Lenovo ThinkSystem DA240 Reference page 88

3. If the problem persists, collect the Service Data log and contact Lenovo Support.
• FQXSPFW0002N: The System [ComputerSystemElementName] encountered a firmware hang.
This message is for the use case when an implementation has detected a System Firmware Hang.
Severity: Error
Serviceable: Yes
Automatically notify Support: No
Alert Category: System - Boot failure
SNMP Trap ID: 25
CIM Prefix: PLAT CIM ID: 0186
User Action:
Complete the following steps:
1. Original UEFI settings are still present. If a customer intends to continue using the original settings,
select Save Settings.
2. If User did not intentionally trigger the reboots, check logs for probable cause. For example, if there is
a battery fault event, follow the steps to resolve that event.
3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re-
install options one at a time to locate the problem.
4. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to
this error. Update UEFI firmware if applicable.
5. Remove and re-install the CMOS battery on the system board in 30 seconds to clear CMOS contents.
If it boots successfully, then restore the system settings.
6. If the problem persists, collect the Service Data log.
7. Contact Lenovo Support.
• FQXSPFW2001I: The System [ComputerSystemElementName] has detected a POST Error
deassertion.
This message is for the use case when an implementation has detected that Post Error has deasserted.
Severity: Info
Serviceable: No
Automatically notify Support: No
Alert Category: Critical - Other
SNMP Trap ID: 50
CIM Prefix: PLAT CIM ID: 0185
User Action:
Information only; no action is required
• FQXSPIO0003N: A diagnostic interrupt has occurred on system [ComputerSystemElementName].
This message is for the use case when an implementation has detected a Front Panel NMI / Diagnostic
Interrupt.
Severity: Error
Serviceable: Yes
Automatically notify Support: No
Alert Category: Critical - Other
SNMP Trap ID: 50
CIM Prefix: PLAT CIM ID: 0222
User Action:
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ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference