nz. Press ENTER Host DNS direct2.paymark.co.n INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 39: Tcp-Ip With Gprs Backup With Dial Up Backup Configuration

    NOTE: When configuring the terminal for Static IP address, ensure to obtain the IP address, subnet mask and default gateway IP address from your ISP (Internet Service Provider) for connectivity to Paymark network. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 40 FUNC key. To remove a PABX number from the PABX field, press 1 and then press FUNC key until space is displayed followed by ENTER. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 41 START TCP-IP Y/N exit without starting. 21.0 Terminal prompts to start GPRS link. Press ENTER to start GPRS or CLEAR to exit START GPRS Y/N without starting GPRS link to Paymark. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 42: Dial Up With Gprs Backup

    FUNC key. To remove a PABX number from the PABX field, press 1 and then press FUNC key until space is displayed followed by ENTER. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 43 117.120.35.3. Press ENTER. HOST IP ADDRESS 117.120.35.3 13.0 This parameter specifies the GPRS Secondary IP Address. By default, it is set to GPRS Secondary 117.120.33.3. Press ENTER. HOST IP ADDRESS 117.120.33.3 INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 44: Eftpos Configuration For Multi-Merchant

    31. 5- GPRS / Dial Press 6 for TCP-IP/GPRS as backup configuration followed by ENTER and proceed with the configuration as on page 33. 6-TCP-IP / GPRS INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 45 11.0 Press ENTER to proceed with the configuration of the next merchant or CLEAR to CONFIG ANOTHER cancel and exit out from the merchant configuration. MERCHANT Y/N INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 46: Multi-Merchant Configuration

    Terminal is now in configuration mode. Go to following steps to proceed or press MULTI MERCHANT CANCEL to exit, otherwise the terminal will automatically exit after 30 seconds of SETUP inactivity INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 47: Master Memory Reset

    EFTPOS memory to factory default. MEMORY RESET Terminal is now in configuration mode. Press CANCEL to exit, otherwise the MULTI MERCHANT terminal will automatically exit after 30 seconds of inactivity SETUP INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 48: To Deactivate Multi-Merchant Configuration

    Terminal is now in configuration mode. Press CANCEL to exit, otherwise the MULTI MERCHANT terminal will automatically exit after 30 seconds of inactivity SETUP INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 49: Contactless

    Ingenico terminals are fully compatible with the global EMV standards, as well as Visa's PayWave and MasterCard's PayPass. Contactless card processing is fast, secure and convenient, no more fumbling for change or traditional card reading to hold up queues.

  • Page 50: Contactless Configuration

    Press the down arrow key until Contactless is highlighted. Press ENTER to access INITIALIZATION the function. Date and time Language Terminal Number Currency Pabx Pinpad Contactless Swipe Serial Number Network Access Cash Connection T.M.S INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 51: Single Merchant Memory Reset Configuration

    4.5 SINGLE MERCHANT MEMORY RESET CONFIGURATION This function allows the merchant configuration to be reset to factory default values. Step Terminal Display Description Press FUNC. Enter 9902 and press ENTER. FUNCTION? INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 52 Terminal prompts EFTPOS MEMORY RESET while resetting the merchant EFTPOS configuration and returns to idle. MEMORY RESET NOTE: The above function is performed to delete the configuration for the selected merchant only. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 53: Remote Key Injection (Pkms)

    SKYZER TECHNOLOGIES PAGE 53 OF 146 4.6 REMOTE KEY INJECTION (PKMS) The Ingenico ICT2XX terminal supports Remote Key Injection technology to enable automated injection of security keys from Paymark. 4.6.1 Remote Key Injection (PKMS) Configuration This function is used to configure the Remote Key Injection operation and can be performed through Dial-up, TCP-IP (Broadband) and GPRS mode.
  • Page 54 By default, the RKI (PKMS) Host Port is set as HOST PORT 7540. 7540 Terminal is now in configuration mode. Press CANCEL to exit, otherwise the MULTI MERCHANT terminal will automatically exit after 30 seconds of inactivity SETUP INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 55: Gprs Rki Configuration

