Xerox Phaser 3020 Service Manual page 30

09-800 Incompatible Print Cartridge Fault
The Print Cartridge is not compatible with the printer.
BSD-Reference: None
Procedure
1. Check the Print Cartridge information by using one of the methods listed below:
• Print a Supplies Information Report. Refer to the Phaser 3020 User Guide, Section
1, Control Panel and Information Pages, for detailed information on using the Control
Panel buttons to obtain reports.
• Open the CWIS application. Select; [Status, Supplies, Print Cartridge].
2. Check the Print Cartridge information. Replace the Print Cartridge if is not a genuine
Xerox® cartridge.
Status Indicator RAPs
09-800 , 10-100
GP 2.
10-100 Fuser Temperature (Open) Fault
The temperature of the Fuser is outside of the normal operating range of 383°F ± 5°F (195°C ±
5°C.)
BSD-Reference: BSD 1.1AC / Low Voltage and High Voltage Power Supplies / Interlocks
BSD-Reference: BSD 10.1 Fuser
Initial Actions
Switch Off the power then switch On the power. If the error code returns, continue with this pro-
cedure.
Procedure
Do not handle the fuser components until they have cooled. Some fuser components
operate at hot temperatures and can produce serious personal injury if touched.
DANGER: Ne pas manipuler les éléments du four avant de les laisser refroidir. Certains
éléments du four fonctionnent à des températures très élevées et peuvent causer de
graves blessures s'ils sont touchés.
AVVERTENZA: Non maneggiare i componenti del fusore finché non sono raffreddati.
Alcuni di questi componenti funzionano ad alte temperature e possono provocare gravi
ferite se vengono toccati.
VORSICHT: Die Fixieranlage sollte erst gehandhabt werden, wenn diese genügend
abgekühlt ist. Einige Teile der Fixieranlage erzeugen übermäßige Hitze und führen bei
der Berührung zu schweren Verbrennungen.
AVISO: No manipule los componentes del fusor antes de que se enfríen. Algunos de los
componentes del fusor funcionan a altas temperaturas y pueden ocasionar daños per-
sonales graves si se los toca.
Power Off the machine and check that the Fuser connection is fully seated,
Fuser connections are OK.
Y N
• Check the Fuser connections for contamination and clean as required.
• Firmly reconnect the Fuser Assembly. Switch the power ON.
Check for +3.3 VDC to the Thermistor at the P/J on the Main PWB. The voltage is OK.
Y N
• Check the wires for an open, short circuit or contamination.
• Replace the Main PWB
A
June 2014
2-8
WARNING
(REP 1.6), PL 1.1.
Xerox® Phaser® 3020 Printer Service Manual
REP 1.14. The