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Related Manuals for SMART Board 6075S
Summary of Contents for SMART Board 6075S
- Page 1 SMART Board® 6000S and 6000S Pro series interactive displays INSTALLATION AND MAINTENANCE GUIDE SBID-6265S SBID-6275S SBID-6265S-PW SBID-6275S-PW SBID-6065S SBID-6075S SBID-6065S-PW SBID-6075S-PW IDS665-1 IDS675-1 Was this document helpful? smarttech.com/docfeedback/171414...
- Page 2 Trademark notice SMART Board, SMART Notebook, SMART TeamWorks, SMART Meeting Pro, Pen ID, HyPr Touch, Object Awareness, Silktouch, ToolSense, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. The Bluetooth word mark is owned by the Bluetooth SIG, Inc.
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Page 3: Important Information
Important information Objects fall into the display WARNING The display is dropped Structural damage, such as cracking, occurs Failure to follow the installation instructions included with The display behaves unexpectedly when you the display could result in injury and product damage follow operating instructions which may not be covered by the warranty. - Page 4 Class A digital device, pursuant to part 15 of the FCC SBID- Rules. These limits are designed to provide reasonable 6075S protection against harmful interference when the equipment is operated in a commercial environment. This equipment SBID-...
- Page 5 Important information Innovation, Science and Economic (ii) le gain maximal d’antenne permis pour les dispositifs utilisant les bandes 5 250-5 350 MHz et 5 470-5 725 MHz doit Development Canada statement se conformer à la limite de p.i.r.e.; This device complies with RSS-210 of the Innovation, Science and (iii) le gain maximal d’antenne permis (pour les dispositifs Economic Development Canada Rules.
- Page 6 Important information Restrictions in: AT/BE/BG/CZ/DK/EE/FR/DE/IS/IE/IT/EL/ES/CY/LV/LI/LT/LU/HU/MT NL/NO/PL/PT/RO/SI/SK/TR/FI/SE/CH/UK/HR – 5150MHz- 5350MHZ is for indoor use only. Regulatory models: OPS AM50, PCM8 Transmitting Band (MHz) Maximum Transmit Power 2402–2483.5 5150–5350 5470–5725 5745–5875 Restrictions in: AT/BE/BG/CZ/DK/EE/FR/DE/IS/IE/IT/EL/ES/CY/LV/LI/LT/LU/HU/MT NL/NO/PL/PT/RO/SI/SK/TR/FI/SE/CH/UK/HR – 5150MHz- 5350MHZ is for indoor use only. For optimal performance any support equipment connected to this device must be CE compliant.
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Page 7: Table Of Contents
Contents Important information Chapter 1: Welcome About this guide About the display Identifying your specific model Accessories More information Chapter 2: Installing the display Moving the display to the installation site Installing the display on a wall Installing the display on a stand Connecting to a network Connecting power and turning on the display for the first time Chapter 3: Connecting computers and other devices... - Page 8 Contents Appendix A: Adjusting settings Network settings Personalization Application settings System settings Appendix B: Managing the display using RS-232 Connecting multiple displays Configuring the computer’s serial interface settings Power states Commands and responses Power state commands Input commands Brightness commands Freeze commands Screen shade commands Volume commands...
