Lenovo ThinkSystem DA240 Reference page 95

This message is for the use case when an implementation has detected a Memory Scrub failure.
Severity: Error
Serviceable: Yes
Automatically notify Support: Yes
Alert Category: Critical - Memory
SNMP Trap ID: 41
CIM Prefix: PLAT CIM ID: 0136
User Action:
Complete the following steps:
1. Ensure one or more DIMMs have been installed in the compute node.
2. Resolve existing memory errors if they are present.
3. If no memory fault is recorded in the logs,verify that all DIMM connectors are enabled using the Setup
utility or the OneCLI utility.
4. Reseat all DIMMs ensuring that DIMMs are installed in the correct population sequence, according to
the service information for this product.
5. Clear the CMOS memory on the system board. Note that all firmware settings will revert to the
defaults.
6. Reflash UEFI firmware.
7. If the problem persists, collect the Service Data log.
8. Contact Lenovo Support.
• FQXSPMA0008N: Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName].
This message is for the use case when an implementation has detected a Memory uncorrectable error.
Severity: Error
Serviceable: Yes
Automatically notify Support: Yes
Alert Category: Critical - Memory
SNMP Trap ID: 41
CIM Prefix: PLAT CIM ID: 0138
User Action:
Complete the following steps:
1. If the compute node has recently been installed, moved, serviced, or upgraded, verify that the DIMM
is properly seated and visually verify that there is no foreign object in any DIMM connector on that
memory channel. If either of these conditions is found, correct and retry with the same DIMM. (Note:
The event log might contain a recent FQXSFMA0011I event denoting a change is detected in DIMM
population which could cause this problem.)
2. If no problem is observed on the DIMM connectors or the problem persists, replace the DIMM
identified by LightPath and/or event log entry.
3. If the problem recurs on the same DIMM connector, replace the other DIMMs on the same memory
channel.
4. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to
this memory error.
5. If the problem recurs on the same DIMM connector, inspect connector for damage. If any damage is
found or the problem persists, collect the Service Data log.
6. Contact Lenovo Support.
.
Chapter 3 XClarity Controller events
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