    By default, the RKI (PKMS) Host Port is set as HOST PORT 7540. 7540 Terminal is now in configuration mode. Press CANCEL to exit, otherwise the MULTI MERCHANT terminal will automatically exit after 30 seconds of inactivity SETUP INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 56: Remote Key Injection (Pkms) Initialisation

    Paymark Key Assist helpline on 0800 653 875 to get the keys released against the terminal ID. A merchant logon can then been initiated and successfully completed with an ACCEPTED response, the terminal is ready to process transaction. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 57: Enable/Disable Terminal Functions

    Press F1 to enable or disable the PROMPT CUSTOMER COPY function followed by ENTER. This function gives the merchant an option to print both merchant and customer copy or just a merchant copy. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 58 EFTPOS terminal has received the transaction from POS system. When the interface link or contactless is enabled on the terminal, the swipe start function will automatically be deactivated and vice-versa. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 59: Configure Receipt Header And Footer

    It can be configured by entering desired footer use the numeric keypads then the FUNC key to access the alpha characters then press ENTER Prompts will be shown for successive footer lines. FOOTER LINE 2 XXXXXXXXXXXXXXXXXX INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 60 @ ( ) / + = _ To enter an alpha letter, first press the corresponding number key, and then press the FUNC key to scroll through the alpha letters for that key. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 61: Restart Terminal

    Press ENTER to select to reset GPRS link or CLEAR to exit and return to idle screen. RESET GPRS LINK? ENTER OR CLEAR Resets the GPRS link and then returns to idle screen. GPRS STARTING PLEASE WAIT INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 62: Skylink

    5 SKYLINK 5.1 1 and 2 Way Interface Link Ingenico terminals have been certified to link directly for interfacing as 1 or 2 way on approved POS system by Skyzer Technologies. Please contact Skyzer Technologies to obtain a list of Accredited POS Vendor List for interfacing.

  • Page 63: Skylink Interface Com Port

    5.1.2 SKYLink Interface Com Port This function allows selecting the com port type to have the interface link operate on. Perform the steps below to select the com port type on the ingenico terminal. Step Terminal Display Description Press FUNC...

  • Page 64: Credit Account Prompt

    Enter the password 8099 followed by ENTER. ENTER PASSWORD? Press ENTER to Enable credit account or CLEAR to exit out without enabling the ENABLE credit account. Terminal will return to idle screen afterwards. CREDIT ACCOUNT? INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 65: Terminal Management System (Tms)

    This parameter specifies the Primary Host Port number. By default is set to 3200. PRIMARY HOST PORT Press ENTER. 3200 Press ENTER to save the configuration or CLEAR to exit without saving 10.0 SAVE CONFIG Y/N configuration. 7.1.2 GPRS Configuration Step Terminal Display Comment INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 66 This parameter specifies the Access Point Name of the Paymark network or any APN? third party SIM card which has been configured for. paymarkfreedom.co. Press ENTER to save the configuration or CLEAR to exit without saving 10.0 SAVE CONFIG Y/N configuration. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 67: Tms Download

    XXXXXX/XXXXXX The terminal starts to download the second application software. TMS ACTION FILE DOWNLOAD NZXXXXXXXXXX XXXXXX/XXXXXX NOTE: When the terminal has finished downloading the application, the terminal will then restart itself. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 68: Reset Tms Download

    Terminal is resetting the TMS download and returns to the idle screen. PROCESSING PLEASE WAIT NOTE: Upon completion of the reset TMS download, perform FUNC 2468 to begin EFTPOS application software download again. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 69: Pure Commerce Currency Select Eftpos (Cse)

    Ingenico terminals now provide the option for currency selection when paying at the point of sale. The terminal will use the same merchant number for the transaction, whether performed in the cardholders’...

