Ingenico ICT250 Quick Reference Manual
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Also See for ICT250:
- Operating manual (116 pages) ,
- Merchant manual (48 pages) ,
- Quick reference manual (44 pages)
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Summary of Contents for Ingenico ICT250
- Page 1 Ingenico QUICK REFERENCE GUIDE This Quick Reference Guide will guide you through understanding your terminal’s functionality and navigation, and will help you with troubleshooting.
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Page 2: Table Of Contents
INDUSTRY Retail and Restaurant TERMINAL Ingenico iCT250 Contents GETTING STARTED Key Functions ....... . . 3 Integrated Contactless and Chip Technology. -
Page 3: Key Functions
Key Functions Icon/Image Function F1 – this is a variable key. Press the keys beneath F2 – press to scroll down. the display to navigate F3 – press to scroll up. your terminal’s menus. F4 – this is a variable key. F Key –... -
Page 4: Integrated Contactless And Chip Technology
For added convenience SMART CHIP CARD TECHNOLOGY and security for both Your Ingenico device also supports smart chip card technology. A chip you and your customers, payment card looks just like a magnetic stripe card with a chip in addition to the standard magnetic stripe on the back of the card. What... -
Page 5: Available Transaction Types
Available Credit Transactions To initiate Transaction Credit Sale* A sale transaction using a credit Swipe the card Types card; the card may or may not be present. and then select Credit. Your terminal Or, press [0] and then select supports various Credit. -
Page 6: Clerk/Server Management
Available EBT Transactions (Retail Only) To initiate Transaction EBT Sale An Electronic Benefits Transfer (EBT) Press [0] and Types card is a government-issued card tied select EBT. to a specific government-assistance account. Continued EBT transactions require PIN entry, as well as a trace number and balance amount printed on Your terminal receipts. -
Page 7: Available Reports
Available Reports: Main Menu Reports To access, press [#] and select Reports Menu. Detail Report Prints detail information for each transaction and a A report is like a totals summary for each card type and issuer. snapshot in time of Summary Report Prints totals by card type and card issuer. -
Page 8: Gift Card Transaction Types (Opt.)
Gift Card Gift Card Transactions (Optional) To initiate Transaction To begin, press [Enter] and select Gift. Types (Opt.) Issuance Adds value to the gift card account. Press [0]. This transaction can be used to issue and activate a new card, or to reload an active card If you are participating with incremental value. -
Page 9: Navigating Your Terminal
A Settlement operation is used to close the current batch and the Batch open a new batch for logging and accumulating transactions. Your Ingenico terminal uses a Terminal Capture System (TCS), meaning it stores transactions throughout the day and sends Your transactions must batch totals of sales and refunds to the host (Chase be “settled”... -
Page 10: Prompt Q&A
Prompt Prompt Description/Action Q&A Enter Last 4 Key the last 4 digits of the card number and press [Enter]. Digits of Card # While navigating Enter Clerk/Server ID Key the server/clerk ID (up to 6 through transactions, digits in length) and press [Enter]. you’ll find that some prompts aren’t as clear Enter Invoice... -
Page 11: Avs Response Codes
AVS Response Code Description VISA MC AMEX Disc. Codes Match - Address and 9-digit ZIP code The Address Verification Match - Address and ZIP code System (AVS) is a (for Discover, address only feature that adds fraud matches) protection on card-not-... -
Page 12: Common Error Codes
Common Error Code Description Action Error BATCH NEAR MAX The batch capacity of Complete the Codes the terminal is nearly transaction and settle SETTLE BATCH full. as soon as possible. In the event that PINPAD The terminal is Verify that the PIN pad your terminal displays configured for an is connected and... -
Page 13: Chip Technology Q&A
Chip WHAT IS CHIP TECHNOLOGY? Chip technology is an evolution in our payment system that will help Technology increase security, reduce fraud and enable the use of future value- Q&A added applications. Chip cards are embedded with a micro computer chip. -
Page 14: Chip Technology Quick Tips
Chip CUSTOMERS USING THEIR CHIP CARD FOR THE FIRST TIME Make sure the card stays in the terminal’s chip reader slot for the Technology duration of the transaction, which ends when the receipt is being Quick Tips printed. If the card is removed before the end of a transaction, the payment will not be processed.
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Questions and answers
how can I reprint a customers receipt along with merchant copy? I have 2 previous transactions from today I would like to re print
To reprint the most recent receipt on the Ingenico iCT250 terminal:
1. Press the 8 key.
2. Select "Last Receipt."
3. Choose "Merchant Copy," "Customer Copy," or "Both."
4. Press the red key to return to the home screen.
This answer is automatically generated