Software - PerkinElmer RamanMicro 300 Series Getting Started Manual

98 . RamanMicro 300 Getting Started Guide
Solution 2 Go to the Stage Control section and then click Reset Stage. The motorized
accessory will now reset itself.
Solution 3 If solution 2 is not successful, go to the Spectral Preview tab in the Scan and
Instrument Setup dialog, for all motor directions/positions in turn type 1,
then press enter, once all positions have been set to 1 and all accessory
movements are complete, disconnect the accessory from its electrical
connector in the sample compartment (there is no need to physically remove
the accessory). Perform Solution 2 again, and wait for the software routine
to complete, now reconnect the accessory and perform Solution 2 yet again.
The accessory should be in the correct position for the selected sample
holder.
Problem: Cannot collect data because an interlock is breached.
Description This means that, for some reason, the interlock system is detecting an open
circuit.
Solution 1 Ensure all interlocks, including any remotely interlocked doors, are closed
properly.
Solution 2
Ensure your external interlock is wired up correctly and that any interlocked
room entrances or sampling enclosures are closed.

Software

Problem: Scan and Instrument Setup dialog stops responding.
Description
When you are using the Scan and Instrument Setup dialog, for some reason
it stops working, that is, mouse clicks have no effect.
Solution Hold down the CTRL+ALT+DELETE keyboard buttons to display the
Windows Security dialog. Open Task Manager and then click the
Processes tab. In the list under Image Name look for
this you may have scroll through the list using the scroll bar on the right
side) click on this, then click End Process
dialog is displayed click OK. Re-start the software. If you are unsure how to
do this please refer to SOP-1.
Problem: You get any of the following messages 'An unexpected error has
occurred', 'EAccess Violation' or 'Divide by Zero'
Description
While working in the software, a dialog is displayed with one of these
messages
perform the following solution.
Solution
Close and open the Spectrum software.
.
The software may appear to operate correctly but you must
Raman.exe
.
If a Task Manager Warning
(to find