  • Page 70: Enable/Disable Pure Commerce Cse

    Perform the steps below to disable Pure Commerce CSE application. Step Terminal Display Comment Press FUNC Enter 3025707 and press ENTER. FUNCTION? DISABLE DCC will be displayed. Press ENTER DISABLE DCC DCC application has now been deactivated. DEACTIVATED INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 71: Pure Commerce Cse Configuration

    10.0 A default username has be preset for Skyzer terminals USER NAME skzyerprod01 By default it is set to skzyerprod01 The default password is preset to x79F0vQh 11.0 PASSWORD ********** INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 72: Pure Commerce Cse Connection Test

    Enter 3025700 and press ENTER. FUNCTION? Terminal is checking the connection with the host. PROCESSING NOW Press the ENTER key on the terminal to exit to the idle screen CONNECTIONS AVAIL PRESS ENTER INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 73: Pure Commerce Cse Bin Table Download

    Enter 3025702 and press ENTER. FUNCTION? Terminal is downloading the current rates table. PROCESSING NOW Press the ENTER key on the terminal to exit to the idle screen DOWNLOAD COMPLETE PRESS ENTER INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 74: Print Pure Commerce Rates Table

    Enter 3025706 and press ENTER. FUNCTION? Press ENTER to RESET MERCHANT CONFIG or CLEAR/CANCEL to exit, otherwise RESET the terminal will automatically exit after 30 seconds of inactivity MERCHANT CONFIG ENTER OR CLEAR INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 75: Pure Commerce Cse Purchase Transaction

    Customer is displayed with the FX rates. Customer needs to confirm to proceed with PURCHASE AUD X.XX the home currency or NZD by selecting YES or NO on the terminal by pressing the FX RATES INCLUDES corresponding keys MARGIN OF X.XXXXXXX CONFIRM INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 76: Pure Commerce Cse Purchase Transaction Receipt Format

    SUPPLIED BY BNZ ACCEPTED *---------------------------* MERCHANT COPY 10 OPERATION OF TERMINAL 10.1 MERCHANT LOGON To initiate a Merchant logon, follow the steps below or press the F4 key to perform a logon: INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 77: Pending Reversal

    “R” and if there are pending transaction (EOV, TIP, HOSPO) terminal will display “xxx” indicating the number of pending transaction stored on the terminal. To print the pending transaction list, press “0” key from the idle screen. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 78: Expired Stored Pre-Authorisation Transactions

    Press ENTER to view the expired pre-auth transactions that are stored on the EXPIRED PRE-AUTH terminal and proceed with completing them or CLEAR to not view the transaction TRANS COUNT XXXX and proceed with step 21.0. VIEW TRANS Y/N EXPIRED STORED HOSPITALITY TRANSACTION INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 79: Surcharge

    This function allows the merchant to enable or disable the credit card surcharge on the terminal. Enable Credit Card Surcharging 11.1.1 Perform the steps below to enable credit card surcharge. Step Terminal Display Comment Press FUNC INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 80: Disable Credit Card Surcharging

    11.1.3 This function allows the merchant to bypass the surcharge if they do not wish to surcharge the cardholder. Perform the steps below to bypass surcharge transaction. Step Terminal Display Description INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 81: Credit Card Surcharge Transaction Process

    Press the corresponding number key or down arrow key to select PURCHASE to EFTPOS MENU perform a purchase transaction. 1.PURCHASE 2.CASH 3.REFUND Key in the purchase amount and press ENTER. PURCHASE AMOUNT? $XX.XX INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 82 PROCESSING NOW will be displayed on the terminal and pinpad. PROCESSING NOW 11.0 Transaction has been ACCEPTED with PIN entry and prints the transaction receipt. ACCEPTED 12.0 Transaction has been DECLINED with PIN entry and prints the transaction receipt. DECLINED INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 83: Purchase Transaction