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Page 9: Chapter 1: Welcome
Chapter 1 Welcome About this guide About the display Touch Writing, drawing and erasing Support for additional pens and tools iQ experience Display Audio Network connectivity Room computers and guest laptops Accessory slot Convenience panel Proximity sensor Ambient light sensor Remote control and IR sensor Temperature and humidity sensors Mounting hardware... -
Page 10: About This Guide
(see More information on page 18). About the display The SMART Board 6000S or 6000S Pro series interactive display with iQ is the hub of your classroom or meeting room. The display includes an extensive set of features and components:... -
Page 11: Touch
Support for additional pens and tools The SMART Board 6000S features ToolSense™ technology, which enables you to use other SMART– authorized pens and tools in addition to those supplied with the display. No additional configuration is required: just pick up a pen or tool and start using it. -
Page 12: Display
The size of the display varies by model: Models Size (diagonal) SBID-6265S, SBID-6265S-PW, SBID-6065S, SBID-6065S-PW 65" SBID-6275S, SBID-6275S-PW, SBID-6075S, SBID-6075S-PW 75" Audio The display includes two 20 W integrated speakers, which are designed to provide sound at the front of a room. -
Page 13: Room Computers And Guest Laptops
Do not remove the OPS PC or other devices from the accessory slot while they are turned on. NOTE Unlike with previous SMART Board interactive displays, the SMART Board 6000S and 6000S Pro interactive displays don’t require an AM30, AM40, or AM50 appliance in the accessory slot. The iQ experience is embedded on these interactive displays (see iQ experience on page 11). -
Page 14: Convenience Panel
Chapter 1 Welcome Convenience panel The convenience panel provides buttons for turning the display on and off, controlling the volume, freezing and unfreezing the screen, and showing and hiding a screen shade. It also includes connectors for USB peripherals and a computer or other input source. Proximity sensor The proximity sensor is located in the top-left corner of the display’s frame. -
Page 15: Identifying Your Specific Model
Chapter 1 Welcome Remote control and IR sensor You can use the remote control to turn the display on and off, adjust display settings, and so on. The display’s IR sensor is located in the top-left corner of the display’s frame. Temperature and humidity sensors The display features integrated temperature and humidity sensors that enable real-time measurement and recording of the environmental conditions surrounding the display. -
Page 16: Accessories
75" SBID-6265S-PW White 65" SBID-6275S-PW White 75" SBID-6065S White 65" SBID-6075S White 75" SBID-6065S-PW White 65" SBID-6075S-PW White 75" Refer to the specifications for detailed technical information for these models, including product dimensions and weights (see More information on page 18). -
Page 17: Smart Ops Pc Module
Chapter 1 Welcome SMART OPS PC module SMART Open Pluggable Specification (OPS) PC modules provide a hassle-free Windows® 10 Pro installation based on eighth generation Intel® Core™ processors and are designed specifically to work with a SMART display. Available in two standard configurations, all OPS PC modules in the PCM8 series are WHQL certified and fully licensed with Windows 10 Pro. -
Page 18: More Information
Chapter 1 Welcome USB extenders As noted in the display’s specifications, there is a maximum length for USB cable connections between the display and computer. When using USB 2.0, the cable should be no longer than 16' (5 m). When using USB 3.0, the cable should be no longer than 9' (3 m). Use one of the following USB extenders if you need a longer USB connection: Extender Specifications... -
Page 19: Chapter 2: Installing The Display
Chapter 2 Installing the display Moving the display to the installation site Using transportation aides Accommodating doorways, hallways and elevators Dealing with cracked, chipped or shattered glass Saving the original packaging Installing the display on a wall Choosing a location Choosing a height Assessing the wall Selecting mounting hardware... -
Page 20: Using Transportation Aides
Chapter 2 Installing the display IMPORTANT Move the display at your own risk. SMART cannot accept liability for damages or injury that occur during the display’s transportation. When moving the display Follow local safety regulations and standards. Pack the display in its original packaging, including the pallet. Move the display so that its top frame faces up. -
Page 21: Installing The Display On A Wall
Chapter 2 Installing the display Dealing with cracked, chipped or shattered glass The display contains safety-tempered glass. Although this glass is heat-strengthened to help withstand impacts, the glass can crack, chip or shatter if struck with enough force. (Safety glass is designed to break into small pieces rather than sharp shards if it is broken.) Temperature changes can cause a minor crack or chip to become worse, possibly causing the glass to shatter. -
Page 22: Choosing A Location
Chapter 2 Installing the display Choosing a location A display is typically installed at the room’s focal point, such as at the front of a classroom or meeting space. Selecting an appropriate location for the display is crucial for ensuring the best possible experience with the product. - Page 23 Chapter 2 Installing the display Factor Considerations Visibility The display’s screen is clearly visible to all users in the room. SMART recommends users sit within a 178° viewing area: NOTE The viewing area depends on the display’s resolution and a variety of other factors.
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Page 24: Choosing A Height
Chapter 2 Installing the display Choosing a height Consider the general height of the user community when you choose the height for the display. SMART recommends that you mount the display so that its top is 6' 5" (1.9 m) from the floor. NOTE If participants will be sitting at a steep angle (such as in a lecture hall), you may have to adjust the installation height or angle. -
Page 25: Mounting The Display
Chapter 2 Installing the display The display comes with a WM-SBID-200 wall mount. SMART recommends using this wall mount to install the display on a wall. If you choose a third-party option rather than one of SMART’s mounting options, be sure the wall mount can accommodate the display’s dimensions and support the display’s weight as well as the weight of any attached accessories. -
Page 26: Installing The Display On A Stand
Chapter 2 Installing the display The leftmost display (when viewed from the front) is the first display: IMPORTANT Use only standard RS-232 cables. Do not use null modem cables. NOTE For more information about using RS-232 cables for remote management, see Appendix B: Managing the display using RS-232 on page 66. -
Page 27: Connecting To A Network
Chapter 2 Installing the display Connecting to a network The display requires a network and internet connection for downloading software and firmware updates, and a number of the iQ apps require a network connection as well. You can connect to a network using Wi-Fi or one of the RJ45 jacks. - Page 28 Chapter 2 Installing the display NOTES Refer to the display’s specifications for power requirements and power consumption information (see More information on page 18). The AC power output on the back of the display is rated at 250 W. To turn on and set up the display for the first time IMPORTANT Install the OPS PC module before you turn the display on.
- Page 29 Chapter 2 Installing the display 9. If the display isn’t using a wired network connection, select a wireless network, and then tap Next. IMPORTANT The display needs an internet connection for downloading and installing important updates. Ask the network administrator to confirm that the network has been correctly configured for the iQ experience.
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Page 30: Chapter 3: Connecting Computers And Other Devices
Chapter 3 Connecting computers and other devices Installing SMART software Connecting room computers and guest laptops Viewing a connected computer’s input Setting a connected computer’s resolution and refresh rate Using recommended cables Connecting USB drives, peripherals, and other devices Troubleshooting connected computers Connecting a SMART OPS PC module Viewing the OPS PC module input Connecting external displays... -
Page 31: Installing Smart Software
Chapter 3 Connecting computers and other devices Installing SMART software The display comes with the following software, which you can install on connected computers: Software Description Notes SMART Learning Suite A suite of desktop and online software that Education models only. combines lesson delivery, activities, SMART Notebook basic assessments, and collaborative workspaces. -
Page 32: Connecting Room Computers And Guest Laptops
Chapter 3 Connecting computers and other devices Connecting room computers and guest laptops You can connect cables for room computers and guest laptops. By installing cables in advance, you make use of connectors that might not be accessible after the display is mounted on the wall. You can then run the cables across floors or behind walls as needed. -
Page 33: Setting A Connected Computer's Resolution And Refresh Rate
Chapter 3 Connecting computers and other devices To view a connected computer’s input 1. Connect the computer to the display. 2. Do one of the following: If iQ is enabled If iQ is disabled Tap the Home button below the screen, Tap the Home button below the screen. -
Page 34: Using Recommended Cables
Chapter 3 Connecting computers and other devices Using recommended cables SMART recommends the following varieties of cable: Cable type Maximum length Recommendation HDMI 23' (7 m) Use only certified HDMI cables that have been tested to support the performance standard you require. 23' (7 m) Use VGA cables with all pins in their connectors fully populated and wired. -
Page 35: Connecting A Smart Ops Pc Module
Chapter 3 Connecting computers and other devices Connecting a SMART OPS PC module If your organization has purchased a SMART OPS PC module, you or your organization’s installers can install the OPS PC module in the display’s accessory slot following the OPS PC module’s installation instructions (smarttech.com/kb/171544). -
Page 36: Connecting Other Devices
Chapter 3 Connecting computers and other devices Connecting external displays You can connect an external display to duplicate or extend the OPS PC module’s desktop. For more information, see Connecting an external display on the next page. Connecting other devices In addition to computers, you can connect the following devices to the display: USB drives, peripherals, and other devices External displays... -
Page 37: Connecting An External Display
Chapter 3 Connecting computers and other devices NOTE If a SMART OPS PC module is installed in the accessory slot, you can connect USB drives, peripherals, and other devices to the USB 2.0 Type-A, USB 3.0 Type-B, and USB Type-C receptacles on the OPS PC module to access those devices from the OPS PC module input. -
Page 38: Connecting An External Audio System
Chapter 3 Connecting computers and other devices If a SMART OPS PC module is installed in the accessory slot, you can connect an external display to the HDMI 1.4 out connector on the OPS PC module rather than the one on the display. This allows you to duplicate or extend the OPS PC module’s desktop to the external display. -
Page 39: Connector Diagrams
HDMI 2.0 connection, the external speaker system must support HDCP 2.2. For more information, see SMART Board interactive flat panels and High-bandwidth Digital Content Protection (HDCP). - Page 40 Chapter 3 Connecting computers and other devices Connector Connects to Notes HDMI 2.0 out External display See Connecting an external display on page 37 and HDMI cables and connectors. USB 2.0 Type-A [N/A] This connector is a service port. USB 3.0 Type-A Supported USB drives, See Connecting USB drives, peripherals, and other...
