Error Messages - Sartorius Basicplus Manual

Error Code Explanation
Err 01 Display format overflow, i.e., the value to be
output cannot be shown on the display.
Err 02 Zero point error at the start of the calibration/
adjustment function; caused by operating error balance still cannot be calibrated/adjusted, you must
(balance not tared, or still loaded), or
stability was not reached, or by a deviation
of the zero point (adjust the preload).
Err 06 Internal calibration weight defective or not
present.
Err 10 "Tare" key for "tare 2" function is blocked, with The tare functions are interlocked; once the data
data in the tare 2 memory.
(only for the application "2nd tare memory")
Err 11 Invalid data; cannot be stored in the
tare 2 memory.
Err 20 The "W" key was pressed before an
application program was started.
Err 22 Reference value in the counting or weighing
in percent application not permissible; cannot
be stored.
Err 30 The print key was pressed, or an external print Set the balance back to SBI; this can be done
command ("<ESC> P") was given, while the
balance was in the BPI mode.
Err 50 Temperature compensation (TC) converter
error; value measured by the TC circuit
exceeds the tolerance range.
Err 53 Temperature compensation (TC) converter not
functioning; no value transmitted to the balance connectionbetween the two. If necessary, proceed as
processor from the TC circuit.
Err 54 The balance converter value of the A/D
converter is below the lower limit; the value
measured by the A/D converter is too low,
or no value is measured.
Err 55 The balance converter value of the A/D
converter is above the upper limit; the value
measured by the A/D converter is too high.

Error Messages

Reset the balance operating menu with menu
code »9 -- 1 «, "Accessing the Balance Menu."
First make sure there was no operating error. If the
follow the procedure in "Adjusting the Preload"; then
perform "External Calibration/Adjustment."
Check the calibration weight operating system and, if
necessary, exchange the main PCB. With balances
that do not have a weight application sub-assembly,
check the menu code settings. The codes »1 9 3 « and
»1 9 4 « should be blanked out, otherwise, overwrite
these codes with the SARTORIUS MC1Server 4.4.
in the tare 2 memory has been deleted, the tare key
will be accessible again.
The display value you tried to store is negative. Check
the load on the balance (tare container).
Application has not yet been initiated, e.g., a
reference piece count has not been stored.
The weight of the reference sample is too low, or the
displayed value is negative. Check the load on the
balance (reference sample).
using the SARTORIUS MC1 Server 4.4.
Perform TC compensation using the MC1 Server.
If this does not suffice, proceed as described under
» ERR 53 «.
Check the TC sensors, the main PCB (201) and the
directed in "Exchanging the Main PCB," or replace
the TC sensors.
Check the weighing system, the main PCB (201) and
the connection between the two. If necessary, proceed
as directed in "Exchanging the Main PCB," or see
"Repairing the Weighing System."
Check the weighing system, the main PCB (201) and
the connection between the two. If necessary, proceed
as directed in "Exchanging the Main PCB."
SARTORIUS Basic plus
Semimicro-Balances
Remedial Measures
25