    NOTE: Cash amounts must be multiples of the minimum currency increment (10 cents). The terminal prompts AWAITING ACCOUNT on the terminal. Advise the AWAITING ACCOUNT cardholder to select the account type on the pinpad. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 84 PROCESSING NOW will be displayed on the terminal and pinpad. PROCESSING NOW Transaction has been ACCEPTED with PIN entry and prints the transaction receipt. 11.0 ACCEPTED Transaction has been DECLINED with PIN entry and prints the transaction receipt. 12.0 DECLINED INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 85: Contactless Purchase Transaction

    Above the CVM (Card Verification Method) Limit of $80 11.3.2 Any contactless transaction that is executed above the CVM limit of $80 will be processed online with a PIN or Signature. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 86 Terminal and Contactless reader will display DECLINED if the transaction was 10.0 DECLINED unsuccessful. SIGN RECEIPT will be displayed on both terminal and contactless screen. Tear the 11.0 receipt off and ask the cardholder to sign receipt. SIGN RECEIPT INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 87 SIG DECLINED will be displayed on both terminal and contactless screen. The merchant presses the CLEAR key to decline the cardholder’s signature after SIG DECLINED signature fails to match with the card. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 88: Cash Out Transaction

    PIN on the pinpad. The cardholder to keys in their PIN number followed by ENTER. CHQ-PIN $XX.XX **** PROCESSING NOW will be displayed on the terminal and pinpad. PROCESSING NOW INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 89 PAGE 89 OF 146 10.0 Transaction has been ACCEPTED with PIN entry and prints the transaction receipt. ACCEPTED Transaction has been DECLINED with PIN entry and prints the transaction receipt. 11.0 DECLINED INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 90: Refund Transaction

    AWAITING ACCOUNT cardholder to select the account type on the pinpad. The cardholder presses the corresponding soft key to select their account type. ACCOUNT $XX.XX Example: Press F4 to select CR INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 91 SIG DECLINED will be displayed on both terminal and pinpad screen. The merchant presses the CLEAR key to decline the cardholder’s signature after SIG DECLINED signature fails to match with the card. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 92: Card Not Present Transaction

    SELECT REASON number key. 1. NOT ON CARD 2. CANNOT READ 3. CUST ADVISED Terminal will prompt for Purchase Amount. PURCHASE AMOUNT? $0.00 Key in the purchase amount followed by ENTER. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 93: Card Not Present Refund Transaction

    SIG DECLINED will be displayed on both terminal and pinpad screen. SIG DECLINED 11.7 CARD NOT PRESENT REFUND TRANSACTION This function allows the merchant to perform a refund transaction on the terminal when the card is not present. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 94 If 2 is pressed, then follow through to step 11.0 11.0 Select option by pressing the corresponding number key: 1. SINGLE 2. RECURRING SINGLE 3. INSTALLMENT RECURRING 4. UNKNOWN INSTALLMENT UNKNOWN INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 95 18.0 ENTER=YES,CLR=NO SIG ACCEPTED will be displayed on both terminal and pinpad screen. 17.0 SIG ACCEPTED 18.0 SIG DECLINED will be displayed on both terminal and pinpad screen. SIG DECLINED INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 96: Emv (Europay Mastercard Visa) Chip Card Transaction

    PIN on the pinpad. The cardholder keys in their PIN number and proceeds with step 9.0 or presses ENTER to proceed with the Signature step 14.0. PIN OR ENTER INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 97: Credit Card Tipping Transaction

    SIG DECLINED will be displayed on both the terminal and pinpad screen. 21.0 SIG DECLINED 11.9 CREDIT CARD TIPPING TRANSACTION This function allows the merchant to add a TIP amount to a credit card transaction. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 98: Tipping Authorisation

    Where transactions are declined due to issues with card holder verification, it is recommended that merchants use the Purchase with Tip transaction instead of Credit Card Tipping. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 99: Tip Transactions