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Page 41: Convenience Panel
Chapter 3 Connecting computers and other devices Convenience panel The following diagram and table present the connectors on the display’s convenience panel: Connector Connects to Notes USB 3.0 Type-A (×2) Supported USB drives, See Connecting USB drives, peripherals, and other peripherals, and other devices on devices page 36 and... -
Page 42: Smart Ops Pc Module (Optional)
Chapter 3 Connecting computers and other devices SMART OPS PC module (optional) The following diagram and table present the connectors on the optional SMART OPS PC module: Connector Connects to Notes USB Type-C Supported USB drives, See Connecting USB drives, peripherals, and other peripherals, and other devices on devices... - Page 43 Chapter 3 Connecting computers and other devices Connector Connects to Notes Stereo 3.5 mm out External speakers or [N/A] headphones Stereo 3.5 mm in Microphone [N/A] smarttech.com/kb/171414...
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Page 44: Turning Off, Turning On, And Resetting The Display
Chapter 4 Maintaining the display Turning off, turning on, and resetting the display Cleaning and maintaining hardware Checking the display installation Cleaning the screen Cleaning the touch sensors Maintaining ventilation Preventing condensation Replacing the pens and erasers Removing and transporting the display Updating system software Applying an automatic system software update manually Updating system software manually... -
Page 45: Chapter 4: Maintaining The Display
Chapter 4 Maintaining the display 3. Flick the switch beside the AC power inlet to the OFF (O) position. NOTE Wait at least 30 seconds before turning the display back on. To turn the display back on 1. Flick the switch beside the AC power inlet to the ON (I) position. 2. -
Page 46: Cleaning The Touch Sensors
Chapter 4 Maintaining the display To clean the screen 1. Turn off the display (see Turning off, turning on, and resetting the display on page 44). 2. Wipe the screen with a lint-free, non-abrasive cloth. NOTE You can also use a damp cloth with a drop of dish soap. Cleaning the touch sensors The display uses infrared (IR) transmitters and sensors around the display’s perimeter between the screen and the frame. -
Page 47: Preventing Condensation
Chapter 4 Maintaining the display Preventing condensation If the display has been moved from a cold environment to a warmer one (for example, from storage to the installation site), let the display sit for a few hours to allow it to acclimate to the new temperature. Failing to do so can cause humidity to build up in the space between the front glass and the LCD. -
Page 48: Updating System Software
Chapter 4 Maintaining the display 3. Flick the switch beside the AC power inlet to the OFF (O) position. 4. Remove all accessible cables and connectors. 5. Remove any modules from the accessory slot. 6. Lift the display from its mounting location. WARNING Do not place the display on a sloping or unstable cart, stand or table. -
Page 49: Updating System Software Manually
Chapter 4 Maintaining the display 3. Under Check for Updates Now, tap Apply Update Now. The display turns off and then turns back on. The display then applies the update. Updating system software manually You can download system software updates at smarttech.com/downloads and update your display using a USB drive. - Page 50 Chapter 5 Troubleshooting The display isn’t turning on The display is turning on when it shouldn’t The screen is blank or there’s a problem with the image on the screen There’s no sound or there’s a problem with the sound Touch isn’t working as expected The pens and erasers aren’t working as expected iQ apps aren’t working as expected...
