Mitel 3300 ICP General Information Manual page 91

Feature Name:
Attendant Call Answering
Priority
Attendant Call Information
Display
Attendant Call Selection
Attendant Conference
Attendant Consoles (Multiple)
Attendant Console Firmkeys
Attendant Console Status
Display
Attendant Directory Number
Attendant Help
Attendant Hold
Attendant Identity Information
Display
Attendant Language Selection
Attendant Lockout
Attendant Messaging
Attendant Metered Calls
Attendant New Call Tone
Attendant Position Busy-Out
Attendant Recall
Attendant Ringer Control
Attendant Scratch Pad
Attendant Serial Call
Description:
remote node for a CAS site. CAS is an attendant call-handling
service provided at a central office switch for calls from both public
and private networks.
Lets you assign priority to calls based on origin when multiple calls
are waiting; the call with the highest priority is answered first.
Provides the attendant with information about called and calling
parties.
Lets you choose which group of incoming calls to answer first;
each group is selected by pressing a softkey on the attendant
console.
Lets the attendant set up one or more conference connections
between central office trunks and internal stations.
Multiple Attendant Consoles can be supported.
Can be programmed as one of the following feature keys:
Phonebook, Guest Service (Hotel/Motel), Trunk Status, Alarm,
SMDA, Select Option, or blank (no application).
Displays various parameters such as Day/Night Service, Attendant
Status, and Alarm Status.
Lets you dial a number (typically "0") to reach the attendant.
Separate directory numbers can be programmed for each
attendant console.
Provides online assistance.
Lets you temporarily place a call on hold so you can use other
phone features.
Lets you view the console's prime directory number, the PB
software version, and the console's hold slot number.
Enables attendant the to choose the language of operation for the
attendant console (English, European French, Canadian French,
European Spanish, Latin American Spanish, Dutch, German,
Italian, Brazilian Portuguese and European Portuguese).
Prevents the attendant from re-entering a call after releasing it.
Lets you activate a message-waiting condition on a station from the
attendant console. The condition can be queried or canceled by the
attendant or by a station user with the appropriate Class of Service.
Lets you use the attendant console to track the cost of outgoing
trunk calls.
Audio notification of new calls to the attendant console.
See Attendant Busy-Out (Console).
Automatically alerts the attendant when either a trunk call to an idle
station or a call on hold at the console has not been answered
within a specified time period.
Lets you mute the attendant console ringer. When the ringer is
muted, the Call Waiting indicator at the top of the display alerts you
to incoming calls.
Functions as your personal telephone directory and speed dial list.
Use it to save telephone numbers for faster dialing or to store the
names and numbers of callers for future reference.
Automatically returns a call to the attendant console when the call
ends.
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3300 ICP General Information Guide