    The TIP amount will be displayed as $0.00 if not previously entered. Key in the TIP AMT $0.00 TIP AMOUNT that has been specified by the cardholder then followed by ENTER. NEW TIP AMOUNT? $XX.XX INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 100 Repeat steps 2-9 to finalize any remaining tip transactions or press CLEAR to RETRIEVE BY return to idle screen. 1. TRANS NUMBER 2. CARD NUMBER 3. AUTH NUMBER 4. PURCHASE AMOUNT 5. TIP AMOUNT 6. TOTAL AMOUNT INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 101: Tipping Utilities

    Press ENTER to cancel the TIP Transaction and follow through step 8.0 CANCEL? TIP TRANSACTION Press CLEAR to exit and return to TIPPING menu. Void TIP Transaction is processing PLEASE WAIT ‘Transaction Void’ receipt is printed. PRINTING INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 102: Uploading Tip Transactions

    CLEAR to proceed with uploading stored tip transactions. 11.9.3.3 Printing Tips This function allows the merchant to print the pending tip transactions individually that are currently stored on the terminal. Step Terminal Display Description INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 103 Press ENTER to print the pending transaction. CARD XXXXXX..XXXX Press CLEAR to exit and return to previous screen. TOTAL AMT NZ$XX.XX REQUIRED TRANS. Y/N Pending tip transaction receipt is being printed. PRINTING INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 104: Instant Tipping Transaction

    Swipe or insert cardholder’s card on the terminal. SWIPE OR INSERT CARD Terminal prompts AWAITING ACCOUNT on the terminal. Advise the cardholder 10.0 AWAITING ACCOUNT to select the account type on the pinpad. $XX.XX INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 105 PROCESSING NOW will be displayed on the terminal and pinpad. PROCESSING NOW 15.0 Transaction has been ACCEPTED and prints off transaction receipt. ACCEPTED 16.0 Transaction has been DECLINED and prints off transaction receipt. DECLINED INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 106: Credit Card Hospitality Transaction

    **** PROCESSING NOW will be displayed on the terminal and pinpad while PROCESSING NOW processing the transaction. Transaction has been ACCEPTED for PIN entry and prints the transaction 10.0 ACCEPTED receipt. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 107: Hospitality Authorisation

    However, if a transaction is executed using Chip Card, then all the account type will be displayed for cardholder. The terminal prompts AWAITING PIN on the terminal. Advise the cardholder to AWAITING PIN key in their pin on the pinpad. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 108 16.0 SIG DECLINED will be displayed on both the terminal and pinpad screen. The merchant presses CLEAR to decline the cardholder’s signature after verifying SIG DECLINED signature with the card. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 109: Hospitality Top-Up Authorisation

    Key in the amount to be finalised then press ENTER. This can be greater or AUTH AMT $XX.XX lesser than the authorised amount. TOP-UP AMOUNT? $0.00 INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 110 13.0 SIG DECLINED will be displayed on both the terminal and pinpad screen. The merchant presses CLEAR to decline the cardholder’s signature after verifying SIG DECLINED signature with the card. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 111: Hospitality Completion Transaction

    NOTE: The total amount displayed will include the previously authorised amount plus any top-up amounts already processed for this transaction. This is to notify the merchant that a top-up transaction was performed. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 112: Hospitality Final Completion Transaction

    Press MENU key and then scroll through using down arrow key until PAYMARK EFTPOS HOSPITALITY MENU is shown on the display. 1.EFTPOS MENU 2.HOSPITALITY MENU Press the corresponding number key or ENTER to access HOSPITALITY menu. 3.ADMIN MENU 4.SUPERVISOR MENU INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 113 SIG DECLINED will be displayed on both the terminal and pinpad screen. The 12.0 merchant presses CLEAR to decline the cardholder’s signature after verifying SIG DECLINED signature with the card. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 114: Pure Commerce Cse Hospitality Final/Partial Completion Transaction

