Ingenico iCT2 Series Quick Manual

INGENICO iCT2XX SERIES - EFTPOS MERCHANT QUICK GUIDE
LOG ON
Press MENU and scroll down to select SUPERVISOR MENU followed
by ENTER
Scroll down to select LOGON and press ENTER or simply press F4
key on idle
(Select the merchant to initiate logon and press ENTER - FOR
MULTI-MERCHANT ONLY)
PURCHASE WITH DEBIT/CREDIT CARD WITH PIN
Swipe or Insert the customer's card from the idle screen OR simply
press F1 key on idle screen.
Press MENU and scroll to select EFTPOS MENU followed by ENTER
Scroll down to select PURCHASE and press ENTER
(Select the merchant to transact with and press ENTER - FOR
MULTI-MERCHANT ONLY)
Enter the purchase amount and press ENTER
Enter the cash out amount or press ENTER to bypass
Prompt customer to PRESENT/INSERT OR SWIPE their card
Prompt customer to select account type and enter their PIN
followed by ENTER
PURCHASE WITH CREDIT CARD WITHOUT PIN
Swipe or Insert the customer's card from the idle screen
OR simply press F1 key on idle screen
Press MENU and then scroll down to select EFTPOS MENU followed
by ENTER
Scroll down to select PUR and press ENTER
(Select the merchant to transact with and press ENTER - FOR
MULTI-MERCHANT ONLY)
Enter the purchase amount and press ENTER
Enter the cash out amount or press ENTER to bypass
Prompt customer to PRESENT/INSERT OR SWIPE their card
Prompt customer to select account type and enter their PIN
followed by ENTER
Customer signs receipt
Check customer signature
Press ENTER to confirm signature, or CLEAR to void the transaction
REFUND
Press MENU and scroll to select EFTPOS MENU followed by ENTER
Scroll down to select RFND and press the ENTER
(Select the merchant to transact with and press ENTER - FOR
MULTI-MERCHANT ONLY)
Swipe the Merchant Refund Card
Enter the Merchant PIN
Swipe or Insert the customer's card
Enter the amount to refund and press ENTER
Prompt customer to select account type and enter their PIN
followed by ENTER
REPRINT LAST CARDHOLDER RECEIPT
Press MENU and scroll down to select SUPERVISOR MENU followed
by ENTER
Scroll down to select DUPLICATE and press ENTER
(Select the merchant and press ENTER - FOR MULTI-MERCHANT
ONLY)
SINGLE/MULTI MERCHANT
[1]
PURCHASE + CASH OUT WITH DEBIT CARD
Swipe or Insert the customer's card from the idle screen
OR simply press F1 key on idle screen.
Press MENU and scroll to select EFTPOS MENU followed by
ENTER
Scroll down to select PURCHASE and press ENTER
(Select the merchant to transact with and press ENTER - FOR
MULTI-MERCHANT ONLY)
Enter the purchase amount and press ENTER
Enter the cash out amount and press ENTER
Swipe or Insert the customer's card
Prompt customer to select account type and enter their PIN
followed by ENTER
CASH OUT WITH DEBIT CARD
Press MENU and scroll to select EFTPOS MENU followed by
ENTER or simply press F2 key on idle screen
Scroll down to select CASH and press ENTER
(Select the merchant to transact with and press ENTER - FOR
MULTI-MERCHANT ONLY)
Enter the cash out amount and press ENTER
Swipe or Insert the customer's card
Prompt customer to select account type and enter their PIN
followed by ENTER
SHIFT TOTAL
Press MENU and scroll down to select ADMIN MENU followed by
ENTER
Scroll down to select TOTAL followed by ENTER
(Select the merchant and press ENTER - FOR MULTI-MERCHANT
ONLY)
Press ENTER to reset totals or CLEAR to exit
SETTLEMENT INQUIRY
Press MENU and scroll down to select ADMIN MENU followed by
ENTER
Scroll down to select INQUIRY and press ENTER
(Select the merchant and press ENTER - FOR MULTI-MERCHANT
ONLY)
Press the corresponding key to select the date shown or select
OTHER to enter another settlement period date in the format
DDMMYYYY and press ENTER
NOTE: Settlement inquiry data can be retrieved retrospectively
to a maximum of 14 days.
SETTLEMENT CUTOVER
Press MENU and scroll down to select ADMIN MENU followed by
ENTER
Scroll down to select CUTOVER and press ENTER
(Select the merchant and press ENTER - FOR MULTI-MERCHANT
ONLY)
Press ENTER to carry out cutover or CLEAR to cancel the cutover
selection
NOTE: Terminal will prompt for any stored Electronic Offline
Voucher/Contactless to be transmitted. Press ENTER to transmit
Electronic Offline Voucher/Contactless or CLEAR to proceed with
settlement cutover.