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Chapter 4
Maintaining the display
If condensation appears under the screen after you turn on the display, select an active video source and
leave the display on for 48 hours. If the condensation doesn't dissipate, contact SMART Support if the
display is still under warranty.
If there is enough moisture between the layers to cause the moisture to drip and run, remove power
immediately and contact SMART Support if the display is still under warranty.
Replacing the pens and erasers
To prevent damage to the display's anti-glare coating, replace a pen if its nib or eraser pad become worn.
You can purchase replacement pens and erasers from the Store for SMART Parts
(see smarttech.com/support/parts-store).
IMPORTANT
Use only pens designed for SMART Board 7000R and 7000R Pro series interactive displays. Pens for
other SMART products, including SMART Board 7000 and 7000 Pro series interactive displays, aren't
compatible with SMART Board 7000R and 7000R Pro series interactive displays (see
smarttech.com/kb/171230).
NOTE
For pen and eraser part numbers, refer to the service parts diagrams.
Removing and transporting the display
If the display is wall mounted, you might need to remove it from its current location and transport it to
another location on occasion.
To remove the display safely, use two or more trained installers.
WARNING
Do not attempt to move the display by yourself. The display is very heavy.
l
Do not move the display by connecting a rope or wire to the handles on the back. The display can fall
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and cause injury and product damage.
IMPORTANT
Follow any documentation included with the third-party mounting hardware.
smarttech.com/kb/171538
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