    If the card has been inserted, proceed with step 8.0 Advise the cardholder to select the currency they wish to process the transaction PURCHASE AUD 9.44 with NZD 10.00 RATE 1.0581245 SELECT CURRENCY INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 115 AUTH AUTH $10.00 RATE 1.05847000042 Includes Commission 3.000 TOTAL AUD 9.44 Transaction Currency I DECLARE THAT I HAVE BEEN GIVEN A CHOICE OF PAYMENT CURRENCY. I AGREE TO PAY THE ABOVE INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 116: Cse Hospitality Final/Partial Completion Transaction Receipt Format

    TOTAL AMOUNT, AND UNDERSTAND THAT 11.11.4.4 Hospitality THE CHOICE OF Final/Partial Completion Transaction CURRENCY IS FINAL Receipt Format THIS SERVICE IS SUPPLIED BY BNZ ACCEPT WITH SIG PREPAID CURRENCY CAR *---------------------------* MERCHANT COPY INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 117: Hospitality Utilities

    This is to notify the merchant that a top-up transaction was performed. To cancel the hospitality pre authorisation transaction, press the ENTER key. CANCEL? HOSPO AUTH INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 118: Hospitality Delayed (Extra Charges) Completion

    ACCEPTED will be displayed to indicate the pre authorisation transaction was 10.0 cancelled successfully. ACCEPTED 11.11.5.2 Hospitality Delayed (Extra Charges) Completion This functionality is used for additional charges after the final completion. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 119 Step Terminal Display Comment Press FUNC Enter 100 and press ENTER. FUNCTION? DISABLE Press ENTER to disable the extra charges or CLEAR to cancel and exit to idle EXTRA CHARGES? prompt. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 120: Hospitality Delayed (Extra Charges) Completion

    PROCESSING NOW will be displayed on the terminal while processing the PROCESSING NOW transaction and will print off receipt where cardholder has to sign to accept the transaction. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 121 SKYZER TECHNOLOGIES PAGE 121 OF 146 10.0 ACCEPTED will be displayed to indicate the pre authorisation transaction was cancelled successfully. ACCEPTED INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 122: Cheque Verification Authorisation

    NOTE: There is no receipt printed for this transaction since the only requirement is for the merchant to obtain approval for the cheque. The response message stays on the display until the merchant presses ENTER INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 123: Merchant Administration Functions

    Terminal Totals with Instant Tip 11.13.2 This function allows the merchant to determine the total count and amount of all accepted transactions supported by the terminal since the totals where last reset by the merchant. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 124 - If YES is selected, the terminal proceed with totals to be reset and print off the instant tip report for the merchant outlining the number of tip transactions that were performed. - If NO is selected, terminal will return to idle without resetting the totals. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 125: Terminal Totals With Credit Card Surcharging

    This function is used by the merchant to retrieve either the current subtotals or historical settlement information from Paymark. NOTE: Settlement inquiry data can be retrieved retrospectively to a maximum of 14 days. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 126: Settlement Cutover

    This function allows the merchant to settle the current settlement period and to cut over to a new settlement period. This can only be performed successfully when the terminal is within the ‘settlement window’ defined by Paymark for the particular merchant and terminal. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 127 Settlement Cutover is performed. To upload these stored transactions at that time, press ENTER or CLEAR to cancel upload and proceed with Settlement Cutover. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 128: Duplicate Receipt

    Only applicable with Multi-Merchant setup. 1 Merchant 1 2 Merchant 2 Select the corresponding number on the terminal to select the Merchant followed by 3 Merchant 3 ENTER. Prints the last cardholder transaction. PRINTING INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 129: Electronic Offline Vouchers (Eov)

    • Manual PAN (MANPAN) entry is not permitted in the EOV mode. • If a transaction other than a Purchase is attempted whilst in EOV mode, the terminal will respond with error message: “INVALID OFFLINE TRANSACTION”. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 130: Notification Of Eov Mode

    Paymark network, an ACCEPTED merchant logon receipt will be printed. If the terminal fails the merchant logon, then the terminal will still operate in the EOV mode. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 131: Upload Electronic Offline Transactions