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Page 51: Chapter 5 Troubleshooting
Chapter 5 Troubleshooting The display isn’t turning on Symptom Troubleshooting steps The power light isn’t lit. Make sure the power cable is securely fastened to the power outlet and the display. NOTE If the power cable is connected to a power bar, make sure the power bar is securely fastened to the power outlet and turned on. -
Page 52: The Screen Is Blank Or There's A Problem With The Image On The Screen
Chapter 5 Troubleshooting The screen is blank or there’s a problem with the image on the screen Symptom Troubleshooting steps The screen is blank. Make sure the screen is working by tapping the Home button below the screen or pressing the Home button on the remote control to open the Home screen. -
Page 53: There's No Sound Or There's A Problem With The Sound
Chapter 5 Troubleshooting Symptom Troubleshooting steps The image is cut off or shifted to the Adjust any connected computers’ video settings, particularly zoom, crop, and left or right. underscan. See the computer’s operating system documentation. If any connected computers’ desktops are entirely black, change them to dark gray or a different color. -
Page 54: Touch Isn't Working As Expected
Chapter 5 Troubleshooting Touch isn’t working as expected Symptom Troubleshooting steps The display doesn’t respond to touch. Make sure SMART Product Drivers 12.14 or later are installed and running on any connected computers. Make sure the USB cable between the display and the computer doesn’t exceed the supported maximum cable length. -
Page 55: Iq Apps Aren't Working As Expected
Chapter 5 Troubleshooting Symptom Troubleshooting steps When you write on the screen, the ink Restart the display. appears in the wrong place. See Turning off, turning on, and resetting the display on page 44. Confirm with the installers that the computer is connected to the display with only a Writing is intermittent. -
Page 56: The Smart Ops Pc Module Isn't Working As Expected
Chapter 5 Troubleshooting The SMART OPS PC module isn’t working as expected Symptom Troubleshooting steps The on-screen keyboard isn’t visible. Enable the on-screen keyboard: a. Select Start > Settings. The Settings window appears. b. Tap Ease of Access, and then tap Keyboard. c. - Page 57 Chapter 5 Troubleshooting TIPS Scan the QR code on the label to view the SMART Board 6000S or 6000S Pro series interactive display support pages on the SMART website. You can also find the serial number in the iQ settings (see Serial Number on page 64). smarttech.com/kb/171414...
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Page 58: Appendix A: Adjusting Settings
Appendix A Adjusting settings Network settings Personalization Application settings System settings You can access settings using the icon on the Home screen. NOTES Settings can apply to a user or to the entire system. User-level settings change depending on the user who is signed in. - Page 59 Appendix A Adjusting settings Option Values Function Notes User or system setting SMART iQ Ethernet [N/A] Options available when an Ethernet [N/A] System Advanced options cable is connected Static IP (Use DHCP) Enables or disables DHCP to assign [N/A] User the display an IP address. Enables or disables a proxy server for [N/A] User...
- Page 60 Appendix A Adjusting settings Application settings NOTE If iQ is disabled, Application settings are not available. Option Values Function Notes User or system setting Launcher SMART Notebook Player Enables or disables SMART [N/A] User Notebook Player in the Apps Library. Enables or disables Browser in the [N/A] User Browser...
- Page 61 Appendix A Adjusting settings Option Values Function Notes User or system setting Screen Share Enables or disables automatic [N/A] System Require Permission connection from a device sharing its screen. AirPlay Enables or disables the AirPlay AirPlay is enabled by System protocol.
- Page 62 Appendix A Adjusting settings System settings Option Values Function Notes User or system setting System Enables or disables the iQ experience. [N/A] System SMART Board with iQ Default input Inputs available Select the default input the display will The iQ embedded System on the display.
- Page 63 Appendix A Adjusting settings Option Values Function Notes User or system setting Built-in Speakers Enables or disables the display’s When analog System internal speakers. speakers are connected to the display, the display’s internal speakers are disabled automatically. Audio Properties Balance 0–100 Sets the audio output from the Drag the slider all...
- Page 64 Appendix A Adjusting settings Option Values Function Notes User or system setting Diagnostics [N/A] Resets all options to their default Only [N/A] Factory Reset values. administrators should reset the display. Save Log File [N/A] Copy diagnostic logs to a USB drive. [N/A] [N/A] Improve the Experience...
- Page 65 Appendix A Adjusting settings Option Values Function Notes User or system setting Software Update Stable Channel Sets which iQ system software When switching System Updates Channel updates the display receives. from the Beta Beta Channel channel to the Stable channel, a factory reset occurs.
