Ingenico iCT250 Quick Installation
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Ingenico iCT250 Quick Installation

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INGENICO iCT250
QUICK
INSTALLATION
AND STARTUP
GUIDE

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Summary of Contents for Ingenico iCT250

  • Page 1 INGENICO iCT250 QUICK INSTALLATION AND STARTUP GUIDE...
  • Page 2 INGENICO iCT250 Table of content Click on one of the following section to see its content Terminal Installation presentation and startup Quick Contactless Additional reference transaction information guide...

  • Page 3: Payment Terminal

    This guide will show you how to install and start up your terminal in a few easy steps. It is important to carefully follow all instructions to ensure correct terminal operation. Box contents Model ICT250 terminal • Power supply • Phone cord for dial-up connection* •...
  • Page 4 Quick Terminal Installation Contactless Additional reference presentation and startup transaction information guide General terminal description - Thermal printer - Backlit graphic display / Contactless reading area - Backlit 19-key keypad - Chip card reader - Function keys - Magnetic stripe reader - Navigation keys...
  • Page 5 Quick Terminal Installation Contactless Additional reference presentation and startup transaction information guide Terminal installation and startup...
  • Page 6 Quick Terminal Installation Contactless Additional reference presentation and startup transaction information guide Step 1 : Connecting the terminal 1. Connecting the power cord: Plug the power cord (black) into the round socket (A) to connect the power supply. 2. Connecting the communication line If you are using a dial-up connection •...
  • Page 7 Quick Terminal Installation Contactless Additional reference presentation and startup transaction information guide Step 3: Inserting the thermal printer paper To open the terminal cover, lift the tab and push back the lid. Recommended paper Insert the paper roll. type for the terminal Thermal printer paper : Push the terminal lid down to close it.
  • Page 8 Quick Terminal Installation Contactless Additional reference presentation and startup transaction information guide Transactions: Quick reference guide...
  • Page 9 Quick Terminal Installation Contactless Additional reference presentation and startup transaction information guide Possible transactions with your terminal Click on the one that interests you to view the steps to follow : • Purchase • Accord D Purchase (Equal payment financing) •...
  • Page 10 Quick Terminal Installation Contactless Additional reference presentation and startup transaction information guide Purchase Cancellation From the idle screen From the idle screen If this transaction has been configured as the default transaction, • Press F1 once, the terminal displays (Retailer). press F4 once and follow the terminal instructions.
  • Page 11 Quick Terminal Installation Contactless Additional reference presentation and startup transaction information guide Preauthorization Telephone/Mail Purchase From the idle screen From the idle screen • If this transaction has been configured as the default transaction, Press F1 once, the terminal displays (Retailer). press F4 once and follow the terminal instructions.
  • Page 12 Quick Terminal Installation Contactless Additional reference presentation and startup transaction information guide Refund Completion From the idle screen From the idle screen • • Press F1 once, the terminal displays (Retailer). Press F1 once, the terminal displays (Retailer). • • Press the green key , the terminal displays (Transaction).
  • Page 13 Quick Terminal Installation Contactless Additional reference presentation and startup transaction information guide Accord D Purchase Accord D Offline Purchase (Equal payment financing) (Equal payment financing) From the idle screen From the idle screen • Press F1 once, the terminal displays (Retailer). •...
  • Page 14 Quick Terminal Installation Contactless Additional reference presentation and startup transaction information guide Accord D Preauthorization Accord D Purchase (Equal payment financing) (Differed payment financing) From the idle screen From the idle screen • • Press F1 once, the terminal displays (Retailer). Press F1 once, the terminal displays (Retailer).
  • Page 15 Quick Terminal Installation Contactless Additional reference presentation and startup transaction information guide Accord D Offline Refund Accord D Offline Purchase (Differed payment financing) (Differed payment financing) From the idle screen From the idle screen • • Press F1 once, the terminal displays (Retailer). Press F1 once, the terminal displays (Retailer).

  • Page 16: Prepaid Card Purchase

    Quick Terminal Installation Contactless Additional reference presentation and startup transaction information guide Prepaid Card Purchase Prepaid Card Credit note From the idle screen From the idle screen • If the purchase transaction has been configured as the default Press F1 once, the terminal displays (Retailer). transaction, press F4 once and follow the terminal’s instructions.

  • Page 17: Prepaid Card Reload

    Quick Terminal Installation Contactless Additional reference presentation and startup transaction information guide Prepaid Card Reload Loyalty points accumulation From the idle screen Note: Many transactions allow the accumulation of loyalty points. • Press F1 once, the terminal displays (Retailer). The example below describes the loyalty points accumulation with a •...

  • Page 18: Close Batch

    Quick Terminal Installation Contactless Additional reference presentation and startup transaction information guide Loyalty points accumulation reversal Reprint last receipt From the idle screen From the idle screen • Press F1 once, the terminal displays (Retailer). • Press F1 once, the terminal displays (Retailer). •...
  • Page 19 Quick Terminal Installation Contactless Additional reference presentation and startup transaction information guide Contactless transaction...
  • Page 20 Contactless Your Ingenico ICT250 terminal allows the use of contactless cards to complete some transactions, depending on the amount and the type of transaction performed. Contactless transactions are quick and help reduce waiting time at the cash. Contactless transaction steps : •...
  • Page 21 Quick Terminal Installation Contactless Additional reference presentation and startup transaction information guide Contactless (more...) To read the contactless card, the customer must present the card gently to the terminal screen. When the card has been read, the four (4) green lights above the screen will be lighted and a «...

  • Page 22: Additional Information

    Quick Terminal Installation Contactless Additional reference presentation and startup transaction information guide Additional information...
  • Page 23 • press “2” to speak to an agent. Complementary information Visit monetico.ca/support to consult the user guide which contains additional information on your Ingenico ICT250 terminal and its functions. Need training? Training is included with the installation of your terminal. From Monday to Friday, from 8:30 AM to 5 PM, call 514-281-2880 or 1-800-363-3514, press “9”...
  • Page 24 Quick Terminal Installation Contactless Additional reference presentation and startup transaction information guide WEB SITE www.monetico.ca BUSINESS CUSTUMER SERVICE Montreal : 514 397-4450 Toll free : 1 888 285-0015 TECHNICAL SUPPORT FOR POS TERMINALS Montreal : 514 281-2880 Toll free : 1 800 363-3514 AUTHORIZATION CENTRE Montreal : 514 875-8750 Toll free : 1 800 361-8120...

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