Xerox Phaser 3020 Service Manual page 27

08-100 Paper Feed Fault
The lead edge was not detected by the Paper Feed Sensor.
BSD-Reference: 1.1 AC Low Voltage and High Voltage Power / Interlocks
BSD-Reference: 7.1 Paper Feed and Registration
Initial Actions
NOTE: When clearing any jams, see if the Lead Edge of the Jammed Sheet reached the
Retard Roller.
Clear any jammed sheets. Refer to Section 7: Troubleshooting, in the Xerox® Phaser® 3020
User Guide for detailed instructions on clearing paper jams.
Procedure
Check the Actuator on the Feed Sensor. The Actuator moves freely.
Y N
Replace the Feed Sensor Actuator
Check the position of the jammed sheet The Lead Edge reached the Retard Roller
Y N
Enter Diagnostic (EDC) Mode. Select: [DC330 Component Control, 101-Clutch, Tray 1
Pick up] to engage the drive to pick up paper from tray 1 The clutch engages.
Y N
• Check the Feed Clutch connections on the Main PWBs for contamination.
Clean as necessary.
• Check that the circuits from the Feed Clutch to the LVPS / HVPS for an open to
short circuit.
• If the circuits are good, replace the Feed Clutch
In Diagnostics Mode. Select: [102-Sensor, Feed Sensor] to block and clear the Paper
Feed Sensor. The signal changes.
Y N
• Check that the connection is secure and no contamination or damage is
present.
• Check that there is no damage or contamination on any connectors from the
Feed Sensor to the LVPS / HVPS PWB. Repair as necessary.
• Replace the Paper Feed Sensor
Perform SCP Final Actions.
If the problem is intermittent, recheck the cables and look for a cable that is binding.
Xerox® Phaser® 3020 Printer Service Manual
(REP 1.12), PL 3.3.
(REP 1.16), PL 3.3.
(REP 1.2), PL 3.3.
08-500 Paper Jam in Exit Area Fault
The machine has detected a paper jam in the Exit Area.
BSD-Reference: 7.1 Paper Feed and Registration
Initial Actions
• Open the Top Cover and remove jammed sheets from exit area. Refer to Section 7: Trou-
bleshooting, in the Xerox® Phaser® 3020 User Guide for detailed instructions on clearing
paper jams.
• Check the Paper Guides for proper position.
• Power Off the machine, then power On while holding the WPS button to reboot the
machine.
Procedure
Enter Diagnostic (EDC) Mode. Select: [DC330 Component Control, 102-Sensor, Exit Sens]
to block and clear the Exit Sensor. The Exit Sensor is OK.
Y N
• Check for an open or short circuit and that no contamination is present.
• Replace the Exit Sensor
In Diagnostics, go to [102-Sensor, Registration] to activate and deactivate the Registration
Sensor. The signal changes.
Y N
• Check for an open or short circuit and that no contamination is present.
• Replace the Feed Sensor PWB
Inspect the Exit Roller and Drives for wear or damage. Replace if needed.
June 2014
2-5
PL 3.3.
(REP 1.2), PL 3.3.
Status Indicator RAPs
08-100 , 08-500