Mitel 3300 ICP General Information Manual page 4

Table of Contents
APPLICATIONS ...................................................................................................... 16
System Applications ........................................................................................................ 16
Applications Interfaces ..................................................................................................................16
Automatic Call Distribution.............................................................................................................16
Integrated Wireless........................................................................................................................16
Voice Mail ......................................................................................................................................17
Capacities ......................................................................................................................................17
MANAGEMENT APPLICATIONS ........................................................................... 18
OPS Manager ................................................................................................................. 18
Mitel Networks 6200 Cost Management Solution ............................................................ 18
Mitel Networks 6300 Call Recording Solutions ................................................................ 19
Optional Management Features for the Marathon PRO & Advanced ...........................................21
Optional Management for the Marathon TDI.................................................................................22
Mitel Networks 5700 Voice First Application .................................................................... 23
Mitel Networks 5700 Voice First Application Billing & Reporting...................................................23
Mitel Networks 5720 Voice First Application Conference Bridge ..................................................23
Mitel Networks 5750 Desktop Video Appliance.............................................................................24
Mitel Networks 5760 Video Conference Appliance .......................................................................24
Mitel Networks 6100 Contact Center Solutions................................................................ 25
Mitel Networks 6110 Contact Center Management.......................................................... 25
Mitel Networks 6115 Interactive Contact Center .............................................................. 25
Mitel Networks 6120 Contact Center Scheduling............................................................. 26
Mitel Networks 6150 Multimedia Contact Center ............................................................. 26
Mitel Networks 6160 Intelligent Queue ............................................................................ 26
Mitel Networks 6170 Quality Monitoring .......................................................................... 27
Mitel Networks 6200 Cost Management in a Contact Center........................................... 27
Mitel Networks 6500 Unified Communications................................................................. 28
Mitel Networks 6500 Attendant........................................................................................ 28
Mitel Networks 6500 Unified Messaging.......................................................................... 29
Mitel Networks 6500 Enterprise Voice Portal................................................................... 29
Mitel Networks 6500 Applications Options....................................................................... 29
Mobility...........................................................................................................................................29
Calendar & Task Management......................................................................................................30
Fax Integration...............................................................................................................................30
Mitel Networks 6510 Unified Messaging.......................................................................... 30
Mitel Networks 9910 Commander Contact Center........................................................... 32
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