- Page 66 Appendix A Adjusting settings Option Values Function Notes User or system setting Touch controller version [N/A] Shows the display’s touch controller [N/A] [N/A] version. Scaler version [N/A] Shows the display’s scaler version. [N/A] [N/A] Pen firmware version [N/A] Shows the display’s pen firmware [N/A] [N/A] version.
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Page 67: Connecting Multiple Displays
Appendix B Managing the display using RS-232 Connecting multiple displays Configuring the computer’s serial interface settings Power states Commands and responses Power state commands Input commands Brightness commands Freeze commands Screen shade commands Volume commands Mute commands Firmware version commands Serial number commands Part number commands Resolving issues with managing the display using RS-232... -
Page 68: Appendix B: Managing The Display Using Rs-232
Appendix B Managing the display using RS-232 IMPORTANT Use only a standard RS-232 cable. Do not use a null modem cable. Null modem cables typically have ends of the same type. SMART also offers SMART Remote Management cloud-based device-management software, which you can use to manage SMART Board interactive displays with iQ and devices running Windows, Chrome™... -
Page 69: Configuring The Computer's Serial Interface Settings
Appendix B Managing the display using RS-232 Configuring the computer’s serial interface settings Configure the computer’s serial interface before sending commands to the display. To configure the computer’s serial interface 1. Turn on the display. 2. Turn on the computer, and then start the serial communications program or terminal emulation program. -
Page 70: Commands And Responses
Appendix B Managing the display using RS-232 Power state Description STANDBY The screen is off, and the display is in a low power state. The display enters READY or ON state when one of the following occurs: The proximity sensors detect people in the room. A user presses the Power button on the convenience panel or the remote control. - Page 71 Appendix B Managing the display using RS-232 NOTES Use ASCII formatted commands. Commands aren’t case-sensitive and extra spacing is ignored. You can use the BACKSPACE key when typing commands. Review each entry carefully before you press ENTER. Don’t send another command until you receive the response and the next command prompt. To retrieve a setting’s current value Use a get command.
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Page 72: Input Commands
Appendix B Managing the display using RS-232 To increase or decrease the value of a setting Use the set command to increase or decrease the value by a designated number. This example increases the volume by 5: >set volume+5 volume=70 >... -
Page 73: Power State Commands
Appendix B Managing the display using RS-232 Power state commands Get command Set command Response get powerstate set powerstate[Value] powerstate=[Value] Where [Value] is one of the following: Where [Value] is one of the following: =ready ready =standby standby =powersave powersave updateon NOTE updateready... -
Page 74: Brightness Commands
Appendix B Managing the display using RS-232 Brightness commands Get command Set command Response get brightness set brightness[Value] brightness=[Value] Where [Value] is one of the following: Where [Value] is a number between 5 and 100 +[Value] -[Value] =[5–100] Freeze commands Get command Set command Response... -
Page 75: Mute Commands
Appendix B Managing the display using RS-232 Mute commands Get command Set command Response get mute set mute[Value] mute=[Value] Where [Value] is one of the following: Where [Value] is one of the following: =off Firmware version commands Get command Response If one display is connected get fwversion fwversion=[Value]... -
Page 76: Part Number Commands
Appendix B Managing the display using RS-232 Part number commands Get command Response get partnum partnum=[Value] Where [Value] is the part number, including the revision. NOTE If multiple displays are connected, the response includes the part numbers for all displays separated by commas. Resolving issues with managing the display using RS- The following table presents common issues with managing the display using RS-232 and explains how to resolve them:... -
Page 77: Appendix C: Hardware Environmental Compliance
Appendix C Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment (WEEE) Electrical and electronic equipment and batteries contain substances that can be harmful to the environment and to human health. - Page 78 SMART TECHNOLOGIES smarttech.com/support smarttech.com/contactsupport smarttech.com/kb/171414...
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Questions and answers
Smartboard will not turn on and the on off switch is Amber in color
@Thelma Montemayor
If the power switch on the SMART Board 6075S is amber, it indicates that the display is in a low-power standby mode. To turn it on, press the power button on the convenience panel or use a connected device that can wake the display.
This answer is automatically generated