Unpacking And Inspection; Equipment Damage Or Loss During Shipment; Equipment Return - Micromeritics SmartPrep 065 Operator's Manual

Unpacking and Inspection

Unpacking and Inspection
When you receive the shipping cartons, carefully compare the Packing List with
the equipment actually received and check the equipment for any damage during
shipment. Be sure to sift through all packing material before you declare equip-
ment missing.
If you need to declare equipment as damaged or lost, save the shipping car-
tons. The claims investigator must examine the cartons in order to complete
the inspection report.

Equipment Damage or Loss During Shipment

If equipment is damaged or lost in transit, you are required to make note of the
damage or loss on the freight bill. The freight carrier, not Micromeritics, is re-
sponsible for all damage or loss occurring during shipment. If you discover dam-
age or loss of equipment during shipment, report the condition to the carrier
immediately.

Equipment Return

Micromeritics strives to ensure that all items arrive safely and in working order.
Occasionally, due to circumstances beyond our control, a customer may receive
equipment which is not in working order. When equipment has been damaged
(either during shipment or in use) and you wish to return the equipment to
Micromeritics for repair or replacement, please follow the steps below.
1. Tag or otherwise identify the defective equipment, noting the defect and, if
possible, the circumstances under which the defect occurs.
2. Make reference to the sales order or purchase order for the equipment and
provide the date the equipment was received.
3. Notify a Micromeritics Service Representative of the defect and request ship-
ping instructions. The Service Department will assign a Return Materials
Authorization (RMA) number to your return and provide shipping informa-
tion.
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SmartPrep
Sep 98