    “TEMPORARILY HALT TRANSMISSION Y/N”. The merchant can then press ENTER to halt the upload transmission and perform a transaction or CLEAR to proceed with uploading offline transactions. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 132: Diagnostics

    Remove card from the chip card reader slot. REMOVE CARD Press ENTER to start KEYBOARD TEST, CLEAR bypass KEYBOARD TEST or KEYBOARD TEST? CANCEL to cancel the function and return to idle prompt. ENTER OR CLEAR INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 133 NOTE: When the numeric keys are pressed on the PINpad, the characters will not be returned to the display however, a beep will be emitted upon each numerical key depression which would indicate keys are responding. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 134 Terminal screen will display PASSED if the IP ping test is successful. Press 13.1 PING TEST ENTER. PASSED PRESS ENTER 13.2 Terminal screen will display FAILED if the IP ping test is unsuccessful. Press PING TEST ENTER. FAILED PRESS ENTER INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 135: Extra Terminal Functions

    PRESS 2: Display KVC and print Terminal Configuration Terminal will display KVC and prompt to PRINT CONFIG Y/N. PRINTING Press ENTER to print off the terminal configuration report or CLEAR to exit and return to idle screen. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 136 PRESS 8: To change Date and Time of the terminal To change the Date, enter the day, month and the year on the keyboard and press DATE – DDMMYY ENTER 19/01/18 INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...
  • Page 137 To change the Time, enter the hour and minutes on the keyboard and press TIME – HHMMSS ENTER 12:49 NOTE: When the Merchant logon is accepted, the current date and time are automatically updated on the terminal. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 138: Training Mode

    08 is for SIGN ACCEPTED. Any other amount in the “cent” area will result the transaction to decline. Ensure that any pending transactions that are stored on the terminal have been settled before exiting the training mode. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 139: New Features Of The Terminal

    ONE OR TWO PIECE UNIT 12.3.2 The Ingenico iCT2XX can function as either an IPP terminal or as an EPP terminal with the iPP280 PIN pad attached. This dual functionality allows a merchant to simply disable a failed pinpad and continue processing transactions until the pinpad can be replaced.

  • Page 140: Safety And Maintenance

    13.3 INGRESS GUARDS To help minimise risk of dust or water ingress to the terminal, the use of an ingress guard is recommended. Recommended supplier: KeyCovers (Auckland) Email: sales@keycovers.co.nz Phone: (09) 845 1464 INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 141: External Power Supply

    SKYZER TECHNOLOGIES PAGE 141 OF 146 13.4 EXTERNAL POWER SUPPLY • Only an Ingenico approved power supply (CE Marked) specified for use with this terminal must be used. • Operate only from a power source as specified on the Power Supply Unit.

  • Page 142: Closing The Cable Cover

    Then simply using your thumb push the cover back to access the paper roll. ATTENTION: Do not force the cover against the cables. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 143: Replacing Paper Roll

    Press down firmly on the middle of the back cover and slide it as indicated by the arrow as shown on the figure. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 144: Replacing Sim Card Compartment Cover

    Take care to ensure that the SIM card is inserted in the correct manner. The insertion position is engraved on the terminal. o To remove the SIM card from the GPRS slot, push on it with your finger nail to slide it out. INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 145: Operating Environment

    SKYZER TECHNOLOGIES PAGE 145 OF 146 13.14 OPERATING ENVIRONMENT The operating temperature range for this device is between 5 C and 45 INGENICO ICT2XX 2017 PAYMARK SOFTWARE OPERATING GUIDE VERSION 1.0...

  • Page 146: Skyzer Technologies Contact Details

    Contact Details T +64 9 259 0322 WWW.SKYZER.CO.NZ sales@skyzer.co.nz / service@skyzer.co.nz PO Box 132-177 Sylvia Park, 1644, Auckland 61E Hugo Johnston Drive, Penrose Auckland 2018...

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